Services Development Director

Career Area:

Engineering

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Services Development Director

Salary/Grade: £108,990 - £136,000 per annum (depending on experience)

Location: Peterborough

• Up to 31% bonus
• Car Allowance - £775 pcm
• Equity Plan (Yearly)
• Employee Private Healthcare
• 25 days annual leave plus bank holidays
• Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%.
• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
• Optional flexible benefits including access to dental care plans, EV car lease, holiday purchase.

This position requires 5 days in the office.

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 100-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

Caterpillar's Electrification + Energy Solutions (E+ES) division focuses on delivering advanced electrified power train, zero-emissions products/technologies, and the solutions and services associated with these technologies. Focus areas include batteries, fuel cells, motors, inverters, micro grid controllers, charging, energy storage systems, lifecycle solutions/services and integration of components for ePowertrain solutions across industries.

We are looking for top talent to build and scale the next generation of technologies, products and services to help our customers build a better-more sustainable-world. We need self motivated, intelligent and team-oriented individuals to make our plans a reality. Individuals with high emotional intelligence, humility and openness to discovery will thrive in the teams we are building.

We are hiring a Service Development Director to drive the testing and execution of new service models. You will lead a global team, turning ideas into pilots that demonstrate customer value.

In this role, you will build the capabilities to deploy electrification services at customer sites. You will use clear data and simple stories to win support, secure investment, and when needed help decide when projects should proceed or not. You will keep work on track and on budget and make sure our sales teams and leaders know what to expect and when.

This is an exciting opportunity for someone who enjoys solving complex customer problems.

• Lead Service design thinking that will lead to us solving our customers' biggest problems. Build our capability to make the electrification of sites a reality.
• Run projects and experiments in the real world to test economics and value. Learn quickly, decide when to move forward, change direction or stop.
• Lead change, use data to tell the story, persuade sponsors and define success. Share learning across the enterprise and make the case for investment.
• Collaborate and influence across the enterprise. Help the team to remove barriers, provide clear updates and enable project delivery at pace.
• Lead and develop a global team; set expectations, coach well and recognise good work. Ensure customers & dealers receive a consistent experience.

Organizational Leadership:

• Proven leadership of international teams delivering projects in large, complex companies on time and to budget.
• Excellent communication skills with senior leaders and cross functional partners; able to explain why some ideas should or should not proceed.

Producing Results:

• Track record of change leadership, creating a vision, winning support, and moving people through resistance to adoption.
• Communicates a strong sense of urgency about solving problems and getting work done.

Products and Services:

• Product or process experimentation, you have designed simple focused pilots, measured results, and made timely decisions.
• Monitors regulatory and environmental issues and considerations.

Strategic Thinking:

• Strong commercial judgment, understanding customer value, pricing, profit and are confident with managing budgets and business cases.
• Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

• Experience in energy, power, construction or related industrial settings; experience working with dealer networks.
• Experience in finance, leasing or rental environments.

• There is up to a 25% travel requirement for this role (domestic and international).

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off highway diesel and natural gas engines, industrial gas turbines and diesel electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

N.B The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates: February 13, 2026 - February 27, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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