Job Description
Looking for a stable, hands-on role with great hours, benefits and progression? Join Stevenswood as a Branch Assistant.
Branch Assistant
Crewe - CW1
£25,964.25 per annum
Full time Mon Thurs 7.30am 4.30pm Fri 7.30am 3.30pm
Stevenswood is looking for a proactive, customer focused Branch Assistant to support our busy branch operations in Crewe and Perth.
If you enjoy building relationships, staying organised and taking ownership of customer experience from enquiry through to installation, this could be the perfect fit.
As Branch Assistant, you will:
- Deliver excellent customer service and support customer accounts
- Generate quotes using industry software
- Maintain accurate customer records and process orders
- Assist with banking and reporting
- Manage stock, pick orders and organise dispatch
- Drive sales opportunities and support branch KPI targets
- Maintain high standards of organisation and branch presentation
You ll need strong communication skills, good IT confidence and solid numeracy skills. Experience in customer service, trade, construction supplies or building materials would be advantageous, but attitude and reliability matter most.
What s in it for you?
- £25,964.25 salary
- 5 weeks holiday plus bank holidays, with option to buy 2 extra days
- No Saturday working
- Health Cash Plan
- Retail Discount Scheme
- Life Assurance
- Company Sick Pay
- Paid volunteering time
- Friends and Family product cashback
This is a hands on, varied role where you will be a key part of a supportive branch team and an ambassador for the Stevenswood brand.
Applicants must have the right to work in the UK. Sponsorship is not available.
No agencies please.
Why apply?
You ll be joining a stable, growing business where people are valued, supported and developed. You ll enjoy consistent weekday hours, excellent benefits, and a hands-on role where no two days are the same. If you like being busy, helping customers and taking pride in doing a great job, you ll feel right at home at Stevenswood.
Other Skills & Experience: Branch Assistant, customer service, stock management, quoting, sales, KPI, building materials, trade counter.
