Service Advisor

Why Join Van Mossel Ocean?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel Ocean, we believe its our people who set us apart and drive our company forward as we continue to grow.

We are seeking an experience Service Advisor to join our dynamic team at Poole Audi.

Starting salary £29,000, increasing once accredited to £31,000. Achievable and uncapped bonus plan starting OTE £40k plus.

As a key customer facing role you will be responsible for:

• communicating and updating the progress of customers vehicles, whilst they serviced or repaired in our state-of-the-art workshop
• Confidentially explaining diagnosis of faults and upselling important and urgent repairs
• ensuring our customers' experiences are as premium as the cars we offer
• handling customer concerns and complaints in order to reach positive outcomes

If you are a confident and driven individual, with a great work ethic and a high level of resilience to workload and pressure, then this lucrative role could be for you.

The ideal candidate will have direct experience in a main dealer aftersales operation, dealing with customers.

Hours of work - 8.00 am to 6.00 pm - Monday to Friday - Saturdays, work 2 in a row and have 4 off

You must hold a full UK driving licence.

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