Service Advisor

Service Advisor

Salary:£26,500 £30,000 (Depending on Experience) + Monthly Bonus Scheme

Hours:MonFri 8:00am5:30pm Sat 8:00am1:00pm Sun & Bank Holidays Closed

Full-Time Permanent Excellent Career Progression

Our client is seeking a friendly, organised, and professional Service Advisor to join a reputable, fast-growing automotive garage. If youre confident in customer service, enjoy working in a fast-paced environment, and thrive on delivering great communication and support, this is an excellent opportunity to join a successful and supportive team.

This role is ideal for someone who enjoys helping customers, keeps calm under pressure, and wants a stable position with long-term potential.

The Role

As a Service Advisor, youll be responsible for:

• Greeting customers and providing a welcoming first impression
• Booking appointments, managing diaries, and organising the daily schedule
• Handling phone calls, email enquiries, and customer queries
• Preparing job cards and ensuring paperwork is completed accurately
• Communicating with technicians and updating customers on progress
• Taking payments and issuing invoices
• Maintaining a tidy, well-presented reception area
• Supporting the smooth running of the garage with general administrative tasks

Youll deliver excellent customer care while helping maintain an efficient and professional front-of-house service.

What Were Looking For

Youll need:

• Previous experience in a customer service or advisor role
• Strong communication and interpersonal skills
• Good organisational ability and attention to detail
• Confidence using computer systems and booking software
• A positive attitude and professional manner
• Ability to multitask and work well under pressure
• Full UK driving licence preferred but not essential

Whats On Offer

• £26,500 £30,000 salary (experience dependent)
• Monthly performance-based bonus scheme
• Permanent, full-time position
• Friendly and supportive team environment
• Opportunities for training and career development
• Company pension
• Employee discount
• Free/on-site parking
• Cycle to work scheme
• Workwear provided (if required)

If youre looking for a rewarding front-of-house role within a respected and growing automotive business - and you pride yourself on delivering excellent customer service - wed love to hear from you.

Apply now to join a friendly, professional team and start the next step in your career.

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