4886 jobs found

Could you be the driving force behind secure service excellence? Were looking for a passionate and pragmaticService Managerto lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requirescurrent active DV clearance. Youll join a collaborative, forward-thinking team that values innovation, accountability and strong partner relationships. This role is pivotal in ensuring our services meet ITIL standards while supporting Sopra Sterias strategic goals. Youll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction of a senior delivery manager, meeting client and Sopra Steria cost, risk, quality and service performance targets. You will proactively manage service delivery to contribute to Sopra Sterias business performance, productivity, account profitability, sustainability and growth. These services typically include systems, applications, technical infrastructure, business processes and IT service provision, using multiple delivery channels. What you'll be doing: Lead the delivery and lifecycle management of secure services for Defence clients. Act as the primary point of contact for client engagement, reporting and feedback. Ensure services meet agreed SLAs, KPIs and compliance requirements. Support onboarding and offboarding of services and clients. Drive continuous improvement initiatives and service maturity uplift. Collaborate with internal teams to support major incidents and service changes. What youll bring Current active DV clearance. Proven experience in IT service delivery and managing SLAs and KPIs. Strong understanding of Defence sector requirements and secure service operations. Professional qualification such as ITIL. Assertive and pragmatic leadership skills. Ability to take accountability and ownership for delivering good service. It would be great if you had Experience in contract and budget management. Membership of a recognised professional IT body. Employment Type:Full-time Permanent. Location:Full time onsite Hemel Hempstead Security Clearance Level:Live Active DV clearance must already be in place. Internal Recruiter:Soraya Salary:Upto £60,000 Benefits:£5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. If youre interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida,the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application. JBRP1_UKTJ

Job no: 509047 Work type: Permanent Location: Coryton Categories: Operations HGV Technician Salary (OTE): circa £62,680 Location: Stanford-le-Hope (On-Site Workshop) Shift Pattern (rotation): Day Shift: Monday to Friday, 6am - 3pm Back Shift: Monday to Friday, 1pm - 10pm Overtime - Saturday Mornings: 6am - 12 noon On-Call rota: 1 in 4 weeks (Additional payment for on call) £5,000 Sign-On Bonus A warm welcome to the team and recognition of the valuable skills you bring, paid after successful completion of 3 month settling in period. First-Year OTE of circa 62,680 Combine your base salary, expected overtime, annual bonus, and sign-on bonus for a rewarding first-year package. Annual Bonus (£2,000) Recognising your ongoing personal and team contribution to our fleet safety and operation. Expected Overtime Earnings (£7,500) Regular and realistic additional overtime earnings, paid at 1.5x hourly rate, with potential to be higher than this (dependant on business need) Industry-Leading Training From LPG to IRTEC to gaining your HGV licence, we'll support you to grow. Private medical insurance (including discounted family cover) 25 days annual leave + 8 bank holidays (Increasing with service) Holiday days scheme (Option to buy additional annual leave) Pension scheme - Matched contributions (4.5% rising to 7.5% after successful completion of settling in period) Life assurance (4x salary) & income protection Retail discounts & discounted Calor gas & appliances On site car parking Why Join Calor? At Calor, we know that our HGV Technicians are the heartbeat of our operation. As we prepare for our peak winter season, when thousands of families and businesses across the UK rely on us most, we recognise just how vital your role is. Without your expertise, our fleet wouldn't be safe, ready, or reliable enough to deliver the energy that keeps homes warm and businesses moving. But this isn't just about winter. All year round, your skills make a difference, protecting our fleet, supporting our drivers, and ensuring our customers can depend on us. If you want to be part of a team that keeps the UK warm in winter, fuelled for summer BBQs, and energised through every season, there's never been a more important time to bring your skills to Calor. This is more than just a technician role, it's the chance to join a team where camaraderie, support, and teamwork are at the heart of everything we do. In our busy workshops you'll find friendly faces and colleagues who've got your back, keeping each other moving through the tough days and celebrating the wins together. With specialist training, recognised qualifications, and a company that invests in your future, you'll do more than build and repair, you'll be part of a team that's our greatest asset. To Join our team, you will need: Essential: Qualifications in Heavy Vehicle Maintenance & Repair. We will also consider candidates with a strong, proven background in the industry, whether time-served, with relevant qualifications, or with equivalent practical experience. Knowledge of vehicle systems, trailers, plant, and workshop equipment. Strong diagnostic skills with a safety-first mindset. Team player with good communication and organisation skills. Desirable (but not essential, as we will help you obtain these): HGV C licence and ADR. When you join us, you'll benefit from: Structured training, including in-house programmes such as LPG Basics, Wheel Security, Basic Electrics, and more. Specialist outsourced training such as IRTEC Inspection, ADR (Class 2 - Gases), Safe Loading Pass, and the opportunity to gain your Category ( Class 1 & 2 ) C + E licence. Ongoing opportunities to upskill in tank testing, confined space, product-specific training, and more. Maintaining quality tools is important for safety and performance. If a tool is no longer performing as expected, worn or damaged tools can be replaced at the discretion of your manager, helping you stay efficient and safe on the job Ready to take the next step? Apply today and start your journey with Calor. Advertised: 20 Feb 2026 GMT Standard Time Applications close: 08 Mar 2026 GMT Standard Time Pay: Up to £62,680.00 per year Work Location: In person

Quality Manager Location: Barnstaple Hours: Mon - Thurs (08:00 - 16:30) Fri (08:00 - 14:00) Salary: Up to £60,000 The Role: We are seeking an Quality Manager or a experienced Senior Quality Engineer to lead the Quality function at our Barnstaple site, a large, complex operation with over 130 machines click apply for full job details

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficulties It will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfaction Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £18,000 increasing to £24,810 over 24 months

A leading renewable energy company in the UK is seeking an experienced HSE Site Manager to oversee health and safety on large-scale solar projects. This position offers a salary of £55,000 plus benefits including a company car, fuel card, and opportunities for progression. Ideal candidates will be SMSTS qualified and possess experience in HSE standards. Apply if you're looking for a stable role with a focus on employee wellbeing and development.

Administrator An opportunity is now immediately available for an experienced Administrator to join a well-established business, based in a rural location, near Wallingford in South Oxfordshire. This is a key administrative role supporting logistics site operations and customer service. Key Duties Supporting the Site Manager with day-to-day administration Recording waste inputs and maintaining accurate click apply for full job details

Job Title: Site Manager Major High-End Residential Development Location: Hough Top Employer: Leading National Contractor Position Type: Ongoing / Long-Term Opportunity About the Company We are recruiting on behalf of a leading national contractor with an outstanding reputation for delivering large-scale, high-quality residential and mixed-use developments across the UK click apply for full job details

Job Title: Senior Finance Analyst - Functional Business Partnering Function: Finance Duration: Permanent Hours: Full time 37 hrs Location(s): Harlow or Glenrothes/Hybrid with 1 or 2 days a week on site. Security Clearance Requirements: SC Eligible Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the Role: A key role reporting to the Senior Finance Manager - Operations to deliver business advice and coordinated management of functions, capital and opex investment. It will directly impact the profitability and competitiveness of the organisation and cuts across all functions and business, offering a wide exposure to senior leaders on both tactical and strategic issues. Responsibilities: Functional Business Partnering: Build trusted Business Partnering relationships with senior leaders across multiple functions. Lead functional headcount, utilisation, and overhead forecasting for IBP, LRP, AOP, and monthly cycles. Standardise and improve forecasting and reporting processes across the organisation. Own functional plans and forecasts, driving delivery against annual targets and identifying cost-optimisation opportunities. Prepare and support monthly SLT Rates Review Boards. Strengthen alignment between functions and the business by embedding tactical workload forecasting. Develop and maintain dashboards, metrics, SLAs, and service catalogues to enhance performance. Act as a key link between PM, BD, and Operations teams to support Manufacturing planning. Support the creation of zero-based budgets and improved finance governance processes. Provide inputs to rate-related Risks & Opportunities and support restructuring and cost-optimisation initiatives. Support the implementation of new Finance systems and related processes Capex & Change: Support consolidated capital and change forecasts, ensuring delivery against annual financial plans. Maximise ROI by tracking benefits and performance of capex and change projects. Contribute to UK asset capitalisation and depreciation forecasts. Develop business cases and produce ARs (Capex, Change, M&S) with supporting analysis. Support monthly SLT Investment Review Boards with clear AR performance reporting. Support prioritisation for AOP and LRP cycles. Provide insights for SLT reviews of major capex and change initiatives. Input into the Investment Risk & Opportunities register. Candidate Requirements: Essential Skills: University degree or equivalent. Part-qualified CIMA / ACCA / ACA (ideally completed management level). 3+ years' experience in finance roles. Strong presentation skills with the ability to distil detailed data into high-level insights for senior audiences. Ability to manage multiple priorities under pressure with an agile, solutions-focused mindset. Strong planning skills and experience working collaboratively within teams. Excellent verbal and written communication skills, including explaining financial concepts to non-finance stakeholders Strong communicator and networker with experience building relationships with senior and external stakeholders. Proven ability to solve problems and deliver effective outcomes. Strong analytical and strategic thinking capabilities. Strong systems skills, including SAP and Microsoft Office. Desirable Skills: Experience working in a programme environment and an understanding of long-term contract accounting. Experience negotiating and influencing effectively. Creative and entrepreneurial mindset, contributing innovative solutions that drive business value. Experience working in a matrix organisation. Understanding of project reporting methodologies, including EACs and EVMS. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. JBRP1_UKTJ

A major infrastructure company based in Greater Lincolnshire is seeking a Senior Site Manager to coordinate site activities in the Energy sector. The role involves ensuring compliance with project specifications and safety standards, managing costs and budgets, and leading multi-disciplinary teams. Successful candidates will have significant experience in project delivery and stakeholder management. The position is full-time and on-site at Navenby, with a vibrant work culture and commitment to professional development.

Content Operations Specialist We are recruiting for a Content Operations Specialist to join a fast-paced digital marketing environment, supporting enterprise-level web platforms. This role is ideal for a detail-oriented Content Manager with strong CMS experience and a passion for web usability and digital publishing. Key Responsibilities Manage and publish high-quality website content using a CMS Edit, proofread and optimise web pages for usability and performance Deploy approved content following established publishing standards and style guides Oversee web content updates across digital platforms Perform quality assurance checks on published content Document SOPs, process improvements and operational best practice Coordinate with marketing teams and external agencies on campaign and content requirements Skills & Experience Proven experience as a Content Manager, Web Content Executive or similar Strong hands-on experience with Content Management Systems (CMS) Experience using Optimizely (or similar enterprise CMS platforms) Web editing and browser testing experience Content proof-reading and quality assurance skills Basic knowledge of HTML, CSS and JavaScript (desirable) Familiarity with Adobe Photoshop and UX/UI principles (advantageous) Project management experience Strong written and verbal English communication skills This is an excellent opportunity to join a structured, process-driven content operations team where quality, governance and digital performance are key priorities. Apply today to discuss further.

Freightserve recruitment are looking for a Transport Manager for a well-established Transport company. The company is based in The Colnbrook, Berkshire area. Overall responsibility for ensuring the safe, efficient and effective running of the fleet in the transport operation and ensuring that the fleet is up to date with industry standards and haulage regulations. The role will be conducted over a 10-hour day shift, Monday to Friday. About the Ideal Person To have at least 5 years experience of working within a Transport department, involving HGV s. Be able to work alongside 2 other Transport Managers, as part of the overall team, so being a strong team player will be extremely important. The successful candidate MUST have achieved a CPC, and held it for at least 2 years. Class 1 driver qualified, preferred but not essential. Plus, a strong knowledge of truck and trailers, would be beneficial. You will, at least, be required to hold a valid UK driving licence, for cars and light commercial vehicles. Key Deliverables in role:- Maintain O Licence data to the satisfaction of the Office of the Traffic Commissioner and DVSA, maintain the accuracy of fleet and business data held on Vehicle Operator Licence. Maintain vehicle planner and all documentation relating to fleet, arrange routine preventative maintenance of fleet with various workshops and ensure Company s VOR policy is enforced Manage and review preventative maintenance processes and implement change as and when required Monitor driver s defect reporting and challenge individuals where necessary Monitoring of vehicle, driver downloads, missing mileage & tacho infringements Review tachograph data regularly to spot any driver rule violations and provide appropriate training to help drivers improve their overall performance Controlling WTD report process & reporting of stats to senior management Communicating with driver population ensuring that they are kept up to date with relevant training/qualifications and company policies and any changes to drivers legal requirements both in the UK and EU where necessary Data input: Company portal / fleet maintenance spreadsheet and ensure driver licence/DCPC training up to date on portal Vehicle defect tracking & management, ensure daily handovers containing vehicle related issues are resolved in a timely manner to ensure effective availability of fleet for the operations team Timely escalation of H&S/RTA issues to General Manager Tyre inspections monitored and fleet compliance checked engage with national/EU suppliers to reduce costs long term Ensure the site Health & Safety policies are maintained & followed Ensure all vehicles are legal and registered for the appropriate O licence Recruitment & Onboarding of qualified and experienced PAYE drivers who meet all legal and regulatory requirements. Accident investigation, liaising with insurance brokers & 3rd parties to resolve issues and ensure minimum downtime of fleet Actively maintain self-Continuous Professional Development by attending seminars/meetings. Investigate and advise on opportunities to improve aspects of providing continuous and effective control of the transport operation. Demonstrate knowledge of transportation regulations, logistics processes, EU driving legislation and overall transport management, provide advice and guidance on legislation and good practices relating to fleet management issues with the operational team members Other duties as necessary to help the business as required by the Operations Managers. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Payroll Officer Pinpoint Resourcing are working with a care company based in South West London who are actively seeking a Payroll Officer to manage their bi weekly and monthly payroll process. Duties: Process timesheets and expense claims following company rules. Keep employee payroll records accurate and up to date. Find and fix payroll errors quickly. Calculate and process holiday, sick, maternity, and other leave payments. Make sure payroll is correct and follows legal and company requirements. Calculate pay for new starters, leavers, and contract changes. Handle pension processing, including enrolments, opt-outs, and contributions. Work with Finance on payroll journals and reconciliations. Support monthly and bi-weekly payroll runs. Help with payroll reports, audits, and legal submissions. Answer payroll questions from employees and managers promptly. Requirements: 4+ years experience working in a similar role Qualified CIPP or equivalent Change management experience Salary + other information: 35,000 - 40,000 DOE Parking on site If you are interested in hearing more, please apply today! Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes. Pinpoint Resourcing Ltd is an employment agency and employment business.

On behalf of The Ministry of Justice, we are looking for a Area Property Operations Manager (Inside IR35) for a 6 month contract which is a hybrid role so does require up to 4 days a week on site at 3 HMP Prisons - Leicester, Lincoln and North Sea Camp The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government's ability to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. As a Area Property Operations Manager, your main responsibilities will be: Management of the facility, including security, maintenance, and other services. Ensuring that the needs of the organisation, employees, and/or visitors are met. Work in partnership with all stakeholders across the sites Monitor and report on internal performance against safety, costs, programme and quality, identify deviations and implement remedial actions as appropriate. Managing the preparation, approval and issue of technical specifications and safety documentation through review to implementation. Essential Skills Experience across Facilities management, both hard and soft services Project management experience and skillset Stakeholder management both Internal and external which will include prison staff Strong communication and flexibility skills are important for this role Microsoft office suite skillset Strong self starter with a pro active approach to all duties Desirable Skills NEBOSH or ISOH qualifications would be highly beneficial Experience within the prison service would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, MOJ guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The Ministry of Justice guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different'. JBRP1_UKTJ

UKRI Salary: £58,589 per annum. Band: UKRI Band F. Contract Type: 3 Year Fixed Term (With possibility of extension) Hours: Full Time or Part Time. (Minimum 0.8 FTE) Location: While UKRI supports hybrid working, the postholder will be required to attend one in-office team day per week at Polaris House in Swindon, Wiltshire. Closing Date: Sunday 15 March 2026. Proposed Interview Date: Interviews are likely to be week commencing 06 and 13 April 2026. Employees applying for any opportunity which may mean being away from your substantive role for a temporary period of time, please refer to the Recruitment Policy and associated guidance for further information in the first instance. If you are made an offer, please ensure you liaise with your line manager and the designated HR team as soon as possible in order that implications of any move are clear and understood, prior to a move taking place. About the role We are looking for a Head of Service Delivery to join the UKRI Infrastructure Team and play a pivotal role in delivering the Next National Supercomputing Service (NNSS): the £750m project to ensure the UK scientific community retains access to the most advanced modelling and simulation capabilities through provision of state-of-the-art compute hardware at the University of Edinburgh and service provision and software services to support users. The NNSS is the cornerstone investment at the heart of the DSIT-UKRI compute roadmap, and a high-priority strategic investment for the UK government. The Digital Research Infrastructure, Infrastructure Fund and Portfolio pillars form the cross-cutting UKRI Infrastructure Team that coordinates and manages UKRI's Infrastructure portfolio. You will collaborate across the organisation and externally, engaging with relevant stakeholders in Government Departments, Public Sector Research Establishments (PSREs), academia and industry to gather insight and ensure that UKRI's plans for Digital Research Infrastructure (DRI) enable our varied communities to use the most powerful digital tools and techniques. This role will be critical to successful delivery of the new service. You will work closely with the service providers, leading on successful implementation and management of the hardware and service provision contracts. You will lead on monitoring and evaluation to ensure the service fully delivers its intended benefits, as well as proactively looking for opportunities for continuous improvement, drawing on best practices from across the sector and major project management. We encourage candidates with an interest and knowledge in large-scale compute and related aspects of DRI to apply for this position: relevant experience might have been gained from several different types of career path or educational background. It is likely that the successful candidate will have the opportunity to work for periods with other policy or technical teams within UKRI to enhance the knowledge needed for their work. For further information, please contact Richard Gunn, DRI Programme Director () or Luke Davis, Associate Director for Computational Services (). Your responsibilities Ensuring that the NNSS service providers fulfil their agreed service requirements and managing any changes, including grant funding and/or contractual issues. Ensuring successful implementation of agreed governance, advisory and management structures, including coordination of the service providers. Ensuring that the NNSS service is effectively integrated within UKRI and DSIT's broader support for the compute ecosystem, including coordination with related initiatives such as National Compute Resources (NCRs) and EuroHPC and proactively seeking opportunities for improvement. Supporting the Head of Policy & Engagement in implementation, monitoring and evaluation of the NNSS service model to ensure successful delivery, including liaison with the host site, technology provider and other stakeholders involved in delivering the service. Driving working level relationships with infrastructure leads in government, the service providers and other key stakeholders. Developing an understanding of, and communicating, how our work aligns with and supports key national policies. Supporting the delivery of time-bound strategic projects within the UKRI Infrastructure team. Person Specification The following criteria will be assessed at either Shortlisting (S), Interview (I), or both (S&I). Essential Awareness and understanding of large scale compute services, including key technical concepts, their operation, and how they interact within the broader digital research infrastructure ecosystem, sufficient to guide policy, governance, and access-related decisions. (S&I) Extensive experience of leading successful complex, high-profile and fast moving infrastructural and/or technical projects ensuring delivery to agreed specifications, cost, time and quality standards. (S&I) Demonstrable ability to develop and integrate services, projects or programmes within wider strategic or policy landscapes, ideally within a national research or digital infrastructure context. (S&I) Experience developing and coordinating research or innovation communities, consortia, or multi institution partnerships. You must have the ability to build and sustain productive relationships internally and externally and represent UKRI, at all levels of seniority and across government, academic, policy and wider sectors. (S&I) Excellent oral and written communications skills. You must be comfortable in speaking publicly to audiences of varying sizes; be able to write clear, concise and effective technical reports; and be able to absorb and convey detailed information to/from technical and non-technical audiences. (S&I) Able to prioritise and manage multiple commitments across a complex portfolio, applying creative and adaptive thinking to navigate ambiguity, resolve interdependent challenges, and make effective decisions. (S&I) Demonstrable ability to deal with critical and high-profile issues, often working with external organisations, and handle risks independently, calling out to senior managers when required. Show high levels of personal drive, determination and resilience. (I) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below An outstanding defined benefit pension scheme. 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) UKRI is an Equal Opportunity & Disability Confident Employer. Please apply online, if you experience any issue applying, please contact We encourage candidates to apply as soon as possible, as we reserve the right to close this vacancy early. Please note if you would like to apply for our other NNSS role 'Head of Policy & Engagement', please submit a separate covering letter and CV for each post. Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit or contact .