Job Description
- Previous customer service or customer-facing experience
- Excellent communication and listening skills
- A calm, empathetic approach when handling queries or complaints
- Strong problem-solving and organisational abilities
Desirable but not essential:
- Contact centre or telecoms experience
- Experience supporting broadband, mobile, or subscription services
What You'll Get
- Competitive salary
- Performance-related bonuses or incentives
- Full training and ongoing support
- A friendly, supportive team environment
- Clear progression opportunities into senior service, quality, or management roles
- Pension, paid holidays, and additional benefits
Why Join Us?
We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience.
Apply now and be the friendly voice our customers rely on.
Job Type: Full-time
Benefits:
- Company pension
- On-site parking
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