Assistant Manager

  • EE Retail
  • Feb 21, 2026
Full time Retail

Job Description

Long Description

Youve got opportunities in store.

From wowing customers to nurturing colleagues, this is a role where you can make a difference all while perfecting the skills youll need to one day have a store of your own. As one of our Assistant Store Managers, youll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, youll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.

What youll do:

Lead, engage and develop your team of tech-whizzes and people pros

Empower that team to reach their ambitious targets

Create an environment where every customer feels at ease

Support the Store Manager with the day-to-day running of the store

Youll definitely:

Have some experience of coaching and building capability in a team

Have an ability to lead teams to strong commercial and customer results

Have some experience of managing your store in your Store Managers absence

Have experience of driving customer service in a sales and service environment

Be self-motivated and proactive

You might even:

Possess an ability to set and carry out long-term plans

Have established coaching and development skills

Whats in it for you?

Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme

Competitive salary

The opportunity to significantly increase your earnings, depending on your store and team performance

Competitive healthcare and BT share plans

50% discount on an EE mobile package (30% for Friends and Family)

25 days holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off

The chance to win once-in-a-lifetime all-expense-paid trips and prizes

BT TV, including BT Sport and NOW Entertainment Membership

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weve focused on creating an energising culture that makes EE an even better place to build a career. Were at the top of our game, and this is your chance to join us.

At EE, were creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

  • This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

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