Regional Sales Administrator

Regional Sales Advisor - Order Processing

Location: Luton
Contract: Permanent, Full-Time

Salary: £35,000 per annum
Bonus: £3,000 per annum (based on business and personal performance)

Working Hours:
Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am - 4:00pm

About the Role
We are recruiting on behalf of our client for a Regional Sales Advisor to join their Order Processing team based in Luton.
This is a key operational role supporting regional sales teams, customers, and external partners to ensure a smooth end-to-end order process. The position plays an important part in delivering excellent customer service while managing high-volume order activity within a structured, fast-paced environment.

Key Responsibilities
Accurately processing customer orders using an ERP system
Managing and maintaining customer master data
Creating and managing installation documentation
Monitoring orders from placement through to delivery and installation
Liaising with dealers, distributors, logistics providers, and internal teams
Managing order books and resolving order-related queries
Coordinating with warehouses to ensure timely and accurate deliveries
Managing loan stock movements where required
Booking and coordinating installation surveys
Delivering a high level of customer service at all times

Candidate Requirements
Previous experience in sales administration, order processing, or customer service
Strong administrative skills with excellent attention to detail
Experience working with ERP systems (SAP is essential)
Ability to manage multiple tasks and competing deadlines
Confident communicator with strong written and verbal skills
Organised, proactive, and solutions-focused approach
Comfortable working in a fast-paced, process-driven environment

What's on Offer
£35,000 basic salary
£3,000 annual bonus (based on business and individual performance)
Permanent, full-time position
Office-based role in Luton
Structured working hours with an early Friday finish
Opportunity to join a stable and well-established organisation

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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