Family Support Worker

Role Overview:

At Harbour we believe families have the right to live without the impacts of domestic abuse and we are looking for Family Support Workers to work therapeutically with families affected by domestic abuse within our Northumberland team.

Successful candidates will work directly with families in our refuge delivering one to one support and group work interventions.

This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references.

Harbour's Benefits:

Salary up to £19,500 depending on qualifications

• Employer contribution Pension Scheme
• Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday
• Extensive and continuous training
• Opportunities for personal and career development
• We offer further employee benefits which are provided once you join our team

Key Responsibilities:

As a Family Support Worker, you will facilitate a whole family approach to support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services.

Assess, manage, and review risks to children/young people (CYP), parents, colleagues and self.

Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP, and as appropriate, parent/carer, enabling them to increase feeling of safety and recover from their experiences of domestic abuse.

Implement and review support and risk management plans to ensure desired outcomes are achieved.

Develop and deliver planned interventions to meet needs and improve outcomes for families, including tailored one to one support and group work.

Deliver programmes promoting safe relationships to prevent future experiences of abuse.

Plan and implement activities to ensure the service is informed by the voices of families so we understand their needs and how we can improve our services.

About You:

• You will be enthusiastic with the ability to engage effectively with CYP.
• Have a creative approach to problem solving and the ability to work with initiative.
• Hold a relevant qualification in early years/young people.
• You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid.

Why Work at Harbour?

• Harbour has delivered needs-led services for over 50 years.
• Harbour holds Gold Investor in People status.
• Become part of an organisation that values diversity and inclusivity.
• Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services.

How to Apply:

For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from

As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK.

If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.