On-Site Account Specialist

Location: Caterpillar Facility, Springvale Industrial Park, Belfast and Caterpillar Facility, Old Glenarm Road, Larne.

Permanent Contract: Full Time (Mon-Thurs 07.30 - 17.00, On Site, Fri 07.30 - 14.30pm, Remote) Salary: 27,976 per annum

Join Randstad In-house Services, a global leader in workforce management. We work on-site and hand-in-hand with the world's most iconic brands. We are currently seeking a detail-oriented Onsite Account Specialist to support our Account Lead at the Caterpillar facilities in Belfast and Larne.

The role encompasses worker management, alongside aspects of recruitment. You'll be embedded within the client team, supporting the Account Lead in being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.

Responsibilities include but are not limited to:

• Supporting the Account Lead in Client management & relationship building;
• Involvement in the recruitment process of new talent;
• Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & performance reviews;
• Delivering on SLA's agreed with the client;
• Administrative tasks and ensuring all systems are up to date;
• Supporting the Account Lead in handling all queries across the sites, including health and safety investigations, and managing any allegations or concerns that are raised;
• Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce;
• Attending planning meetings with the client to assess temporary worker requirements;
• Payroll tasks.

To be successful in this role you will:

• Have strong customer services and admin experience;
• Enjoy working at a high pace;
• Attention to detail;
• Great organisation skills;
• Have excellent communication skills and are capable of dealing with stakeholders at all levels;
• Previous experience in temp recruitment is useful but not essential;
• Experience working in an onsite environment is useful too.

Benefits:

• Fantastic company benefits
• Brilliant step to move into Account Management with a world leading company & high profile client
• Personal & professional development working towards your ambitions
• Free onsite parking

If you are a proactive professional ready to take the next step in a fast-paced environment, we want to hear from you.

Submit your CV via our website (url removed)

If you have any questions, please do not hesitate to contact us on (phone number removed)

Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.