Head of Operations

.Head of Operations page is loaded Head of Operationslocations: Remote - Staffordshire, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Location: Remote - Staffordshire, United Kingdom Job ID: R Date Posted: 2026-02-19 Company Name: HITACHI ENERGY UK LIMITED Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: Yes Job Description: The Opportunity As the Head of Operations, you will be a senior leader within the UK Service Business Management Team, responsible for shaping and delivering the operational strategy across a diverse and complex portfolio. You will lead multidisciplinary teams including Project Managers, Project Planners, Quantity Surveyors, Contract Management specialists, and our expanding Switchgear Delivery team-ensuring project excellence nationwide.In this pivotal role, you will balance strategic direction with operational oversight, ensuring that all projects are delivered safely, efficiently, and commercially. You will cultivate a culture of high performance, accountability, collaboration, and continuous improvement to strengthen the organisation's service delivery capability. Please note we are unable to provide visa support on this position. How you'll make an impact Provide senior leadership and oversight for a broad portfolio of Transmission & Distribution upgrade projects across the UK, owning the full delivery lifecycle from planning and procurement to commissioning and close-out. Drive a proactive, industry leading safety culture , working to continuously elevate behavioural safety, compliance, and operational maturity. Deliver operational excellence , ensuring all projects achieve or exceed schedule, cost, quality, and customer satisfaction objectives. Shape and implement operational strategy , contributing to long term planning, policy development, process improvement, and service integration across the business. Lead financial and resource planning , developing action plans to optimise performance, manage cost, and ensure efficient use of staffing and capability. Ensure operational governance, assurance, and compliance , overseeing quality, responsiveness, and performance standards while initiating corrective action when required. Prepare and present operational and financial reporting , including monthly, quarterly, and annual KPIs for senior leadership. Act as a visible safety leader , reinforcing safe systems of work, engaging teams on site visits, and promoting accountability across all operational functions. Lead structured monthly project reviews , ensuring transparency, ownership, and clear mitigation planning around risks, issues, and opportunities. Own workforce planning and capability management , forecasting resource needs and playing a key role in recruitment, succession planning, and professional development. Strengthen cross business collaboration , aligning activities with other business units, ensuring effective knowledge sharing, and embedding lessons learned into future programmes. Your Background Extensive experience in senior Operations and/or Project Management leadership roles within a complex, technical, or engineering focused environment. Strong understanding of Field Service operations, with the ability to manage and differentiate between project based and field based delivery streams. Proven people leader with a strong track record of motivating, mentoring, and developing technical and operational teams. Highly developed organisational, strategic planning, and decision making skills, with experience driving operational transformation or large scale change. Strong knowledge of legislation and requirements related to utility assets, site health & safety, CDM, and environmental compliance. Experience within the electrical distribution, T&D, or similar industry with significant exposure to HV/EHV equipment, site operations, and safety critical environments. Thorough knowledge of CDM regulations and associated duties. NEBOSH or equivalent HSE qualification (desirable). SAP experience (Project Cockpit, project cost analysis, ROC) preferred. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.