Working alongside the neighbourhood officers, focus on intervening to resolve ASB cases quickly and accurately, supporting resident particularly vulnerable residents to ensure tenants feel safe in their homes and with their neighbours.
Developing strong partnerships that help to prevent ASB and a mediation service that meets the needs of residents. Be the lead officer responding to neighbour disputes, including information for social media, tenant information leaflets, website information, liaising with external agencies and services and ensuring tenancy management and estates & neighbourhoods have a robust process to resolve ASB and manage neighbourhood disputes effectively.
Qualifications