1st Line IT Support / Digital Operations Support Officer Location: Southampton, Hampshire (Hybrid Working) Contract: Full-Time Contract until March 2027 (initially) Rate: £21.12 per hour (Umbrella) IR35 Status: Inside IR35 Working Pattern: 2 days per week onsite in Southampton, 3 days remote An NHS organisation in Hampshire is seeking a 1st Line IT Support / Digital Operations Support Officer to join their team on a long-term contract basis. Whilst the formal title is Digital Operations Support Officer, the client has confirmed that this role is primarily focused on 1st Line IT Support , providing frontline technical assistance to end users and ensuring incidents and service requests are effectively managed through to resolution. Key Responsibilities Provide 1st Line IT support to end users across the organisation. Respond to and resolve hardware, software and user account issues. Log, update and manage incidents and service requests through the IT Service Management system. Troubleshoot desktop, laptop and peripheral issues. Support Microsoft 365 applications and services. Carry out Active Directory user administration tasks. Escalate complex issues to 2nd and 3rd Line support teams where appropriate. Deliver excellent customer service while meeting agreed service levels. Essential Experience Previous experience within a 1st Line Support, IT Support or Service Desk environment. Experience supporting Microsoft Windows environments. Microsoft 365 administration and user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Organised and able to manage multiple support requests. A proactive and positive approach to user support. Comfortable working independently and as part of a wider IT team. What's on Offer? Long-term contract until March 2027 initially. Hybrid working model with only 2 days per week onsite. Opportunity to support a large NHS organisation undergoing digital transformation. Competitive rate of £21.12 per hour (Umbrella). Immediate start available.
Oct 24, 2026
Full time
1st Line IT Support / Digital Operations Support Officer Location: Southampton, Hampshire (Hybrid Working) Contract: Full-Time Contract until March 2027 (initially) Rate: £21.12 per hour (Umbrella) IR35 Status: Inside IR35 Working Pattern: 2 days per week onsite in Southampton, 3 days remote An NHS organisation in Hampshire is seeking a 1st Line IT Support / Digital Operations Support Officer to join their team on a long-term contract basis. Whilst the formal title is Digital Operations Support Officer, the client has confirmed that this role is primarily focused on 1st Line IT Support , providing frontline technical assistance to end users and ensuring incidents and service requests are effectively managed through to resolution. Key Responsibilities Provide 1st Line IT support to end users across the organisation. Respond to and resolve hardware, software and user account issues. Log, update and manage incidents and service requests through the IT Service Management system. Troubleshoot desktop, laptop and peripheral issues. Support Microsoft 365 applications and services. Carry out Active Directory user administration tasks. Escalate complex issues to 2nd and 3rd Line support teams where appropriate. Deliver excellent customer service while meeting agreed service levels. Essential Experience Previous experience within a 1st Line Support, IT Support or Service Desk environment. Experience supporting Microsoft Windows environments. Microsoft 365 administration and user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Organised and able to manage multiple support requests. A proactive and positive approach to user support. Comfortable working independently and as part of a wider IT team. What's on Offer? Long-term contract until March 2027 initially. Hybrid working model with only 2 days per week onsite. Opportunity to support a large NHS organisation undergoing digital transformation. Competitive rate of £21.12 per hour (Umbrella). Immediate start available.
BC Financial Search Ltd
Stoke-on-trent, Staffordshire
Stoke-on-Trent £90,000-£150,000 Negotiable Package An exciting opportunity has arisen for an experienced Tax Partner, Associate Partner or ambitious Tax Director to take on a senior leadership position within an established accountancy and business advisory firm in Stoke-on-Trent. This is an excellent opportunity for a commercially minded tax professional who is looking for greater autonomy, influence and the ability to make a genuine impact on the direction and growth of a tax department. The position involves leading and developing an experienced tax team, advising a broad range of clients on complex tax matters and playing a key role in strengthening the firm's presence across Stoke-on-Trent and the surrounding region. Importantly, this is not simply a position focused on managing an existing portfolio. The successful individual will have considerable freedom to develop their own ideas, build relationships, identify new opportunities and help shape the future direction of the tax offering. The firm is open-minded regarding the precise technical background of the successful candidate and would welcome applications from experienced tax advisory professionals with strong leadership skills and commercial awareness. A highly competitive financial package will be tailored to the experience and aspirations of the right individual. Duties and responsibilities Lead, manage and develop an established tax team, providing direction, mentoring and technical support. Take responsibility for the delivery of high-quality tax advisory services to a varied portfolio of clients. Provide commercially focused advice on complex tax matters, working closely with business owners, senior management teams and other professional advisers. Build and maintain strong relationships with existing clients, acting as a trusted adviser on their tax affairs and wider business objectives. Identify opportunities for new business, developing relationships with prospective clients and professional contacts across the region. Play a key role in shaping and implementing the future strategy of the tax department. Work collaboratively with Partners and colleagues across other service lines to identify opportunities and provide joined-up advice. Oversee complex advisory assignments, ensuring technical quality, commercial viability and excellent client service. Support the development and progression of senior tax professionals within the team. Represent the firm within the local business community, strengthening its reputation and regional market presence. Contribute to the wider leadership and commercial development of the practice. Experience and qualifications Significant experience within tax advisory, ideally developed within an accountancy practice or professional services environment. CTA, ACA, ACCA or equivalent professional qualification, although relevant experience and commercial achievements will be equally important. Strong technical knowledge within one or more areas of UK taxation, with the ability to provide commercially focused advice. Experience managing and developing client relationships, including advising business owners and senior stakeholders. Proven leadership skills, with experience managing, mentoring or developing tax professionals. Commercial awareness and an interest in business development, networking and building long-term professional relationships. Confidence managing complex advisory assignments and working collaboratively with other specialists. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues at all levels. An entrepreneurial mindset, with the ambition to influence the direction and growth of a tax department. Applications are welcomed from existing Tax Partners and Associate Partners, alongside experienced Tax Directors who are ready to take the next step in their careers. Benefits Highly competitive salary, indicatively £90,000-£150,000, negotiable depending on experience. Bespoke financial package tailored to the successful individual's background and aspirations. Opportunity to take on a significant leadership position within an established accountancy practice. Considerable autonomy to influence departmental strategy and business development. Responsibility for leading and developing an experienced tax team. Access to an established client base and wider specialist resources. Opportunity to build your own professional network and develop new client relationships. Exposure to a broad range of complex and commercially interesting tax advisory assignments. Genuine scope to influence the long-term growth and success of the regional tax offering. Long-term career opportunities within a well-established professional services business. Company culture This opportunity is with a highly regarded accountancy and business advisory firm that combines an established client base with the resources, expertise and infrastructure to deliver complex tax advice. The firm places considerable importance on developing long-term client relationships, delivering commercially focused advice and creating an environment where experienced professionals are trusted to make decisions and take ownership of their responsibilities. The successful individual will join an established leadership team and have the opportunity to make a genuine contribution to the continued growth of the tax department. Rather than operating within a rigid structure, there is considerable scope to introduce new ideas, develop existing services and build on relationships across the local business community. This would particularly suit someone who enjoys the technical and commercial aspects of tax advisory but is also motivated by developing people, winning work and influencing the direction of a business. For the right individual, this represents an opportunity to take on a high-profile leadership position with genuine autonomy, a competitive financial package and excellent long-term prospects.
Oct 24, 2026
Full time
Stoke-on-Trent £90,000-£150,000 Negotiable Package An exciting opportunity has arisen for an experienced Tax Partner, Associate Partner or ambitious Tax Director to take on a senior leadership position within an established accountancy and business advisory firm in Stoke-on-Trent. This is an excellent opportunity for a commercially minded tax professional who is looking for greater autonomy, influence and the ability to make a genuine impact on the direction and growth of a tax department. The position involves leading and developing an experienced tax team, advising a broad range of clients on complex tax matters and playing a key role in strengthening the firm's presence across Stoke-on-Trent and the surrounding region. Importantly, this is not simply a position focused on managing an existing portfolio. The successful individual will have considerable freedom to develop their own ideas, build relationships, identify new opportunities and help shape the future direction of the tax offering. The firm is open-minded regarding the precise technical background of the successful candidate and would welcome applications from experienced tax advisory professionals with strong leadership skills and commercial awareness. A highly competitive financial package will be tailored to the experience and aspirations of the right individual. Duties and responsibilities Lead, manage and develop an established tax team, providing direction, mentoring and technical support. Take responsibility for the delivery of high-quality tax advisory services to a varied portfolio of clients. Provide commercially focused advice on complex tax matters, working closely with business owners, senior management teams and other professional advisers. Build and maintain strong relationships with existing clients, acting as a trusted adviser on their tax affairs and wider business objectives. Identify opportunities for new business, developing relationships with prospective clients and professional contacts across the region. Play a key role in shaping and implementing the future strategy of the tax department. Work collaboratively with Partners and colleagues across other service lines to identify opportunities and provide joined-up advice. Oversee complex advisory assignments, ensuring technical quality, commercial viability and excellent client service. Support the development and progression of senior tax professionals within the team. Represent the firm within the local business community, strengthening its reputation and regional market presence. Contribute to the wider leadership and commercial development of the practice. Experience and qualifications Significant experience within tax advisory, ideally developed within an accountancy practice or professional services environment. CTA, ACA, ACCA or equivalent professional qualification, although relevant experience and commercial achievements will be equally important. Strong technical knowledge within one or more areas of UK taxation, with the ability to provide commercially focused advice. Experience managing and developing client relationships, including advising business owners and senior stakeholders. Proven leadership skills, with experience managing, mentoring or developing tax professionals. Commercial awareness and an interest in business development, networking and building long-term professional relationships. Confidence managing complex advisory assignments and working collaboratively with other specialists. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues at all levels. An entrepreneurial mindset, with the ambition to influence the direction and growth of a tax department. Applications are welcomed from existing Tax Partners and Associate Partners, alongside experienced Tax Directors who are ready to take the next step in their careers. Benefits Highly competitive salary, indicatively £90,000-£150,000, negotiable depending on experience. Bespoke financial package tailored to the successful individual's background and aspirations. Opportunity to take on a significant leadership position within an established accountancy practice. Considerable autonomy to influence departmental strategy and business development. Responsibility for leading and developing an experienced tax team. Access to an established client base and wider specialist resources. Opportunity to build your own professional network and develop new client relationships. Exposure to a broad range of complex and commercially interesting tax advisory assignments. Genuine scope to influence the long-term growth and success of the regional tax offering. Long-term career opportunities within a well-established professional services business. Company culture This opportunity is with a highly regarded accountancy and business advisory firm that combines an established client base with the resources, expertise and infrastructure to deliver complex tax advice. The firm places considerable importance on developing long-term client relationships, delivering commercially focused advice and creating an environment where experienced professionals are trusted to make decisions and take ownership of their responsibilities. The successful individual will join an established leadership team and have the opportunity to make a genuine contribution to the continued growth of the tax department. Rather than operating within a rigid structure, there is considerable scope to introduce new ideas, develop existing services and build on relationships across the local business community. This would particularly suit someone who enjoys the technical and commercial aspects of tax advisory but is also motivated by developing people, winning work and influencing the direction of a business. For the right individual, this represents an opportunity to take on a high-profile leadership position with genuine autonomy, a competitive financial package and excellent long-term prospects.
Practice Administrator Location: Richmond, Surrey Salary: £30,000 per annum, plus a twice-yearly bonus Hours: Full-time, with flexible working Holiday: 25 days plus bank holidays About the role We are an established practice in Richmond, looking for a highly organised administrator to take ownership of our clients' Companies House and statutory administration. This is a company secretary-style role at the heart of the practice. You will make sure our clients' filings are accurate and on time, that the right people receive the right requests, and that nothing slips through the gaps. It suits someone who takes pride in process, accuracy and follow-through. Key responsibilities Manage Companies House administration across our client portfolio, including confirmation statements, director and shareholder updates, registered office changes and annual filing deadlines Maintain statutory registers and company records accurately and up to date Issue requests for information and documents to the right people within client organisations, and follow up until they are resolved Keep a clear diary of filing deadlines and flag risks to the accountants early Handle client data and correspondence in line with GDPR, including secure storage, sharing and record retention Open, log and distribute incoming post Answer the telephone and greet callers professionally, directing queries to the right team member Provide general administrative support to the practice, including filing, document preparation and diary coordination About you Essential Experience in an administrative, company secretarial, legal or professional services setting Excellent organisation and attention to detail, with a methodical approach to deadlines Confident, clear written and spoken communication, including a professional telephone manner A sound working understanding of GDPR and confidentiality Good IT skills, including Microsoft Office Desirable Experience of Companies House filing or company secretarial work Experience working in an accountancy practice or law firm Familiarity with practice management or company secretarial software We welcome applications from people with transferable experience, for example from legal, conveyancing, compliance or other regulated administration roles. What we offer Salary of £30,000 Bonus paid twice a year 25 days' annual leave plus bank holidays Flexible working arrangements e.g. flexible start and finish times
Oct 24, 2026
Full time
Practice Administrator Location: Richmond, Surrey Salary: £30,000 per annum, plus a twice-yearly bonus Hours: Full-time, with flexible working Holiday: 25 days plus bank holidays About the role We are an established practice in Richmond, looking for a highly organised administrator to take ownership of our clients' Companies House and statutory administration. This is a company secretary-style role at the heart of the practice. You will make sure our clients' filings are accurate and on time, that the right people receive the right requests, and that nothing slips through the gaps. It suits someone who takes pride in process, accuracy and follow-through. Key responsibilities Manage Companies House administration across our client portfolio, including confirmation statements, director and shareholder updates, registered office changes and annual filing deadlines Maintain statutory registers and company records accurately and up to date Issue requests for information and documents to the right people within client organisations, and follow up until they are resolved Keep a clear diary of filing deadlines and flag risks to the accountants early Handle client data and correspondence in line with GDPR, including secure storage, sharing and record retention Open, log and distribute incoming post Answer the telephone and greet callers professionally, directing queries to the right team member Provide general administrative support to the practice, including filing, document preparation and diary coordination About you Essential Experience in an administrative, company secretarial, legal or professional services setting Excellent organisation and attention to detail, with a methodical approach to deadlines Confident, clear written and spoken communication, including a professional telephone manner A sound working understanding of GDPR and confidentiality Good IT skills, including Microsoft Office Desirable Experience of Companies House filing or company secretarial work Experience working in an accountancy practice or law firm Familiarity with practice management or company secretarial software We welcome applications from people with transferable experience, for example from legal, conveyancing, compliance or other regulated administration roles. What we offer Salary of £30,000 Bonus paid twice a year 25 days' annual leave plus bank holidays Flexible working arrangements e.g. flexible start and finish times
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be a Director in our Transaction Serviced Lifesciences and Healthcare team. In this role you'll support Partners, develop and grow the Transaction Services business. You'll day-to-day progress of projects and driving the delivery of quality corporate finance transaction advice engagements. You'll manage and develop your team and coach. It's an opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions within the sector. You'll be someone with: Life Sciences & Healthcare experience is preferred/would be an advantage You will have a deep understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work Experience in networking across the industry and in developing business opportunities A strong focus on data-driven insights and commercial acumen. Previous experience of managing teams in the delivery of engagements ACA/ACCA qualified (or equivalent), or relevant work experience We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be a Director in our Transaction Serviced Lifesciences and Healthcare team. In this role you'll support Partners, develop and grow the Transaction Services business. You'll day-to-day progress of projects and driving the delivery of quality corporate finance transaction advice engagements. You'll manage and develop your team and coach. It's an opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions within the sector. You'll be someone with: Life Sciences & Healthcare experience is preferred/would be an advantage You will have a deep understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work Experience in networking across the industry and in developing business opportunities A strong focus on data-driven insights and commercial acumen. Previous experience of managing teams in the delivery of engagements ACA/ACCA qualified (or equivalent), or relevant work experience We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be a Director in our Transaction Serviced Lifesciences and Healthcare team. In this role you'll support Partners, develop and grow the Transaction Services business. You'll day-to-day progress of projects and driving the delivery of quality corporate finance transaction advice engagements. You'll manage and develop your team and coach. It's an opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions within the sector. You'll be someone with: Life Sciences & Healthcare experience is preferred/would be an advantage You will have a deep understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work Experience in networking across the industry and in developing business opportunities A strong focus on data-driven insights and commercial acumen. Previous experience of managing teams in the delivery of engagements ACA/ACCA qualified (or equivalent), or relevant work experience We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be a Director in our Transaction Serviced Lifesciences and Healthcare team. In this role you'll support Partners, develop and grow the Transaction Services business. You'll day-to-day progress of projects and driving the delivery of quality corporate finance transaction advice engagements. You'll manage and develop your team and coach. It's an opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions within the sector. You'll be someone with: Life Sciences & Healthcare experience is preferred/would be an advantage You will have a deep understanding of, and experience in, the field of financial due diligence for corporate or strategic buyers, private equity or financial buyers and vendors and / or reporting accountant's work Experience in networking across the industry and in developing business opportunities A strong focus on data-driven insights and commercial acumen. Previous experience of managing teams in the delivery of engagements ACA/ACCA qualified (or equivalent), or relevant work experience We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Licensing & Digital Media Officer Job Number: HCAA03187 Work Pattern: Full Time Contracted Hours: 36 Grade: Scale 5 SCP Range: £35,493 - £37,077 Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Are you ready to be at the beating heart of one of London's most vibrant and diverse local economies? As our Licensing & Digital Media Officer you won't just manage administrative processes-you will actively shape, support, and celebrate the incredible traders and market sites that define our borough's unique character. Operating within the Markets, Shop Fronts & Street Trading Service under the Climate, Homes & Economy directorate, this dynamic dual role bridges essential regulatory leadership with creative digital storytelling in a full-time position based at Ridley Road Office and market sites across Hackney. On the Licensing & Business Support side (comprising roughly 60% of the role), you will act as the trusted foundation ensuring our market operations run seamlessly. Your core duties include delivering statutory licensing and registration functions under the London Local Authorities Act, issuing and renewing street trading licences within agreed service timescales, and maintaining auditable digital database records. You will guide prospective and existing local entrepreneurs through the licensing journey, reconcile licence payments, recover arrears alongside finance colleagues, and prepare documentation for the Officer Licensing Panel while supporting compliance and enforcement teams. Additionally, you will compile management statistics on occupancy and income, provide core administrative support across the service, and work flexibly on-site during trading hours, including required weekends and public holidays. On the Digital Media & Communications side (making up approximately 40% of your responsibilities), you will unleash your creative flair to amplify the voices and stories of Hackney's bustling market communities. Working in collaboration with the Strategy, Policy & Digital Development Manager, you will plan, film, edit, and publish engaging content across TikTok, Instagram, and Facebook to drive data-informed campaigns that boost footfall and trader applications. You will manage daily digital community interactions, highlight independent business vendors, mentor local traders to build their online marketing confidence, produce monthly performance analytics, and deliver priority campaigns around climate action and local economic recovery-all while ensuring strict adherence to accessibility standards (WCAG 2.1) and Hackney's corporate brand guidelines. Key Responsibilities To succeed, candidates should possess administrative or licensing experience in complex public-facing settings with high accuracy in handling records and financial reconciliations, along with proven skills in digital media creation (using tools like Canva and Meta Business Suite) and strong communication skills to engage diverse local traders. You must demonstrate excellent organisational skills to balance compliance tasks with creative marketing, proficiency in Google Workspace and database tools, a commitment to equality and inclusion, and the flexibility to work weekend shifts on-site. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications: 12 November 2026 (22.59) Interview date: TBC Please note - we reserve the right to close applications early if we receive a high number of applications. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Oct 24, 2026
Full time
Licensing & Digital Media Officer Job Number: HCAA03187 Work Pattern: Full Time Contracted Hours: 36 Grade: Scale 5 SCP Range: £35,493 - £37,077 Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Are you ready to be at the beating heart of one of London's most vibrant and diverse local economies? As our Licensing & Digital Media Officer you won't just manage administrative processes-you will actively shape, support, and celebrate the incredible traders and market sites that define our borough's unique character. Operating within the Markets, Shop Fronts & Street Trading Service under the Climate, Homes & Economy directorate, this dynamic dual role bridges essential regulatory leadership with creative digital storytelling in a full-time position based at Ridley Road Office and market sites across Hackney. On the Licensing & Business Support side (comprising roughly 60% of the role), you will act as the trusted foundation ensuring our market operations run seamlessly. Your core duties include delivering statutory licensing and registration functions under the London Local Authorities Act, issuing and renewing street trading licences within agreed service timescales, and maintaining auditable digital database records. You will guide prospective and existing local entrepreneurs through the licensing journey, reconcile licence payments, recover arrears alongside finance colleagues, and prepare documentation for the Officer Licensing Panel while supporting compliance and enforcement teams. Additionally, you will compile management statistics on occupancy and income, provide core administrative support across the service, and work flexibly on-site during trading hours, including required weekends and public holidays. On the Digital Media & Communications side (making up approximately 40% of your responsibilities), you will unleash your creative flair to amplify the voices and stories of Hackney's bustling market communities. Working in collaboration with the Strategy, Policy & Digital Development Manager, you will plan, film, edit, and publish engaging content across TikTok, Instagram, and Facebook to drive data-informed campaigns that boost footfall and trader applications. You will manage daily digital community interactions, highlight independent business vendors, mentor local traders to build their online marketing confidence, produce monthly performance analytics, and deliver priority campaigns around climate action and local economic recovery-all while ensuring strict adherence to accessibility standards (WCAG 2.1) and Hackney's corporate brand guidelines. Key Responsibilities To succeed, candidates should possess administrative or licensing experience in complex public-facing settings with high accuracy in handling records and financial reconciliations, along with proven skills in digital media creation (using tools like Canva and Meta Business Suite) and strong communication skills to engage diverse local traders. You must demonstrate excellent organisational skills to balance compliance tasks with creative marketing, proficiency in Google Workspace and database tools, a commitment to equality and inclusion, and the flexibility to work weekend shifts on-site. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications: 12 November 2026 (22.59) Interview date: TBC Please note - we reserve the right to close applications early if we receive a high number of applications. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
A highly successful firm of Wells chartered accountants is looking to recruit a key addition into their team as an Accounts and Office Manager. You will undertake a combined role across providing both all-round accounts, tax and other services to their clients and act as key support to the firms directors helping manage the team, office and undertake an operational role alongside this. Client Details This successful accountancy practice based in Wells acts for wide ranging industry client, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging in size, location and industry sectors. Flexible hours, mix of hybrid working, part time hours or full-time hours can be accommodated mouldable to suit around the right addition. Description Joining this firm as an Accounts and Office Manager you will manage the delivery of year end accounts, tax, VAT and wider services to varied clients. You will also provide key support to the directors, helping managing the team and undertake a combined, administrational and operational office managerial role alongside the client delivery, carving a key position within the growing firm of accountants Profile For this Accounts and Office Manager role you may hold any of ACA, ACCA, CTA, ATT, AAT qualified etc , with a strong background in accountancy practice having developed your career to around the managerial levels. You will have a year end accounts .tax and all around .technical accounting skill career background and will be interested in the potential to also work closely with directors in a more operational and wider office managerial capacity as key support and a key hire. Job Offer £35,000 - £48,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Oct 24, 2026
Full time
A highly successful firm of Wells chartered accountants is looking to recruit a key addition into their team as an Accounts and Office Manager. You will undertake a combined role across providing both all-round accounts, tax and other services to their clients and act as key support to the firms directors helping manage the team, office and undertake an operational role alongside this. Client Details This successful accountancy practice based in Wells acts for wide ranging industry client, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging in size, location and industry sectors. Flexible hours, mix of hybrid working, part time hours or full-time hours can be accommodated mouldable to suit around the right addition. Description Joining this firm as an Accounts and Office Manager you will manage the delivery of year end accounts, tax, VAT and wider services to varied clients. You will also provide key support to the directors, helping managing the team and undertake a combined, administrational and operational office managerial role alongside the client delivery, carving a key position within the growing firm of accountants Profile For this Accounts and Office Manager role you may hold any of ACA, ACCA, CTA, ATT, AAT qualified etc , with a strong background in accountancy practice having developed your career to around the managerial levels. You will have a year end accounts .tax and all around .technical accounting skill career background and will be interested in the potential to also work closely with directors in a more operational and wider office managerial capacity as key support and a key hire. Job Offer £35,000 - £48,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Oct 24, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Oct 24, 2026
Full time
Job Title: Commercial Manager Location: Stratford-upon-Avon - On-site Salary: Competitive depending on experience Job Type: Part time, Permanent Hours and Days: Approximately 25 hours per week. Flexible, with the preferred working pattern to be discussed towards the end of the interview process. We are an established IT consultancy looking for an experienced Commercial Manager to join our team on a part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal advisers. The successful candidate will have previously worked as a Commercial Manager or in a closely comparable commercial role. Experience within an IT consultancy, technology business or software and services environment would be advantageous, but it is not essential. The role would suit someone who is commercially astute, highly organised and comfortable taking ownership of a broad range of activities. These will include supporting commercial transactions, coordinating contract reviews, managing sales and purchasing processes, and ensuring that commercial records and systems remain accurate and up to date. Key responsibilities: Commercial support and new business: Support the commercial administration of new business opportunities from quotation through to contract execution Coordinate pricing requests, commercial documentation and supplier engagement activities Assist with the drafting, review and progression of customer and supplier agreements, liaising with legal advisers where required Ensure commercial records, documentation and workflows are maintained accurately and efficiently Sales orders, purchasing and invoicing: Manage the end-to-end processing of sales orders, customer invoicing and supplier purchasing activities Ensure accurate commercial and contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account Directors through to customer signature Ensure renewal orders, invoicing, entitlement records and commercial documentation remain accurate and up to date Work closely with vendors, partners and technical teams to deliver successful customer renewals Supplier and contract management: Act as a key point of contact for supplier commercial matters and relationships Support supplier negotiations, onboarding activities and contract management processes Conduct commercial reviews of customer and supplier agreements, working with legal advisers where appropriate Maintain supplier records, monitoring activities and associated governance requirements Commercial governance and administration: Support commercial governance activities, including contract administration, reporting, compliance and procurement processes Maintain high standards of data quality across commercial systems and records Produce commercial reports, commission statements and supporting business information Respond to internal commercial queries and identify opportunities to improve commercial processes and controls About you: Essential experience and capabilities: Previous experience as a Commercial Manager or in a comparable commercial role. Strong commercial judgement and attention to detail. Experience managing multiple commercial activities, deadlines and stakeholders. Confidence working across sales, finance, operations and service delivery teams. Strong written and verbal communication skills. The ability to work independently, prioritise effectively and take ownership of commercial processes. A methodical approach to record-keeping, document management and data accuracy. Confidence communicating with customers, suppliers, partners and professional advisers. Desirable experience: Experience within an IT consultancy, software, technology or professional services organisation. Experience reviewing customer or supplier contracts and identifying commercial issues. Experience liaising with legal advisers and supporting contract negotiations. Knowledge of software licensing, renewals, managed services or vendor programmes. Experience using CRM, accounting and document-management systems. Familiarity with Sage, HubSpot, SharePoint or similar business systems. Experience supporting ISO or procurement compliance activities. Why Join HAYNE? Competitive salary, dependent on experience Company pension scheme Private healthcare 26 days annual leave plus bank holidays Birthday leave Ongoing personal and professional development Additional company benefits Additional Information: HAYNE Solutions is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants and welcome applications from people of all backgrounds. Selection and progression decisions are made based on merit, qualifications and business requirements. Please click the APPLY button to submit your CV and Covering Letter. Candidates with the experience or relevant job titles of; Commercial Operations Coordinator / Administrator, Commercial Coordinator, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Administrator, Sales Operations Manager, IT Consultancy Commercial Manager, IT Commercial Projects, may be considered for this role.
Overview: RCSL is looking for a Technology & Digital Manager to support the effective, secure and accessible use of technology across Rape Crisis South London (RCSL) and London Survivor Collective (LSC), which is hosted by RCSL. This is an opportunity to play an important role in maintaining and improving the digital systems that support our work, including Microsoft 365, both websites and case management system, DPMS. The role will be equally split between RCSL and LSC. You will manage our day-to-day technology needs, working closely with colleagues and our external technical support provider, to resolve issues, maintain systems and identify improvements. You will also help colleagues use technology confidently by providing practical support, guidance and training. A key part of the role is ensuring that our systems are secure, reliable and accessible, with particular care taken when handling sensitive information about survivors of sexual violence. We are looking for someone with practical IT and digital experience who can troubleshoot problems, explain technology clearly and work collaboratively with colleagues and external partners. You will understand the importance of data protection and trauma-informed practice and be committed to making technology work well for the people who rely on it. What you'll do: Manage the day-to-day Microsoft 365 environment, including user accounts, permissions and devices. Provide first-line technical support to staff and work external provider to resolve more complex issues. Oversee DPMS, our case management system, including user access, data structures and day-to-day troubleshooting. Maintain and update both organisations' websites, including content and routine technical changes. Support the secure handling of sensitive survivor information and the ongoing improvement of digital security. Develop clear guidance and resources to help colleagues use systems confidently, taking account of different needs and levels of technical confidence. Provide practical support, one-to-one guidance and short training sessions on Microsoft tools and other systems. Work with the external technical support provider and other external suppliers to resolve technical issues, maintain systems and plan improvements. Help develop and improve the digital infrastructure of both RCSL and LSC. Who you are: Passionate about making a positive difference for survivors of sexual violence and committed to trauma-informed practice. Experienced in managing and developing Microsoft 365 and providing day-to-day IT support to colleagues. Confident working with digital systems, including case management systems, databases and websites. Organised, approachable and able to explain technical issues in plain English to colleagues with different levels of technical confidence. Comfortable working independently, keeping clear records and working with external IT support providers when specialist help is needed. Understand the importance of data protection and keeping sensitive survivor information safe and secure. Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'Technology and Digital Manager'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us for future opportunities and updates.
Oct 24, 2026
Full time
Overview: RCSL is looking for a Technology & Digital Manager to support the effective, secure and accessible use of technology across Rape Crisis South London (RCSL) and London Survivor Collective (LSC), which is hosted by RCSL. This is an opportunity to play an important role in maintaining and improving the digital systems that support our work, including Microsoft 365, both websites and case management system, DPMS. The role will be equally split between RCSL and LSC. You will manage our day-to-day technology needs, working closely with colleagues and our external technical support provider, to resolve issues, maintain systems and identify improvements. You will also help colleagues use technology confidently by providing practical support, guidance and training. A key part of the role is ensuring that our systems are secure, reliable and accessible, with particular care taken when handling sensitive information about survivors of sexual violence. We are looking for someone with practical IT and digital experience who can troubleshoot problems, explain technology clearly and work collaboratively with colleagues and external partners. You will understand the importance of data protection and trauma-informed practice and be committed to making technology work well for the people who rely on it. What you'll do: Manage the day-to-day Microsoft 365 environment, including user accounts, permissions and devices. Provide first-line technical support to staff and work external provider to resolve more complex issues. Oversee DPMS, our case management system, including user access, data structures and day-to-day troubleshooting. Maintain and update both organisations' websites, including content and routine technical changes. Support the secure handling of sensitive survivor information and the ongoing improvement of digital security. Develop clear guidance and resources to help colleagues use systems confidently, taking account of different needs and levels of technical confidence. Provide practical support, one-to-one guidance and short training sessions on Microsoft tools and other systems. Work with the external technical support provider and other external suppliers to resolve technical issues, maintain systems and plan improvements. Help develop and improve the digital infrastructure of both RCSL and LSC. Who you are: Passionate about making a positive difference for survivors of sexual violence and committed to trauma-informed practice. Experienced in managing and developing Microsoft 365 and providing day-to-day IT support to colleagues. Confident working with digital systems, including case management systems, databases and websites. Organised, approachable and able to explain technical issues in plain English to colleagues with different levels of technical confidence. Comfortable working independently, keeping clear records and working with external IT support providers when specialist help is needed. Understand the importance of data protection and keeping sensitive survivor information safe and secure. Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'Technology and Digital Manager'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us for future opportunities and updates.
Allen Lane Interim & Permanent Recruitment
City Of Westminster, London
Interim Finance Director 6 Month Fixed-Term Contract Location: Central London (Hybrid Working Available) An exciting opportunity to lead finance within a globally respected charitable foundation We are seeking an experienced and hands-on Interim Finance Director to join a high-profile international foundation for an initial six-month period. Working closely with the Executive Director and Board Committees, you will take responsibility for the organisation's entire finance function, ensuring robust financial management, compliance, reporting and governance across a complex portfolio of grant-making, investments and property interests. This role offers a unique opportunity to combine charity finance, investment oversight and strategic financial leadership within an organisation making a significant global impact. Past Chat s=" 1qwr Chat Key Responsibilities Lead all aspects of financial management and reporting Produce quarterly management accounts and financial analysis for senior leadership and Trustees Oversee cashflow management and financial planning Prepare statutory accounts and regulatory returns Manage UK payroll and coordinate overseas payroll arrangements Complete VAT, Corporation Tax and other taxation returns Monitor and reconcile investment portfolios, including foreign currency transactions Oversee accounting and reporting for restricted funds and grants Review project financial returns and ensure compliance with funding requirements Manage relationships with auditors, banks, investment managers and advisers Support the Audit and Investment Committees, including preparation of papers and minutes Assist with risk management and governance activities Past Chat s=" 1qwr Chat About You You are likely to be: A fully qualified accountant (ACA, ACCA, CIMA or equivalent) Experienced at Finance Director, Head of Finance or equivalent level Familiar with Charity SORP and statutory reporting requirements Comfortable supporting Boards, Trustees and Committees Experienced in investment, treasury or endowment oversight Happy operating in a standalone and hands-on capacity Why This Role? Opportunity to support a globally recognised foundation Broad remit spanning finance, investments, governance and grant-making Significant exposure to Trustees and senior stakeholders Small, agile organisation managing substantial assets and grant programmes Chance to make an immediate impact during a key period of transition Apply below for more informatoin, looking to recruit ASAP
Oct 24, 2026
Full time
Interim Finance Director 6 Month Fixed-Term Contract Location: Central London (Hybrid Working Available) An exciting opportunity to lead finance within a globally respected charitable foundation We are seeking an experienced and hands-on Interim Finance Director to join a high-profile international foundation for an initial six-month period. Working closely with the Executive Director and Board Committees, you will take responsibility for the organisation's entire finance function, ensuring robust financial management, compliance, reporting and governance across a complex portfolio of grant-making, investments and property interests. This role offers a unique opportunity to combine charity finance, investment oversight and strategic financial leadership within an organisation making a significant global impact. Past Chat s=" 1qwr Chat Key Responsibilities Lead all aspects of financial management and reporting Produce quarterly management accounts and financial analysis for senior leadership and Trustees Oversee cashflow management and financial planning Prepare statutory accounts and regulatory returns Manage UK payroll and coordinate overseas payroll arrangements Complete VAT, Corporation Tax and other taxation returns Monitor and reconcile investment portfolios, including foreign currency transactions Oversee accounting and reporting for restricted funds and grants Review project financial returns and ensure compliance with funding requirements Manage relationships with auditors, banks, investment managers and advisers Support the Audit and Investment Committees, including preparation of papers and minutes Assist with risk management and governance activities Past Chat s=" 1qwr Chat About You You are likely to be: A fully qualified accountant (ACA, ACCA, CIMA or equivalent) Experienced at Finance Director, Head of Finance or equivalent level Familiar with Charity SORP and statutory reporting requirements Comfortable supporting Boards, Trustees and Committees Experienced in investment, treasury or endowment oversight Happy operating in a standalone and hands-on capacity Why This Role? Opportunity to support a globally recognised foundation Broad remit spanning finance, investments, governance and grant-making Significant exposure to Trustees and senior stakeholders Small, agile organisation managing substantial assets and grant programmes Chance to make an immediate impact during a key period of transition Apply below for more informatoin, looking to recruit ASAP
We are seeking an experienced IT Manager to lead a small technical team and oversee IT infrastructure, systems and support services across a multi-site organisation. This is a permanent role paying up to £63,500 plus company car, with hybrid working after successful completion of probation. This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency. Key Responsibilities Lead, mentor and develop the internal IT team, promoting accountability and continuous improvement. Oversee IT support, service desk operations and service level agreements. Manage IT infrastructure, including servers, networks, applications, devices and communications. Plan and deliver IT projects, managing resources, budgets, suppliers and timescales. Support IT strategy, technology improvements and business transformation initiatives. Maintain cyber security, data protection, system updates and IT governance. Develop and test business continuity and disaster recovery arrangements. Provide hands-on technical support and troubleshooting when required About You Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, Azure/Entra ID, Active Directory, SharePoint Online and SQL Server. Good understanding of networking, storage, virtualisation and remote desktop technologies. Knowledge of cyber security, GDPR and IT governance. Proven IT project management and service delivery experience. Strong leadership, communication, organisational and problem-solving skills. A proactive, hands-on approach with a focus on ownership and continuous improvement. On Offer Salary up to £63,500 Company car Hybrid working - 3 days a week in Melksham Competitive benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Oct 23, 2026
Full time
We are seeking an experienced IT Manager to lead a small technical team and oversee IT infrastructure, systems and support services across a multi-site organisation. This is a permanent role paying up to £63,500 plus company car, with hybrid working after successful completion of probation. This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency. Key Responsibilities Lead, mentor and develop the internal IT team, promoting accountability and continuous improvement. Oversee IT support, service desk operations and service level agreements. Manage IT infrastructure, including servers, networks, applications, devices and communications. Plan and deliver IT projects, managing resources, budgets, suppliers and timescales. Support IT strategy, technology improvements and business transformation initiatives. Maintain cyber security, data protection, system updates and IT governance. Develop and test business continuity and disaster recovery arrangements. Provide hands-on technical support and troubleshooting when required About You Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, Azure/Entra ID, Active Directory, SharePoint Online and SQL Server. Good understanding of networking, storage, virtualisation and remote desktop technologies. Knowledge of cyber security, GDPR and IT governance. Proven IT project management and service delivery experience. Strong leadership, communication, organisational and problem-solving skills. A proactive, hands-on approach with a focus on ownership and continuous improvement. On Offer Salary up to £63,500 Company car Hybrid working - 3 days a week in Melksham Competitive benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
