Job Description
Job Title:Microsoft Teams Consultant Engineer (Bilingual English & German)Job DescriptionWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges. Key Responsibilities Design, implement, and support Microsoft Teams solutions across the organisation. Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans. Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management. Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat. Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure. Provide guidance on Skype for Business Server coexistence and migration strategies. Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies. Document configurations, procedures, and best practices. Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem. Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices. Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services. Required Skills and Experience Proven experience with Microsoft Teams administration and architecture including Teams Phone. Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans). Experience with Exchange Online, SharePoint Online, and Entra ID. Familiarity with Teams Hybrid deployments and migration from Skype for Business. Understanding of Microsoft 365 security, compliance, and governance features. Ability to troubleshoot complex Teams and voice-related issues. Excellent communication and documentation skills. At least B2 or C1 German language Preferred Qualifications Microsoft certifications such as MS-700, MS-720, or MS-102. Experience with PowerShell scripting for automation and administration. Knowledge of networking fundamentals related to VoIP and real-time communications. Experience working in regulated or enterprise environments.Location:DEU Work-at-HomeLanguage Requirements:Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.