Are you an organised and proactive administrator base in Cumbria? Are you ready to support a major UK infrastructure programme with precision and professionalism? Can you handle a high volume of documentation and coordination tasks with accuracy? The Opportunity An exciting opportunity has arisen for an Administrative Support Officer on a permanent, full time basis to join a leading engineering consultancy working on a major infrastructure programme in Cumbria. You ll play a vital role in supporting project teams, ensuring documentation, coordination and communication all run seamlessly day-to-day. This role would suit candidates working as Project Administrator, Site Administrator, Document Controller, Office Coordinator, Project Support Officer, Project Assistant, Compliance Administrator, Operations Administrator, Technical Administrator or PMO Support Assistant. Your duties and responsibilities will be: Coordinating diaries, meetings and team schedules while ensuring information is shared promptly. Preparing, formatting and distributing project documents, reports and presentations to required standards. Maintaining accurate records, logs and databases to support compliance and project governance. Assisting with onboarding processes, including collating required paperwork and arranging inductions. Supporting general office operations to keep the project team functioning efficiently. You will have the following qualifications and experience: Proven administrative experience within a busy, process-driven environment. Strong IT skills, particularly in Microsoft Office, and confidence learning new systems. Excellent communication skills with the ability to interact professionally at all levels. Strong organisational ability, able to prioritise workload and manage competing deadlines. High attention to detail with a proactive and dependable approach to problem-solving. Get in touch now If you're seeking a new opportunity and think you have the skills and experience we are looking for, then apply now or contact Emma Roberts Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Feb 16, 2026
Full time
Are you an organised and proactive administrator base in Cumbria? Are you ready to support a major UK infrastructure programme with precision and professionalism? Can you handle a high volume of documentation and coordination tasks with accuracy? The Opportunity An exciting opportunity has arisen for an Administrative Support Officer on a permanent, full time basis to join a leading engineering consultancy working on a major infrastructure programme in Cumbria. You ll play a vital role in supporting project teams, ensuring documentation, coordination and communication all run seamlessly day-to-day. This role would suit candidates working as Project Administrator, Site Administrator, Document Controller, Office Coordinator, Project Support Officer, Project Assistant, Compliance Administrator, Operations Administrator, Technical Administrator or PMO Support Assistant. Your duties and responsibilities will be: Coordinating diaries, meetings and team schedules while ensuring information is shared promptly. Preparing, formatting and distributing project documents, reports and presentations to required standards. Maintaining accurate records, logs and databases to support compliance and project governance. Assisting with onboarding processes, including collating required paperwork and arranging inductions. Supporting general office operations to keep the project team functioning efficiently. You will have the following qualifications and experience: Proven administrative experience within a busy, process-driven environment. Strong IT skills, particularly in Microsoft Office, and confidence learning new systems. Excellent communication skills with the ability to interact professionally at all levels. Strong organisational ability, able to prioritise workload and manage competing deadlines. High attention to detail with a proactive and dependable approach to problem-solving. Get in touch now If you're seeking a new opportunity and think you have the skills and experience we are looking for, then apply now or contact Emma Roberts Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced and driven National Accounts Sales Coordinator to join their expanding team. The National Accounts Sales Coordinator will assist the National Accounts Administrator and Managing Director in managing and developing selected national and key accounts to identify and drive opportunities through the business. You will Contribute to developing the business sales strategy to achieve company objectives, sales and targets. National Accounts Sales Coordinator will need to demonstrate excellent communication skills with a strong ability to collaborate and build relationships with both customers and internal teams. This is a key position within the team and as such would suit an individual who has carried out a similar role in a successful SME or similar. National Accounts Sales Coordinator role responsibilities: Monitor and report customer EPOS data, identify trends and highlight sales opportunities with Sales Management and directly with National and Key Accounts. Support Sales Management Team and Fulfilment Team with data/reports on stock availability, pricing and sales to improve forecasting accuracy and ensure timely stock availability for National and Key Accounts Develop relationships with, and be a knowledgeable first point of contact for, all National and Key Accounts ensuring that they receive excellent administrative support Champion key customer initiatives (e.g. new product introductions) and projects (e.g. events) with internal teams (Marketing, NPD, Finance etc.) to ensure efficient and timely delivery on behalf of National and Key Accounts Take responsibility for the quality, accuracy and effectiveness of product listings on National and Key Account web shops, drop ship activity and marketplace sites. Monitor sales, stock and orders to maintain availability. Manage the National and Key Accounts meetings and range review calendars, record minutes and chase up all actions Attend trade shows/client visits and industry events to represent the company when required, Monitor and report on relevant and new competitor activity in-store & online Maintain an accurate CRM database for all National and Key Accounts Be available for occasional store visits or off-site customer meetings National Accounts Sales Coordinator Person Specific & Skills: Excellent communication skills, both written (email, presentation) and verbal with ability to communicate confidently and effectively to others. Proficiency in Math s and English with an understanding of basic financial principles. Strong Administrative background (preferably sales) and/ or proven experience in an analytical role. Experience of implementing new processes and creating business-working documents. Proven computer literacy, including Microsoft Office (in particular Outlook & Excel). Ability to create, run and importantly analyse reports, communicating these to management. Experience in reporting systems and creating documents. Ability to analyse target markets and conduct competitive research. Persistent and flexible approach to challenges. Experience with database management and familiarity with accounting or business software. Ability to work independently and as part of a team in a fast-paced environment. Innovative and self-motivated with the ability to influence and motivate others. Hands on, with creative thinking and problem-solving abilities. Experience in meeting minute taking preferred. Experience with on-line platforms is preferred, but not essential. This is an office based position and comes with an excellent salary of £38K - 40K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times
Feb 16, 2026
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced and driven National Accounts Sales Coordinator to join their expanding team. The National Accounts Sales Coordinator will assist the National Accounts Administrator and Managing Director in managing and developing selected national and key accounts to identify and drive opportunities through the business. You will Contribute to developing the business sales strategy to achieve company objectives, sales and targets. National Accounts Sales Coordinator will need to demonstrate excellent communication skills with a strong ability to collaborate and build relationships with both customers and internal teams. This is a key position within the team and as such would suit an individual who has carried out a similar role in a successful SME or similar. National Accounts Sales Coordinator role responsibilities: Monitor and report customer EPOS data, identify trends and highlight sales opportunities with Sales Management and directly with National and Key Accounts. Support Sales Management Team and Fulfilment Team with data/reports on stock availability, pricing and sales to improve forecasting accuracy and ensure timely stock availability for National and Key Accounts Develop relationships with, and be a knowledgeable first point of contact for, all National and Key Accounts ensuring that they receive excellent administrative support Champion key customer initiatives (e.g. new product introductions) and projects (e.g. events) with internal teams (Marketing, NPD, Finance etc.) to ensure efficient and timely delivery on behalf of National and Key Accounts Take responsibility for the quality, accuracy and effectiveness of product listings on National and Key Account web shops, drop ship activity and marketplace sites. Monitor sales, stock and orders to maintain availability. Manage the National and Key Accounts meetings and range review calendars, record minutes and chase up all actions Attend trade shows/client visits and industry events to represent the company when required, Monitor and report on relevant and new competitor activity in-store & online Maintain an accurate CRM database for all National and Key Accounts Be available for occasional store visits or off-site customer meetings National Accounts Sales Coordinator Person Specific & Skills: Excellent communication skills, both written (email, presentation) and verbal with ability to communicate confidently and effectively to others. Proficiency in Math s and English with an understanding of basic financial principles. Strong Administrative background (preferably sales) and/ or proven experience in an analytical role. Experience of implementing new processes and creating business-working documents. Proven computer literacy, including Microsoft Office (in particular Outlook & Excel). Ability to create, run and importantly analyse reports, communicating these to management. Experience in reporting systems and creating documents. Ability to analyse target markets and conduct competitive research. Persistent and flexible approach to challenges. Experience with database management and familiarity with accounting or business software. Ability to work independently and as part of a team in a fast-paced environment. Innovative and self-motivated with the ability to influence and motivate others. Hands on, with creative thinking and problem-solving abilities. Experience in meeting minute taking preferred. Experience with on-line platforms is preferred, but not essential. This is an office based position and comes with an excellent salary of £38K - 40K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times
TITLE: Project Administrator JOB REF: PV11258 EMPLOYMENT TYPE: 12-month fixed term LOCATION: Loughborough SALARY: 24,471 HOURS: 37 hrs per week Hybrid working 3 days minimum in the office e JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced project administrator to work in a dynamic team and company. The Opportunity: Working for this niche organisation, you have the opportunity to work for a vibrant, passionate company that delivers an exceptional offering to their client base. Role profile: Provide efficient and effective, high quality project delivery support and coordination including events/logistics/resource prep and workforce deployment Provide excellent customer service for day-to-day queries, communicating efficiently with key stakeholders Support the Project Support Team with duties as and when required Input data onto Excel spreadsheets and internal CRM database Monthly reporting and monitoring budgets Resolve any problems or queries in a timely manner Person profile: Confident and self motivated Highly organised and efficient with a structured approach Capable of meeting strict deadlines and prioritising high levels of workload across multiple tasks Excellent attention to detail Clear and confident communication skills (written and spoken) A strong problem solver able to work independently Essential criteria: Previous experience in a customer services administration support role. Experience of Microsoft Office (particularly Excel). Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Feb 16, 2026
Full time
TITLE: Project Administrator JOB REF: PV11258 EMPLOYMENT TYPE: 12-month fixed term LOCATION: Loughborough SALARY: 24,471 HOURS: 37 hrs per week Hybrid working 3 days minimum in the office e JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced project administrator to work in a dynamic team and company. The Opportunity: Working for this niche organisation, you have the opportunity to work for a vibrant, passionate company that delivers an exceptional offering to their client base. Role profile: Provide efficient and effective, high quality project delivery support and coordination including events/logistics/resource prep and workforce deployment Provide excellent customer service for day-to-day queries, communicating efficiently with key stakeholders Support the Project Support Team with duties as and when required Input data onto Excel spreadsheets and internal CRM database Monthly reporting and monitoring budgets Resolve any problems or queries in a timely manner Person profile: Confident and self motivated Highly organised and efficient with a structured approach Capable of meeting strict deadlines and prioritising high levels of workload across multiple tasks Excellent attention to detail Clear and confident communication skills (written and spoken) A strong problem solver able to work independently Essential criteria: Previous experience in a customer services administration support role. Experience of Microsoft Office (particularly Excel). Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Job Title: Executive Assistant to the General Counsel Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role The Executive Assistant (EA) will report directly to the General Counsel and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the GC to focus on leadership, decision making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the GC. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail orientated calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the GCs email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end to end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the GC and their internal and external stakeholders and team, building and maintaining strong relationships, representing the GCs interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the GC with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the GC to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a General Counsel in an in house legal setting. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education No formal qualification is required although A Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity . click apply for full job details
Feb 16, 2026
Full time
Job Title: Executive Assistant to the General Counsel Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role The Executive Assistant (EA) will report directly to the General Counsel and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the GC to focus on leadership, decision making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the GC. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail orientated calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the GCs email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end to end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the GC and their internal and external stakeholders and team, building and maintaining strong relationships, representing the GCs interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the GC with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the GC to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a General Counsel in an in house legal setting. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education No formal qualification is required although A Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity . click apply for full job details
Tees Esk and Wear Valleys NHS Foundation Trust Administration Manager The closing date is 26 February 2026 An exciting opportunity has arisen to recruit a professional leadership and operational manager to support the Administrative Workforce across Community Services in Harrogate, Hambleton and Richmondshire and Specialist Services across North Yorkshire, York and Selby. The post has oversight of administrators in 14 teams; there is a degree of travel required in order to fulfil this role, therefore a driving licence and own vehicle will be needed. With this in mind, we are looking for someone who is self motivated and keen to work across teams, acting as a positive role model; to work alongside the Service and Team Managers, to provide professional leadership, to set and maintain administrative standards across the Adult Mental Health Service teams. We are looking for someone who is conscientious, dedicated and passionate about providing a professional, efficient administration support service to our service users and clinical teams. Main duties of the job The role involves supporting the Team Managers and Service Managers to determine quality standards and aims to provide a sustainable and effective administration service. The primary role will also include supporting the line management of staff, including the management of supervision, annual appraisals, peer meetings and supporting the training and development of our admin workforce. We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care that we would want for ourselves and our loved ones. Staff recognition is very important to us and we work closely with colleagues from across the trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day. About us We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Being part of the Trust and adult services, it also means that we want our staff have a great experience at work and have opportunities to progress their ambition and personal development. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Previous applicants for this post need not apply. Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010. Person Specification Qualifications BTEC or NVQ or Diploma, Level 5 in Leadership and Management OR Business Administration OR demonstrable equivalent knowledge gained through relevant work experience, plus a willingness to work towards the Level 6 in Leadership and Management within an agreed timescale IT Qualification (e.g ECDL, RSA) OR equivalent knowledge gained through relevant work experience Key skills/functional skills in literacy and numeracy Level 2 OR GCSE/O Level (Grade C and above, Grade 4 to 9). Experience Significant experience managing and/or supervising staff. Including experience of managing HR related tasks e.g. sickness absence, recruitment, etc Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Experience of budget management and monitoring expenditure Experience of organising, planning and delivering projects. Knowledge Excellent Knowledge of Trust policies and procedures Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A deep understanding of quality improvement techniques and implementation styles Organising competing demands and workloads, meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures Personal Attributes To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings Positive, motivated and the ability to be calm under pressure and meet deadlines Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Ability to prioritise work. Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust Address Hummingbird House in Harrogate or North Moor House in Northallerton
Feb 15, 2026
Full time
Tees Esk and Wear Valleys NHS Foundation Trust Administration Manager The closing date is 26 February 2026 An exciting opportunity has arisen to recruit a professional leadership and operational manager to support the Administrative Workforce across Community Services in Harrogate, Hambleton and Richmondshire and Specialist Services across North Yorkshire, York and Selby. The post has oversight of administrators in 14 teams; there is a degree of travel required in order to fulfil this role, therefore a driving licence and own vehicle will be needed. With this in mind, we are looking for someone who is self motivated and keen to work across teams, acting as a positive role model; to work alongside the Service and Team Managers, to provide professional leadership, to set and maintain administrative standards across the Adult Mental Health Service teams. We are looking for someone who is conscientious, dedicated and passionate about providing a professional, efficient administration support service to our service users and clinical teams. Main duties of the job The role involves supporting the Team Managers and Service Managers to determine quality standards and aims to provide a sustainable and effective administration service. The primary role will also include supporting the line management of staff, including the management of supervision, annual appraisals, peer meetings and supporting the training and development of our admin workforce. We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care that we would want for ourselves and our loved ones. Staff recognition is very important to us and we work closely with colleagues from across the trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day. About us We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Being part of the Trust and adult services, it also means that we want our staff have a great experience at work and have opportunities to progress their ambition and personal development. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Previous applicants for this post need not apply. Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010. Person Specification Qualifications BTEC or NVQ or Diploma, Level 5 in Leadership and Management OR Business Administration OR demonstrable equivalent knowledge gained through relevant work experience, plus a willingness to work towards the Level 6 in Leadership and Management within an agreed timescale IT Qualification (e.g ECDL, RSA) OR equivalent knowledge gained through relevant work experience Key skills/functional skills in literacy and numeracy Level 2 OR GCSE/O Level (Grade C and above, Grade 4 to 9). Experience Significant experience managing and/or supervising staff. Including experience of managing HR related tasks e.g. sickness absence, recruitment, etc Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Experience of budget management and monitoring expenditure Experience of organising, planning and delivering projects. Knowledge Excellent Knowledge of Trust policies and procedures Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A deep understanding of quality improvement techniques and implementation styles Organising competing demands and workloads, meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures Personal Attributes To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings Positive, motivated and the ability to be calm under pressure and meet deadlines Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Ability to prioritise work. Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust Address Hummingbird House in Harrogate or North Moor House in Northallerton
Tees Esk and Wear Valleys NHS Foundation Trust Administration Manager The closing date is 26 February 2026 An exciting opportunity has arisen to recruit a professional leadership and operational manager to support the Administrative Workforce across Community Services in Harrogate, Hambleton and Richmondshire and Specialist Services across North Yorkshire, York and Selby. The post has oversight of administrators in 14 teams; there is a degree of travel required in order to fulfil this role, therefore a driving licence and own vehicle will be needed. With this in mind, we are looking for someone who is self motivated and keen to work across teams, acting as a positive role model; to work alongside the Service and Team Managers, to provide professional leadership, to set and maintain administrative standards across the Adult Mental Health Service teams. We are looking for someone who is conscientious, dedicated and passionate about providing a professional, efficient administration support service to our service users and clinical teams. Main duties of the job The role involves supporting the Team Managers and Service Managers to determine quality standards and aims to provide a sustainable and effective administration service. The primary role will also include supporting the line management of staff, including the management of supervision, annual appraisals, peer meetings and supporting the training and development of our admin workforce. We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care that we would want for ourselves and our loved ones. Staff recognition is very important to us and we work closely with colleagues from across the trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day. About us We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Being part of the Trust and adult services, it also means that we want our staff have a great experience at work and have opportunities to progress their ambition and personal development. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Previous applicants for this post need not apply. Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010. Person Specification Qualifications BTEC or NVQ or Diploma, Level 5 in Leadership and Management OR Business Administration OR demonstrable equivalent knowledge gained through relevant work experience, plus a willingness to work towards the Level 6 in Leadership and Management within an agreed timescale IT Qualification (e.g ECDL, RSA) OR equivalent knowledge gained through relevant work experience Key skills/functional skills in literacy and numeracy Level 2 OR GCSE/O Level (Grade C and above, Grade 4 to 9). Experience Significant experience managing and/or supervising staff. Including experience of managing HR related tasks e.g. sickness absence, recruitment, etc Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Experience of budget management and monitoring expenditure Experience of organising, planning and delivering projects. Knowledge Excellent Knowledge of Trust policies and procedures Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A deep understanding of quality improvement techniques and implementation styles Organising competing demands and workloads, meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures Personal Attributes To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings Positive, motivated and the ability to be calm under pressure and meet deadlines Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Ability to prioritise work. Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust Address Hummingbird House in Harrogate or North Moor House in Northallerton
Feb 15, 2026
Full time
Tees Esk and Wear Valleys NHS Foundation Trust Administration Manager The closing date is 26 February 2026 An exciting opportunity has arisen to recruit a professional leadership and operational manager to support the Administrative Workforce across Community Services in Harrogate, Hambleton and Richmondshire and Specialist Services across North Yorkshire, York and Selby. The post has oversight of administrators in 14 teams; there is a degree of travel required in order to fulfil this role, therefore a driving licence and own vehicle will be needed. With this in mind, we are looking for someone who is self motivated and keen to work across teams, acting as a positive role model; to work alongside the Service and Team Managers, to provide professional leadership, to set and maintain administrative standards across the Adult Mental Health Service teams. We are looking for someone who is conscientious, dedicated and passionate about providing a professional, efficient administration support service to our service users and clinical teams. Main duties of the job The role involves supporting the Team Managers and Service Managers to determine quality standards and aims to provide a sustainable and effective administration service. The primary role will also include supporting the line management of staff, including the management of supervision, annual appraisals, peer meetings and supporting the training and development of our admin workforce. We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care that we would want for ourselves and our loved ones. Staff recognition is very important to us and we work closely with colleagues from across the trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day. About us We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Being part of the Trust and adult services, it also means that we want our staff have a great experience at work and have opportunities to progress their ambition and personal development. Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Previous applicants for this post need not apply. Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010. Person Specification Qualifications BTEC or NVQ or Diploma, Level 5 in Leadership and Management OR Business Administration OR demonstrable equivalent knowledge gained through relevant work experience, plus a willingness to work towards the Level 6 in Leadership and Management within an agreed timescale IT Qualification (e.g ECDL, RSA) OR equivalent knowledge gained through relevant work experience Key skills/functional skills in literacy and numeracy Level 2 OR GCSE/O Level (Grade C and above, Grade 4 to 9). Experience Significant experience managing and/or supervising staff. Including experience of managing HR related tasks e.g. sickness absence, recruitment, etc Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Experience of budget management and monitoring expenditure Experience of organising, planning and delivering projects. Knowledge Excellent Knowledge of Trust policies and procedures Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A deep understanding of quality improvement techniques and implementation styles Organising competing demands and workloads, meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures Personal Attributes To build rapport, engage and develop positive relationships. Courteous and sensitive to others needs or feelings Positive, motivated and the ability to be calm under pressure and meet deadlines Punctual and professional attitude and lead by example. Flexible approach to supporting colleagues and the service which may involve travelling to various locations and shift patterns. To take responsibility for self and committed to continual personal development, being able to accept and respond positively to feedback. Ability to prioritise work. Able to work in accordance with the Staff Compact and Trust Values and Behaviours. Promoting a positive image of the Service. Committed to promoting a positive image of people with mental health conditions and/or learning disabilities. Ability to deal with distressing or emotional circumstances and to support team members with signposting to additional services if necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust Address Hummingbird House in Harrogate or North Moor House in Northallerton
Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 14, 2026
Full time
Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential. Purpose of the role We are looking for a Business Support Administrator to join our Traffic Management team, based at Midlands Metro Allicance Birmingham office, B19 3SD. Reporting to the Traffic Management Manager, you will provide essential administrative and document control support to the team. Please note this is a site based role and you will be required to be at the office 5 days a week. Main Responsibilities The Business Support role involves checking and confirming operatives daily record sheets against the internal site diary, tracking and recording any changes to on-site labour to ensure accuracy, and checking, confirming, and processing operatives timesheets. You will be responsible for submitting weekly timesheets and daily record sheets to the client, ensuring all records and documentation are kept up to date at all times, and assisting the team with the preparation of required documents. The role also includes carrying out any other duties that are appropriate and commensurate with the position. Ideal Candidate The ideal candidate for the Business Support role will have previous experience working within an office environment, in a Business Admin role preferably within the Construction industry. It is essential that you have strong data inputting and record-keeping skills. A qualification in Business Administration is desirable but not essential. You will be confident using Microsoft Excel and Word, have good organisational and communication skills, and demonstrate a high level of attention to detail. The role requires someone who can work effectively both independently and as part of a small team, is flexible and adaptable to a varied workload, and is willing to learn and further develop, including gaining any qualifications required to support the duties of the role. A UK driving licence is preferred but not essential. Package Description Here at Colas, we offer a great total compensation package, including: A salary between £24,000 and £27,000 (dependent on experience) Our Colas Pension Scheme has combined contributions of up to 10% Life Assurance Scheme which is x4 basic salary 25 days annual leave per year + Public Holidays Holiday Purchase & Selling Scheme Hybrid Working Scheme (dependent on the role) Opportunities to study towards a fully funded Professional Qualification Ongoing personal / professional development Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business. Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice. Note to Recruitment Agencies In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.
Feb 13, 2026
Full time
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential. Purpose of the role We are looking for a Business Support Administrator to join our Traffic Management team, based at Midlands Metro Allicance Birmingham office, B19 3SD. Reporting to the Traffic Management Manager, you will provide essential administrative and document control support to the team. Please note this is a site based role and you will be required to be at the office 5 days a week. Main Responsibilities The Business Support role involves checking and confirming operatives daily record sheets against the internal site diary, tracking and recording any changes to on-site labour to ensure accuracy, and checking, confirming, and processing operatives timesheets. You will be responsible for submitting weekly timesheets and daily record sheets to the client, ensuring all records and documentation are kept up to date at all times, and assisting the team with the preparation of required documents. The role also includes carrying out any other duties that are appropriate and commensurate with the position. Ideal Candidate The ideal candidate for the Business Support role will have previous experience working within an office environment, in a Business Admin role preferably within the Construction industry. It is essential that you have strong data inputting and record-keeping skills. A qualification in Business Administration is desirable but not essential. You will be confident using Microsoft Excel and Word, have good organisational and communication skills, and demonstrate a high level of attention to detail. The role requires someone who can work effectively both independently and as part of a small team, is flexible and adaptable to a varied workload, and is willing to learn and further develop, including gaining any qualifications required to support the duties of the role. A UK driving licence is preferred but not essential. Package Description Here at Colas, we offer a great total compensation package, including: A salary between £24,000 and £27,000 (dependent on experience) Our Colas Pension Scheme has combined contributions of up to 10% Life Assurance Scheme which is x4 basic salary 25 days annual leave per year + Public Holidays Holiday Purchase & Selling Scheme Hybrid Working Scheme (dependent on the role) Opportunities to study towards a fully funded Professional Qualification Ongoing personal / professional development Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business. Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice. Note to Recruitment Agencies In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.
Interim HR Change Manager & Interim Senior HR Change Manager (2 VACANCIES ) £35,608 - £50,000 Hybrid working 8:30am 5:00pm 6-month fixed-term contract SF Recruitment are supporting an education provider at a crucial stage in its transformation journey. With extensive structural and efficiency changes underway, they seek experienced HR Change professionals to lead a high-profile transformation programme. This role is ideal for someone who thrives in complex environments and is passionate about shaping organisational change. Role Overview You will take ownership of a business-wide change agenda, leading both strategy and execution. The senior role will manage a small HR team consisting of an HR change Manager and an HR Administrator, you will ensure change initiatives are delivered effectively, compliantly, and with pace. Key Responsibilities Lead end-to-end restructuring and organisational design projects Develop and implement change and workforce transformation strategies Identify and deliver cost-efficiency initiatives, including redeployment, voluntary redundancy, and structural realignment Act as a trusted advisor to senior leadership throughout change cycles Oversee consultation processes, ensuring full compliance with employment law Drive accountability, manage timelines, and deliver measurable outcomes across the programme Support and coach managers through complex people changes This is a highly visible role with significant stakeholder engagement, requiring a strong leadership presence and the ability to influence at senior levels. About You We are seeking a confident change specialist who demonstrates: Proven experience delivering large-scale restructures and workforce change programmes A strong background in cost-reduction or operational efficiency initiatives Experience working within large, matrixed, or complex organisations The ability to balance strategic insight with hands-on delivery Excellent stakeholder management and influencing skills Resilience and confidence in fast-paced environments CIPD Level 7 qualification If you are an HR Change professional who enjoys driving transformation and making a tangible impact, this role represents an excellent opportunity to advance your career.
Feb 12, 2026
Contractor
Interim HR Change Manager & Interim Senior HR Change Manager (2 VACANCIES ) £35,608 - £50,000 Hybrid working 8:30am 5:00pm 6-month fixed-term contract SF Recruitment are supporting an education provider at a crucial stage in its transformation journey. With extensive structural and efficiency changes underway, they seek experienced HR Change professionals to lead a high-profile transformation programme. This role is ideal for someone who thrives in complex environments and is passionate about shaping organisational change. Role Overview You will take ownership of a business-wide change agenda, leading both strategy and execution. The senior role will manage a small HR team consisting of an HR change Manager and an HR Administrator, you will ensure change initiatives are delivered effectively, compliantly, and with pace. Key Responsibilities Lead end-to-end restructuring and organisational design projects Develop and implement change and workforce transformation strategies Identify and deliver cost-efficiency initiatives, including redeployment, voluntary redundancy, and structural realignment Act as a trusted advisor to senior leadership throughout change cycles Oversee consultation processes, ensuring full compliance with employment law Drive accountability, manage timelines, and deliver measurable outcomes across the programme Support and coach managers through complex people changes This is a highly visible role with significant stakeholder engagement, requiring a strong leadership presence and the ability to influence at senior levels. About You We are seeking a confident change specialist who demonstrates: Proven experience delivering large-scale restructures and workforce change programmes A strong background in cost-reduction or operational efficiency initiatives Experience working within large, matrixed, or complex organisations The ability to balance strategic insight with hands-on delivery Excellent stakeholder management and influencing skills Resilience and confidence in fast-paced environments CIPD Level 7 qualification If you are an HR Change professional who enjoys driving transformation and making a tangible impact, this role represents an excellent opportunity to advance your career.
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Feb 08, 2026
Full time
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Blue Arrow are supporting our public sector client with the recruitment of a number of Support Officer's for their Edinburgh based office. With contract length up to 6 months, this is a fantastic opportunity to join this organisation, who are integral to the higher education system within Scotland. If you have previous customer service experience, then please check the advert below, and get in touch if this sounds like you would be the perfect fit. Would you like to enhance your professional experience while gaining insight into financial support for students in Scotland? If your answer is yes, and you are available then we have some exciting short-term posts for you to join our clients Operations Team! Our client are responsible for the assessment and payment of student financial support for Scottish students studying within the UK. With budgets of around 1.4 billion each year, making payments to both educational institutions and over 190,000 students annually. They are committed to recruiting a diverse workforce that is representative of the clients they serve. As a Support Officer in our client's Operations team, you will play a crucial role in ensuring the smooth processing of student financial support applications. These roles are diverse and challenging, covering a wide range of duties with a primary focus on delivering excellent external customer service, managing priorities, and handling competing seasonal demands. Main Duties of the Role Assess Funding Applications: Evaluate funding applications to determine students' eligibility and entitlement to financial support in accordance with our regulations and instructions. This involves meticulous attention to detail and adherence to established guidelines. Customer Service: Respond to queries from internal and external stakeholders, including students, representatives, and college/university staff, regarding student funding in Higher Education. These queries may be via telephone, email, or webchat. Providing clear, accurate, and timely information is essential. Adaptability: Respond to changing priorities and be flexible to take on additional ad hoc duties as required. This may include assisting with special projects or covering for colleagues during peak times. Additional Responsibilities Helpline and Webchat Service: You will handle customer queries through our helpline and webchat service. This requires excellent communication skills and the ability to provide support and guidance effectively. Rota Coverage: There will be a requirement to provide cover on a rota basis from 9:00 am to 4:00 pm, Monday to Friday. This ensures that we can maintain a high level of service throughout the working week. Skills and Qualifications Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Flexibility and adaptability to respond to changing demands. Experience in a customer service role is essential. Benefits Opportunity to gain valuable experience in the field of student financial support. Excellent payrate and paid weekly Work within a supportive and dynamic team environment. Contribute to the financial well-being of students in Scotland. If you are looking for a role that offers both professional development and the chance to make a positive impact, we encourage you to apply for this exciting opportunity. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Feb 06, 2026
Contractor
Blue Arrow are supporting our public sector client with the recruitment of a number of Support Officer's for their Edinburgh based office. With contract length up to 6 months, this is a fantastic opportunity to join this organisation, who are integral to the higher education system within Scotland. If you have previous customer service experience, then please check the advert below, and get in touch if this sounds like you would be the perfect fit. Would you like to enhance your professional experience while gaining insight into financial support for students in Scotland? If your answer is yes, and you are available then we have some exciting short-term posts for you to join our clients Operations Team! Our client are responsible for the assessment and payment of student financial support for Scottish students studying within the UK. With budgets of around 1.4 billion each year, making payments to both educational institutions and over 190,000 students annually. They are committed to recruiting a diverse workforce that is representative of the clients they serve. As a Support Officer in our client's Operations team, you will play a crucial role in ensuring the smooth processing of student financial support applications. These roles are diverse and challenging, covering a wide range of duties with a primary focus on delivering excellent external customer service, managing priorities, and handling competing seasonal demands. Main Duties of the Role Assess Funding Applications: Evaluate funding applications to determine students' eligibility and entitlement to financial support in accordance with our regulations and instructions. This involves meticulous attention to detail and adherence to established guidelines. Customer Service: Respond to queries from internal and external stakeholders, including students, representatives, and college/university staff, regarding student funding in Higher Education. These queries may be via telephone, email, or webchat. Providing clear, accurate, and timely information is essential. Adaptability: Respond to changing priorities and be flexible to take on additional ad hoc duties as required. This may include assisting with special projects or covering for colleagues during peak times. Additional Responsibilities Helpline and Webchat Service: You will handle customer queries through our helpline and webchat service. This requires excellent communication skills and the ability to provide support and guidance effectively. Rota Coverage: There will be a requirement to provide cover on a rota basis from 9:00 am to 4:00 pm, Monday to Friday. This ensures that we can maintain a high level of service throughout the working week. Skills and Qualifications Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Flexibility and adaptability to respond to changing demands. Experience in a customer service role is essential. Benefits Opportunity to gain valuable experience in the field of student financial support. Excellent payrate and paid weekly Work within a supportive and dynamic team environment. Contribute to the financial well-being of students in Scotland. If you are looking for a role that offers both professional development and the chance to make a positive impact, we encourage you to apply for this exciting opportunity. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details
Feb 06, 2026
Full time
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Induction & Compliance Coordinator role available! Location: North West London (100% On-site) 5 days a week. Rate: 17 - 20 per hour (PAYE). Contract: Temporary (Until September 2026). MUST have experience in compliance and booking Inductions. Schedule: 5 Days per Week. The Opportunity: A client of mine is looking for a highly organized Induction & Compliance Coordinator to join a major infrastructure project in North West London. This is a critical "front-line" role where you will be responsible for ensuring that every person entering our site is safe, vetted, and fully compliant with project standards. From managing the "Engage" system to troubleshooting with our supply chain, you will be the primary point of contact for the project's workforce entry process. Key Responsibilities Access & Competency Management: Full oversight of access control systems and the verification of worker competencies. You will be responsible for the meticulous checking and uploading of safety and qualification documents. Induction Leadership: Managing the end-to-end induction day process, ensuring all new starters receive a professional and compliant introduction to the project. System Administration: Utilizing the Engage platform to maintain all induction processes, create essential project documentation, and ensure data integrity. Supply Chain Liaison: Acting as the lead troubleshooter for supply chain organizational administrators to resolve profile issues or document discrepancies. Compliance & Vetting: Daily management of the induction inbox, actioning vetting clearance emails, and performing rigorous profile checks to ensure "Right to Work" and site-specific clearances are met. About You To excel in this role, you will need a sharp eye for detail and the ability to manage high volumes of data without compromising on quality. Technical Proficiency: Previous experience with competency management systems (specifically Engage or similar platforms) is highly desirable. Compliance Driven: You understand the importance of strict vetting and the impact of access control on site safety. Communication Skills: You are comfortable dealing with a wide range of stakeholders, from site operatives to senior supply chain managers. Reliability: As a site-based role, consistency is key to keeping the project moving. Why Apply? This is a long-term contract running through to September 2026 , offering a stable and competitive PAYE rate on one of London's most significant construction developments. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 05, 2026
Contractor
Induction & Compliance Coordinator role available! Location: North West London (100% On-site) 5 days a week. Rate: 17 - 20 per hour (PAYE). Contract: Temporary (Until September 2026). MUST have experience in compliance and booking Inductions. Schedule: 5 Days per Week. The Opportunity: A client of mine is looking for a highly organized Induction & Compliance Coordinator to join a major infrastructure project in North West London. This is a critical "front-line" role where you will be responsible for ensuring that every person entering our site is safe, vetted, and fully compliant with project standards. From managing the "Engage" system to troubleshooting with our supply chain, you will be the primary point of contact for the project's workforce entry process. Key Responsibilities Access & Competency Management: Full oversight of access control systems and the verification of worker competencies. You will be responsible for the meticulous checking and uploading of safety and qualification documents. Induction Leadership: Managing the end-to-end induction day process, ensuring all new starters receive a professional and compliant introduction to the project. System Administration: Utilizing the Engage platform to maintain all induction processes, create essential project documentation, and ensure data integrity. Supply Chain Liaison: Acting as the lead troubleshooter for supply chain organizational administrators to resolve profile issues or document discrepancies. Compliance & Vetting: Daily management of the induction inbox, actioning vetting clearance emails, and performing rigorous profile checks to ensure "Right to Work" and site-specific clearances are met. About You To excel in this role, you will need a sharp eye for detail and the ability to manage high volumes of data without compromising on quality. Technical Proficiency: Previous experience with competency management systems (specifically Engage or similar platforms) is highly desirable. Compliance Driven: You understand the importance of strict vetting and the impact of access control on site safety. Communication Skills: You are comfortable dealing with a wide range of stakeholders, from site operatives to senior supply chain managers. Reliability: As a site-based role, consistency is key to keeping the project moving. Why Apply? This is a long-term contract running through to September 2026 , offering a stable and competitive PAYE rate on one of London's most significant construction developments. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Induction & Access Coordinator Role The Induction & Access Coordinator, as an essential part of the wider security team, is responsible for the smooth operation of the project wide access control and workforce management system. Reporting to the Induction and Access Lead, the successful candidate will act as the go to for anything Induction related queries for all 23 main site compounds and offices, managing all aspects of the induction process, knowledge of the competency framework, managing the workforce management system as per requirements set by project stakeholders. They will be approachable, a team player and must have excellent communication skills to assist in liaising with our staff, sub-contractors and visitors. The Induction & Access Coordinator is responsible for: Managing Access control Understanding competency management when uploading and verifying documents Managing the induction day for the project Troubleshooting with supply chain organizational administrators Maintaining the induction email box daily Verifications and checking of profiles for induction Action vetting clearance emails Maintain all induction processes via the Engage process and create the documents Maintain the procurement approval process before adding a new supply chain to the system Maintaining and chasing expired documents Briefing and guidance to the project team, subcontractors, suppliers and 3rd parties on any developments to the system Representing the client to ensure that the joint venture's interests and commitment for security and safety are aligned with their needs Reporting any breaches or abuse of the system and escalation to the Security Systems Manager Driving innovation and the upskilling of the project team in all security systems matters and continuous improvement Support the wider Health Safety and Security team in the rollout of specific Health and Safety briefings and behavioral change program 'Love for Life' Essential Qualifications & Skills Excellent communication and interpersonal skills Experience in working within a fast paced environment and team Experience as a systems coordinator or similar role Knowledge of competency management systems Good knowledge of data privacy law and GDPR Desirable Qualifications & Skills Experience on a similar size construction project Experience in management systems Knowledge of induction process and procedures People/Systems related skills We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 05, 2026
Contractor
Induction & Access Coordinator Role The Induction & Access Coordinator, as an essential part of the wider security team, is responsible for the smooth operation of the project wide access control and workforce management system. Reporting to the Induction and Access Lead, the successful candidate will act as the go to for anything Induction related queries for all 23 main site compounds and offices, managing all aspects of the induction process, knowledge of the competency framework, managing the workforce management system as per requirements set by project stakeholders. They will be approachable, a team player and must have excellent communication skills to assist in liaising with our staff, sub-contractors and visitors. The Induction & Access Coordinator is responsible for: Managing Access control Understanding competency management when uploading and verifying documents Managing the induction day for the project Troubleshooting with supply chain organizational administrators Maintaining the induction email box daily Verifications and checking of profiles for induction Action vetting clearance emails Maintain all induction processes via the Engage process and create the documents Maintain the procurement approval process before adding a new supply chain to the system Maintaining and chasing expired documents Briefing and guidance to the project team, subcontractors, suppliers and 3rd parties on any developments to the system Representing the client to ensure that the joint venture's interests and commitment for security and safety are aligned with their needs Reporting any breaches or abuse of the system and escalation to the Security Systems Manager Driving innovation and the upskilling of the project team in all security systems matters and continuous improvement Support the wider Health Safety and Security team in the rollout of specific Health and Safety briefings and behavioral change program 'Love for Life' Essential Qualifications & Skills Excellent communication and interpersonal skills Experience in working within a fast paced environment and team Experience as a systems coordinator or similar role Knowledge of competency management systems Good knowledge of data privacy law and GDPR Desirable Qualifications & Skills Experience on a similar size construction project Experience in management systems Knowledge of induction process and procedures People/Systems related skills We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 daysUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 daysUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: Please note, this role is a 9-month fixed term contract to cover maternity leave. We are currently recruiting for an Administration Specialist Officer to join the UK Operations Support Team within the Training and Simulation function at Saab UK Limited. This role will play a critical part in the financial administrative duties & operations related matters with the Operations Support Team. Office based only - Heywood house, Westbury with regular trips to Westdown Camp, Sailsbury and other locations around the UK when required. Key Responsibilities: To provide comprehensive, effective, efficient, professional and flexible administrative support within internally to the UK Training & Simulation operation and delivery teams and other business customers as directed. Working closely with a small team of administrators and an Office Manager to cover all aspects of administration for T&S UK with the adaptability to help others outside of this area when required. Raise purchase orders and process invoices for payment Work with the Accounts Payable team to ensure swift payments to suppliers Liaising with both internal and external suppliers Booking all necessary Travel; Flights, Taxis, accommodation whilst following all correct security processes. Work with the Ops Supervisor to ensure all field team clothing gets to the right people at the right time. Provide efficient, effective, and professional administrative support internally to the Operations and Delivery teams and other business customers as directed. Skills & Experience: Minimum 1 years' experience in admin or a similar role Proficient IT skills, including intermediate Excel skills Strong analytical and numerical skills, attention to detail is critical with a methodical and thorough approach. Experience working within financial role would be advantageous. Able to prioritise workload, demonstrate flexibility & efficient time management with the ability to work under pressure. Confident and independent with a down to earth can-do approach Works effectively both as an individual and as a key team member. Excellent written and verbal communicator. Strong interpersonal skills with an ability to work in cooperation with others. Great attention to detail, working with accuracy is imperative. Ability to work in a fast-paced environment, and work to tight deadlines. Outstanding organisational skills, with ability to plan, prioritise, take initiative and find proactive solutions, contribute new ideas to projects, work unsupervised, under pressure and multitask effectively. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 03, 2026
Contractor
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: Please note, this role is a 9-month fixed term contract to cover maternity leave. We are currently recruiting for an Administration Specialist Officer to join the UK Operations Support Team within the Training and Simulation function at Saab UK Limited. This role will play a critical part in the financial administrative duties & operations related matters with the Operations Support Team. Office based only - Heywood house, Westbury with regular trips to Westdown Camp, Sailsbury and other locations around the UK when required. Key Responsibilities: To provide comprehensive, effective, efficient, professional and flexible administrative support within internally to the UK Training & Simulation operation and delivery teams and other business customers as directed. Working closely with a small team of administrators and an Office Manager to cover all aspects of administration for T&S UK with the adaptability to help others outside of this area when required. Raise purchase orders and process invoices for payment Work with the Accounts Payable team to ensure swift payments to suppliers Liaising with both internal and external suppliers Booking all necessary Travel; Flights, Taxis, accommodation whilst following all correct security processes. Work with the Ops Supervisor to ensure all field team clothing gets to the right people at the right time. Provide efficient, effective, and professional administrative support internally to the Operations and Delivery teams and other business customers as directed. Skills & Experience: Minimum 1 years' experience in admin or a similar role Proficient IT skills, including intermediate Excel skills Strong analytical and numerical skills, attention to detail is critical with a methodical and thorough approach. Experience working within financial role would be advantageous. Able to prioritise workload, demonstrate flexibility & efficient time management with the ability to work under pressure. Confident and independent with a down to earth can-do approach Works effectively both as an individual and as a key team member. Excellent written and verbal communicator. Strong interpersonal skills with an ability to work in cooperation with others. Great attention to detail, working with accuracy is imperative. Ability to work in a fast-paced environment, and work to tight deadlines. Outstanding organisational skills, with ability to plan, prioritise, take initiative and find proactive solutions, contribute new ideas to projects, work unsupervised, under pressure and multitask effectively. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Role Overview We are looking for a hands on, organised, and people focused HR Assistant/Administrator to support operational teams across Production, Logistics, Transport, and Central functions. This role provides practical, compliant HR support aligned to business needs and plays a key role in HR administration, recruitment, employee relations, and employee engagement across the site. Key Responsibilities Operational HR Support Act as the first point of contact for HR related queries from employees and line managers across all departments. Provide practical and compliant support on employee relations matters, including disciplinaries, grievances, investigations, capability issues, and low level ER cases. Support absence management processes, including logging return-to-work interviews, coordinating wellbeing reviews, liaising with Occupational Health, and supporting long term absence planning. Attend and support employee forums, promoting effective two way communication with the workforce. Assist managers with performance appraisals and development plans aligned to operational objectives. Participate in daily operational meetings where require Manage a high volume of HR administrative activity, including setting up new starters on HR systems, drafting contracts, issuing new starter packs, and maintaining employee records. Ensure accurate and timely updating of HR systems and personnel files in line with legal, audit, and company requirements. Review and maintain up-to-date job descriptions across departments. Recruitment & Onboarding Support the end-to-end recruitment process for both hourly and salaried roles, including booking interviews, coordinating assessments, and preparing interview packs. Advise managers on recruitment approaches, job design, and workforce planning. Coordinate recruitment campaigns and candidate communications. Manage onboarding activities, including right-to-work checks, issuing offer letters, contracts, and system setup. Deliver HR induction sessions and coordinate initial training requirements for new starters. Systems, Reporting & Compliance Maintain accurate employee data across HR systems (e.g. HR Manager, Mitrefinch). Produce regular KPI reports on absence, working time, turnover, and other key people metrics for leadership review. Support internal, ethical, and external audits (e.g. SEDEX, BRC), ensuring all personnel documentation is compliant and audit ready. Assist with reviewing, drafting, and updating HR policies to ensure legal compliance and best practice. Engagement & Development Build strong working relationships across the site, supporting managers in resolving employee concerns and setting clear expectations. Support mediation and resolution processes to promote a positive and inclusive workplace culture. Identify training and development needs with line managers and monitor ongoing learning activity. Support employee engagement initiatives and internal communications to improve morale and retention. Other Responsibilities Support wider HR projects and initiatives as directed by the HR Business Partner or site leadership team. Provide flexible support to the Central HR team as required. Ideal Candidate Previous experience in an HR Assistant, HR Coordinator, HR Administrator or similar role. Comfortable working in a fast paced, operational environment with high volume HR activity. Confident supporting low level ER cases and investigations (training/support provided where required). Organised, detail oriented, and people focused with strong communication skills. If you are interested, please apply below, alternatively, contact Angus on (phone number removed) or (url removed)
Feb 03, 2026
Seasonal
Role Overview We are looking for a hands on, organised, and people focused HR Assistant/Administrator to support operational teams across Production, Logistics, Transport, and Central functions. This role provides practical, compliant HR support aligned to business needs and plays a key role in HR administration, recruitment, employee relations, and employee engagement across the site. Key Responsibilities Operational HR Support Act as the first point of contact for HR related queries from employees and line managers across all departments. Provide practical and compliant support on employee relations matters, including disciplinaries, grievances, investigations, capability issues, and low level ER cases. Support absence management processes, including logging return-to-work interviews, coordinating wellbeing reviews, liaising with Occupational Health, and supporting long term absence planning. Attend and support employee forums, promoting effective two way communication with the workforce. Assist managers with performance appraisals and development plans aligned to operational objectives. Participate in daily operational meetings where require Manage a high volume of HR administrative activity, including setting up new starters on HR systems, drafting contracts, issuing new starter packs, and maintaining employee records. Ensure accurate and timely updating of HR systems and personnel files in line with legal, audit, and company requirements. Review and maintain up-to-date job descriptions across departments. Recruitment & Onboarding Support the end-to-end recruitment process for both hourly and salaried roles, including booking interviews, coordinating assessments, and preparing interview packs. Advise managers on recruitment approaches, job design, and workforce planning. Coordinate recruitment campaigns and candidate communications. Manage onboarding activities, including right-to-work checks, issuing offer letters, contracts, and system setup. Deliver HR induction sessions and coordinate initial training requirements for new starters. Systems, Reporting & Compliance Maintain accurate employee data across HR systems (e.g. HR Manager, Mitrefinch). Produce regular KPI reports on absence, working time, turnover, and other key people metrics for leadership review. Support internal, ethical, and external audits (e.g. SEDEX, BRC), ensuring all personnel documentation is compliant and audit ready. Assist with reviewing, drafting, and updating HR policies to ensure legal compliance and best practice. Engagement & Development Build strong working relationships across the site, supporting managers in resolving employee concerns and setting clear expectations. Support mediation and resolution processes to promote a positive and inclusive workplace culture. Identify training and development needs with line managers and monitor ongoing learning activity. Support employee engagement initiatives and internal communications to improve morale and retention. Other Responsibilities Support wider HR projects and initiatives as directed by the HR Business Partner or site leadership team. Provide flexible support to the Central HR team as required. Ideal Candidate Previous experience in an HR Assistant, HR Coordinator, HR Administrator or similar role. Comfortable working in a fast paced, operational environment with high volume HR activity. Confident supporting low level ER cases and investigations (training/support provided where required). Organised, detail oriented, and people focused with strong communication skills. If you are interested, please apply below, alternatively, contact Angus on (phone number removed) or (url removed)
Ready to find the right role for you? Grade: 4.1 Hours: 37.5 hours per week, Mon-Fri Location: Padworth Lane Lower Padworth Reading Berkshire RG7 4JF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage the weekly payroll process including accurate data entry, leave and absence administration. Raise requisitions/Purchase Orders and manage emerging procurement queries. Run the monthly invoicing (on ELEMOS). Responsible for Depot and HWRC administration. Provide ad hoc project support to managers and supervisors. Provide professional front of the house coverage (phone, reception, monitoring of the general email address, supplies, deliveries). Support the Depot welfare initiatives, including themed events, the local Newsletter, communications to the workforce and other stakeholders. Coordinate bookings of the work spaces and required services, provide support to local meetings. What we're looking for; Previous administration experience gained, procurement experience is essential. Exposure to and an understanding of financial processes and end of the month fulfilments Excellent communication both written and verbal. Able to follow detailed processes to ensure accuracy of information. Previous experience gained using Google Suite, Workday, ELEMOS, Canva is an advantage. Proactive and diligent worker with a strong work ethics and excellent time management skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jan 30, 2026
Full time
Ready to find the right role for you? Grade: 4.1 Hours: 37.5 hours per week, Mon-Fri Location: Padworth Lane Lower Padworth Reading Berkshire RG7 4JF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage the weekly payroll process including accurate data entry, leave and absence administration. Raise requisitions/Purchase Orders and manage emerging procurement queries. Run the monthly invoicing (on ELEMOS). Responsible for Depot and HWRC administration. Provide ad hoc project support to managers and supervisors. Provide professional front of the house coverage (phone, reception, monitoring of the general email address, supplies, deliveries). Support the Depot welfare initiatives, including themed events, the local Newsletter, communications to the workforce and other stakeholders. Coordinate bookings of the work spaces and required services, provide support to local meetings. What we're looking for; Previous administration experience gained, procurement experience is essential. Exposure to and an understanding of financial processes and end of the month fulfilments Excellent communication both written and verbal. Able to follow detailed processes to ensure accuracy of information. Previous experience gained using Google Suite, Workday, ELEMOS, Canva is an advantage. Proactive and diligent worker with a strong work ethics and excellent time management skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
