Senior Complaints Handler / Team Lead (Housing / Repairs)

  • Thrive Homes
  • Hemel Hempstead, Hertfordshire
  • Feb 17, 2026
Full time Call Centre / CustomerService

Job Description

Senior Complaints Handler / Team Lead (Housing / Repairs)

Hemel Hempstead, Hertfordshire (Hybrid Working)

£38,325.00 per annum

Permanent, Full Time

(37 hours per week)

Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing click apply for full job details