Customer Service Representative - Welsh Speaking

  • Line Up Aviation
  • Feb 14, 2026
Contractor Call Centre / CustomerService

Job Description

Our client has an opportunity for a Customer Service Executive to join them on a contract basis for 5 months with possible extension. You will be solving routine problems, largely through precedent and referral to general guidelines.

Role: Customer Service Executive
Location: Fully Remote - Head Office is located in Newcastle
Hours: Monday to Friday, 09:00-17:30
Hourly Rate: 14.30 per hour via PAYE

What you'll be doing:

  • Your primary interaction is within your own team and your direct supervisor.
  • In this role you will be given detailed instructions on all tasks.
  • The decisions that you make impact your own work and are closely supervised.
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.

Requirements:

  • Ability to speak fluent Welsh is essential - this must be highlighted on the CV
  • Ability to write fluently in Welsh is essential - this must be highlighted on the CV
  • Strong customer service skills
  • Stakeholder communication skills

If you are interested in applying for this position and you meet the requirements, please apply!

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

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