Store Manager - Penhaligon's Edinburgh

Puig is a major player in the worldwide fashion and beauty industry, with a wide portfolio of well known luxury brands across fashion, fragrance, makeup, skincare and wellness.

Founded more than 100 years ago, Puig is a family owned company with a long term commitment to our brands and stakeholders. Our portfolio includes Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more.

We have an exciting role as Store Manager to join our Edinburgh team.

The working schedule is full time, 5 days per week (37.5 hrs), Monday Sunday inclusive.

The Store Manager will be responsible for overseeing the store, staff, merchandise and customer service; achieving sales objectives and maintaining the highest operational and merchandising standards; building highly motivated teams and coaching them to the next level.

Responsibilities

• Analyse sales reports and data to determine the needs of the business and set business strategies.
• Support the development and product knowledge of fragrance consultants.
• Demonstrate sales leadership and play an active role on the selling floor.
• Ensure all consultants provide the highest level of customer service and resolve customer problems quickly and effectively.
• Maintain correct staffing levels and execute cash control procedures including bank deposits, safe funds and petty cash.
• Partner with operations, logistics & product teams to ensure the right assortment and a picture perfect visual merchandising floor.
• Work with Talent Acquisition to fill vacancies promptly and with the right candidates.
• Continuously evaluate consultant performance and provide constant feedback.

• Experience in a niche, luxury environment and a pride in excellent customer service.
• A results oriented, solutions driven mindset.
• Excellent interpersonal skills and a passion for relationship building.
• The ability to influence, negotiate and lead others to action.
• Resilience and persistence.
• A genuine passion for our brand.

• An entrepreneurial, creative and welcoming work culture.
• A range of learning and development opportunities.
• An international company with plenty of opportunities to grow.
• A competitive compensation and benefits package.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.