Department Manager - Victoria's Secret, Southampton

Department Manager - Victoria's Secret, Southampton

Job ID Job ID 74482

Team Team Retail

Location Location Southampton

Job Schedule Job Schedule Full time

Salary Salary competitive

Posting Date Posting Date 10/02/2026

As a Department Manager at Victoria's Secret, you'll be at the heart of your store - guiding your team, inspiring excellence, and creating unforgettable experiences for every customer, every day.

What's in (your) store for you

• Customer Experience - Share your love of our products and deliver exceptional experiences - from helping customers find the perfect fit to making every purchase seamless and memorable
• Lead by example - You'll bring energy and purpose, setting the tone for your team. You'll make sure every shift runs smoothly, brand standards are upheld, and every customer receives a personalised, memorable experience
• Store targets - you'll support the wider management team to achieve key KPIs across the store, focusing on sales growth, profitability, and delivering results that make a real impact
• Store Standards - Keep your store running flawlessly, from stock replenishment and deliveries to loss prevention and health & safety, you'll make sure everything is in place for a smooth, safe, and inspiring environment
• An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride
• Listen, share & shape - Your ideas matter. You'll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow
• Store Operations - take ownership of daily operations, from opening and closing to key holder duties, keeping the store running efficiently and safely
• Executing the new - you'll support with new product launches, floor set moves, and audits across the store, making sure you and all team members are trained, confident, and ready to deliver the VS experience every time

About you

• You have retail management experience in fast-paced stores and a proven track record of exceeding sales targets and KPIs
• You have a passion for retail - You have a passion for all things retail, whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
• You always think about the customer - You're excited to grow your skills and product knowledge, and you take every opportunity to enhance the customer experience
• You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
• You can build strong relationships - You build genuine relationships with customers, with your team, and with partners across the business
• You collaborate with purpose - You collaborate with intention, motivating your team to bring the brand to life every day
• You're a team Player - You are flexible, supportive, and contribute to a positive working environment for all team members
• You think fast is fun - You thrive in a fast-paced environment, embracing change with enthusiasm, multitasking with ease, and collaborating to get things done

Being part of a great brand isn't the only thing we have on offer, you'll also get access to:

• 25% off a huge selection of Victoria's Secret, Next, Gap in store
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health and wellbeing services including 24/7 digital GP
• Learning and development opportunities and support with upskilling core skills through on the job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line).

What's Next?

Show us what you can do. Submit your application online and our in store recruiters will take a first look at your experience and strengths.

Pre screening

Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.

In store Assessment

Show us what you can do. You'll be invited to an in store assessment or interview to experience the role first hand and talk through your experience in more detail. For management roles, this may also include a competency based interview.

Offer

If it's the right match, our in store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview

Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast paced, full of growth and all about our brilliant collaborative team. From outlets to full range stores, there's space for you to make your mark.

Explore similar opportunities across our business.

Team Member (Delivery) - Southampton (N112188) Team Member (Stock) - Southampton (N112189)

You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world.

About Victoria's Secret

We are the specialist retailer of fashion inspired signature lingerie, sleepwear, athleisure and swim, as well as award winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria's Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

Challenges. Opportunities. The future. Let's take it on at NEXT.