Property Manager

Property Manager Taunton, Somerset
£27,000 £35,000 per annum
The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times.
The role requires someone who can work independently, manage competing priorities, and consistently deliver a high standard of service.
Key Responsibilities

• Manage property maintenance issues efficiently and cost-effectively
• Diagnose maintenance requirements in line with internal systems and procedures
• Maintain accurate and compliant tenancy records
• Act as a key point of contact for landlords, tenants, contractors, and internal stakeholders
• Handle enquiries professionally via phone, email, and in person
• Resolve complaints within agreed authority levels and escalate when required
• Ensure compliance with industry legislation and internal regulations
• Monitor health & safety requirements, including fire risk assessments
• Build and maintain strong relationships with contractors
• Manage keys and oversee their release and tracking
• Understand eviction processes and statutory notice requirements
• Review invoices and quotations for accuracy

Essential Experience & Skills

• Minimum 12 months experience in property management or a lettings environment
• Strong customer service background
• Highly organised with excellent attention to detail
• Confident communicator with strong written and verbal skills
• Good IT and administrative skills
• Ability to work independently and as part of a team
• Full UK driving licence and access to own vehicle

Personal Attributes

• Positive, professional, and solutions-focused mindset
• Strong time management and organisational skills
• Friendly, approachable, and customer-focused
• Flexible and adaptable approach
• Strong negotiation and conflict resolution skills
• Committed to continuous learning and personal development

Whats on Offer

• Competitive salary of £27,000 £35,000
• No weekend working
• 28 days holiday including Bank Holidays
• Additional leave, including time off at Christmas and on your birthday
• Personal development budget and ongoing professional training
• Company pension and profit-sharing scheme
• Free on-site parking
• Regular team events
• Supportive, collaborative working environment within a local independent business

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