Management Support Officer

Management Support Officer
Temp to perm
Based in Bedfordshire
16.00 per hour

Post will provide essential administrative support to the Building & Technical Services Division. The postholder will work at an operational level, ensuring that operational objectives are developed and met.

The postholder will be an integral part of the Business Support Team and will be focusing on the efficient provision of human resources and payroll focussed administration support.

Postholder will work to agreed performance targets and service standards and will be responsible for identifying trends in their own performance and will be involved in recommending actions to increase the efficiency and productivity of the team.

The postholder will work with set procedures but may need to work outside of these, where appropriate, in agreement of senior colleagues and managers.

The postholder will be responsible for collation of reliable, accurate, and timely management information for senior colleagues and managers and will work collaboratively with all facets of the division and the wider HLS to ensure services are delivered in the most efficient, cost effective and customer focused manner.

The postholder will need to organise their own workload in line with the requirements set by legislation and senior management including the need for flexible and responsive working. A variety of deadlines and competing demands will need to be met as required by the division and there will be, on occasion the need to attend meetings outside normal hours.

To provide support to Building and Technical Services, with a specific focus on supporting the achievement of the Divisions aims and objectives, statutory obligations, performance targets, customer satisfaction and value for money.

Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state.

Follow defined administrative procedures in relation to providing essential administrative support to different business areas within the team to enable the business to meet its contractual obligations. This could mean carrying out a variety of tasks such as: managing the booking of electrical test and inspects and rewires, general administration support for the Voids and Projects team, the maintenance of training records, professional body & statutory corporate registrations. Ensure that staff are covered by effective registration for Gas safe, IEE, CSCS etc.