Residential Estates Manager (Block / Property Management)
Mayfair, London
£55,000 £65,000 (DOE)
Monday Friday On-site (5 days per week)
We are recruiting for an experienced Residential Estates Manager to oversee a prestigious high-end residential portfolio based in Mayfair. The portfolio consists of prime, luxury buildings, including a number of listed and heritage properties, requiring a professional and service-led approach.
This is a client-facing role suited to someone with strong block and residential property management experience, combined with a working knowledge of facilities management and building operations.
Key Responsibilities:
- Manage a portfolio of premium residential buildings in Mayfair, ensuring high standards of service and presentation
- Act as the main point of contact and escalation point for residents and stakeholders within your patch
- Handle day-to-day tenant and communal area issues, ensuring prompt and professional resolution
- Liaise with contractors and service providers to deliver planned and reactive maintenance
- Work closely with Facilities Managers, Building Managers, General Managers, and other Property Managers across the wider estate
- Manage and control service charge budgets, including setting, monitoring, and reconciling expenditure
- Raise service charge demands and support budget preparation and year-end reconciliations
- Oversee compliance across buildings, including health & safety, fire safety, and statutory inspections
- Carry out regular site inspections and produce reports and action plans
- Support planned maintenance and minor works across the portfolio
- Ensure all activity aligns with managing agent and landlord standards and procedures
Required Experience:
- Proven experience in residential block / property management
- Good working knowledge of facilities management and building services
- Experience managing service charge budgets and financial reporting
- Strong stakeholder and tenant management skills
- Comfortable working with contractors and managing agents
- Experience working with high-end or heritage / listed buildings is highly desirable
- Professional, well-presented, and confident in a client-facing environment
Package:
- Salary: £55,000 £65,000 (DOE)
- Based in Mayfair
- Monday to Friday, fully site-based
- Excellent long-term career opportunity within a leading property management environment
Apply now or contact us for a confidential discussion.