Account Manager

Job Title: Account Manager (FTC - 12 Months)
Location: Manchester & Surrounding Areas (Part-hybrid: 2-3 days in the office, 2 days from home)
Reporting To: Commercial Director
Contract: 12 months fixed term (FTC)
Salary: £38,000-£40,000 per annum
Hours: Monday-Friday

About Our Client
Our client is a leading food manufacturing business, renowned for delivering high-quality products across the food industry. They are looking for an Account Manager to cover a 12-month maternity leave, based in Manchester.
The role is commutable for candidates living in locations surrounding Manchester, including areas such as Stockport, Salford, Bolton, Bury, Rochdale, Oldham, Altrincham, Warrington, Macclesfield and nearby towns.
This is a part-hybrid role, offering 2-3 days in the office and 2 days working from home, combined with regular visits to key clients to maintain relationships, drive sales, and grow accounts.

Key Responsibilities
Act as the primary contact for key clients, building and maintaining long-term relationships.
Regularly visit customers to service accounts, strengthen relationships, and identify growth opportunities.
Ensure a best-in-class customer experience and maintain client satisfaction.
Collaborate with internal teams to deliver smooth client service and communication.
Maintain accurate customer records, contract and contact details.
Manage and grow sales within allocated accounts, maximising upselling, and cross-selling opportunities.
Develop and implement client-specific account plans to drive business growth.
Negotiate contracts and pricing while maintaining profitability.
Identify and pursue new business opportunities within the allocated segment.
Respond to client enquiries and progress relevant leads.
Project manage client launches and operational changes to ensure smooth execution.
Work with finance teams to ensure timely payments and track account performance.
Keep up to date with industry trends, competitors, and market drivers to support strategic discussions.
Maintain thorough knowledge of products and services to confidently upsell and cross-sell.

About You
Our client is looking for an Account Manager with a vibrant, outgoing personality who brings energy and enthusiasm, with some relevant experience and a genuine passion for food in Manchester.
Proven experience in account management, sales or business development, ideally within food manufacturing, food service, wholesale, or hospitality.
Open to candidates looking to transition from hospitality - for example Head Chefs, Sous Chefs or General Managers - into a commercial account management role.
Strong commercial awareness, negotiation skills and ability to forecast sales and profitability.
Excellent relationship-building and communication skills, with a customer-first mindset.
Highly organised, with strong time management and the ability to manage multiple accounts.
Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems.
Proactive, resilient and positive, with a professional yet approachable attitude.

Benefits & Opportunities
Part-hybrid working: 2-3 days in the office and 2 days from home, with regular client visits.
Monday-Friday working pattern.
Excellent opportunity to transition from hands-on hospitality roles into account management within a respected and fast-moving food business.
Ideal for candidates from wholesaler, food service or hospitality backgrounds who are looking to move into a commercial, client-facing role with strong growth potential.

If you are interested in this position, please apply with your CV