Assistant Store Manager at Paris Dress House
Hours per Week: 37 (fully flexible inc. evenings and weekends)
We're looking for an experienced Assistant Store Manager with exceptionally high standards, outstanding organisation skills, and a genuine passion for customer satisfaction.
Minimum 5 years' retail or sales experience (management essential).
You must be confident leading people, resolving conflict calmly, and creating a positive, motivated team while delivering an outstanding customer experience.
This is a hands on role focused on:
- Driving sales and KPIs
- Delivering above-and-beyond customer service at all times
- Keeping the team happy, supported and performing
- Managing appointments, collections and customer enquiries
- Handling issues professionally and protecting the customer journey
- Maintaining accurate admin (prom registry, payment plans, records)
- Liaising with suppliers and tracking orders
- Keeping the store immaculate and organised
- You'll be highly organised, emotionally intelligent, calm under pressure and fully flexible for Metrocentre trading hours (including evenings & weekends).
- Customer experience and standards come first.