Company Profile
Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients trust us to manage business-critical environments where accuracy, reliability, and professionalism matter. Currently, we're seeking an experienced Electronic Security Technical Engineer, to join our dynamic, supportive team, serving a variety of sites throughout the United Kingdom.
About the Role
As an Electronic Security Technical Engineer, you will have the primary responsibility of surveying client sites, establishing direct liaisons with clients, creating detailed reports, and ensuring the successful installation, maintenance, and support of CCTV & Access Control Systems. This diverse role involves frequent travel and offers the opportunity to work on various sites in and around London, including corporate buildings and large construction sites. You will also be responsible for the configuration and onsite installation of cameras and Video management system deployments and programming.
Responsibilities
Given the practical on-site engineering nature of the role, our Engineers will be expected to attend site as required for Installation, Commissioning, Maintenance, Client Support and training.
Provide technical support for CCTV VMS Systems, including diagnosis and resolution of hardware/software faults.
Provide technical support for Access Control Systems, including Genetec, Gallagher, Lenel, CCure.
Be responsible for preventative maintenance and fault calls for all CCTV systems.
Be responsible for preventative maintenance and Firmware upgrades for all CCTV cameras.
Actively conduct site surveys and create comprehensive reports.
Interpreting and understanding proposal documents, schematics, and drawings.
Interfacing with other systems and sub-contractors, including Access Control, Building Intelligence and Fire and Intruder alarm services and other life safety systems.
Installation and testing of structured cabling systems.
Work at heights when necessary for system installation and maintenance.
Provide regular reporting to the Head Office.
Provide technical and sales support in client meetings and new system design. This will often include the integration of Security Systems with IT networks.
Essential Requirements
Demonstrable knowledge of CCTV installation.
Demonstrable knowledge of commissioning CCTV systems.
Demonstrable knowledge of structured cabling systems.
Previously verifiable experience working in the electronic securities sector.
Understanding of the interfacing requirements between CCTV systems and a building's Access Control, Intelligence, building management and life safety systems.
Working knowledge of current and prevalent CCTV standards.
A professional, well-presented appearance.
Excellent written and verbal communication skills.
Superior customer service skills, with a commitment to maintaining the organization's reputation.
Experience with electrical installations and maintenance.
Valid UK Driver's Licence.
Desirable Skills
Familiarity with Genetec systems.
DBS check.
Job Details
Job Type: Full-time, Permanent
Schedule: Monday to Friday
Licence/Certification: CSCS Card / ECS Licence / IPAF / PASMA (nice to have), UK Drivers Licence (required)
Work Location: The Leadenhall Building, London & Client Sites as required
Company Benefits
28Days annual leave plus 1 day, 2 weeks either side of your Birthday
Great working environment within afriendly team
Private healthcare including 24-hour GP access
Mental health & wellbeing programmes
Audio, optical & dental cover
Up to 10 days of relevant training per year
A tailored professional and personal development plan
High performance computers for all employees
Friendly, supportive, and professional working environment Total IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Interview Process:
Stage 1: Telephone screening (1015 minutes)
Stage 2: Teams or in-person interview with Head of Operations
Stage 3: Face-to-face interview withHead of Operationsand our CEO
Stage 4: Offer discussion with HR Manager
Final Stage: Offer letter and agreed start date welcome to Total IT
Join the Total IT team and benefit from a supportive working environment that fosters skill development and provides excellent opportunities for growth.
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