Chief Clinical Product Officer

Dyad is seeking a Chief Clinical Product Officer (CCPO) to lead product strategy and delivery for our clinically grounded healthcare AI products.

This is a senior executive leadership role that combines deep clinical credibility with strong product leadership and a startup-oriented bias toward building, learning, and shipping. The CCPO owns product direction end-to-end: from vision and discovery through to delivery, in close partnership with engineering leadership.

The role exists to ensure Dyad builds ambitious, meaningful products that are deeply rooted in real-world clinical and administrative workflows - making bold bets while remaining safe, credible, and deployable. This is not a role for moderating ambition; it is a role for channeling ambition through clinical and operational reality.

This role is offered on a hybrid basis, with a minimum of two days per week from our London office.

Core responsibilities

• Own Dyad's product strategy and long term product vision in partnership with the founders.
• Translate product vision into a clear, prioritised roadmap that reflects real user needs, business objectives, and technical and regulatory constraints.
• Ensure product decisions are grounded in intentional discovery rather than ad hoc or reactive development.
• Balance speed and ambition with clarity, coherence, and decisiveness.

Clinical grounding & user insight

• Act as a credible peer to Dyad's clinical and administrative users, representing their reality within product decision making.
• Distinguish between what users say they want and what is required to genuinely change behaviour and outcomes.
• Establish durable pathways to users that support continuous discovery, validation of major ideas, and early detection of misalignment.
• Use clinical reality as a source of innovation rather than a constraint on ambition.

Product discovery & execution

• Lead problem framing, discovery direction, and prioritisation across the product organisation.
• Ensure discovery leads to clear decisions and committed action, not analysis paralysis.
• Own UX and UI direction as integral components of product design.
• Maintain coherence and clarity across multiple product initiatives as the portfolio grows.

Partnership with engineering

• Act as Head of Product, with accountability for product direction, coherence, and prioritisation. Take direct responsibility for existing Product and Design team members and grow the capability and headcount of that team.
• Work in close partnership with the VP of Engineering, who reports into the CCPO.
• Jointly manage backlog ownership, delivery sequencing, and trade offs between feasibility, desirability, and ambition.
• Foster healthy, constructive tension between product and engineering, resolving disagreements collaboratively rather than hierarchically.

Clinical, regulatory & risk interface

• Work closely with Quality, Regulatory, and Clinical Safety functions to incorporate safety and compliance as early design constraints.
• Ensure product intent, claims, and scope remain clinically coherent and regulatorily credible.
• Avoid late stage rework by surfacing clinical or regulatory risk early.
• Treat regulation with respect but pragmatism, using constraints to drive better product design rather than limiting ambition.

Requirements Clinical background

• Medical qualification strongly preferred.
• Lived experience of NHS systems (or closely comparable healthcare environments) is essential.
• Recent clinical practice is a plus but not required.
• Clinical credibility sufficient to engage confidently with frontline clinicians and healthcare leaders.

Product leadership experience

• Proven experience leading product strategy and delivery in startup or scale up environments.
• Track record of shipping real software products used in production.
• Experience owning product vision, discovery, and prioritisation end to end.
• Comfortable making high impact decisions under uncertainty and evolving constraints.
• Strong strategic judgement paired with a bias toward action and delivery.
• Ability to challenge assumptions constructively and engage in active debate with founders and peers.
• Comfortable operating under pressure to move quickly without compromising clinical or product integrity.
• Able to align multidisciplinary teams around clear product intent and priorities.

Personal attributes

• Ambitious and bold, without being detached from reality.
• Clinically grounded but not conservative by default.
• Curious, decisive, and comfortable holding tension between competing priorities.
• Motivated by building products that meaningfully improve healthcare delivery rather than incremental optimisation.

Our hiring process

• Introductory screening interview (30 minutes)
• Interviews with founders and senior leadership
• Final interview and offer
• Company pension
• 25 days of paid annual leave (pro rate)
• Flexible hybrid working environment
• Employee Assistance Programme
• Modern, dog friendly office near Chancery Lane with free drinks

Dyad's mission is to improve the delivery and efficiency of healthcare.

We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets.

Dyad is an energetic, health tech startup, currently around forty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.

Our products

Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page.

Primary care operations

Dyad develops a suite of products for healthcare operations, including:

• BetterLetter, our AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.