Senior Knowledge Systems Manager - Law - London

A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm.

The role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You'll help foster a culture of consistent knowledge sharing, supported by strong governance, user centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address.

• Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned.
• Owning the firm's search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management.
• Line managing a small Knowledge Systems team and supporting professional development.
• Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups.
• Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience.
• Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement.
• Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements.
• Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes.
• Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation.

This role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You'll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.