Payroll & Benefits Officer

West Midlands/ permanent / £25,915 - 27,443 per hour

Location: Birmingham
Salary: £25,915 - £27,443 per annum
Contract: Permanent
Hours: Full-time, 36.5 hours per week

We are seeking an experienced and detail-oriented Payroll and Benefits Officer to join our busy Payroll and Benefits team. You will deliver accurate and compliant payroll services for approximately 1,000 employees, working closely with the People Services team to manage payroll processing, pensions administration, statutory compliance, and employee queries. This is an excellent opportunity for a motivated payroll professional looking to develop within a supportive and collaborative environment.

Accurately process fixed and variable payroll data, ensuring employees are paid correctly and on time

Administer payroll deductions including PAYE, NIC, pensions, and statutory payments

Ensure compliance with HMRC, pension provider, and statutory reporting requirements

Manage pension scheme administration including auto enrolment, opt ins/outs, refunds, and reporting

Complete year end payroll processes including P11Ds and P60s

Resolve payroll, benefits, and pension queries efficiently and professionally

Liaise with HMRC, Finance, People Services, and pension providers

Support internal and external audits and maintain high standards of compliance

Assist with payroll process improvements and documentation

Mentor and support the Payroll Apprentice

Maintain strict confidentiality and GDPR compliance

Minimum 2 years' experience in a payroll role

Strong understanding of PAYE, NIC, statutory payments, and payroll legislation

Excellent accuracy, attention to detail, and data processing skills

Ability to meet tight deadlines

Strong Excel and Microsoft Office skills

Confident communication and customer service skills

Ability to identify payroll discrepancies and resolve issues independently

Strong organisational and workload prioritisation skills

Understanding of GDPR and data protection requirements

Experience using iTrent

Knowledge of public sector or education payroll environments

Experience administering LGPS and Teachers' Pension Scheme

Awareness of payroll and benefits compliance requirements

Competitive salary and benefits package

Permanent, stable role within a supportive team

Professional development and career progression opportunities

Collaborative working environment

Meaningful work supporting education and public services

All roles are subject to an enhanced DBS check and safeguarding screening.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services.