Sales Support Admin

  • Optima UK Inc Ltd
  • Nottingham, Nottinghamshire
  • Feb 24, 2026
Full time Administration

Job Description

Sales Support Administrator

Location: Nottingham
Salary: 30,000
Hours: Full time

Benefits:

  • 26 days holiday plus 8 bank holidays
  • Career progression
  • Free parking
  • Friendly and Supportive team

About the Company

Our client is a well-established organisation operating within a specialist technical and manufacturing sector. The business supplies precision-engineered products and associated services to a global customer base across regulated and quality-driven industries.

About the Role

The Sales Support Administrator is a key position within the commercial team, providing structured support across sales, service, and technical enquiries. This is a busy and process-driven role requiring strong attention to detail and the ability to manage multiple enquiries simultaneously.

Key Responsibilities

  • Managing a high volume of incoming customer enquiries (email and telephone)
  • Responding to technical queries by identifying appropriate parts, components, or solutions
  • Preparing accurate quotations and pricing information
  • Issuing product specifications, technical documentation, and supporting information
  • Assisting in the preparation and administration of service or maintenance contracts
  • Liaising with internal technical and operations teams to ensure accurate information is provided
  • Maintaining CRM systems and ensuring all records are updated accurately
  • Following established processes and procedures to ensure compliance and consistency

About You

  • Have experience in a technical sales support, internal sales, or customer service role
  • Be comfortable interpreting technical products, systems, or component-based solutions
  • Demonstrate strong organisational skills and a methodical approach
  • Be confident managing high volumes of enquiries while maintaining accuracy
  • Have excellent communication skills and a customer-focused mindset

How to Apply

To apply for the Sales Support Administrator position, click Apply Now and upload your CV. A member of our recruitment team will be in touch to discuss next steps.