Store Experience Leader: Elevate Customer Service

  • Sainsbury's
  • Wantage, Oxfordshire
  • Feb 16, 2026
Full time Call Centre / CustomerService

Job Description

A leading retail company in Wantage is seeking a Lead Customer Experience Manager to elevate customer satisfaction and operational efficiency. The chosen candidate will lead a team across various store areas and take accountability for operations during key trading activities. Ideal applicants should have substantial experience in people management, be data-driven, and demonstrate a track record of improving team performance. This role offers a competitive salary and inclusive work environment.