Chapel Attendant & Cremation Technician

Chapel Attendant & Cremation Technician Woking Crematorium £29,000 £31,100 DOE

Be part of history. Make a difference every day.

The London Cremation Company is proud to uphold over a century of compassionate care, beginning with the establishment of the UK s very first crematorium right here at Woking. Today, our team continues that legacy with professionalism, empathy and pride and you could be part of it.

We re seeking a committed, caring, and proactive Chapel Attendant & Cremation Technician to join our dedicated team. This is a meaningful role at a historic site, supporting families during some of life s most emotional moments while ensuring exceptional service and operational excellence.

Hours: Flexibility required between 6am 8pm, including some weekends

Key Responsibilities of the Chapel Attendant & Cremation Technician:

Cremation Duties

• Operate and oversee cremation processes with professionalism and sensitivity.
• Maintain a safe, clean, and compliant crematory environment.
• Ensure GDPR and Data Protection standards are upheld at all times.

Chapel & Witness Duties

• Prepare the chapel for each service ensuring everything from microphones to music is ready.
• Maintain immaculate presentation including hymn books, cushions, religious symbols, and name cards.
• Liaise with mourners, clergy, funeral directors, and internal teams.
• Escort and support mourners with empathy and clarity.
• Maintain the Chapel of Memory, Columbaria and Shrine of Remembrance.
• Carry out litter patrols and upkeep of memorial areas.
• Assist with both witness and non-witness dispersal of cremated remains.

What You ll Bring:

• Experience in bereavement, care, or customer-facing environments.
• A calm, respectful and compassionate attitude during sensitive situations.
• Commitment to excellent customer service.
• Confident use of standard computer systems.
• Ability to follow detailed procedures with accuracy.
• Clear, articulate communication skills.
• Physically fit and able to work in demanding environments.
• Proactive approach to reporting issues and maintaining high standards.
• Professional appearance and conduct at all times.

What We Offer:

• 26 days holiday plus public holidays
• Occupational Sick Pay
• Income Protection Insurance
• Life Assurance
• Salary Sacrifice Pension
• Uniform & PPE provided
• Retail discounts and free financial wellbeing support
• Employee Assistance Programme
• Digital health & wellbeing tools
• Ongoing learning and development opportunities
• Free and discounted cremation benefits for family

About Us:

Founded by the Cremation Society of Great Britain in the late 1800s, our organisation was created to design and build the iconic Golders Green Crematorium with a mission to provide compassionate, dignified cremation services to the public.

Our portfolio has since grown to include crematoria across London, Surrey, Kent and Oxfordshire, with an exciting new site opening in Lee-on-the-Solent in 2026. Across every location, our commitment remains the same: exceptional support when families need it most.

Ready to join us?

If you re looking for a meaningful role where every day makes a difference, we d love to hear from you.

Apply now by submitting your CV for immediate consideration.