People Partner, Technology

"The AI company that's revolutionizing Hollywood"

Flawless is transforming Hollywood with assistive AI. Our tools empower filmmakers to edit, localize, and refine performances while preserving artistic intent.

Designed to support, not replace, artists, our technology expands what is possible on screen and gives creators freedom to tell stories with greater impact and reach audiences in new ways. From enabling seamless multilingual releases to eliminating the need for costly reshoots, Flawless solves critical challenges that slow down productions and limit distribution.

We are also setting the standard for ethical AI in entertainment. Our Artistic Rights Treasury (A.R.T.) is a rights management solution that protects artists and rights holders, ensuring that innovation moves forward with transparency and respect for creative ownership.

At Flawless, we're pioneering the future of AI driven filmmaking - building tools that enable stories to transcend language and cultural barriers. The People & Talent team drives business results by amplifying the energy and performance of our people through building an exceptional work product. We're a close knit team and we place a lot of value on teamwork, but we equally have autonomy to lead on each of our areas of accountability. We take a product and design approach to our work, collaborating with people across Flawless to solve problems.

As our People Partner for Technology, you'll partner closely with leaders across Science, Product, and Engineering across both London and LA to strengthen manager capability, drive high performance, and bring clarity, alignment, and momentum to our growing technical teams.

Role reports to: Bekah Thompson - Head of People

What We're Looking For

We're seeking an analytical, operationally minded People Partner who thrives in complexity and creates simplicity through systems, clarity, and data. You'll coach and empower leaders, strengthen performance and drive the programmes and insights that fuel scalable growth across Science, Product, and Engineering.

Alongside partnering dedicated business areas, each person in our team takes ownership of products, programmes and initiatives company wide. This role has a 'backend' focus, meaning alongside People Partnering our tech teams, you'll own our global People Operations - including metrics, systems, processes and automations across Flawless.

Our team currently leans heavily 'frontend' in terms of our strengths - building and rolling out people products and solutions - so we're actively looking to bring in someone with a more operational skillset to complement the team and bring out the best in us! If your strengths are in designing, building and driving adoption - whilst we have no doubt that you're brilliant, this role may not be the right fit as we're aiming to diversify our team strengths.

Responsibilities Performance & Manager Enablement

• Partner with Science, Product, and Engineering leaders to drive a culture of accountability and high performance.
• Coach managers to identify, address, and develop underperformers quickly and effectively.
• Support leaders in identifying high performers, driving retention and engagement.
• Run robust and transparent calibration and performance processes that reinforce fairness and clarity.

Organisational Design & Alignment

• Support cross departmental alignment across Science, Product, and Engineering by identifying themes, surfacing insights, and creating initiatives that strengthen collaboration.
• Partner with leadership on org design, talent planning, and team structure decisions.
• Drive high impact programs that build stronger manager capability and support leadership development.

Driving Operational Excellence

• Build and maintain People & Talent analytics dashboards, enabling data led decision making across our leadership team.
• Translate insights into action by designing scalable systems and processes.
• Own our tech stack, driving efficiency and automation.
• Apply a product thinking mindset to People programs - iterating and improving through feedback and measurable outcomes.

Qualifications & Experience Must-haves

• Experience partnering Technology teams in a startup or scaleup environment
• Comfortable working as a full stack People generalist, flexing between operational, tactical and strategic
• Deeply analytical with in depth knowledge of People analytics, including progressive metrics such as ELTV, time to efficacy, and revenue per employee
• Strong ability to build relationships with diverse personalities
• A natural coach, who genuinely cares about the people you partner with
• Experience partnering CXOs or, in a larger company, up to VP level
• Strong project manager with a talent for creating order in chaos
• Approaches People problems with a product and design mindset
• Comprehensive UK employment law knowledge, including contractor law and disciplinary/grievance processes
• Deeply operational - loves systems, automation and streamlined processes
• A pragmatic and balanced approach - you know how to balance risk with doing what's right for the business
• A deep passion for creating an exceptional employee experience that enables teams to thrive
• Enthusiasm for AI tooling, with the capability to leverage AI to create and enhance team tools

Bonus

• Experience partnering Science teams
• Deep experience in environments that treat PX as a Product (problem statements, personas, Jobs to be Done, MVPs, etc.)
• Experience partnering US teams

Note: We're open to non traditional backgrounds (e.g. CS, Product, or Engineering professionals seeking a career change) with some relevant People experience and significant history collaborating with Eng/Product teams at tech startups. If this is you - let us know what's driven your interest in moving over to People in your application!

Interview Process

At Flawless, our team and interview process want to help you show your best self. We'll dive into past projects and simulate working together.

Our interview process is three rounds with some casual Zoom (or in person) coffee in between to get to know each other:

Recruiting Screen: 30-45 minute call with our recruiting team. We want to discuss your interests and motivations as well as the practical details and make sure that Flawless would be a good fit for you.

Hiring Manager Screen: 45-60 minutes covering your skills and experience.

Skills Interview(s): Targeted sessions deep diving on certain skill areas that will be crucial for the role. Depending on the role these could be done as live sessions or take home tasks depending on which is most appropriate.

Team Interviews: 1-2 hours onsite interview, where you will meet a variety of your potential future colleagues. This will include members of the People and Talent Team and leaders that you'd be partnering with.

Your recruiter and hiring manager will be your main point of contact and prepare you for interviews. You'll meet 4 to 6 people from across the business and we always leave to time to ensure you can ask questions.

Why work at Flawless?

You will be working in an environment based on trust, autonomy and collaboration, and this is a great opportunity for someone who wants to be part of a growing company in its most exciting stage of development. You can play a part in shaping the future of a company that's caring, creative and collaborative.

In addition to this, you'll also receive:

• Autonomy
• A hybrid working environment
• Competitive Salary
• All permanent employees receive generous stock options

I don't meet all the listed requirements-should I still apply?

Absolutely! Research shows that women and underrepresented groups often hesitate to apply unless they meet every qualification, but at Flawless, we actively work to break down those barriers. We believe diverse perspectives, experiences, and backgrounds make us stronger, and we are committed to supporting and elevating underrepresented talent. If you're excited about the role, share our values, and believe you can contribute meaningfully, we encourage you to apply-even if you don't meet every single requirement. Your unique skills and perspective matter, and we'd love to hear from you ️