Reconnect EoE Data Administrator

Reconnect EoE Data Administrator Part Time Fully Remote

Location: Fully Remote

Salary: £18,346

Vacancy Type: Permanent, Part Time

About The Role

RECONNECT supports people leaving prison to access the healthcare and wellbeing services they need to rebuild their lives. From GP registration to mental health referrals and wider community support, we ensure no one falls through the gaps at a critical transition point.

We re looking for a highly organised, proactive Data Administrator to join our East of England team in a fully remote, part-time role (28 hours per week). This is an opportunityto make a real impact while working flexibly from home.

About the Role

As Reconnect EoE Data Administrator, you ll play a central role in managing referrals, maintaining accurate records, and ensuring smooth communication between prisons, probation, healthcare providers and community services.

This is more than a data role; it s about enabling safe transitions and better outcomes.

Key Responsibilities

• Receive, process and triage referrals from prison healthcare, probation and partner agencies
• Manage the Single Point of Contact (email & phone)
• Add and maintain assessments for the Reconnect EoE Team
• Maintain accurate, secure and audit-ready records
• Support clear referral pathways across all settings
• Contribute to monitoring, reporting, KPIs and quality standards
• Work collaboratively with healthcare, probation and voluntary sector partners
• Support training of RECONNECT workers and trainees
• Assist with safeguarding processes and risk monitoring

What We re Looking For

• Strong administrative and data management skills
• Experience using secure databases and case management systems
• Excellent organisation and attention to detail
• Ability to prioritise and meet deadlines
• A trauma-informed, non-judgemental communication style
• A collaborative team player committed to high-quality service delivery

By joining RECONNECT, you ll become part of a purpose-driven service that plays a vital role in breaking the cycle of crime. Your work will directly support safer transitions from prison to community healthcare, helping individuals access coordinated, person-centred support at a critical time in their lives. You ll work within a collaborative, values-led team committed to quality, continuous improvement and making a genuine, measurable difference every day.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.