Information, Advice and Guidance (IAG) Advisor

Information, Advice and Guidance (IAG) Advisor
£25.16 per hour
Casual (as and when required up to 20 hours)
Wandsworth, London

Join Our Lifelong Learning Team and Make a Difference

Are you passionate about helping people take the next step in their education or career?Do you thrive in a collaborative environment, working with local services and external providers to ensure individuals receive the support and guidance they need?If so, we invite you to apply for the role of Information, Advice and Guidance (IAG) Advisor within our Adult Education Service.

About the Role

• Develop and maintain an effective referral system for information and advice, collaborating across the Lifelong Learning Service, council, and external providers.
• Maintain a comprehensive, up-to-date resource base covering careers, learning opportunities, and support programmes.
• Liaise with local partners in the Information, Advice and Guidance Partnership to ensure a cohesive network of advice services, referring individuals to appropriate support when needed.
• Signpost adult learners to the most appropriate programmes within Adult Learning.
• Work with young people aged 16-25, helping them progress into education, employment or training through tailored guidance.
• Represent Lifelong Learning at careers fairs and employer events, promoting our services and opportunities.

Essential Qualifications, Skills and Experience

• Excellent interpersonal and communication skills
• Strong organisational abilities and attention to detail
• Experience in providing information, advice, and guidance, ideally within an educational or careers context
• Commitment to supporting individuals from diverse backgrounds and with varying needs
• A proactive approach to teamwork and partnership working
• Experience of providing advice and guidance to adults/young people (minimum 2 years).
• A relevant Advisor qualification e.g. Advice and Guidance L3 or above

The role is casual up to 20 hours per week (as and when required), which would include a day in the office (Wandsworth) and also attending local events when required across Wandsworth.If you meet the criteria outlined above and would like to register your interest please submit your current CV via the application link.

For an informal conversation about the role, please contact

Closing Date:7 March 2026
Shortlisting Date:12 March 2026
Interview Date:w/c 16 March 2026

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees.