Business Support Officer

Contract: Permanent, Full-time

Location: Hybrid minimum 2 day per week in the London office (Farringdon)

Turn2us is a leading UK charity tackling financial insecurity and its structural causes. They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience and thrive moving forward with their lives.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like them, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

MLC Partners are exclusively recruiting for a Business Support Officer role. This is a key position providing high-quality business, project and administrative support, helping teams stay organised, connected and able to deliver effectively. It s a varied opportunity for someone proactive, highly organised and systems-focused, who is keen to develop within a fast-paced charity environment.

About the role

The Business Support Officer will provide high-quality business, project and administrative support across the Income & External Affairs and Impact, Digital & Data directorates. Working closely with senior leaders, you ll help coordinate priorities, keep activity on track, and ensure the smooth running of meetings, reporting, events and day-to-day operations.

Skillset & Knowledge:

• Proven experience providing executive support, including complex diary management and meeting coordination, with a track record of handling sensitive information with confidence, discretion and professionalism.
• Strong organisational skills, able to manage multiple tasks, priorities and deadlines, including coordinating events end-to-end.
• Excellent written and verbal communication, with high attention to detail and accuracy.
• A proactive self-starter, able to take initiative to schedule meetings and manage logistics smoothly with minimal oversight.
• Strong monitoring and reporting capability, including accurate data collation and entry, maintaining well-organised directorate records, and ensuring GDPR-compliant information management.
• Understanding of project management principles to support delivery of specific directorate initiatives, including tracking actions and deadlines, and preparing materials to support delivery of plans and priorities.
• Familiarity with financial and administrative processes, including reconciliation, processing invoices and updating the CRM.
• Experience in the charity or social justice sector, with an understanding of UK poverty and inequality (desirable).

Why Join Turn2us?

Turn2us is an ambitious and values-driven charity that believes that everyone should have financial security so that they can thrive. The organisation offers flexible working, generous benefits, and the chance to lead within a culture that prioritises learning, wellbeing and meaningful impact.

How to apply/interview dates:

To express your interest about the role, please contact Briar at MLC Partners directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Key Interview dates:

Applications closing date: Monday 2nd March 5pm

1st stage interview (on Teams): Tuesday 10th March

2nd stage meeting (in person, Farringdon): Monday 16th March