Job Description
Whitechapel, London with hybrid working (1-2 days per week in office)
Closing date: 23:59pm, Sunday 1st March 2026
Interview date: 1st stage interviews 12 & 13th March 2026
As public perceptions of the role of business in society evolve, it can be a great thing to be seen as a responsible B Corp. As our Certification Coordinator, you ll help ensure that this certification has been justly earned.
At B Lab UK, we will expect you to put all your planning, organising, prioritising and data-assessing skills into delivering the B Corp certification process to aspiring B Corps. But we ll expect you to be as fair, honest, rigorous and responsible as the businesses seeking certification. We believe in bringing trust, inclusiveness, integrity, balance and a passion for contributing to the long-term wellbeing of people and the planet. We believe you ll bring your own unique take on that.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Certification Coordinator, you ll help to raise standards of social and environmental performance, transparency and accountability by making your own contribution to the growth of the movement.
Monitor the B Corp Certification pipeline, ensuring timely progress, keeping on top of verification fee payments, identifying pain points and suggesting improvements.
Provide expert support and clear communication to companies navigating B Corp Certification and the associated standards.
Work with the Certification Manager to deliver the customer journey and collaborate with a range of colleagues to manage the process and resolve issues/queries.
Drive continuous improvement through feedback analysis, risk mitigation and teamwork.
Please refer to the job description for full requirements for this role on our website.
The kind of things we re looking for
Strong organisational skills, with ability to plan and prioritise multiple projects and meet tight deadlines.
Excellent written and verbal communication, with ability to understand others motivations and priorities and so bring out the best in everyone.
A good eye for detail, with experience in using data for decision-making, plus the ability to assess feedback, proactively improve processes and always try to raise the bar.
Ability to pick up new information quickly and communicate technical details effectively.
Eagerness to collaborate across functions and the global network to go further together.
Commitment to bringing ambition, integrity, professionalism and balance to your work as well as to the principles of justice, equity, diversity and inclusion.
Proactive, flexible approach, with a willingness to get stuck in and choose courage over comfort.
Ability to learn our digital platforms (familiarity with G-Suite, Slack, Asana, Zoom helpful as well as, ideally, Salesforce or similar CRMs and a customer service background).
Passion about sustainability especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.
It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We re not looking for candidates who are culture fits. We re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
