Domestic Abuse Support Worker

Location: Durham/Darlington & Tees Valley

Salary: £26,871 depending on experience

Hours: Up to 37.5 hours/week

Type: Permanent

Closing Date: Tuesday, 10 March 2026

Role Overview:

At Harbour we believe everyone has the right to live without abuse and we are looking for experienced Support Workers who are compassionate & resilient with excellent people skills, to join our teams in Durham/Darlington and the Tees Valley (Hartlepool, Stockton, and Redcar).

Successful candidates will provide a high quality, client-led, trauma informed support service to women and their children within the refuge, and out in the community to adults experiencing domestic abuse, enabling them to make positive choices for their future.

This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references.

Harbour's Benefits:

Salary up to £26,871 depending on experience and specialist roles

• Employer contribution Pension Scheme
• Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday
• Extensive and continuous training
• Opportunities for personal and career development
• We offer further employee benefits which are provided once you join our team

Key Responsibilities:

As a Support Worker, you will facilitate a whole family approach to trauma informed support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services.

Assess, manage, and review risks to service users, colleagues, and self.

Assess the needs of service users and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the client, empowering them to make long term sustained change.

Implement and review support and risk management plans to ensure desired outcomes are achieved.

Develop and deliver planned interventions to meet needs and improve outcomes for individuals and families.

Support the empowerment of victims and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.

Plan and implement activities to promote self-awareness, confidence, and participation for service users.

Work towards a planned conclusion of support, leading to signposting into relevant universal or specialist community support.

About You:

• You'll be flexible, calm and engaging. We are looking for enthusiastic, empathetic individuals with an aptitude for communication and an ability to work with initiative.
• You'll have experience of working with clients affected by domestic abuse, substance misuse or mental ill health.
• You'll have an understanding of safeguarding.
• You'll be provided with extensive and ongoing training within the role.
• You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid.

Why Work at Harbour?

• Harbour has delivered needs-led services for over 50 years.
• Harbour holds Gold Investor in People status.
• Become part of an organisation that values diversity and inclusivity.
• Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services.

How to Apply:

For a detailed Recruitment Pack including application form, please email or apply directly on Sector1.net

As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK.

If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.