We are seeking an experienced and commercially minded Senior Property Professional with a strong background in residential lettings and lettings management to join our growing and very reputable property team based in central Cambridge.
This is a senior-level role suited to an individual who combines operational expertise with strong client relationship skills and a proven ability to drive performance, ensure compliance, and deliver exceptional service to landlords and tenants alike.
The successful candidate will play a key role in overseeing the full lettings lifecycle, supporting business growth, and maintaining high professional and regulatory standards.
Key Responsibilities
Lettings & Business Development
- Oversee the end-to-end lettings process from instruction through to tenancy completion.
- Conduct market appraisals and advise landlords on pricing strategy and market positioning.
- Build and maintain strong relationships with landlords, investors, and key stakeholders.
- Identify and develop new business opportunities to grow the lettings portfolio.
- Negotiate tenancy terms and manage offer progression.
Lettings Management & Operations
- Oversee property management operations, ensuring efficient handling of tenancies.
- Manage renewals, rent reviews, and tenancy negotiations.
- Ensure effective coordination of maintenance, repairs, and contractor relationships.
- Monitor portfolio performance, occupancy levels, and arrears management.
- Provide guidance and support to junior team members where required.
Compliance & Risk Management
- Ensure full compliance with lettings legislation and regulatory requirements.
- Maintain up-to-date knowledge of property law, tenancy regulations, and industry best practice.
- Oversee documentation including tenancy agreements, deposits, and statutory compliance checks.
- Support audits and ensure internal processes meet professional standards.
Client Service & Relationship Management
- Deliver a high standard of service to both landlords and tenants.
- Act as a senior escalation point for complex issues or disputes.
- Provide strategic advice to landlords to maximise asset performance and retention.
Key Skills & Experience
- Extensive experience within residential lettings and lettings management.
- Strong understanding of current lettings legislation and compliance requirements.
- Proven track record of managing landlord relationships and growing portfolios.
- Commercially aware with strong negotiation skills.
- Excellent organisational and problem-solving abilities.
- Confident communicator with strong interpersonal skills.
- Experience supervising or mentoring team members desirable.
Qualifications (Desirable)
- ARLA Propertymark or equivalent professional qualification.
- Full UK driving licence.
- Relevant property or real estate qualifications advantageous.
Personal Attributes
- Professional, credible, and client-focused.
- Proactive and solutions-driven.
- Highly organised with strong attention to detail.
- Able to work independently while contributing to a collaborative team culture.
What We Offer
- Competitive starting salary and performance incentives.
- Opportunity to play a key role within a growing business.
- Supportive and professional working environment.
- Career progression opportunities.
- Fully funded professional qualifications.
- A senior management team who really care who really care about their people.
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