Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 14, 2026
Full time
Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Sales Administrator Location: Chertsey Contract Type: Permanent Office Based Salary: £30,000 Position Overview As Sales Administrator, you'll be the backbone of the sales office, managing customer enquiries, processing orders and supporting Account Managers on key accounts. You'll work across multiple systems to raise quotations, handle returns and repairs, and liaise with suppliers and internal teams to ensure on-time delivery. Your role directly impacts customer satisfaction and business growth, giving you visibility across the full sales cycle from initial enquiry through to invoice and delivery. Responsibilities Respond to customer enquiries via telephone and email, providing accurate information and support Prepare quotations and process orders using the CRM system, following strict procedures and maintaining data accuracy Support Account Managers and Directors on major contracts and strategic account development Enter order data and place orders with suppliers, tracking progress to meet delivery deadlines Handle returns and repairs through the RMA process with customers and suppliers Liaise with Goods Receipt and Despatch teams to progress orders and resolve delivery issues Inspect goods, support shipping and invoicing as Quality Deputy when required Develop relationships with allocated accounts by maintaining contact and identifying new business opportunities Gather and share relevant market information and supplier product knowledge with the team Support internal reporting, data analysis and general sales office administration Requirements Proficiency with CRM systems and databases to raise quotations, process orders and manage invoicing Strong skills with Microsoft Word and Microsoft Excel Ability to work in an organised manner and balance multiple priorities in a fast-paced office environment Excellent written and verbal communication skills Attention to detail and accuracy when handling data and customer information Ability to work collaboratively with Account Managers, Directors and internal teams Willingness to support wider office duties and take on additional responsibilities If you're looking to advance your career in sales administration and have the skills and experience to succeed in this role, please send your CV and a brief cover letter to (url removed) Please include examples of your experience with CRM systems and any relevant sales office experience. We'll review applications on a rolling basis and contact shortlisted candidates to discuss the opportunity further.
Feb 13, 2026
Full time
Sales Administrator Location: Chertsey Contract Type: Permanent Office Based Salary: £30,000 Position Overview As Sales Administrator, you'll be the backbone of the sales office, managing customer enquiries, processing orders and supporting Account Managers on key accounts. You'll work across multiple systems to raise quotations, handle returns and repairs, and liaise with suppliers and internal teams to ensure on-time delivery. Your role directly impacts customer satisfaction and business growth, giving you visibility across the full sales cycle from initial enquiry through to invoice and delivery. Responsibilities Respond to customer enquiries via telephone and email, providing accurate information and support Prepare quotations and process orders using the CRM system, following strict procedures and maintaining data accuracy Support Account Managers and Directors on major contracts and strategic account development Enter order data and place orders with suppliers, tracking progress to meet delivery deadlines Handle returns and repairs through the RMA process with customers and suppliers Liaise with Goods Receipt and Despatch teams to progress orders and resolve delivery issues Inspect goods, support shipping and invoicing as Quality Deputy when required Develop relationships with allocated accounts by maintaining contact and identifying new business opportunities Gather and share relevant market information and supplier product knowledge with the team Support internal reporting, data analysis and general sales office administration Requirements Proficiency with CRM systems and databases to raise quotations, process orders and manage invoicing Strong skills with Microsoft Word and Microsoft Excel Ability to work in an organised manner and balance multiple priorities in a fast-paced office environment Excellent written and verbal communication skills Attention to detail and accuracy when handling data and customer information Ability to work collaboratively with Account Managers, Directors and internal teams Willingness to support wider office duties and take on additional responsibilities If you're looking to advance your career in sales administration and have the skills and experience to succeed in this role, please send your CV and a brief cover letter to (url removed) Please include examples of your experience with CRM systems and any relevant sales office experience. We'll review applications on a rolling basis and contact shortlisted candidates to discuss the opportunity further.
ADMINISTRATOR JOB SUMMARY: As the Administrator , you will be an integral member of the Warehouse team, supporting the smooth running of a busy distribution unit, as well as working closely with other colleagues across the business. KEY RESPONSIBILITIES OF THE ADMINISTRATOR: Administration Support: Working closely with the team to generate pick notes, dispatching of orders, inputting invoices, as well as updating internal records accurately. Scanning of documentation and other general administration / filing / data entry tasks Transport / Logistics: Assist with transport planning / updating various internal systems and liaise with 3rd party logistics partners, as required. Minute taking in meetings, as and when required. Support with service and repairs schedules and callouts booking engineers, external site maintenance teams etc. Health & safety : Whilst experience of H&S is not required, you will be supporting from an administration point of view - to ensure that toolbox and risk assessments, work instructions, company procedures and policies are signed by the team and recorded accordingly. Being a proactive point of communication between the warehouse and other internal teams / sites. Assisting with the maintenance of training records as required by the Office Manager/QSHE Manager. HR Support: Ensure that sickness / absence / return to work meetings and respective follow up paperwork is recorded, and that any other employee related information is accurate and up to date also. General Housekeeping : ordering of stationery or other office supplies, as required. Sending out post etc. SKILLS / EXPERIENCE: Previous experience of working in a similar role would be ideal, but most importantly, this person needs to be a very organised, self sufficient administrator, with a hands on, team oriented mindset. The ability to work independently, and make decisions is important. Whilst you will work closely with managers in the team, this is a stand alone role, and our client is looking for someone who can manage their own workload, independently. A good understanding of business processes, logistics and overall warehouse activities, is desirable, but training can be provided. Previous experience of working on CRM / ERP packages is essential our client have a very innovative approach and are constantly reviewing their systems and processes. A confidence to learn, and be able to work with multiple systems, is required. Strong organisational and administration skills. Our client is a well-established, growing organisation who offer fantastic benefits to all staff, whether you are a new team member, or have worked there for many years. Free parking on site Competitive holiday package Efficient, tidy warehouse and office site environment Free staff incentives and discounted products / services Company Bonus scheme For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment
Feb 13, 2026
Full time
ADMINISTRATOR JOB SUMMARY: As the Administrator , you will be an integral member of the Warehouse team, supporting the smooth running of a busy distribution unit, as well as working closely with other colleagues across the business. KEY RESPONSIBILITIES OF THE ADMINISTRATOR: Administration Support: Working closely with the team to generate pick notes, dispatching of orders, inputting invoices, as well as updating internal records accurately. Scanning of documentation and other general administration / filing / data entry tasks Transport / Logistics: Assist with transport planning / updating various internal systems and liaise with 3rd party logistics partners, as required. Minute taking in meetings, as and when required. Support with service and repairs schedules and callouts booking engineers, external site maintenance teams etc. Health & safety : Whilst experience of H&S is not required, you will be supporting from an administration point of view - to ensure that toolbox and risk assessments, work instructions, company procedures and policies are signed by the team and recorded accordingly. Being a proactive point of communication between the warehouse and other internal teams / sites. Assisting with the maintenance of training records as required by the Office Manager/QSHE Manager. HR Support: Ensure that sickness / absence / return to work meetings and respective follow up paperwork is recorded, and that any other employee related information is accurate and up to date also. General Housekeeping : ordering of stationery or other office supplies, as required. Sending out post etc. SKILLS / EXPERIENCE: Previous experience of working in a similar role would be ideal, but most importantly, this person needs to be a very organised, self sufficient administrator, with a hands on, team oriented mindset. The ability to work independently, and make decisions is important. Whilst you will work closely with managers in the team, this is a stand alone role, and our client is looking for someone who can manage their own workload, independently. A good understanding of business processes, logistics and overall warehouse activities, is desirable, but training can be provided. Previous experience of working on CRM / ERP packages is essential our client have a very innovative approach and are constantly reviewing their systems and processes. A confidence to learn, and be able to work with multiple systems, is required. Strong organisational and administration skills. Our client is a well-established, growing organisation who offer fantastic benefits to all staff, whether you are a new team member, or have worked there for many years. Free parking on site Competitive holiday package Efficient, tidy warehouse and office site environment Free staff incentives and discounted products / services Company Bonus scheme For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment
Solus Accident Repair Centres
Shenley Church End, Buckinghamshire
Overview ROLE SUMMARY This role reports directly to the Pay and Rewards Manager and has accountability for: the smooth running of the monthly Payroll and ensuring the accurate and the timely processing of the weekly Expense runs ensuring compliance with both HMRC's requirements and departmental procedures & controls Increasing the accuracy and efficiency of department's processes. The role involves assistingthe Pay and Rewards Managerand working alongside a team of three/four Payroll Administrators. Responsibilities KEY RESPONSIBILITIES OF THE JOB Payroll responsibilities Payroll responsibilities include: Management of the payroll and expenses processes, ensuring accurate results within agreed deadlines Assisting with the process of the P11d/ payroll benefits and PSA processes in line with HMRC deadlines Processing of the company's two pension schemes, ensuring compliance with auto-enrolment regulations and scheme Declaration requirements Assisting with the timely and accurate Gender Pay reporting Supporting with the annual audit by providing information and explanations in line with agreed deadlines Ensuring all key Payroll processes are appropriately mapped & documented and that the documents are kept up to date Understanding, anticipating and delivering customer (internal and external) needs whilst building effective relationships Positively responding to both internal and external customers through effective communication and personal accessibility Supporting the team during staff shortages/annual leave pinch points Analysing and reporting on payroll data. Auditing the payroll to make sure it satisfies all government regulations. Developing and refining payroll procedures. Stakeholder management Key internal relationships are with colleagues within the Finance team for day-to-day work and with colleagues from all around the business for payroll and expense queries, ad hoc queries, procedural matters and the embedding of Solus's processes Key external relationships are with HMRC, the Aviva Payroll and Pensions teams. Other responsibilities associated with the role: Other responsibilities include: Risk & governance responsibilities, understanding the risks & controls relating to Accounts and knowing when a risk event should be reported Information Security & GDPR, preserving the confidentiality and integrity of information assets used in carrying out the role Asset management, ensuring that the company's tools, materials, systems and software are used in line with its policies & procedures Participation in the identification and testing of Business Continuity plans for the recovery of key business activities It is the individual's own responsibility to ensure that their professional knowledge and job skills are kept fully up-to-date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the role which the company may reasonably require the post-holder to perform from time to time. Flexible working is outside of core office hours may also be required on an occasional basis. Qualifications Good understanding of payroll principles and legislation Good knowledge of Word/Excel/Outlook Significant experience in an SME environment Wide experience of all aspects of Payroll department work, including leaver calculations, holiday pay and SMP Experience of preparing payroll journals and reconciliation work Previous line management experience Has excellent communication skills at all levels Proactive and has the ability to work on own initiative. Demonstrates good analytical and decision-making skills Has strong time management skills Possesses good organisational skills Accurate documenting skills and attention to detail. Organised work ethics and multi-tasking Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Feb 13, 2026
Full time
Overview ROLE SUMMARY This role reports directly to the Pay and Rewards Manager and has accountability for: the smooth running of the monthly Payroll and ensuring the accurate and the timely processing of the weekly Expense runs ensuring compliance with both HMRC's requirements and departmental procedures & controls Increasing the accuracy and efficiency of department's processes. The role involves assistingthe Pay and Rewards Managerand working alongside a team of three/four Payroll Administrators. Responsibilities KEY RESPONSIBILITIES OF THE JOB Payroll responsibilities Payroll responsibilities include: Management of the payroll and expenses processes, ensuring accurate results within agreed deadlines Assisting with the process of the P11d/ payroll benefits and PSA processes in line with HMRC deadlines Processing of the company's two pension schemes, ensuring compliance with auto-enrolment regulations and scheme Declaration requirements Assisting with the timely and accurate Gender Pay reporting Supporting with the annual audit by providing information and explanations in line with agreed deadlines Ensuring all key Payroll processes are appropriately mapped & documented and that the documents are kept up to date Understanding, anticipating and delivering customer (internal and external) needs whilst building effective relationships Positively responding to both internal and external customers through effective communication and personal accessibility Supporting the team during staff shortages/annual leave pinch points Analysing and reporting on payroll data. Auditing the payroll to make sure it satisfies all government regulations. Developing and refining payroll procedures. Stakeholder management Key internal relationships are with colleagues within the Finance team for day-to-day work and with colleagues from all around the business for payroll and expense queries, ad hoc queries, procedural matters and the embedding of Solus's processes Key external relationships are with HMRC, the Aviva Payroll and Pensions teams. Other responsibilities associated with the role: Other responsibilities include: Risk & governance responsibilities, understanding the risks & controls relating to Accounts and knowing when a risk event should be reported Information Security & GDPR, preserving the confidentiality and integrity of information assets used in carrying out the role Asset management, ensuring that the company's tools, materials, systems and software are used in line with its policies & procedures Participation in the identification and testing of Business Continuity plans for the recovery of key business activities It is the individual's own responsibility to ensure that their professional knowledge and job skills are kept fully up-to-date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the role which the company may reasonably require the post-holder to perform from time to time. Flexible working is outside of core office hours may also be required on an occasional basis. Qualifications Good understanding of payroll principles and legislation Good knowledge of Word/Excel/Outlook Significant experience in an SME environment Wide experience of all aspects of Payroll department work, including leaver calculations, holiday pay and SMP Experience of preparing payroll journals and reconciliation work Previous line management experience Has excellent communication skills at all levels Proactive and has the ability to work on own initiative. Demonstrates good analytical and decision-making skills Has strong time management skills Possesses good organisational skills Accurate documenting skills and attention to detail. Organised work ethics and multi-tasking Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Are you organised, reliable, and looking for an Administrator role based in Warrington? We're recruiting a Administrator - Automotive Repairs to join a well-established business providing automotive parts repairs for vehicles. This is a friendly, fast-paced environment where full training is provided, and there's a clear path from temp-to-perm employment. What will you be doing as a Administrator? Taking customers contact information, address details, and current location to access their account Asking customers a series of questions to understand what repair is needed and how the damage occurred Booking jobs for engineers via email or the online system Checking engineers availability and assigning repairs where possible Directing customers to the nearest walk-in store if engineers diaries are full Noting and updating the system of any changes or cancellations to appointments Liaising with other departments about jobs you've built Processing emails, checking appointments, and maintaining an online filing system Supporting the dispatch team and performing general administrative duties We would LOVE to hear from you if you have the following skills and experience: Previous administrative experience is essential Comfortable using IT systems Good communication skills Educated to GCSE level or equivalent Attention to detail and accuracy Able to work in a fast-paced environment Team player and reliable Contact centre experience is preferred but not essential What will you get in return for your work as a Administrator? 12.71 per hour, paid weekly Monday to Friday, 8:30am - 5:30pm (40 hours per week) Free onsite car parking Full training provided, including shadowing colleagues Temp-to-perm route with permanent benefits, including discounted gym membership, retail, and supermarket offers Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 13, 2026
Seasonal
Are you organised, reliable, and looking for an Administrator role based in Warrington? We're recruiting a Administrator - Automotive Repairs to join a well-established business providing automotive parts repairs for vehicles. This is a friendly, fast-paced environment where full training is provided, and there's a clear path from temp-to-perm employment. What will you be doing as a Administrator? Taking customers contact information, address details, and current location to access their account Asking customers a series of questions to understand what repair is needed and how the damage occurred Booking jobs for engineers via email or the online system Checking engineers availability and assigning repairs where possible Directing customers to the nearest walk-in store if engineers diaries are full Noting and updating the system of any changes or cancellations to appointments Liaising with other departments about jobs you've built Processing emails, checking appointments, and maintaining an online filing system Supporting the dispatch team and performing general administrative duties We would LOVE to hear from you if you have the following skills and experience: Previous administrative experience is essential Comfortable using IT systems Good communication skills Educated to GCSE level or equivalent Attention to detail and accuracy Able to work in a fast-paced environment Team player and reliable Contact centre experience is preferred but not essential What will you get in return for your work as a Administrator? 12.71 per hour, paid weekly Monday to Friday, 8:30am - 5:30pm (40 hours per week) Free onsite car parking Full training provided, including shadowing colleagues Temp-to-perm route with permanent benefits, including discounted gym membership, retail, and supermarket offers Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Job Title: Repairs Administrator Location: E4 (Chingford) Salary: £27,000 Up to £30,000 per annum (depending on experience) Job Type: Permanent, Full-time About the Company This is an exciting opportunity to join a well-established and fast-growing property management and lettings company based in East London. Known for their responsive, client-focused service and proactive approach, the company manages a large and diverse residential portfolio, placing a strong emphasis on professionalism, integrity, and long-term relationships. Their modern, tech-enabled approach makes them a leader in their field, with a reputation for delivering exceptional results for both landlords and tenants. The Role We are seeking a highly organised and proactive Repairs Administrator to join the busy Property Management team. This role is essential to ensuring the smooth handling of all repairs and maintenance requests across the portfolio, acting as a key point of contact between tenants, contractors, and landlords. Key Responsibilities Logging and managing all incoming repair and maintenance requests via phone, email, and online platforms Liaising with tenants to accurately assess the nature and urgency of reported issues Coordinating and scheduling works with approved contractors and ensuring timely resolution Tracking progress and ensuring updates are communicated clearly to all stakeholders Maintaining accurate records of works, costs, and correspondence on internal systems Key Skills & Experience Previous experience in a property management, maintenance coordination, or similar administrative role Must have SOR knowledge and experience. Excellent communication and interpersonal skills Proficiency with property management software A proactive and problem-solving attitude Please call Lizzie lee at Build Recruitment for more information
Feb 12, 2026
Full time
Job Title: Repairs Administrator Location: E4 (Chingford) Salary: £27,000 Up to £30,000 per annum (depending on experience) Job Type: Permanent, Full-time About the Company This is an exciting opportunity to join a well-established and fast-growing property management and lettings company based in East London. Known for their responsive, client-focused service and proactive approach, the company manages a large and diverse residential portfolio, placing a strong emphasis on professionalism, integrity, and long-term relationships. Their modern, tech-enabled approach makes them a leader in their field, with a reputation for delivering exceptional results for both landlords and tenants. The Role We are seeking a highly organised and proactive Repairs Administrator to join the busy Property Management team. This role is essential to ensuring the smooth handling of all repairs and maintenance requests across the portfolio, acting as a key point of contact between tenants, contractors, and landlords. Key Responsibilities Logging and managing all incoming repair and maintenance requests via phone, email, and online platforms Liaising with tenants to accurately assess the nature and urgency of reported issues Coordinating and scheduling works with approved contractors and ensuring timely resolution Tracking progress and ensuring updates are communicated clearly to all stakeholders Maintaining accurate records of works, costs, and correspondence on internal systems Key Skills & Experience Previous experience in a property management, maintenance coordination, or similar administrative role Must have SOR knowledge and experience. Excellent communication and interpersonal skills Proficiency with property management software A proactive and problem-solving attitude Please call Lizzie lee at Build Recruitment for more information
We are currently recruiting for a Project Administrator to join a busy, fast-paced operation. This is an excellent opportunity to play a key role in supporting customers, coordinating service activity, and ensuring smooth day-to-day operations within a 24/7 environment. As Project Administrator, you will be a central point of contact for customers and internal teams, managing communications, service updates, and recovery activity while maintaining high levels of accuracy and professionalism. This is a shift-based role, days and nights 4 on 4 off Key Responsibilities Provide telephone support to customers, managing availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate delays and communicate findings clearly to customers. Monitor and coordinate SLA recovery plans, ensuring timely notifications. Escalate safety incidents and operational risks to senior team members. Liaise with customers regarding vehicle or asset status, maintenance schedules, and repairs. Process and allocate jobs within SAP, including service requests and purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of movements, repairs, and associated costs. Promote a safe working environment by reporting hazards, incidents, and near misses. Skills, Experience & Behaviours Previous experience in a customer service or call centre environment. Understanding of fleet or asset management, vehicle maintenance, or workshop operations. Familiarity with SAP and customer service processes within logistics, engineering, or transport. Experience in a customer-focused operational environment is advantageous. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise effectively. Strong communicator with a collaborative approach and good problem-solving ability. Detail-oriented and committed to delivering excellent service. Benefits Opportunities for longer-term progression. Supportive, team-driven culture with a strong focus on safety and service quality. Employer pension contribution. Life assurance. Private medical cover. Employee Assistance Programme.
Feb 12, 2026
Full time
We are currently recruiting for a Project Administrator to join a busy, fast-paced operation. This is an excellent opportunity to play a key role in supporting customers, coordinating service activity, and ensuring smooth day-to-day operations within a 24/7 environment. As Project Administrator, you will be a central point of contact for customers and internal teams, managing communications, service updates, and recovery activity while maintaining high levels of accuracy and professionalism. This is a shift-based role, days and nights 4 on 4 off Key Responsibilities Provide telephone support to customers, managing availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate delays and communicate findings clearly to customers. Monitor and coordinate SLA recovery plans, ensuring timely notifications. Escalate safety incidents and operational risks to senior team members. Liaise with customers regarding vehicle or asset status, maintenance schedules, and repairs. Process and allocate jobs within SAP, including service requests and purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of movements, repairs, and associated costs. Promote a safe working environment by reporting hazards, incidents, and near misses. Skills, Experience & Behaviours Previous experience in a customer service or call centre environment. Understanding of fleet or asset management, vehicle maintenance, or workshop operations. Familiarity with SAP and customer service processes within logistics, engineering, or transport. Experience in a customer-focused operational environment is advantageous. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise effectively. Strong communicator with a collaborative approach and good problem-solving ability. Detail-oriented and committed to delivering excellent service. Benefits Opportunities for longer-term progression. Supportive, team-driven culture with a strong focus on safety and service quality. Employer pension contribution. Life assurance. Private medical cover. Employee Assistance Programme.
We are recruiting for a Repairs Administrator for a large engingeering contractor based in Stevenage. They are looking for someone to carry out the administration of day to day planning, scheduling and resourcing of direct and indirect labour resources in order to achieve effective and efficient completion of reactive works. Shift Start Time and End Time: 8am to 5pm Days Of Work: Monday to Friday Site Location: Solar House 2 days and WFH three days Job duties To carry out PPM scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently. Liaising with clients where necessary. Ensure that engineers are in attendance and chase for completion. Receiving client requests for additional or reactive attendance, raising a record and progressing that record through its various stages, selecting the correct engineering attendance, chasing for completion within SLA's through to financial closure. Liaising with contract managers when progressing quotations, producing the final presentation document for approval. Raising purchase orders for both materials and subcontracted services as required, utilising the company's preferred suppliers list and procurement department when necessary. Providing accurate and timely data for reports to be used internally and externally as required. Liaise with and communicate daily with engineering delivery and contract management to ensure that all are fully aware of location of staff and status of works. To provide an excellent level of client and customer focus, through all contact channels. RX is acting as an Employment Business in relation to this vacancy.
Feb 12, 2026
Seasonal
We are recruiting for a Repairs Administrator for a large engingeering contractor based in Stevenage. They are looking for someone to carry out the administration of day to day planning, scheduling and resourcing of direct and indirect labour resources in order to achieve effective and efficient completion of reactive works. Shift Start Time and End Time: 8am to 5pm Days Of Work: Monday to Friday Site Location: Solar House 2 days and WFH three days Job duties To carry out PPM scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently. Liaising with clients where necessary. Ensure that engineers are in attendance and chase for completion. Receiving client requests for additional or reactive attendance, raising a record and progressing that record through its various stages, selecting the correct engineering attendance, chasing for completion within SLA's through to financial closure. Liaising with contract managers when progressing quotations, producing the final presentation document for approval. Raising purchase orders for both materials and subcontracted services as required, utilising the company's preferred suppliers list and procurement department when necessary. Providing accurate and timely data for reports to be used internally and externally as required. Liaise with and communicate daily with engineering delivery and contract management to ensure that all are fully aware of location of staff and status of works. To provide an excellent level of client and customer focus, through all contact channels. RX is acting as an Employment Business in relation to this vacancy.
We are currently seeking an Administrator Receptionist for our client in Surbiton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between 12.50 - 13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others. Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders. In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes. Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities. Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems. Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes.
Feb 12, 2026
Seasonal
We are currently seeking an Administrator Receptionist for our client in Surbiton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between 12.50 - 13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others. Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders. In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes. Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities. Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems. Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes.
ABOUT David Pugh Limited David Pugh is a Broadway and West End theatre producer whose past productions include Yasmina Reza's Art and God of Carnage as well as The Play What I Wrote and Equus with Daniel Radcliffe. More recently, David has produced Isobel McArthur's Olivier and Evening Standard Award-winning Pride and Prejudice ( Sort of) and Shirley Valentine with Sheridan Smith. The latest production is a new adaptation of The Constant Wife by the Emmy Award winning writer behind the Disney+ hit Rivals, Laura Wade, and starring Kara Tointon with music composed by Jamie Cullum. ABOUT THIS ROLE To provide efficient and reliable administrative support to a small but busy production team of 3 based in central London. This role could be part or full time but there would be an expectation of all working days to be based in the office in Sloane Square. Salary would be between £30,000 to £35,000 pro-rata depending on experience. KEY RESPONSIBILITIES: Deliver dedicated administrative support to the producers. Complete general administration tasks including the typing of documents, Excel data input, filing and photocopying, pulling together reports, taking minutes Diary management and assisting with travel arrangements, theatre tickets, and restaurant bookings for both David and creatives. Support and cover holidays Answering phones and dealing with queries in a professional and courteous manner Office Maintenance: Coordinating repairs or maintenance when needed, such as the Printers, Coffee Machine, stocking the fridge and ensuring the office is clean and tidy at all times. Organising insurance, and keeping up to date lists of shareholders, and the database. Assist David with personal organisation, including but not limited to, hotel bookings, travel, liaising with landlords, booking medical appointments. Helping to organise tickets for investors and opening nights. Booking rehearsal rooms and making other logistical arrangements in connection with development workshops and production rehearsals Complete any ad-hoc tasks as required EXPERIENCE & SKILLS REQUIRED: Excellent written and verbal communication skills Good planning and organisational skills with attention to detail Efficient with an abundance of common sense Must be proficient in Word, Outlook, Excel, Google 4 years or more of office experience. An interest in theatre is desirable but not essential. No prior production office experience is needed. To apply please send a CV and cover letter to Georgie by an email via the button below.
Feb 12, 2026
Full time
ABOUT David Pugh Limited David Pugh is a Broadway and West End theatre producer whose past productions include Yasmina Reza's Art and God of Carnage as well as The Play What I Wrote and Equus with Daniel Radcliffe. More recently, David has produced Isobel McArthur's Olivier and Evening Standard Award-winning Pride and Prejudice ( Sort of) and Shirley Valentine with Sheridan Smith. The latest production is a new adaptation of The Constant Wife by the Emmy Award winning writer behind the Disney+ hit Rivals, Laura Wade, and starring Kara Tointon with music composed by Jamie Cullum. ABOUT THIS ROLE To provide efficient and reliable administrative support to a small but busy production team of 3 based in central London. This role could be part or full time but there would be an expectation of all working days to be based in the office in Sloane Square. Salary would be between £30,000 to £35,000 pro-rata depending on experience. KEY RESPONSIBILITIES: Deliver dedicated administrative support to the producers. Complete general administration tasks including the typing of documents, Excel data input, filing and photocopying, pulling together reports, taking minutes Diary management and assisting with travel arrangements, theatre tickets, and restaurant bookings for both David and creatives. Support and cover holidays Answering phones and dealing with queries in a professional and courteous manner Office Maintenance: Coordinating repairs or maintenance when needed, such as the Printers, Coffee Machine, stocking the fridge and ensuring the office is clean and tidy at all times. Organising insurance, and keeping up to date lists of shareholders, and the database. Assist David with personal organisation, including but not limited to, hotel bookings, travel, liaising with landlords, booking medical appointments. Helping to organise tickets for investors and opening nights. Booking rehearsal rooms and making other logistical arrangements in connection with development workshops and production rehearsals Complete any ad-hoc tasks as required EXPERIENCE & SKILLS REQUIRED: Excellent written and verbal communication skills Good planning and organisational skills with attention to detail Efficient with an abundance of common sense Must be proficient in Word, Outlook, Excel, Google 4 years or more of office experience. An interest in theatre is desirable but not essential. No prior production office experience is needed. To apply please send a CV and cover letter to Georgie by an email via the button below.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working) REPORTING TO: CEO CONTRACT TYPE : Permanent, Full-time (hybrid) PROPOSED SALARY : to £40,000 per annum depending on experience LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL) HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London. BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment. HOURS: Full-time, 35 hours a week, Monday to Friday. LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills About the role: Principal Responsibilities Finance Administration - 60% of role • Processing grant payments (10-15 weekly) via online banking in line with authorisation limits • Inputting and updating all incoming and outgoing transactions on QuickBooks. • Saving payment confirmations on the server and on QuickBooks. • Scanning and Electronic filing of accounts and finance invoices, receipts, credits. • Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.) • Weekly and monthly bank reconciliations. • Financial support to CEO and auditors for annual audit. • Administration of 3 company credit cards and company expenses. • Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 2. Grant assistance 5% • Review and edit of grant letters for c.15 grants per year. • Email liaison with grantees to ensure timely submission of paperwork including annual reports. 3. Assistance to CEO - 25% • Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. • Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 4. Office Management - 10% • Handling incoming and outgoing correspondence e.g. post, office phone • Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies • Facilities: deal with any repairs and cleaning including liaison with cleaning company • Organising catering for Trustees meetings x3 annually • Weekly backup of server • Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings Person specification • Outstanding organisational and time-management skills • Excellent attention to detail • Excellent numerical skills • Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal) • Good understanding of accounting • Strong interpersonal skills with proven ability to build and maintain positive relationships with colleagues, grantees and collaborators. • Discrete and reliable • Good team player who enjoys working within a small, friendly team. • Capable of working under their own initiative.
Feb 11, 2026
Full time
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working) REPORTING TO: CEO CONTRACT TYPE : Permanent, Full-time (hybrid) PROPOSED SALARY : to £40,000 per annum depending on experience LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL) HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London. BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment. HOURS: Full-time, 35 hours a week, Monday to Friday. LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills About the role: Principal Responsibilities Finance Administration - 60% of role • Processing grant payments (10-15 weekly) via online banking in line with authorisation limits • Inputting and updating all incoming and outgoing transactions on QuickBooks. • Saving payment confirmations on the server and on QuickBooks. • Scanning and Electronic filing of accounts and finance invoices, receipts, credits. • Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.) • Weekly and monthly bank reconciliations. • Financial support to CEO and auditors for annual audit. • Administration of 3 company credit cards and company expenses. • Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 2. Grant assistance 5% • Review and edit of grant letters for c.15 grants per year. • Email liaison with grantees to ensure timely submission of paperwork including annual reports. 3. Assistance to CEO - 25% • Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. • Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 4. Office Management - 10% • Handling incoming and outgoing correspondence e.g. post, office phone • Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies • Facilities: deal with any repairs and cleaning including liaison with cleaning company • Organising catering for Trustees meetings x3 annually • Weekly backup of server • Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings Person specification • Outstanding organisational and time-management skills • Excellent attention to detail • Excellent numerical skills • Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal) • Good understanding of accounting • Strong interpersonal skills with proven ability to build and maintain positive relationships with colleagues, grantees and collaborators. • Discrete and reliable • Good team player who enjoys working within a small, friendly team. • Capable of working under their own initiative.
BDS are recruiting for a Housing Estate Administrator covering a scheme based in Wigan. Your role will be crucial in facilitating smooth estate operations through efficient administrative services, accurate data management, conducting regular estate inspections, and raising necessary repairs to maintain high standards across both sites. Duties include but are not limited too; Support the Estate Manager in managing any complaints made by residents, ensuring procedures are followed and residents are kept updated at all times. Support the Estate Manager in managing any incidents. To promptly report welfare concerns to the Estate Manager. Support the Estate Manager in planning and delivering a programme of resident events. This is a part time position 15 hours position (Monday, Wednesday, Friday) Temp ongoing initially £14.45 PAYE or £18.07 Umbrella Please note: this role requires a full Enhanced DBS Certificate dated in the previous 12 months or on the updates service. Apply now for immediate consideration!
Feb 11, 2026
Full time
BDS are recruiting for a Housing Estate Administrator covering a scheme based in Wigan. Your role will be crucial in facilitating smooth estate operations through efficient administrative services, accurate data management, conducting regular estate inspections, and raising necessary repairs to maintain high standards across both sites. Duties include but are not limited too; Support the Estate Manager in managing any complaints made by residents, ensuring procedures are followed and residents are kept updated at all times. Support the Estate Manager in managing any incidents. To promptly report welfare concerns to the Estate Manager. Support the Estate Manager in planning and delivering a programme of resident events. This is a part time position 15 hours position (Monday, Wednesday, Friday) Temp ongoing initially £14.45 PAYE or £18.07 Umbrella Please note: this role requires a full Enhanced DBS Certificate dated in the previous 12 months or on the updates service. Apply now for immediate consideration!
Job Role: Business Support Coordinator Location: Stirling Hours: Mon-Thurs 9am-4.30pm / Fri 3.30pm Contract Type: Permanent Salary: 26k Are you an exceptional Administrator looking for a refreshing change of role? Our client, an organisation adept at delivering expert solutions to their UK wide client base, is looking to hire an experienced Office Coordinator to further strengthen the existing team. Key Responsibilities: Gather and review essential documentation, including damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance. Act as first point of contact for client communication, taking incoming calls and responding to emails, ensuring client enquiries are dealt with smoothly. Oversee and coordinate property-related repairs. Coordinate the technical staff's diary, booking appointments with the customers and scheduling jobs. Update and maintain client records, ensuring all notes and documents are recorded on the system. Collaborate with contractors, suppliers and technical staff to facilitate timely and high-quality repairs and services. Maintain full compliance ensuring all claims comply with company policies and regulatory standards. What We're Looking For: Experience in property management, construction administration, claims handling, scheduling, repairs coordination, facilities support, or contract administration . Strong communication skills with the ability to confidently speak with clients, contractors, and internal teams. Excellent organisational skills with a high level of attention to detail. Proficiency in Microsoft Office, particularly Word and Excel (advanced) Ability to work collaboratively within a team as well as independently when required. Our client offers a competitive salary, excellent work-life balance, opportunities for progression, pension scheme, on-site parking, and great accessibility by public transport. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 10, 2026
Full time
Job Role: Business Support Coordinator Location: Stirling Hours: Mon-Thurs 9am-4.30pm / Fri 3.30pm Contract Type: Permanent Salary: 26k Are you an exceptional Administrator looking for a refreshing change of role? Our client, an organisation adept at delivering expert solutions to their UK wide client base, is looking to hire an experienced Office Coordinator to further strengthen the existing team. Key Responsibilities: Gather and review essential documentation, including damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance. Act as first point of contact for client communication, taking incoming calls and responding to emails, ensuring client enquiries are dealt with smoothly. Oversee and coordinate property-related repairs. Coordinate the technical staff's diary, booking appointments with the customers and scheduling jobs. Update and maintain client records, ensuring all notes and documents are recorded on the system. Collaborate with contractors, suppliers and technical staff to facilitate timely and high-quality repairs and services. Maintain full compliance ensuring all claims comply with company policies and regulatory standards. What We're Looking For: Experience in property management, construction administration, claims handling, scheduling, repairs coordination, facilities support, or contract administration . Strong communication skills with the ability to confidently speak with clients, contractors, and internal teams. Excellent organisational skills with a high level of attention to detail. Proficiency in Microsoft Office, particularly Word and Excel (advanced) Ability to work collaboratively within a team as well as independently when required. Our client offers a competitive salary, excellent work-life balance, opportunities for progression, pension scheme, on-site parking, and great accessibility by public transport. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator - Administrative & Lettings Support Location: Central London Office Based Role Contract Type: Permanent Salary: £28,000 Our client is a well-established, independent estate agency based in Central London, specialising in residential sales, lettings and property management. They're looking for an Administrator to join their small, dedicated team. This is an excellent opportunity to develop your career in property management, with a clear progression route into a lettings agent role as you build your expertise and take on increased responsibility. Position Overview This is a varied, front-facing administrative and operational role supporting the Directors and wider office team. You'll provide comprehensive PA support whilst gradually developing your knowledge of lettings procedures, tenancy documentation and compliance requirements. Your work will directly contribute to the smooth running of the agency, ensuring clients receive professional, efficient service whilst you build a strong foundation for progression into lettings management. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage the Directors' diaries, scheduling appointments and viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies Process office invoices and manage office-related administration Arrange office equipment servicing, maintenance and contractor call-outs Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Gradually take on increased lettings responsibility as your skills develop Requirements Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Previous experience in an estate agency, lettings or property environment Genuine interest in developing a career in residential lettings Benefits Permanent contract offering job security and stability Structured pathway to progress into a lettings agent role with increased responsibility Mentoring and guidance from experienced property management professionals Opportunity to develop expertise across residential sales, lettings and compliance Flexibility to support viewings and property access when required Alongside a competitive salary, you'll join a value-driven, independent agency where your contributions are recognised and your professional development is supported. You'll work within a small, experienced team that prioritises personal service and client success, offering genuine opportunity to build a rewarding career in property management. How to Apply If you're looking to advance your career in property management and have the skills and experience to succeed in this role, please send your application to us. Please include your CV, a cover letter outlining your relevant experience and interest in developing a career in lettings, and any supporting documents you feel strengthen your application. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Feb 10, 2026
Full time
Administrator - Administrative & Lettings Support Location: Central London Office Based Role Contract Type: Permanent Salary: £28,000 Our client is a well-established, independent estate agency based in Central London, specialising in residential sales, lettings and property management. They're looking for an Administrator to join their small, dedicated team. This is an excellent opportunity to develop your career in property management, with a clear progression route into a lettings agent role as you build your expertise and take on increased responsibility. Position Overview This is a varied, front-facing administrative and operational role supporting the Directors and wider office team. You'll provide comprehensive PA support whilst gradually developing your knowledge of lettings procedures, tenancy documentation and compliance requirements. Your work will directly contribute to the smooth running of the agency, ensuring clients receive professional, efficient service whilst you build a strong foundation for progression into lettings management. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage the Directors' diaries, scheduling appointments and viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies Process office invoices and manage office-related administration Arrange office equipment servicing, maintenance and contractor call-outs Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Gradually take on increased lettings responsibility as your skills develop Requirements Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Previous experience in an estate agency, lettings or property environment Genuine interest in developing a career in residential lettings Benefits Permanent contract offering job security and stability Structured pathway to progress into a lettings agent role with increased responsibility Mentoring and guidance from experienced property management professionals Opportunity to develop expertise across residential sales, lettings and compliance Flexibility to support viewings and property access when required Alongside a competitive salary, you'll join a value-driven, independent agency where your contributions are recognised and your professional development is supported. You'll work within a small, experienced team that prioritises personal service and client success, offering genuine opportunity to build a rewarding career in property management. How to Apply If you're looking to advance your career in property management and have the skills and experience to succeed in this role, please send your application to us. Please include your CV, a cover letter outlining your relevant experience and interest in developing a career in lettings, and any supporting documents you feel strengthen your application. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Feb 10, 2026
Full time
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Property Administrator Self employed/employed position available hourly rate circa £15 £17 dependent on skills and experience + bonus opportunity Based in Yorkshire or surrounding areas - Quarterly in-person meetings required UK driving licence desirable Part time - approx. 20 hours per week (4 hours per day across 5 days) One Estate Agents (part of the One Financial group) is a modern, online-based estate and lettings agency providing property services to landlords and tenants across the UK. The business combines a digital-first approach with practical, hands-on property management, delivering a responsive and professional service to its clients. Due to continued growth, we are looking for a Property Administrator to support the day-to-day running of the letting s operation. The role This is a central role within the business and will involve managing communication between landlords, tenants and contractors, coordinating maintenance issues and ensuring properties are administered correctly throughout the full tenancy lifecycle. You will play an important part in maintaining service standards and ensuring that queries are handled efficiently and professionally. The role is well suited to someone who is organised, confident communicating with a range of people and comfortable taking responsibility for managing ongoing tasks. Key responsibilities but not limited to: Acting as the main point of contact for landlords and tenants on day-to-day matters Managing maintenance requests and coordinating contractors to ensure issues are resolved promptly Logging, tracking and following up repairs and property-related concerns Handling tenancy documentation, renewals and record keeping Responding to enquiries via phone, email and online platforms Supporting the marketing of available properties, including listings and enquiries Arranging and attending occasional property viewings when required Ensuring accurate records are maintained across internal systems Delivering a consistent, professional and reliable service at all times The successful candidate will demonstrate: Previous experience within property, lettings or a related environment, desirable but not essential Strong communication and customer service skills Excellent organisational ability and attention to detail Confidence managing multiple tasks and competing priorities Ability to work autonomously with limited supervision A calm and professional approach when dealing with issues or complaints Competence using property management systems and online platforms (Apex27 experience desirable) This role would suit someone who enjoys responsibility, organisation and being closely involved in the day-to-day operation of a property business, playing a key role in keeping everything running smoothly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Feb 09, 2026
Full time
Property Administrator Self employed/employed position available hourly rate circa £15 £17 dependent on skills and experience + bonus opportunity Based in Yorkshire or surrounding areas - Quarterly in-person meetings required UK driving licence desirable Part time - approx. 20 hours per week (4 hours per day across 5 days) One Estate Agents (part of the One Financial group) is a modern, online-based estate and lettings agency providing property services to landlords and tenants across the UK. The business combines a digital-first approach with practical, hands-on property management, delivering a responsive and professional service to its clients. Due to continued growth, we are looking for a Property Administrator to support the day-to-day running of the letting s operation. The role This is a central role within the business and will involve managing communication between landlords, tenants and contractors, coordinating maintenance issues and ensuring properties are administered correctly throughout the full tenancy lifecycle. You will play an important part in maintaining service standards and ensuring that queries are handled efficiently and professionally. The role is well suited to someone who is organised, confident communicating with a range of people and comfortable taking responsibility for managing ongoing tasks. Key responsibilities but not limited to: Acting as the main point of contact for landlords and tenants on day-to-day matters Managing maintenance requests and coordinating contractors to ensure issues are resolved promptly Logging, tracking and following up repairs and property-related concerns Handling tenancy documentation, renewals and record keeping Responding to enquiries via phone, email and online platforms Supporting the marketing of available properties, including listings and enquiries Arranging and attending occasional property viewings when required Ensuring accurate records are maintained across internal systems Delivering a consistent, professional and reliable service at all times The successful candidate will demonstrate: Previous experience within property, lettings or a related environment, desirable but not essential Strong communication and customer service skills Excellent organisational ability and attention to detail Confidence managing multiple tasks and competing priorities Ability to work autonomously with limited supervision A calm and professional approach when dealing with issues or complaints Competence using property management systems and online platforms (Apex27 experience desirable) This role would suit someone who enjoys responsibility, organisation and being closely involved in the day-to-day operation of a property business, playing a key role in keeping everything running smoothly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Administrator - Social Housing Repairs and Maintenance Based in Stratford Full time , permanent Salary: 26,000 - 28,000 Are you an experienced Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you! Here at Howells, we are working with a leading social housing contractor to find a successful and proactive Administrator to join their team based in Stratford. This role is working on repairs and maintenance within social housing properties and we are looking for candidates with experience in the same or similar field. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As an Administrator, you will support the branch with a variety of general admin duties as well as supporting the planning team with booking repairs into the engineers diaries. Essential Criteria: Excellent telephone manner Professional approach Good communication skills (Both written and verbal) Strong attention to detail Proven, solid administration skills Organised and efficient Proficient in Microsoft Office (Outlook, Word, Excel) Previous experience of office working Positive work ethic Social housing/estate agent experience is desirable Experience using a scheduling system You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this fantastic role please apply online now!
Feb 09, 2026
Full time
Administrator - Social Housing Repairs and Maintenance Based in Stratford Full time , permanent Salary: 26,000 - 28,000 Are you an experienced Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you! Here at Howells, we are working with a leading social housing contractor to find a successful and proactive Administrator to join their team based in Stratford. This role is working on repairs and maintenance within social housing properties and we are looking for candidates with experience in the same or similar field. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As an Administrator, you will support the branch with a variety of general admin duties as well as supporting the planning team with booking repairs into the engineers diaries. Essential Criteria: Excellent telephone manner Professional approach Good communication skills (Both written and verbal) Strong attention to detail Proven, solid administration skills Organised and efficient Proficient in Microsoft Office (Outlook, Word, Excel) Previous experience of office working Positive work ethic Social housing/estate agent experience is desirable Experience using a scheduling system You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this fantastic role please apply online now!
Planner page is loaded Plannerlocations: Croydon - Capital Business Parktime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £30,000.00Job Posting Advert Planner - Administrator Croydon Full Time, Permanent Salary up to £30,000 per annum .We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Planner/Administrator, you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector.A Planner/Administrator within our Croydon branch. You will be doing admin duties, WIP management, will be taking and receiving calls, receiving and responding email, raising variation requests, planning works in conjunction with our supply chain sub-contractors, liaising with sub-contractors regarding work progress and weekly updates, ensuing all the follow-on work required and plan in if supply chain sub-contractors need to return to site to complete snagging and/or additional works. Day to day duties: Answering client & internal calls and emails. Planning work for the sub-contractors. Administration of compliance checks and visits. Housekeeping of internal MCM system. General administration duties. Updating the Disrepair & Void tracker Approving Notice of Completions Issuing Payer notices Raising/issuing Variation requests Attending weekly meetings Mandatory training and compliance. Role Criteria: Previous Experience in Social housing Experience in voids or disrepairs Experience in a Planning role Experience in Building Maintenance Good Written and Verbal communication skills It Literate Good Customer Care skillsAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policiesApply below or to discuss your application further; contact:Laura Bourne ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 09, 2026
Full time
Planner page is loaded Plannerlocations: Croydon - Capital Business Parktime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £30,000.00Job Posting Advert Planner - Administrator Croydon Full Time, Permanent Salary up to £30,000 per annum .We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Planner/Administrator, you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector.A Planner/Administrator within our Croydon branch. You will be doing admin duties, WIP management, will be taking and receiving calls, receiving and responding email, raising variation requests, planning works in conjunction with our supply chain sub-contractors, liaising with sub-contractors regarding work progress and weekly updates, ensuing all the follow-on work required and plan in if supply chain sub-contractors need to return to site to complete snagging and/or additional works. Day to day duties: Answering client & internal calls and emails. Planning work for the sub-contractors. Administration of compliance checks and visits. Housekeeping of internal MCM system. General administration duties. Updating the Disrepair & Void tracker Approving Notice of Completions Issuing Payer notices Raising/issuing Variation requests Attending weekly meetings Mandatory training and compliance. Role Criteria: Previous Experience in Social housing Experience in voids or disrepairs Experience in a Planning role Experience in Building Maintenance Good Written and Verbal communication skills It Literate Good Customer Care skillsAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policiesApply below or to discuss your application further; contact:Laura Bourne ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Location : St Albans, Hertfordshire Salary : £46,871 to £50,998 inclusive annual salary + £5,000 market supplement + up to 19.7 percent employer pension contribution Hours : Full-time (37 hours per week) Flexible working options (including hybrid) About the role If you re passionate about improving homes, delivering high-quality building surveying services, and making a difference to the lives of residents in their community, they'd love to hear from you. They are looking for an experienced Senior Building Surveyor to join their Housing Repairs team. This opportunity has arisen following the internal promotion of the previous postholder, demonstrating their strong commitment to staff development and progression. You will carry out building surveys and diagnose complex defects, manage repair, maintenance and investment projects up to £3m and prepare specifications, tenders, and act as Contract Administrator under JCT forms. You will also lead on estate inspections, minor improvement works, and communal area issues and provide technical advice to colleagues, contractors, and residents. In addition, as a Snr Surveyor you will supervise junior surveyors and support their development. You will also ensure robust health & safety compliance, including CDM and asbestos regulations, support insurance and compensation cases and support in resolving formal complaints. You will be participating in the out-of-hours repairs standby rota and supporting emergency planning when required. About you With a degree or professional qualification in Building Surveying (or substantial equivalent experience), you must have strong technical knowledge of building defects, housing and construction legislation, health & safety and landlord obligations. Previous experience of managing projects, preparing tenders and JCT contract management is also essential for this role. You will also be managing complex budgets, supervising staff and handling challenging customer situations. Excellent interpersonal and communication skills and high standards of customer service to our customers are key for this role. A valid UK driving licence with access to a vehicle and an IOSH qualification (or willingness to achieve within 6 months) are also required. RICS / CIOB membership and working knowledge of HHSRS would be desirable. Join them in making St Albans carbon neutral by 2030, guided by their Sustainability and Climate Crisis Strategy, they put the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services, reducing environmental impact and making a difference. Our client is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station, shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 30.5 days basic annual leave (increasing with service) + bank holidays. • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Closing date for applications: 01 March 2026 Interviews are scheduled for w/c: 09 March 2026 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Senior Building Surveyor, Building Surveyor, Planned Works Surveyor, Capital Projects Manager, Housing Surveyor, Construction Project Manager, Asset Management Surveyor, Maintenance Surveyor, Property Surveyor, RICS Surveyor, CIOB Surveyor, Building Safety Surveyor, Contract Manager Construction, Sustainability Surveyor etc REF-
Feb 09, 2026
Full time
Location : St Albans, Hertfordshire Salary : £46,871 to £50,998 inclusive annual salary + £5,000 market supplement + up to 19.7 percent employer pension contribution Hours : Full-time (37 hours per week) Flexible working options (including hybrid) About the role If you re passionate about improving homes, delivering high-quality building surveying services, and making a difference to the lives of residents in their community, they'd love to hear from you. They are looking for an experienced Senior Building Surveyor to join their Housing Repairs team. This opportunity has arisen following the internal promotion of the previous postholder, demonstrating their strong commitment to staff development and progression. You will carry out building surveys and diagnose complex defects, manage repair, maintenance and investment projects up to £3m and prepare specifications, tenders, and act as Contract Administrator under JCT forms. You will also lead on estate inspections, minor improvement works, and communal area issues and provide technical advice to colleagues, contractors, and residents. In addition, as a Snr Surveyor you will supervise junior surveyors and support their development. You will also ensure robust health & safety compliance, including CDM and asbestos regulations, support insurance and compensation cases and support in resolving formal complaints. You will be participating in the out-of-hours repairs standby rota and supporting emergency planning when required. About you With a degree or professional qualification in Building Surveying (or substantial equivalent experience), you must have strong technical knowledge of building defects, housing and construction legislation, health & safety and landlord obligations. Previous experience of managing projects, preparing tenders and JCT contract management is also essential for this role. You will also be managing complex budgets, supervising staff and handling challenging customer situations. Excellent interpersonal and communication skills and high standards of customer service to our customers are key for this role. A valid UK driving licence with access to a vehicle and an IOSH qualification (or willingness to achieve within 6 months) are also required. RICS / CIOB membership and working knowledge of HHSRS would be desirable. Join them in making St Albans carbon neutral by 2030, guided by their Sustainability and Climate Crisis Strategy, they put the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services, reducing environmental impact and making a difference. Our client is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station, shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 30.5 days basic annual leave (increasing with service) + bank holidays. • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Closing date for applications: 01 March 2026 Interviews are scheduled for w/c: 09 March 2026 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Senior Building Surveyor, Building Surveyor, Planned Works Surveyor, Capital Projects Manager, Housing Surveyor, Construction Project Manager, Asset Management Surveyor, Maintenance Surveyor, Property Surveyor, RICS Surveyor, CIOB Surveyor, Building Safety Surveyor, Contract Manager Construction, Sustainability Surveyor etc REF-
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
Feb 06, 2026
Full time
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
