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housing options officer
Housing Officer
Castle View Personnel Inverness, Highland
Title: Housing Officer Type: Temporary (12 months) Hours: Full Time Location: Inverness/Ross-shire/Hybrid Salary:£40,369 - £44,330 + car allowance Summary: Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands. Key responsibilities include coordinating tenancy allocations, supporting tenants needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values. Person Specification: We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential. Requirements: Minimum of an HNC in Housing-related studies OR relevant experience in housing management. Strong organisational abilities and an independent approach to managing caseloads. Proficiency with Microsoft Office and housing management systems. Ability to build relationships with a variety of stakeholders and collaborate effectively. A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations. Current and full driving licence and have access to own vehicle. Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer. If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply. On Offer Hybrid working Hub, Home & Roam Enhanced annual leave entitlement Development and training opportunities Flexible working hours Employee benefit discount scheme Company pension scheme Access to an employee assistance program available 24/7 Family friendly policies JBRP1_UKTJ
Feb 18, 2026
Full time
Title: Housing Officer Type: Temporary (12 months) Hours: Full Time Location: Inverness/Ross-shire/Hybrid Salary:£40,369 - £44,330 + car allowance Summary: Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands. Key responsibilities include coordinating tenancy allocations, supporting tenants needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values. Person Specification: We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential. Requirements: Minimum of an HNC in Housing-related studies OR relevant experience in housing management. Strong organisational abilities and an independent approach to managing caseloads. Proficiency with Microsoft Office and housing management systems. Ability to build relationships with a variety of stakeholders and collaborate effectively. A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations. Current and full driving licence and have access to own vehicle. Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer. If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply. On Offer Hybrid working Hub, Home & Roam Enhanced annual leave entitlement Development and training opportunities Flexible working hours Employee benefit discount scheme Company pension scheme Access to an employee assistance program available 24/7 Family friendly policies JBRP1_UKTJ
carrington west
Housing Reviews Officer
carrington west
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 18, 2026
Contractor
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Essential Employment
Accommodation Officer
Essential Employment
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Feb 18, 2026
Full time
Accommodation Officer needed in North London Paying £16.64 per hr ref 013432 Full time hours on a temporarybasis Key Responsibilities Manage a caseload of service users requiring accommodation, move on support, or tenancy sustainment Assess housing and support needs and develop personalised accommodation plans Allocate and manage temporary, supported, or general needs accommodation Conduct property inspections, void checks and ensure accommodation standards are maintained Support clients to sustain their placements, including addressing arrears, behaviour issues, and safeguarding concerns Liaise with landlords, property teams, support providers, and partner agencies Maintain accurate case notes, records, and reports in line with statutory and organisational procedures Support move on pathways into permanent, supported or alternative accommodation Manage risk through regular assessments and safeguarding awareness Handle queries relating to placements, housing options, and tenancy management If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Carrington Blake Recruitment
HAR-013432 - Accommodation Officer
Carrington Blake Recruitment
Umbrella rate - £21.35 Deadline - 9th March 2026 Role Purpose As an Accommodation Officer, you will manage a range of temporary accommodation properties, including PSLs (Private Sector Leases) for homeless households. Your responsibilities will include: Managing voids, lettings, tenancy management, repairs, and landlord liaison. Contract-managing temporary accommodation suppliers to ensure compliance. Inspecting properties once occupied to ensure they meet legal and local standards. Monitoring tenants in temporary accommodation to ensure authorised occupation and compliance with homelessness legislation. Advising households on housing options and supporting them to seek alternative housing. Providing guidance on safeguarding, well-being, employment, training, welfare rights, personal finance, hoarding, tenancy management, mediation, and life skills. Collaborating with all teams within Housing Needs to deliver coordinated services to homeless households. Job Context This role is vital in ensuring that homeless households live in safe, suitable accommodation and sustain their tenancies, reducing the risk of repeat homelessness. While there is no line management responsibility, you may assist or train new staff and represent the Council at external meetings. Generic Duties Demonstrate commitment to the Council's Equal Opportunities Policy and ensure its implementation in your work. Promote and comply with the Council's Health & Safety and Information Security policies. Participate in performance appraisals, development initiatives, and information management best practices. Maintain excellent customer service skills and communicate clearly with customers in English. Main Duties / Accountabilities Provide a holistic housing management service to tenants, including advice on managing and maintaining properties. Recommend tenancy terminations and implement legal proceedings, including Notices to Quit and court attendance. Investigate complaints, inter-household disputes, and service provision issues, coordinating remedial actions where necessary. Conduct regular inspections for Health & Safety compliance and manage repairs and maintenance. Advise tenants on housing options, temporary and permanent accommodation. Manage household departures, including secure storage or disposal of belongings. Respond to complaints, member enquiries, and correspondence, maintaining professional standards. Manage casework in line with tenancy and lease terms, providing clear guidance to tenants. Empower residents to make informed housing decisions. Complete accommodation sign-ups to minimise voids and rent loss. Negotiate with landlords, agents, and providers to secure suitable accommodation. Assist residents in applying for Discretionary Housing Payments. Maintain planned schedules of property visits and inspections. Act as lead case officer for tenancy support, welfare checks, and enforcement actions. Identify potential fraud or misuse of properties and implement appropriate enforcement. Profile tenants at risk of failing tenancies and develop support plans. Build partnerships with relevant agencies to support residents. Convene multi-agency meetings or case conferences. Address safeguarding concerns in line with Council policies. Deliver training to housing applicants to help them sustain tenancies. Support Help2Let landlords with tenancy management. Promote Help2Let services wherever possible. Contribute to team innovation, service development, and cohesion. Assist with tenant banding assessments in PSLs on Locata. Liaise with ASB, Enforcement, and Environmental Health teams. Ensure tenants have access to utilities when moving in. Assist Team Manager with compensation claims for disrepair/dilapidation. Assess properties for asbestos before contractor work. End main homeless duty for tenants evicted for breach or abandonment. Use of a car is required for duties and safety purposes. Selection Criteria - Knowledge, Skills & Experience Experience in front-facing roles interviewing and assessing clients' housing needs - Essential Experience managing complex casework - Essential Customer-focused service experience, resolving queries face-to-face or by phone - Essential Developing relationships with local stakeholders and partners - Essential Providing tenancy, housing, and leasehold advice - Essential Managing properties, dealing with anti-social behaviour and tenancy breaches - Essential Experience dealing with people in stressful situations - Essential Knowledge of welfare benefits - Essential Teamwork, initiative, flexibility, and positive approach - Essential Maintaining accurate records with attention to detail - Essential Effective numeracy skills, including assessing rent affordability - Essential Explaining complex housing and welfare issues to clients - Essential Qualifications Educated to degree level, equivalent qualification, or relevant work experience (Desirable) Other Requirements Travel for business purposes Full driving license and use of a car Work outside normal office hours occasionally Responsible for securing and managing organisational assets (laptop, mobile phone, etc.) If you think this job role is for you, please send your CV to
Feb 18, 2026
Full time
Umbrella rate - £21.35 Deadline - 9th March 2026 Role Purpose As an Accommodation Officer, you will manage a range of temporary accommodation properties, including PSLs (Private Sector Leases) for homeless households. Your responsibilities will include: Managing voids, lettings, tenancy management, repairs, and landlord liaison. Contract-managing temporary accommodation suppliers to ensure compliance. Inspecting properties once occupied to ensure they meet legal and local standards. Monitoring tenants in temporary accommodation to ensure authorised occupation and compliance with homelessness legislation. Advising households on housing options and supporting them to seek alternative housing. Providing guidance on safeguarding, well-being, employment, training, welfare rights, personal finance, hoarding, tenancy management, mediation, and life skills. Collaborating with all teams within Housing Needs to deliver coordinated services to homeless households. Job Context This role is vital in ensuring that homeless households live in safe, suitable accommodation and sustain their tenancies, reducing the risk of repeat homelessness. While there is no line management responsibility, you may assist or train new staff and represent the Council at external meetings. Generic Duties Demonstrate commitment to the Council's Equal Opportunities Policy and ensure its implementation in your work. Promote and comply with the Council's Health & Safety and Information Security policies. Participate in performance appraisals, development initiatives, and information management best practices. Maintain excellent customer service skills and communicate clearly with customers in English. Main Duties / Accountabilities Provide a holistic housing management service to tenants, including advice on managing and maintaining properties. Recommend tenancy terminations and implement legal proceedings, including Notices to Quit and court attendance. Investigate complaints, inter-household disputes, and service provision issues, coordinating remedial actions where necessary. Conduct regular inspections for Health & Safety compliance and manage repairs and maintenance. Advise tenants on housing options, temporary and permanent accommodation. Manage household departures, including secure storage or disposal of belongings. Respond to complaints, member enquiries, and correspondence, maintaining professional standards. Manage casework in line with tenancy and lease terms, providing clear guidance to tenants. Empower residents to make informed housing decisions. Complete accommodation sign-ups to minimise voids and rent loss. Negotiate with landlords, agents, and providers to secure suitable accommodation. Assist residents in applying for Discretionary Housing Payments. Maintain planned schedules of property visits and inspections. Act as lead case officer for tenancy support, welfare checks, and enforcement actions. Identify potential fraud or misuse of properties and implement appropriate enforcement. Profile tenants at risk of failing tenancies and develop support plans. Build partnerships with relevant agencies to support residents. Convene multi-agency meetings or case conferences. Address safeguarding concerns in line with Council policies. Deliver training to housing applicants to help them sustain tenancies. Support Help2Let landlords with tenancy management. Promote Help2Let services wherever possible. Contribute to team innovation, service development, and cohesion. Assist with tenant banding assessments in PSLs on Locata. Liaise with ASB, Enforcement, and Environmental Health teams. Ensure tenants have access to utilities when moving in. Assist Team Manager with compensation claims for disrepair/dilapidation. Assess properties for asbestos before contractor work. End main homeless duty for tenants evicted for breach or abandonment. Use of a car is required for duties and safety purposes. Selection Criteria - Knowledge, Skills & Experience Experience in front-facing roles interviewing and assessing clients' housing needs - Essential Experience managing complex casework - Essential Customer-focused service experience, resolving queries face-to-face or by phone - Essential Developing relationships with local stakeholders and partners - Essential Providing tenancy, housing, and leasehold advice - Essential Managing properties, dealing with anti-social behaviour and tenancy breaches - Essential Experience dealing with people in stressful situations - Essential Knowledge of welfare benefits - Essential Teamwork, initiative, flexibility, and positive approach - Essential Maintaining accurate records with attention to detail - Essential Effective numeracy skills, including assessing rent affordability - Essential Explaining complex housing and welfare issues to clients - Essential Qualifications Educated to degree level, equivalent qualification, or relevant work experience (Desirable) Other Requirements Travel for business purposes Full driving license and use of a car Work outside normal office hours occasionally Responsible for securing and managing organisational assets (laptop, mobile phone, etc.) If you think this job role is for you, please send your CV to
Regen Solutions
Rent Recovery Officer
Regen Solutions Woodford Green, Essex
Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.
Feb 17, 2026
Full time
Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.
Buckinghamshire Council
Part-Time Housing Options Advisor
Buckinghamshire Council High Wycombe, Buckinghamshire
A local government authority in High Wycombe is offering a part-time position for a Choice Based Lettings Officer. This role involves providing expert housing options advice to vulnerable households, assessing housing applications, and managing the housing register according to policy. Ideal candidates should possess excellent communication skills and a keen understanding of housing legislation. The position requires 17 hours of work weekly on a fixed-term contract basis. This role is crucial in making a positive impact on the community.
Feb 15, 2026
Full time
A local government authority in High Wycombe is offering a part-time position for a Choice Based Lettings Officer. This role involves providing expert housing options advice to vulnerable households, assessing housing applications, and managing the housing register according to policy. Ideal candidates should possess excellent communication skills and a keen understanding of housing legislation. The position requires 17 hours of work weekly on a fixed-term contract basis. This role is crucial in making a positive impact on the community.
Pertemps
Head of Delivery - Housing
Pertemps
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation. The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service. This includes strategic delivery, inspection readiness, business transformation, system change, and large scale programmes that improve outcomes for residents and ensure value for money. Significant progress has already been made across repairs, contact centre performance, complaints management, and statutory compliance, with core safety areas achieving compliance levels between 98% and 100%. Key Responsibilities Programme & Project Delivery Lead and oversee a coordinated portfolio of programmes and projects that underpin continuous improvement across the Housing Service. Act as the strategic lead for delivery excellence, ensuring projects align with organisational priorities, governance frameworks, and best practice delivery methodologies. Manage priority, cross cutting projects including HRA budget management,savings, service charge reviews, and multi year implementation programmes. Strategic Change & Improvement Support the development and implementation of housing strategies and policies, ensuring they are translated into effective operational delivery. Analyse service delivery options, demonstrating best value, systems thinking approaches, and continuous improvement opportunities. Lead responses to changes in legislation, government policy, the Social Housing Act, and external funding opportunities. Governance, Performance & Assurance Establish and oversee strong delivery governance arrangements, ensuring clear accountability, risk management, and performance reporting. Produce and manage performance indicators, budgets, and targets aligned to directorate objectives and business plans. Ensure accurate reporting for budget monitoring, regulatory compliance, health and safety, audits, and self assessments. Resident Focus & Engagement Ensure resident satisfaction and lived experience are central to service improvement and change activity. Implement systems and approaches that actively involve residents in monitoring, reviewing, and shaping services, strategies, and contracts. Leadership & Stakeholder Management Lead and develop multidisciplinary delivery teams, including project managers and officers working alongside service, systems, data, finance, and improvement colleagues. Operate as a senior stakeholder manager, influencing and securing buy in from senior officers, councillors, partners, and staff across the organisation. Act as a centre of excellence for project and programme management across the Housing Service, modelling and promoting best practice. Corporate & Environmental Responsibility Ensure all actions align with equalities legislation, statutory duties, and the Council's commitment to climate and ecological sustainability. Maintain up to date knowledge of relevant legislation and ensure this informs strategy and policy development. About You Skills & Experience Educated to degree level or equivalent professional experience. Proven experience delivering complex, high value programmes and projects within housing, local government, or the public sector. Strong knowledge of project and programme management methodologies and when to apply them proportionately. Expert understanding of challenges facing local government and social housing, including regulatory, financial, and policy pressures. Experience working with senior officers and councillors in a politically led environment. Demonstrable leadership experience managing multidisciplinary teams and delivering outcomes at pace. Strategic thinker with the ability to develop, implement, and evaluate policy and service change. Excellent written and verbal communication skills, with the ability to present complex information clearly. Project or Programme Management qualification (e.g. PRINCE2, MSP, APM) desirable. Confident user of Microsoft Office and performance reporting tools. Personal Qualities Strong commitment to improving public and housing services. Inclusive, collaborative, and supportive leadership style. Flexible, adaptable, and able to operate with discretion and professionalism at all levels. This is a pivotal leadership role offering the opportunity to shape the future of a Housing Service at a critical stage of transformation. If you are an experienced delivery leader with a passion for improving services and outcomes for residents, we welcome your application.
Feb 15, 2026
Full time
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation. The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service. This includes strategic delivery, inspection readiness, business transformation, system change, and large scale programmes that improve outcomes for residents and ensure value for money. Significant progress has already been made across repairs, contact centre performance, complaints management, and statutory compliance, with core safety areas achieving compliance levels between 98% and 100%. Key Responsibilities Programme & Project Delivery Lead and oversee a coordinated portfolio of programmes and projects that underpin continuous improvement across the Housing Service. Act as the strategic lead for delivery excellence, ensuring projects align with organisational priorities, governance frameworks, and best practice delivery methodologies. Manage priority, cross cutting projects including HRA budget management,savings, service charge reviews, and multi year implementation programmes. Strategic Change & Improvement Support the development and implementation of housing strategies and policies, ensuring they are translated into effective operational delivery. Analyse service delivery options, demonstrating best value, systems thinking approaches, and continuous improvement opportunities. Lead responses to changes in legislation, government policy, the Social Housing Act, and external funding opportunities. Governance, Performance & Assurance Establish and oversee strong delivery governance arrangements, ensuring clear accountability, risk management, and performance reporting. Produce and manage performance indicators, budgets, and targets aligned to directorate objectives and business plans. Ensure accurate reporting for budget monitoring, regulatory compliance, health and safety, audits, and self assessments. Resident Focus & Engagement Ensure resident satisfaction and lived experience are central to service improvement and change activity. Implement systems and approaches that actively involve residents in monitoring, reviewing, and shaping services, strategies, and contracts. Leadership & Stakeholder Management Lead and develop multidisciplinary delivery teams, including project managers and officers working alongside service, systems, data, finance, and improvement colleagues. Operate as a senior stakeholder manager, influencing and securing buy in from senior officers, councillors, partners, and staff across the organisation. Act as a centre of excellence for project and programme management across the Housing Service, modelling and promoting best practice. Corporate & Environmental Responsibility Ensure all actions align with equalities legislation, statutory duties, and the Council's commitment to climate and ecological sustainability. Maintain up to date knowledge of relevant legislation and ensure this informs strategy and policy development. About You Skills & Experience Educated to degree level or equivalent professional experience. Proven experience delivering complex, high value programmes and projects within housing, local government, or the public sector. Strong knowledge of project and programme management methodologies and when to apply them proportionately. Expert understanding of challenges facing local government and social housing, including regulatory, financial, and policy pressures. Experience working with senior officers and councillors in a politically led environment. Demonstrable leadership experience managing multidisciplinary teams and delivering outcomes at pace. Strategic thinker with the ability to develop, implement, and evaluate policy and service change. Excellent written and verbal communication skills, with the ability to present complex information clearly. Project or Programme Management qualification (e.g. PRINCE2, MSP, APM) desirable. Confident user of Microsoft Office and performance reporting tools. Personal Qualities Strong commitment to improving public and housing services. Inclusive, collaborative, and supportive leadership style. Flexible, adaptable, and able to operate with discretion and professionalism at all levels. This is a pivotal leadership role offering the opportunity to shape the future of a Housing Service at a critical stage of transformation. If you are an experienced delivery leader with a passion for improving services and outcomes for residents, we welcome your application.
Buckinghamshire Council
Choice Based Lettings Officer
Buckinghamshire Council High Wycombe, Buckinghamshire
We have an excellent opportunity for a Part Time Choice Based Lettings Officer to join our fast-paced Housing Service. This is a key role within the team delivering expert housing options advice. Please note, this is a secondment/ fixed-term contract opportunity for 12 months. It is offered on a part-time basis working 17 hours per week. The salary advertised will be pro-rata for the part time hours worked. About us Buckinghamshire Council is a relatively neworganisation that combines the strengths and expertiseof the previousfive councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to providestronger representation for Buckinghamshire, both locally and nationally. About the role Your role will be to provide advice and support to a diverse client group including vulnerable and disadvantaged households in relation to the council's housing register, Bucks Home Choice. Responsibilities include assessment of social housing applications, shortlisting and lettings of social housing under Part VI of the Housing Act 1996 within the framework of the Councils statutory Allocations Policy, signposting and referral to our homelessness prevention and advice service, offering housing options advice and assisting senior officers with informal and statutory reviews, complaints, member enquiries and FOI requests. Key Accountabilities To deliver expert professional advice in line with our allocations policy. To assess applications for housing, monitor and upkeep of the housing register and to effectively and swiftly, provide nominations of residents to registered providers, including direct lets where necessary, in line with the policy, ensuring the best use of stock. To provide a housing options advice service to all those seeking accommodation, giving relevant, appropriate and accurate housing advice on all housing options available including Choice Based Lettings, low-cost home ownership, mutual exchanges, under occupation, transfers, and intermediate/affordable rent. To undertake assessments of social housing applications, determine eligibility as defined by current legislation under the Housing Act Part VI and associated statutory guidance and to determine the qualification and shortlisting of applicants, which includes; the interpretation and application of the Council's housing allocations policy correctly and accurately for each application based on the household's circumstances. Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you You'll thrive in a fast-paced environment and be able to manage working to tight deadlines. If you're good at using your initiative, thinking on your feet, customer focused and ambitious, we want to hear from you! With a number of different tasks coming into the team on any given day, you'll need to be able to prioritise work quickly, have good time management skills and have excellent communication and written skills. You will need to be an excellent problem solver and highly adaptable. You will be able to build relationships quickly and provide an empathetic and non-judgmental service to customers. You will need excellent ICT skills and a broad knowledge and understanding of the service area including, legislation, regulations, systems, welfare benefits and policies would be desirable. Other information Please see the attached job summary for further information on the role. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent convictions and conditional cautions All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023). We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Planning, Growth and Sustainability directorate works with partners to help shape the future of Buckinghamshire. We deliver services on planning, economic growth, regeneration, strategic infrastructure, transport and property. Our key priorities include developing the economic narrative for Bucks, creating more jobs and delivering the right infrastructure to help businesses and residents thrive. We also aim to provide a proactive planning service that is responsive, whilst making the best use of the Council's land and property portfolio. This will in turn support community services and create housing, jobs, regeneration and income to support public services. It's a great time to join one of our teams. As part of the Planning, Growth and Sustainability function you will not only get to help shape the economic future of Buckinghamshire; you'll also be involved in delivering high-profile development projects and work on some of the biggest infrastructure projects in the UK. You will support us to deliver the results that our local residents and businesses deserve. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Feb 14, 2026
Full time
We have an excellent opportunity for a Part Time Choice Based Lettings Officer to join our fast-paced Housing Service. This is a key role within the team delivering expert housing options advice. Please note, this is a secondment/ fixed-term contract opportunity for 12 months. It is offered on a part-time basis working 17 hours per week. The salary advertised will be pro-rata for the part time hours worked. About us Buckinghamshire Council is a relatively neworganisation that combines the strengths and expertiseof the previousfive councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to providestronger representation for Buckinghamshire, both locally and nationally. About the role Your role will be to provide advice and support to a diverse client group including vulnerable and disadvantaged households in relation to the council's housing register, Bucks Home Choice. Responsibilities include assessment of social housing applications, shortlisting and lettings of social housing under Part VI of the Housing Act 1996 within the framework of the Councils statutory Allocations Policy, signposting and referral to our homelessness prevention and advice service, offering housing options advice and assisting senior officers with informal and statutory reviews, complaints, member enquiries and FOI requests. Key Accountabilities To deliver expert professional advice in line with our allocations policy. To assess applications for housing, monitor and upkeep of the housing register and to effectively and swiftly, provide nominations of residents to registered providers, including direct lets where necessary, in line with the policy, ensuring the best use of stock. To provide a housing options advice service to all those seeking accommodation, giving relevant, appropriate and accurate housing advice on all housing options available including Choice Based Lettings, low-cost home ownership, mutual exchanges, under occupation, transfers, and intermediate/affordable rent. To undertake assessments of social housing applications, determine eligibility as defined by current legislation under the Housing Act Part VI and associated statutory guidance and to determine the qualification and shortlisting of applicants, which includes; the interpretation and application of the Council's housing allocations policy correctly and accurately for each application based on the household's circumstances. Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you You'll thrive in a fast-paced environment and be able to manage working to tight deadlines. If you're good at using your initiative, thinking on your feet, customer focused and ambitious, we want to hear from you! With a number of different tasks coming into the team on any given day, you'll need to be able to prioritise work quickly, have good time management skills and have excellent communication and written skills. You will need to be an excellent problem solver and highly adaptable. You will be able to build relationships quickly and provide an empathetic and non-judgmental service to customers. You will need excellent ICT skills and a broad knowledge and understanding of the service area including, legislation, regulations, systems, welfare benefits and policies would be desirable. Other information Please see the attached job summary for further information on the role. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent convictions and conditional cautions All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023). We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Planning, Growth and Sustainability directorate works with partners to help shape the future of Buckinghamshire. We deliver services on planning, economic growth, regeneration, strategic infrastructure, transport and property. Our key priorities include developing the economic narrative for Bucks, creating more jobs and delivering the right infrastructure to help businesses and residents thrive. We also aim to provide a proactive planning service that is responsive, whilst making the best use of the Council's land and property portfolio. This will in turn support community services and create housing, jobs, regeneration and income to support public services. It's a great time to join one of our teams. As part of the Planning, Growth and Sustainability function you will not only get to help shape the economic future of Buckinghamshire; you'll also be involved in delivering high-profile development projects and work on some of the biggest infrastructure projects in the UK. You will support us to deliver the results that our local residents and businesses deserve. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Remedy Social Work
Asset Manager (Housing)
Remedy Social Work Wokingham, Berkshire
Wokingham Borough Council are looking for an Interim Asset Manager. 550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
Feb 13, 2026
Contractor
Wokingham Borough Council are looking for an Interim Asset Manager. 550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
Ackerman Pierce Ltd
Housing Solutions Officer
Ackerman Pierce Ltd Uxbridge, Middlesex
We are seeking a proactive and customer-focused Housing Options Officer to provide high-quality housing advice and homelessness prevention services. You will work with individuals and families at risk of homelessness, offering early intervention, tailored housing options, and practical solutions to help people secure and sustain suitable accommodation. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017 Carry out homelessness assessments and develop Personalised Housing Plans (PHPs) Prevent and relieve homelessness through early intervention and case management Make statutory decisions and issue notifications in accordance with legislation Work with landlords, housing providers, and partner agencies to secure accommodation Manage a caseload effectively, maintaining accurate case records Support vulnerable customers, safeguarding adults and children where required Attend court as required, including possession and homelessness-related cases Ensure services are delivered in line with policies, procedures, and performance targets About You Experience in housing options, homelessness prevention, or a related housing role Strong knowledge of housing legislation and statutory homelessness duties Excellent communication, negotiation, and problem-solving skills Ability to manage a complex caseload and make sound decisions under pressure Strong IT skills and experience using housing management systems Commitment to equality, diversity, and delivering excellent customer service If you have the relevent skills then please apply today!
Feb 12, 2026
Seasonal
We are seeking a proactive and customer-focused Housing Options Officer to provide high-quality housing advice and homelessness prevention services. You will work with individuals and families at risk of homelessness, offering early intervention, tailored housing options, and practical solutions to help people secure and sustain suitable accommodation. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017 Carry out homelessness assessments and develop Personalised Housing Plans (PHPs) Prevent and relieve homelessness through early intervention and case management Make statutory decisions and issue notifications in accordance with legislation Work with landlords, housing providers, and partner agencies to secure accommodation Manage a caseload effectively, maintaining accurate case records Support vulnerable customers, safeguarding adults and children where required Attend court as required, including possession and homelessness-related cases Ensure services are delivered in line with policies, procedures, and performance targets About You Experience in housing options, homelessness prevention, or a related housing role Strong knowledge of housing legislation and statutory homelessness duties Excellent communication, negotiation, and problem-solving skills Ability to manage a complex caseload and make sound decisions under pressure Strong IT skills and experience using housing management systems Commitment to equality, diversity, and delivering excellent customer service If you have the relevent skills then please apply today!
Park Avenue Recruitment
Housing Solutions Officer
Park Avenue Recruitment
Looking for your next Housing Options contract? An Essex-based local authority is looking for a Housing Solutions Officer to join their team for a 3-month contract. This role will focus on delivering high-quality frontline homelessness services and progressing cases efficiently. What you'll be doing: Assessing homelessness applications and determining duties under housing legislation Issuing legally robust S184 decisions Progressing prevention and relief cases in line with the Homelessness Reduction Act Creating practical, outcome-focused Personalised Housing Plans What you'll need: Demonstrable local authority experience within Housing Options Strong understanding of statutory homelessness duties and decision-making Able to attend the office 2 days a week If you're ready to step into a busy team and make an immediate impact, please send your CV to (url removed) .
Feb 12, 2026
Contractor
Looking for your next Housing Options contract? An Essex-based local authority is looking for a Housing Solutions Officer to join their team for a 3-month contract. This role will focus on delivering high-quality frontline homelessness services and progressing cases efficiently. What you'll be doing: Assessing homelessness applications and determining duties under housing legislation Issuing legally robust S184 decisions Progressing prevention and relief cases in line with the Homelessness Reduction Act Creating practical, outcome-focused Personalised Housing Plans What you'll need: Demonstrable local authority experience within Housing Options Strong understanding of statutory homelessness duties and decision-making Able to attend the office 2 days a week If you're ready to step into a busy team and make an immediate impact, please send your CV to (url removed) .
Jamm Recruitment
Lead Professional Officer
Jamm Recruitment
We're currently recruiting a Lead Professional Officer for one of our London clients, working in the public sector. Please see below some of the duties and responsibilities of the role: Lead Professionals is one of the teams responsible for the provision of the statutory homeless service at London Borough Council Tower Hamlets. For the majority of homeless clients, it is the first point of contact for those approaching the Housing Options Service. To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions. To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation. To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights. It will be a full-time roll on a rolling contract (initial 6-months). Opportunity to extend. Hybrid working. Please feel free to apply should you meet the above criteria and are looking for new opportunties,
Feb 12, 2026
Contractor
We're currently recruiting a Lead Professional Officer for one of our London clients, working in the public sector. Please see below some of the duties and responsibilities of the role: Lead Professionals is one of the teams responsible for the provision of the statutory homeless service at London Borough Council Tower Hamlets. For the majority of homeless clients, it is the first point of contact for those approaching the Housing Options Service. To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions. To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation. To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights. It will be a full-time roll on a rolling contract (initial 6-months). Opportunity to extend. Hybrid working. Please feel free to apply should you meet the above criteria and are looking for new opportunties,
4Recruitment Services
Housing Options Advisor
4Recruitment Services Desborough, Northamptonshire
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Feb 11, 2026
Contractor
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Payroll & Pensions Officer
McDermott Group Perth, Perth & Kinross
Easy Heat Systems are recruiting for Payroll & Pensions Officer to join their dynamic team in Scotland. Overview of the Role Salary - £ competitive DOE Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Pension Employee Referral Scheme Location - Scotland - Perth Full-time / Permanent Company Overview Easy Heat Systems are one of the UK's leading low carbon energy services providers, specialising in delivering innovative large-scale renewable and energy efficient projects. We transform buildings and landscapes to create places where people enjoy living, visiting, and working. Our successful partnerships with public sector and commercial clients have delivered affordable housing, infrastructure, and recreational spaces to further our clients social, environmental, and economic goals. Regardless of sector or scope, every project is built on trusted partnerships, industry best practice and a determination to deliver cost certainty, value, and sustainable infrastructure. Key Duties Process end-to-end payroll for employees, ensuring accuracy and timeliness of payments Calculate and process statutory deductions, including income tax, National Insurance contributions, and pension contributions Administer employee pension schemes, including enrolment and cyclical re enrolment, contributions, and liaising with pension providers Ensure compliance with payroll regulations, tax laws, and pension auto-enrolment requirements Calculate wages, overtime, sick pay and deductions (e.g., tax, pensions, NI contributions, SSP) Stay updated with changes in payroll and pension legislation and communicate any necessary updates or changes to the HR team Process and distribute employee payslips, P60s, and other statutory payroll documents Handle payroll-related inquiries and provide support to employees regarding payroll and pension matters Reconcile payroll data from timesheets and time and attendance systems, including salaries, benefits, and deductions, and resolve any discrepancies Collaborate with the HR team to maintain accurate employee data in HRIS and payroll systems Prepare and submit required payroll-related reports to relevant government agencies, such as HM Revenue & Customs Support year-end payroll processes, including the production of annual P11D forms Assist in implementing and testing payroll system upgrades or changes Maintain confidentiality and data protection standards in handling sensitive employee payroll and pension information Provide guidance and support to employees on pension scheme options, contributions, and retirement planning Collaborate with external auditors and pension providers for audits, compliance checks, and resolving issues Qualifications Minimum of 3 years of experience of Payroll is essential Solid experience of working as a UK Payroll Administrator or similar role, with a focus on pensions administration Experience of using Sage 50 Payroll and other HR systems Proficient in using MS Office applications, particularly Excel, for data analysis and reporting In-depth knowledge of UK payroll processes and legislation, tax regulations, and pension legislation, including auto-enrolment and cyclical re enrolments Strong attention to detail and accuracy and confident with calculations Familiarity with pension scheme administration, contributions, and compliance requirements Strong understanding of statutory deductions, including income tax and National Insurance contributions Excellent attention to detail and accuracy in processing payroll and pension data Knowledge of HRIS systems and their integration with payroll systems Excellent organisational and time management skills to handle multiple payroll cycles and deadlines Strong communication and interpersonal skills to effectively address employee inquiries and concerns related to payroll and pensions Understanding of data protection regulations and confidentiality requirements in handling employee information Ability to work independently and collaboratively in a team environment Strong problem-solving skills with the ability to identify and resolve payroll and pension-related issues Knowledge of pension schemes and options available in the UK market Continuous learning mindset to stay updated with changes in UK payroll and pension regulations and best practices Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK with no restrictions and IDLR/Full Settlement status. Please provide status on applications. Our inclusive workplace welcomes and values all candidates from all backgrounds, we believe that diversity enhances our ability to innovate and serve our customers effectively. We are an equal opportunity employer and strive to create an environment where everyone feels respected, supported, and able to bring their authentic selves to work. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will do our best to accommodate your needs.
Feb 11, 2026
Full time
Easy Heat Systems are recruiting for Payroll & Pensions Officer to join their dynamic team in Scotland. Overview of the Role Salary - £ competitive DOE Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Pension Employee Referral Scheme Location - Scotland - Perth Full-time / Permanent Company Overview Easy Heat Systems are one of the UK's leading low carbon energy services providers, specialising in delivering innovative large-scale renewable and energy efficient projects. We transform buildings and landscapes to create places where people enjoy living, visiting, and working. Our successful partnerships with public sector and commercial clients have delivered affordable housing, infrastructure, and recreational spaces to further our clients social, environmental, and economic goals. Regardless of sector or scope, every project is built on trusted partnerships, industry best practice and a determination to deliver cost certainty, value, and sustainable infrastructure. Key Duties Process end-to-end payroll for employees, ensuring accuracy and timeliness of payments Calculate and process statutory deductions, including income tax, National Insurance contributions, and pension contributions Administer employee pension schemes, including enrolment and cyclical re enrolment, contributions, and liaising with pension providers Ensure compliance with payroll regulations, tax laws, and pension auto-enrolment requirements Calculate wages, overtime, sick pay and deductions (e.g., tax, pensions, NI contributions, SSP) Stay updated with changes in payroll and pension legislation and communicate any necessary updates or changes to the HR team Process and distribute employee payslips, P60s, and other statutory payroll documents Handle payroll-related inquiries and provide support to employees regarding payroll and pension matters Reconcile payroll data from timesheets and time and attendance systems, including salaries, benefits, and deductions, and resolve any discrepancies Collaborate with the HR team to maintain accurate employee data in HRIS and payroll systems Prepare and submit required payroll-related reports to relevant government agencies, such as HM Revenue & Customs Support year-end payroll processes, including the production of annual P11D forms Assist in implementing and testing payroll system upgrades or changes Maintain confidentiality and data protection standards in handling sensitive employee payroll and pension information Provide guidance and support to employees on pension scheme options, contributions, and retirement planning Collaborate with external auditors and pension providers for audits, compliance checks, and resolving issues Qualifications Minimum of 3 years of experience of Payroll is essential Solid experience of working as a UK Payroll Administrator or similar role, with a focus on pensions administration Experience of using Sage 50 Payroll and other HR systems Proficient in using MS Office applications, particularly Excel, for data analysis and reporting In-depth knowledge of UK payroll processes and legislation, tax regulations, and pension legislation, including auto-enrolment and cyclical re enrolments Strong attention to detail and accuracy and confident with calculations Familiarity with pension scheme administration, contributions, and compliance requirements Strong understanding of statutory deductions, including income tax and National Insurance contributions Excellent attention to detail and accuracy in processing payroll and pension data Knowledge of HRIS systems and their integration with payroll systems Excellent organisational and time management skills to handle multiple payroll cycles and deadlines Strong communication and interpersonal skills to effectively address employee inquiries and concerns related to payroll and pensions Understanding of data protection regulations and confidentiality requirements in handling employee information Ability to work independently and collaboratively in a team environment Strong problem-solving skills with the ability to identify and resolve payroll and pension-related issues Knowledge of pension schemes and options available in the UK market Continuous learning mindset to stay updated with changes in UK payroll and pension regulations and best practices Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK with no restrictions and IDLR/Full Settlement status. Please provide status on applications. Our inclusive workplace welcomes and values all candidates from all backgrounds, we believe that diversity enhances our ability to innovate and serve our customers effectively. We are an equal opportunity employer and strive to create an environment where everyone feels respected, supported, and able to bring their authentic selves to work. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will do our best to accommodate your needs.
LinSocial Housing Ltd
Housing Options Team Manager
LinSocial Housing Ltd
Housing Options Team Manager - Assessment Reviews & Rough Sleeping Local Authority - South East London A local authority based in South East London is committed to preventing homelessness through early intervention and tackling the root causes of housing instability. They are currently seeking an experienced Housing Options Team Manager to lead assessment, review and homelessness prevention activity, with a particular focus on complex cases and rough sleeping. This is an excellent opportunity for a proven housing professional to take on a senior operational role within a high-performing Housing Options service. Assignment Details: Contract Length: 13 months (ongoing assignment) Pay Rate: 33.91 per hour (Umbrella) Higher rates may be considered for exceptional candidates - please advise if seeking a higher rate Hours: 36 hours per week Working Pattern: Hybrid - 2 days per week in the office, remainder remote The Role As Housing Options Team Manager, you will be responsible for the management and coordination of a Housing Options Team, ensuring services are delivered in line with legislation, policy and best practice. You will lead on homelessness assessments, statutory reviews and rough sleeping interventions, embedding a creative and solution-focused approach across the service. You will play a key role in managing complex cases, supporting officers, and working collaboratively with internal and external partners to achieve sustainable housing outcomes. Key Responsibilities Lead, manage and motivate a Housing Options Team to deliver high-quality, customer-focused services Oversee housing assessments, statutory reviews and homelessness prevention activity Manage complex and high-risk cases, including those involving rough sleeping Ensure compliance with homelessness legislation, statutory guidance, case law and internal policies Promote early intervention and prevention approaches to reduce homelessness presentations Skills, Knowledge & Experience Significant experience within Housing Options / Homelessness Services, ideally within a local authority setting Strong working knowledge of homelessness legislation, housing law and best practice Proven experience managing and developing teams in a busy environment Demonstrable experience of preventing homelessness and managing complex casework Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Feb 11, 2026
Seasonal
Housing Options Team Manager - Assessment Reviews & Rough Sleeping Local Authority - South East London A local authority based in South East London is committed to preventing homelessness through early intervention and tackling the root causes of housing instability. They are currently seeking an experienced Housing Options Team Manager to lead assessment, review and homelessness prevention activity, with a particular focus on complex cases and rough sleeping. This is an excellent opportunity for a proven housing professional to take on a senior operational role within a high-performing Housing Options service. Assignment Details: Contract Length: 13 months (ongoing assignment) Pay Rate: 33.91 per hour (Umbrella) Higher rates may be considered for exceptional candidates - please advise if seeking a higher rate Hours: 36 hours per week Working Pattern: Hybrid - 2 days per week in the office, remainder remote The Role As Housing Options Team Manager, you will be responsible for the management and coordination of a Housing Options Team, ensuring services are delivered in line with legislation, policy and best practice. You will lead on homelessness assessments, statutory reviews and rough sleeping interventions, embedding a creative and solution-focused approach across the service. You will play a key role in managing complex cases, supporting officers, and working collaboratively with internal and external partners to achieve sustainable housing outcomes. Key Responsibilities Lead, manage and motivate a Housing Options Team to deliver high-quality, customer-focused services Oversee housing assessments, statutory reviews and homelessness prevention activity Manage complex and high-risk cases, including those involving rough sleeping Ensure compliance with homelessness legislation, statutory guidance, case law and internal policies Promote early intervention and prevention approaches to reduce homelessness presentations Skills, Knowledge & Experience Significant experience within Housing Options / Homelessness Services, ideally within a local authority setting Strong working knowledge of homelessness legislation, housing law and best practice Proven experience managing and developing teams in a busy environment Demonstrable experience of preventing homelessness and managing complex casework Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
LinSocial Housing Ltd
Housing Officer
LinSocial Housing Ltd
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Feb 11, 2026
Seasonal
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Homeless Housing Lead - Drive Change & Support
Old Moat Manchester, Lancashire
A local council is seeking a dedicated Homeless Lead Officer in Manchester to provide high-quality accommodation and support to homeless households. This rewarding role involves addressing occupancy issues, collaborating with stakeholders, and ensuring compliance with council policies. The ideal candidate will have experience working with vulnerable groups and a proactive mindset. The position offers generous benefits, including a competitive pension scheme, enhanced family leave options, and opportunities for professional development.
Feb 09, 2026
Full time
A local council is seeking a dedicated Homeless Lead Officer in Manchester to provide high-quality accommodation and support to homeless households. This rewarding role involves addressing occupancy issues, collaborating with stakeholders, and ensuring compliance with council policies. The ideal candidate will have experience working with vulnerable groups and a proactive mindset. The position offers generous benefits, including a competitive pension scheme, enhanced family leave options, and opportunities for professional development.
Senior Open Government Policy Officer
Scottish Government Edinburgh, Midlothian
Overview Locations Edinburgh, United Kingdom Glasgow, United Kingdom (Hybrid) Working Pattern Full Time Number of Openings 1 Apply Before 03/09/2026, 11:59 PM Role summary Do you want to work in an internationally-facing team that works to improve Scottish Government's approach to transparency, accountability and public participation? This role is based in the Open Government Unit in the Improving Public Engagement Division of DG Corporate. We are a small team with a large scope. This role reports to The Principal Research Officer line manager, alongside another Policy Officer. The team is overseen by the Head of Open Government. Our work focuses on developing and delivering Scotland's Open Government Action Plan in collaboration with national and international civil society partners, with the aim of improving Scottish Government's approach to transparency, accountability and public participation. Responsibilities As a Senior Open Government Policy Officer you will focus on the establishment and management of a new Participation Dynamic Purchasing System and of a new Participation Champions Network. In this role, you will lead work that involves applying procurement processes, supporting public participation and engagement, and collaborating with partners to drive improvement and change in line with our Open Government ambitions. Lead the establishment and management of a new Participation Dynamic Purchasing System Co-lead the establishment and management of Participation Champions Network Provide specialist information, guidance and support to policy colleagues planning their work, including development and delivery of training Support across Open Government Action Plan development and delivery: leading the collaborative work with commitment teams, stakeholder engagement, delivery of milestones under Participation commitment Deliver corporate requests and ad-hoc priorities to a high standard: minuting, briefing, PQs, FMQs, correspondence, FOIs Qualifications and skills Success Profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Technical / Professional Skills: Public Participation and Engagement (Practitioner) Understanding of procurement and its role in policy decisions (Practitioner) Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview and presentation. About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us. Security checks Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks - Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes. Apply before 23:59 on 9 March 2026.This post is open to internal candidates and Common Citizenship Organisations only.
Feb 09, 2026
Full time
Overview Locations Edinburgh, United Kingdom Glasgow, United Kingdom (Hybrid) Working Pattern Full Time Number of Openings 1 Apply Before 03/09/2026, 11:59 PM Role summary Do you want to work in an internationally-facing team that works to improve Scottish Government's approach to transparency, accountability and public participation? This role is based in the Open Government Unit in the Improving Public Engagement Division of DG Corporate. We are a small team with a large scope. This role reports to The Principal Research Officer line manager, alongside another Policy Officer. The team is overseen by the Head of Open Government. Our work focuses on developing and delivering Scotland's Open Government Action Plan in collaboration with national and international civil society partners, with the aim of improving Scottish Government's approach to transparency, accountability and public participation. Responsibilities As a Senior Open Government Policy Officer you will focus on the establishment and management of a new Participation Dynamic Purchasing System and of a new Participation Champions Network. In this role, you will lead work that involves applying procurement processes, supporting public participation and engagement, and collaborating with partners to drive improvement and change in line with our Open Government ambitions. Lead the establishment and management of a new Participation Dynamic Purchasing System Co-lead the establishment and management of Participation Champions Network Provide specialist information, guidance and support to policy colleagues planning their work, including development and delivery of training Support across Open Government Action Plan development and delivery: leading the collaborative work with commitment teams, stakeholder engagement, delivery of milestones under Participation commitment Deliver corporate requests and ad-hoc priorities to a high standard: minuting, briefing, PQs, FMQs, correspondence, FOIs Qualifications and skills Success Profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Technical / Professional Skills: Public Participation and Engagement (Practitioner) Understanding of procurement and its role in policy decisions (Practitioner) Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview and presentation. About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us. Security checks Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks - Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes. Apply before 23:59 on 9 March 2026.This post is open to internal candidates and Common Citizenship Organisations only.
SAHA
Tenancy Sustainment Officer
SAHA
About The Role Imagine this A young person has moved into Bruce House. It's their first real step towards independence - a safe place of their own, with the right support around them. You're there to welcome them, make sure the accommodation is ready and safe, and help them understand what holding a tenancy really means. With your guidance, they don't just maintain their accommodation - they build the confidence, skills and stability they need to move on successfully into independent living. What you'll be doing Help residents move into safe, well-prepared accommodation. Support young people to understand their tenancy rights and responsibilities. Monitor and evidence each young person's ability to live independently, ensuring they understand the realities of sustaining a tenancy before move-on. Tackle challenges like rent arrears, anti-social behaviour, or property issues. Contribute to move-on readiness and planning, supporting clear expectations and positive progress. Work with partners to find move-on housing options and prevent homelessness. Support a service model that offers up to 12 months' length of stay (subject to review). About You What we're looking for Experience of housing or tenancy management. Empathy and patience to support young people facing multiple challenges. Organised, resilient, and passionate about giving people the tools to thrive in independence. About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our Benefits In return for your commitment, we offer a supportive workplace and a strong benefits package including: £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service 26 days annual leave rising to 31 days plus an extra day off on your birthday Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support) Matched pension scheme up to 6% (with salary sacrifice option) Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support One paid volunteering day per year Cycle to Work Scheme Discounted private medical insurance Occupational Sick Pay Support to learn and develop your career
Feb 08, 2026
Full time
About The Role Imagine this A young person has moved into Bruce House. It's their first real step towards independence - a safe place of their own, with the right support around them. You're there to welcome them, make sure the accommodation is ready and safe, and help them understand what holding a tenancy really means. With your guidance, they don't just maintain their accommodation - they build the confidence, skills and stability they need to move on successfully into independent living. What you'll be doing Help residents move into safe, well-prepared accommodation. Support young people to understand their tenancy rights and responsibilities. Monitor and evidence each young person's ability to live independently, ensuring they understand the realities of sustaining a tenancy before move-on. Tackle challenges like rent arrears, anti-social behaviour, or property issues. Contribute to move-on readiness and planning, supporting clear expectations and positive progress. Work with partners to find move-on housing options and prevent homelessness. Support a service model that offers up to 12 months' length of stay (subject to review). About You What we're looking for Experience of housing or tenancy management. Empathy and patience to support young people facing multiple challenges. Organised, resilient, and passionate about giving people the tools to thrive in independence. About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our Benefits In return for your commitment, we offer a supportive workplace and a strong benefits package including: £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service 26 days annual leave rising to 31 days plus an extra day off on your birthday Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support) Matched pension scheme up to 6% (with salary sacrifice option) Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support One paid volunteering day per year Cycle to Work Scheme Discounted private medical insurance Occupational Sick Pay Support to learn and develop your career
Buckinghamshire Council
Senior Flood Management Officer
Buckinghamshire Council Aylesbury, Buckinghamshire
Do you want to help us, our partner organisations, and our communities to better manage flood risk, with a focus on implementing innovative actions from our forthcoming Local Flood Risk Management Strategy (LFRMS), including engaging with communities? We have a great opportunity for a Senior Flood Management Officer to join the Strategic Flood Management Team on a permanent basis. The Strategic Flood Management Team, are a team of fifteen who are enthusiastic and passionate about managing local flood risk in BC's role as the Lead Local Flood Authority. We are responsible for delivering the statutory duties (outlined below) of the LLFA under the Flood and Water Management Act (2010) and Land Drainage Act (1991), delivery of a number of flood management projects and developing new flood alleviation projects, and guiding the flood management approach on large infrastructure projects. We have recently updated our LFRMS, which will set the team's direction over the coming few years with a number of exciting proposed actions, including around building the resilience of our communities to flood risk and climate change through supporting community flood action groups. About us Buckinghamshire Council is a relatively neworganisation that combines the strengths and expertiseof the previousfive councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to providestronger representation for Buckinghamshire, both locally and nationally. About the role This is an exciting opportunity for someone with experience in a flood or water management role, which you may have gained while working for a previous local authority, other Risk Management Authority, or consultancy. The Senior Flood Management Officer post is a vital and influential role, helping lead and deliver the non-planning statutory role of the LLFA (Flood Investigations, Land Drainage Consents and Enforcement, and responding to enquiries). The role will have a focus on managing and delivering actions from our LFRMS in collaboration with other partners, including planning and delivering flood resilience engagement with local communities. There is also potential to project manage a small number of pipeline capital projects through feasibility and business case. Key Accountabilities Work in a dynamic team to deliver the statutory duties of the LLFA as required (including flood investigations, land drainage consenting, land drainage enforcement, and responding to enquiries), with a particular focus on being out in the community where flooding has occurred Plan and deliver actions from our new Local Flood Risk Management Strategy in collaboration with internal and external partners Help plan, manage and deliver engagement with communities e.g. to support the setting up of community-led flood groups and action plans Develop effective working relationships with a diverse range of partners and local communities to manage local flood risk Potential for managing the feasibility and options appraisal parts of flood mitigation projects Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you Skills & Experience Has relevant experience and technical skills in a flood or water management role, including: Strong understanding of all sources of flooding, including groundwater flooding mechanisms Understanding of relevant best practice guidance for surface water drainage and fluvial flood management techniques Ideally, experience of using, interpreting or commenting on outputs from hydraulic modelling, drainage software packages and/or Computer Aided Design drawings Strong working knowledge of water related law, regulation and policy Confident, passionate and articulate in engaging with the public and community representatives Adept at communicating complex technical matters clearly to stakeholders at all levels Ability to build and maintain effective relationships with a range of stakeholders, and an ability to represent professional service area both internally and externally Self-motivated, with initiative and ability to manage and prioritise your own work with little supervision Well developed customer service skills, with an ability to deal with challenging situations or escalated complaints, utilising persuasion and influencing skills. Strong analytical, negotiation, communication and presentation skills. Degree or equivalent in a relevant discipline is essential. Membership of a relevant professional organisation is welcomed. Some project management skills and experience is welcomed. For additional details, please see the attached job summary, but do pay close attention to the above requirements from this advert. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Planning, Growth and Sustainability directorate works with partners to help shape the future of Buckinghamshire. We deliver services on planning, economic growth, regeneration, strategic infrastructure, transport and property. Our key priorities include developing the economic narrative for Bucks, creating more jobs and delivering the right infrastructure to help businesses and residents thrive. We also aim to provide a proactive planning service that is responsive, whilst making the best use of the Council's land and property portfolio. This will in turn support community services and create housing, jobs, regeneration and income to support public services. It's a great time to join one of our teams. As part of the Planning, Growth and Sustainability function you will not only get to help shape the economic future of Buckinghamshire; you'll also be involved in delivering high-profile development projects and work on some of the biggest infrastructure projects in the UK. You will support us to deliver the results that our local residents and businesses deserve. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Feb 08, 2026
Full time
Do you want to help us, our partner organisations, and our communities to better manage flood risk, with a focus on implementing innovative actions from our forthcoming Local Flood Risk Management Strategy (LFRMS), including engaging with communities? We have a great opportunity for a Senior Flood Management Officer to join the Strategic Flood Management Team on a permanent basis. The Strategic Flood Management Team, are a team of fifteen who are enthusiastic and passionate about managing local flood risk in BC's role as the Lead Local Flood Authority. We are responsible for delivering the statutory duties (outlined below) of the LLFA under the Flood and Water Management Act (2010) and Land Drainage Act (1991), delivery of a number of flood management projects and developing new flood alleviation projects, and guiding the flood management approach on large infrastructure projects. We have recently updated our LFRMS, which will set the team's direction over the coming few years with a number of exciting proposed actions, including around building the resilience of our communities to flood risk and climate change through supporting community flood action groups. About us Buckinghamshire Council is a relatively neworganisation that combines the strengths and expertiseof the previousfive councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to providestronger representation for Buckinghamshire, both locally and nationally. About the role This is an exciting opportunity for someone with experience in a flood or water management role, which you may have gained while working for a previous local authority, other Risk Management Authority, or consultancy. The Senior Flood Management Officer post is a vital and influential role, helping lead and deliver the non-planning statutory role of the LLFA (Flood Investigations, Land Drainage Consents and Enforcement, and responding to enquiries). The role will have a focus on managing and delivering actions from our LFRMS in collaboration with other partners, including planning and delivering flood resilience engagement with local communities. There is also potential to project manage a small number of pipeline capital projects through feasibility and business case. Key Accountabilities Work in a dynamic team to deliver the statutory duties of the LLFA as required (including flood investigations, land drainage consenting, land drainage enforcement, and responding to enquiries), with a particular focus on being out in the community where flooding has occurred Plan and deliver actions from our new Local Flood Risk Management Strategy in collaboration with internal and external partners Help plan, manage and deliver engagement with communities e.g. to support the setting up of community-led flood groups and action plans Develop effective working relationships with a diverse range of partners and local communities to manage local flood risk Potential for managing the feasibility and options appraisal parts of flood mitigation projects Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you Skills & Experience Has relevant experience and technical skills in a flood or water management role, including: Strong understanding of all sources of flooding, including groundwater flooding mechanisms Understanding of relevant best practice guidance for surface water drainage and fluvial flood management techniques Ideally, experience of using, interpreting or commenting on outputs from hydraulic modelling, drainage software packages and/or Computer Aided Design drawings Strong working knowledge of water related law, regulation and policy Confident, passionate and articulate in engaging with the public and community representatives Adept at communicating complex technical matters clearly to stakeholders at all levels Ability to build and maintain effective relationships with a range of stakeholders, and an ability to represent professional service area both internally and externally Self-motivated, with initiative and ability to manage and prioritise your own work with little supervision Well developed customer service skills, with an ability to deal with challenging situations or escalated complaints, utilising persuasion and influencing skills. Strong analytical, negotiation, communication and presentation skills. Degree or equivalent in a relevant discipline is essential. Membership of a relevant professional organisation is welcomed. Some project management skills and experience is welcomed. For additional details, please see the attached job summary, but do pay close attention to the above requirements from this advert. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Planning, Growth and Sustainability directorate works with partners to help shape the future of Buckinghamshire. We deliver services on planning, economic growth, regeneration, strategic infrastructure, transport and property. Our key priorities include developing the economic narrative for Bucks, creating more jobs and delivering the right infrastructure to help businesses and residents thrive. We also aim to provide a proactive planning service that is responsive, whilst making the best use of the Council's land and property portfolio. This will in turn support community services and create housing, jobs, regeneration and income to support public services. It's a great time to join one of our teams. As part of the Planning, Growth and Sustainability function you will not only get to help shape the economic future of Buckinghamshire; you'll also be involved in delivering high-profile development projects and work on some of the biggest infrastructure projects in the UK. You will support us to deliver the results that our local residents and businesses deserve. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

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