Job Description
A leading fenestration company in the UK is looking for a hands-on Service Department Manager. This key operational role involves managing service cases from customer contact through to resolution, ensuring compliance with regulations and high-quality service. Responsibilities include scheduling workloads, providing technical guidance, and producing quotations for non-warranty repairs. The ideal candidate has a background in fenestration service or installation, strong problem-solving skills, and excellent customer service abilities. A competitive salary and benefits package are offered.