Job Description
Logistics Planner - Scheduling
An established and growing service-led organisation is seeking a Logistics Planner to join their Aftercare operations team. This is a pivotal role responsible for optimising engineer schedules, improving service delivery performance, and ensuring SLAs are consistently met through intelligent planning and data-driven decision making.
Responsibilities:
- Manage and optimise engineer schedules using FSM and PSO platforms.
- Allocate resources based on skills, availability, and geographical location.
- Apply scheduling optimisation tools to minimise travel time and maxmise productivity.
- Monitor live job progress and dynamically reschedule where required.
- Ensure service level agreements are met consistently.
- Analyse scheduling data and KPIs to drive operational improvements.
- Provide insights into field performance and task behaviours.
- Support high-level escalations in collaboration with senior leadership.
If you thrive in a fast-paced service environment and enjoy balancing operational efficiency with customer commitments, this is an excellent opportunity to make a measureable impact.
Requirements:
- Experience in service operations, dispatch, or workforce management.
- Excellent analytical and problem-solving skills.
- Experience managing mulitple priorities in a time-sensitive environment.
If you are an experienced scheduling professional looking to step into a more analytical and optimisation-focused role, apply today for immediate consideration.
To apply for this position, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.
Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
