Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 12, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Change Manager Location: Sheffield (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you passionate about driving transformation and making a real impact? Our client, a leader in the Utilities industry, is seeking a dynamic Change Manager to be at the forefront of change initiatives, ensuring that the people side of transformation is effectively addressed. If you're ready to help shape the future and empower teams, we want to hear from you! What You'll Do: As a Change Manager, you will play a pivotal role in planning, managing, and executing change management activities for exciting digital products and services. Your responsibilities will include: Change Delivery and Execution: Design and implement tailored change plans for various initiatives. Coordinate stakeholder engagement, communications, training, and support activities. Create user-facing materials and guidance documents to aid in the transition. Monitor and report on business readiness and adoption progress through feedback. Develop detailed change implementation plans, including timelines and risk management strategies. Stakeholder and User Engagement: Build and maintain strong relationships with product teams, end users, and business leaders. Ensure change messaging is clear, relevant, and timely. Advocate for user needs within product delivery and change decision-making. Identify and engage change champions and advocates within the organization. Listen to stakeholder concerns and manage expectations effectively. User Journey and Adoption Support: Map user journeys and assess impacts across various roles and processes. Prepare users for upcoming changes and address any resistance or concerns. Support teams and individuals during the transition, fostering smooth adoption. Engage in post-launch activities to embed change into business-as-usual. Contribute to continuous improvement through feedback cycles. Collaboration and Alignment: Partner closely with the Strategy, Transformation and Change Lead to align change delivery with organizational goals. Work with communications and project teams for coordinated execution. Elevate change maturity across teams through knowledge sharing and support. Collaborate with workforce strategy to identify training needs for smooth implementation. What You Bring: Proven experience as a Business or Digital Change Manager, Change Analyst, or similar role. Relevant Change Management Qualifications (e.g., APMG, Lean 6-Sigma Green-Belt, Prosci). Strong understanding of stakeholder engagement, business readiness, and user adoption principles. Ability to manage multiple priorities in a fast-paced environment. Excellent interpersonal skills, empathy, and the ability to build strong relationships. Exceptional problem-solving and analytical thinking abilities. Experience with journey mapping or impact assessments is a plus. Outstanding organizational, project, and time management skills. Why Join Us? This is an exciting opportunity to be part of a transformative journey in the Utilities industry. You will work alongside passionate professionals who are committed to making a difference. If you're ready to take on this challenge and help embed change sustainably, we invite you to apply! Ready to Make a Difference? If you're enthusiastic about driving change and making an impact, we'd love to hear from you! Apply today to join our client's team and help shape the future of their organization. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 12, 2026
Contractor
Change Manager Location: Sheffield (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you passionate about driving transformation and making a real impact? Our client, a leader in the Utilities industry, is seeking a dynamic Change Manager to be at the forefront of change initiatives, ensuring that the people side of transformation is effectively addressed. If you're ready to help shape the future and empower teams, we want to hear from you! What You'll Do: As a Change Manager, you will play a pivotal role in planning, managing, and executing change management activities for exciting digital products and services. Your responsibilities will include: Change Delivery and Execution: Design and implement tailored change plans for various initiatives. Coordinate stakeholder engagement, communications, training, and support activities. Create user-facing materials and guidance documents to aid in the transition. Monitor and report on business readiness and adoption progress through feedback. Develop detailed change implementation plans, including timelines and risk management strategies. Stakeholder and User Engagement: Build and maintain strong relationships with product teams, end users, and business leaders. Ensure change messaging is clear, relevant, and timely. Advocate for user needs within product delivery and change decision-making. Identify and engage change champions and advocates within the organization. Listen to stakeholder concerns and manage expectations effectively. User Journey and Adoption Support: Map user journeys and assess impacts across various roles and processes. Prepare users for upcoming changes and address any resistance or concerns. Support teams and individuals during the transition, fostering smooth adoption. Engage in post-launch activities to embed change into business-as-usual. Contribute to continuous improvement through feedback cycles. Collaboration and Alignment: Partner closely with the Strategy, Transformation and Change Lead to align change delivery with organizational goals. Work with communications and project teams for coordinated execution. Elevate change maturity across teams through knowledge sharing and support. Collaborate with workforce strategy to identify training needs for smooth implementation. What You Bring: Proven experience as a Business or Digital Change Manager, Change Analyst, or similar role. Relevant Change Management Qualifications (e.g., APMG, Lean 6-Sigma Green-Belt, Prosci). Strong understanding of stakeholder engagement, business readiness, and user adoption principles. Ability to manage multiple priorities in a fast-paced environment. Excellent interpersonal skills, empathy, and the ability to build strong relationships. Exceptional problem-solving and analytical thinking abilities. Experience with journey mapping or impact assessments is a plus. Outstanding organizational, project, and time management skills. Why Join Us? This is an exciting opportunity to be part of a transformative journey in the Utilities industry. You will work alongside passionate professionals who are committed to making a difference. If you're ready to take on this challenge and help embed change sustainably, we invite you to apply! Ready to Make a Difference? If you're enthusiastic about driving change and making an impact, we'd love to hear from you! Apply today to join our client's team and help shape the future of their organization. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Work Pattern Week 1 Sunday: 04:00-11:30 Monday: 04:00-11:30 Wednesday: 04:00-11:30 Thursday: 04:00-11:30 Friday: 04:00-11:30 Week 2 Monday: 15:30-23:30 Tuesday: 15:30-23:30 Wednesday: 15:30-23:30 Thursday: 15:30-23:30 Saturday: 15:30-23:30 Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager. Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager. Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening. Allocate resource effectively to deliver a quick payment experience. Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times. Coordinate the team to deliver a clean, safe and well-presented store. Play their part in creating a great team atmosphere that is inclusive of everyone. Role model great Customer Service. Role model the M&S behaviours and Colleague Expectations across the store. Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues. Support nearby stores if operationally required. Responsible for being a key holder and answering call outs as required. Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational, improved and consistent visual customer journey in store which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Feb 12, 2026
Full time
Work Pattern Week 1 Sunday: 04:00-11:30 Monday: 04:00-11:30 Wednesday: 04:00-11:30 Thursday: 04:00-11:30 Friday: 04:00-11:30 Week 2 Monday: 15:30-23:30 Tuesday: 15:30-23:30 Wednesday: 15:30-23:30 Thursday: 15:30-23:30 Saturday: 15:30-23:30 Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager. Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager. Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening. Allocate resource effectively to deliver a quick payment experience. Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times. Coordinate the team to deliver a clean, safe and well-presented store. Play their part in creating a great team atmosphere that is inclusive of everyone. Role model great Customer Service. Role model the M&S behaviours and Colleague Expectations across the store. Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues. Support nearby stores if operationally required. Responsible for being a key holder and answering call outs as required. Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational, improved and consistent visual customer journey in store which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
£27,040 - £37,333 per annum 30 days holiday (pro rata) 10% in store discount Everyone at Lidl brings something different to the table - but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Bristol, Oxford, or Redditch This isn't just an apprenticeship, it's a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We'll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University . Within four years, you'll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don't forget, you'll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here's a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You'll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you'll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You'll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you'll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you'll build on your experience and skill set to take even more of an active role in your store's success. Alongside your role, you'll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here's where you take on your official title of Store Manager-in-Training. Alongside your role, you'll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you've successfully completed year four, you'll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you'll also be fully equipped to lead a store team of your own. What you'll need Maths and English at level 2 or above (GCSE grade 4, or previously grade C) To be legally entitled to work in the UK on a full time, permanent basis Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc) Good time-management skills, as you'll need to balance your study, assignments and work in store Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person's journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive Competitive pay that increases as you progress A permanent contract 30-35 days holiday 10% in-store discount Discounted gym memberships Plus, more of the perks you deserve If you're ready to get stuck in, want to kick-start your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.
Feb 12, 2026
Full time
£27,040 - £37,333 per annum 30 days holiday (pro rata) 10% in store discount Everyone at Lidl brings something different to the table - but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Bristol, Oxford, or Redditch This isn't just an apprenticeship, it's a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We'll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University . Within four years, you'll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don't forget, you'll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here's a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You'll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you'll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You'll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you'll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you'll build on your experience and skill set to take even more of an active role in your store's success. Alongside your role, you'll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here's where you take on your official title of Store Manager-in-Training. Alongside your role, you'll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you've successfully completed year four, you'll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you'll also be fully equipped to lead a store team of your own. What you'll need Maths and English at level 2 or above (GCSE grade 4, or previously grade C) To be legally entitled to work in the UK on a full time, permanent basis Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc) Good time-management skills, as you'll need to balance your study, assignments and work in store Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person's journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive Competitive pay that increases as you progress A permanent contract 30-35 days holiday 10% in-store discount Discounted gym memberships Plus, more of the perks you deserve If you're ready to get stuck in, want to kick-start your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.
TDS is a leading profit for purpose organisation in the UK's private rented and new build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK. A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations. Following the planned retirement of our long standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer focused innovation. As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction. Key responsibilities include: Leading the development and delivery of TDS's long term strategy in partnership with the Board. Driving strong operational performance while ensuring we remain firmly rooted in our social purpose. Strengthening TDS's profile and relationships with government, regulators, industry partners and the wider public. Supporting the Board with strategic insight, clear communication and effective governance. Navigating upcoming government tenders and sector changes with confidence and clarity. Developing commercial partnerships and joint ventures which are aligned with our social purpose Championing innovation, digital transformation and the use of AI to improve customer experience. Embedding a values led culture where colleagues feel supported, listened to and motivated to deliver their best. We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose. In return, we offer the opportunity to lead a respected, forward looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK. A full recruitment pack is available by clicking through the Apply option.
Feb 12, 2026
Full time
TDS is a leading profit for purpose organisation in the UK's private rented and new build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK. A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations. Following the planned retirement of our long standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer focused innovation. As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction. Key responsibilities include: Leading the development and delivery of TDS's long term strategy in partnership with the Board. Driving strong operational performance while ensuring we remain firmly rooted in our social purpose. Strengthening TDS's profile and relationships with government, regulators, industry partners and the wider public. Supporting the Board with strategic insight, clear communication and effective governance. Navigating upcoming government tenders and sector changes with confidence and clarity. Developing commercial partnerships and joint ventures which are aligned with our social purpose Championing innovation, digital transformation and the use of AI to improve customer experience. Embedding a values led culture where colleagues feel supported, listened to and motivated to deliver their best. We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose. In return, we offer the opportunity to lead a respected, forward looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK. A full recruitment pack is available by clicking through the Apply option.
We re looking for a sharp, driven and data-led Marketing Manager to take ownership of our Client's digital marketing engine. This is a chance to play a key role in shaping how marketing drives growth. You ll have real ownership, influence and the opportunity to make measurable improvements across the business. This is a senior, hands-on role at the centre of the business working closely with the Marketing Director, Marketing Executive, Account Managers and Sales teams to ensure campaigns, systems and data all work brilliantly together. The role in a nutshell You ll own the performance, automation and optimisation of our digital marketing activity across the full B2B funnel. From CRM workflows and data hygiene to campaign performance and reporting, you ll make sure everything runs smoothly, efficiently and delivers measurable commercial impact. We need someone who knows their numbers, spots issues before they become problems, and isn t afraid to improve the way things are done. What you ll be doing: Plan, execute and optimise B2B digital campaigns across LinkedIn, email and web Support paid campaign activity and performance tracking Build and optimise nurture journeys to convert leads through the funnel Take ownership of HubSpot and Salesforce workflows, automation and data hygiene Cleanse and optimise data to ensure accuracy and efficiency Improve processes, workflows and reporting across marketing and sales Ensure leads are scored, routed and tracked effectively Ability to build dashboards and report on campaign and pipeline performance a bonus Translate data into clear, actionable insights Track ROI, conversion rates and campaign effectiveness Continuously test, learn and improve performance Build strong relationships with stakeholders and guide teams on best use of CRM and data Skills and Experience: Highly analytical and naturally data-driven Experienced in B2B / SaaS digital marketing or marketing operations Confident managing marketing tech and CRM platforms (HubSpot) Comfortable improving systems, processes and workflows Resourceful, proactive and solutions-focused A strong communicator who works well with stakeholders Excellent salary, culture and benefits. Please only apply if you are able to commute to the office with ease.
Feb 12, 2026
Full time
We re looking for a sharp, driven and data-led Marketing Manager to take ownership of our Client's digital marketing engine. This is a chance to play a key role in shaping how marketing drives growth. You ll have real ownership, influence and the opportunity to make measurable improvements across the business. This is a senior, hands-on role at the centre of the business working closely with the Marketing Director, Marketing Executive, Account Managers and Sales teams to ensure campaigns, systems and data all work brilliantly together. The role in a nutshell You ll own the performance, automation and optimisation of our digital marketing activity across the full B2B funnel. From CRM workflows and data hygiene to campaign performance and reporting, you ll make sure everything runs smoothly, efficiently and delivers measurable commercial impact. We need someone who knows their numbers, spots issues before they become problems, and isn t afraid to improve the way things are done. What you ll be doing: Plan, execute and optimise B2B digital campaigns across LinkedIn, email and web Support paid campaign activity and performance tracking Build and optimise nurture journeys to convert leads through the funnel Take ownership of HubSpot and Salesforce workflows, automation and data hygiene Cleanse and optimise data to ensure accuracy and efficiency Improve processes, workflows and reporting across marketing and sales Ensure leads are scored, routed and tracked effectively Ability to build dashboards and report on campaign and pipeline performance a bonus Translate data into clear, actionable insights Track ROI, conversion rates and campaign effectiveness Continuously test, learn and improve performance Build strong relationships with stakeholders and guide teams on best use of CRM and data Skills and Experience: Highly analytical and naturally data-driven Experienced in B2B / SaaS digital marketing or marketing operations Confident managing marketing tech and CRM platforms (HubSpot) Comfortable improving systems, processes and workflows Resourceful, proactive and solutions-focused A strong communicator who works well with stakeholders Excellent salary, culture and benefits. Please only apply if you are able to commute to the office with ease.
Maths Teacher - Permanent Role Croydon, South London Easter 2026 Start MPS-UPS (Outer London) High-Performing Secondary School Are you an enthusiastic and motivated Maths Teacher looking to make a lasting impact in a supportive and ambitious secondary school? A progressive and inclusive secondary school in Croydon is seeking a passionate Maths Teacher to join their successful Mathematics department from Easter 2026. This is an excellent opportunity to work in a school that values innovation, high expectations, and staff development. The school welcomes applications from ECTs and experienced teachers, offering structured mentoring, high-quality CPD, and clear opportunities for career progression. Maths Teacher - The Role Permanent, full-time Maths Teacher position Start date: Easter 2026 MPS-UPS (Outer London pay scale) Teaching Maths across KS3 and KS4, with KS5 available for suitable candidates Access to modern classrooms, digital learning resources, and specialist Maths facilities Joining a collaborative, well-resourced department with strong and supportive leadership Maths Teacher - Who They're Looking For The successful candidate will be: A qualified teacher with QTS Confident in delivering engaging and structured Maths lessons Able to motivate and challenge learners of all abilities Committed to continuous professional development Enthusiastic about contributing to whole-school life and enrichment opportunities Maths Teacher - About the School Located in Croydon, South London, this diverse 11-18 secondary school is recognised for its positive culture, inclusive values, and strong academic outcomes. The school places a strong emphasis on wellbeing, staff development, and creating a calm, purposeful learning environment. The Maths department is a key strength within the school, with excellent results, strong leadership, and a shared commitment to innovative and effective teaching practice. Maths Teacher - Why Join This School? Supportive and approachable senior leadership team Excellent transport links across South and Central London Strong culture of collaboration and professional growth A wide range of enrichment activities including Maths clubs and competitions Clear progression opportunities for ambitious teachers Maths Teacher - Apply Today If you are looking for a school where your contribution will be valued and your career can flourish, this could be the perfect opportunity. Click Apply now or contact Natalie at Aspire People for a confidential and friendly discussion about this Maths Teacher role. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Feb 12, 2026
Full time
Maths Teacher - Permanent Role Croydon, South London Easter 2026 Start MPS-UPS (Outer London) High-Performing Secondary School Are you an enthusiastic and motivated Maths Teacher looking to make a lasting impact in a supportive and ambitious secondary school? A progressive and inclusive secondary school in Croydon is seeking a passionate Maths Teacher to join their successful Mathematics department from Easter 2026. This is an excellent opportunity to work in a school that values innovation, high expectations, and staff development. The school welcomes applications from ECTs and experienced teachers, offering structured mentoring, high-quality CPD, and clear opportunities for career progression. Maths Teacher - The Role Permanent, full-time Maths Teacher position Start date: Easter 2026 MPS-UPS (Outer London pay scale) Teaching Maths across KS3 and KS4, with KS5 available for suitable candidates Access to modern classrooms, digital learning resources, and specialist Maths facilities Joining a collaborative, well-resourced department with strong and supportive leadership Maths Teacher - Who They're Looking For The successful candidate will be: A qualified teacher with QTS Confident in delivering engaging and structured Maths lessons Able to motivate and challenge learners of all abilities Committed to continuous professional development Enthusiastic about contributing to whole-school life and enrichment opportunities Maths Teacher - About the School Located in Croydon, South London, this diverse 11-18 secondary school is recognised for its positive culture, inclusive values, and strong academic outcomes. The school places a strong emphasis on wellbeing, staff development, and creating a calm, purposeful learning environment. The Maths department is a key strength within the school, with excellent results, strong leadership, and a shared commitment to innovative and effective teaching practice. Maths Teacher - Why Join This School? Supportive and approachable senior leadership team Excellent transport links across South and Central London Strong culture of collaboration and professional growth A wide range of enrichment activities including Maths clubs and competitions Clear progression opportunities for ambitious teachers Maths Teacher - Apply Today If you are looking for a school where your contribution will be valued and your career can flourish, this could be the perfect opportunity. Click Apply now or contact Natalie at Aspire People for a confidential and friendly discussion about this Maths Teacher role. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
A leading digital energy supplier in Greater London is seeking a Recruitment Specialist to enhance their talent acquisition efforts across various teams. This role emphasizes sourcing, interviewing, and nurturing a positive candidate experience within a collaborative environment. Ideal candidates should possess experience in sourcing and the ability to assess cultural fit effectively. The company promotes a unique culture, empowered autonomy, and offers competitive perks to support employee satisfaction.
Feb 12, 2026
Full time
A leading digital energy supplier in Greater London is seeking a Recruitment Specialist to enhance their talent acquisition efforts across various teams. This role emphasizes sourcing, interviewing, and nurturing a positive candidate experience within a collaborative environment. Ideal candidates should possess experience in sourcing and the ability to assess cultural fit effectively. The company promotes a unique culture, empowered autonomy, and offers competitive perks to support employee satisfaction.
£27,040 - £37,333 per annum 30 days holiday (pro rata) 10% in store discount Everyone at Lidl brings something different to the table - but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Devon, Cornwall, Somerset, Dorset and Bournemouth This isn't just an apprenticeship, it's a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We'll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University . Within four years, you'll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don't forget, you'll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here's a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You'll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you'll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You'll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you'll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you'll build on your experience and skill set to take even more of an active role in your store's success. Alongside your role, you'll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here's where you take on your official title of Store Manager-in-Training. Alongside your role, you'll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you've successfully completed year four, you'll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you'll also be fully equipped to lead a store team of your own. What you'll need What you'll need Maths and English at level 2 or above (GCSE grade 4, or previously grade C) To be legally entitled to work in the UK on a full time, permanent basis Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc) Good time-management skills, as you'll need to balance your study, assignments and work in store Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person's journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive What you'll receive Competitive pay that increases as you progress A permanent contract 30-35 days holiday 10% in-store discount Discounted gym memberships Plus, more of the perks you deserve If you're ready to get stuck in, want to kick-start your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.
Feb 12, 2026
Full time
£27,040 - £37,333 per annum 30 days holiday (pro rata) 10% in store discount Everyone at Lidl brings something different to the table - but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Devon, Cornwall, Somerset, Dorset and Bournemouth This isn't just an apprenticeship, it's a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We'll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University . Within four years, you'll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don't forget, you'll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here's a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You'll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you'll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You'll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you'll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you'll build on your experience and skill set to take even more of an active role in your store's success. Alongside your role, you'll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here's where you take on your official title of Store Manager-in-Training. Alongside your role, you'll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you've successfully completed year four, you'll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you'll also be fully equipped to lead a store team of your own. What you'll need What you'll need Maths and English at level 2 or above (GCSE grade 4, or previously grade C) To be legally entitled to work in the UK on a full time, permanent basis Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc) Good time-management skills, as you'll need to balance your study, assignments and work in store Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person's journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive What you'll receive Competitive pay that increases as you progress A permanent contract 30-35 days holiday 10% in-store discount Discounted gym memberships Plus, more of the perks you deserve If you're ready to get stuck in, want to kick-start your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.
L&Q Non Executive Director Location: London Time commitment: The formal time commitment is approximately 2-3 days per month, including Board and briefing meetings. L&Q also encourages Board members to spend time visiting communities and engaging with residents and colleagues on an informal basis, to deepen understanding of the organisation and its impact. Remuneration: £15,632 per annum About the Role L&Q is one of the UK's largest housing associations. We are driven by social purpose and long term responsibility to residents and communities. We are seeking a Non Executive Director who brings deep experience of leading large scale, customer facing organisations where customer relationships are long-term and trust based to strengthen our Group Board. As a member of the Group Board, you will provide independent challenge and support to the Chair and Executive team, ensuring that resident and customer needs are embedded in our management of strategy, risk, performance and transformation. You will contribute to governance, engage visibly with residents and colleagues, and help steward L&Q's long term mission. You will have operated at senior executive or non executive level within a, large organisation with an operating model comparable in scale and complexity to L&Q. You will also have held end to end accountability for a customer operating environment, serving a diverse customer base, with many retained over long periods or a even a lifetime. Your background will include: Strategic oversight of the full customer journey, including call centres, and complaints handling and resolution functions. Senior accountability for national or regional customer operations, balancing service quality, efficiency, compliance and reputation at scale. Leadership of IT, data and digital enabled change that has reshaped customer journeys, service models and operating structures (you will need to be outcomes focused, not a technology expert). L&Q is a long term steward of homes, services and communities, and this appointment will resonate with candidates whose careers have been spent in organisations that maintain enduring relationships with their customers. Our residents' needs change over time, and we are seeking a Non Executive Director who understands how organisations design services, govern performance and lead transformation in environments where relationships, responsibility and trust are built over many years. Candidates who have supported or overseen customer facing organisations with this sense of ongoing stewardship and societal responsibility are likely to find strong alignment with L&Q's purpose and values. While this appointment is initially to the Group Board, it is anticipated that the successful candidate will also be asked to serve on a Board Committee. Committee membership will be determined following appointment, based on an assessment of the individual's skills, experience and background. With a new corporate strategy due to launch in March 2026 this is an exciting time to join us and an opportunity to help shape the direction of a purpose driven organisation at scale; to strengthen services and outcomes for residents; and to contribute to a Board culture that values diversity, inclusion, accountability and continuous improvement. For more information please click Apply. Closing date - 9am, Monday 2nd March 2026 For a confidential discussion and details of the timetable and process, please contact Rosie Gunn on or Louise Bickley on or visit our microsite to apply. L&Q is committed to equality, diversity and inclusion. We warmly encourage applications from candidates of all backgrounds and especially those currently under represented at Board level.
Feb 12, 2026
Full time
L&Q Non Executive Director Location: London Time commitment: The formal time commitment is approximately 2-3 days per month, including Board and briefing meetings. L&Q also encourages Board members to spend time visiting communities and engaging with residents and colleagues on an informal basis, to deepen understanding of the organisation and its impact. Remuneration: £15,632 per annum About the Role L&Q is one of the UK's largest housing associations. We are driven by social purpose and long term responsibility to residents and communities. We are seeking a Non Executive Director who brings deep experience of leading large scale, customer facing organisations where customer relationships are long-term and trust based to strengthen our Group Board. As a member of the Group Board, you will provide independent challenge and support to the Chair and Executive team, ensuring that resident and customer needs are embedded in our management of strategy, risk, performance and transformation. You will contribute to governance, engage visibly with residents and colleagues, and help steward L&Q's long term mission. You will have operated at senior executive or non executive level within a, large organisation with an operating model comparable in scale and complexity to L&Q. You will also have held end to end accountability for a customer operating environment, serving a diverse customer base, with many retained over long periods or a even a lifetime. Your background will include: Strategic oversight of the full customer journey, including call centres, and complaints handling and resolution functions. Senior accountability for national or regional customer operations, balancing service quality, efficiency, compliance and reputation at scale. Leadership of IT, data and digital enabled change that has reshaped customer journeys, service models and operating structures (you will need to be outcomes focused, not a technology expert). L&Q is a long term steward of homes, services and communities, and this appointment will resonate with candidates whose careers have been spent in organisations that maintain enduring relationships with their customers. Our residents' needs change over time, and we are seeking a Non Executive Director who understands how organisations design services, govern performance and lead transformation in environments where relationships, responsibility and trust are built over many years. Candidates who have supported or overseen customer facing organisations with this sense of ongoing stewardship and societal responsibility are likely to find strong alignment with L&Q's purpose and values. While this appointment is initially to the Group Board, it is anticipated that the successful candidate will also be asked to serve on a Board Committee. Committee membership will be determined following appointment, based on an assessment of the individual's skills, experience and background. With a new corporate strategy due to launch in March 2026 this is an exciting time to join us and an opportunity to help shape the direction of a purpose driven organisation at scale; to strengthen services and outcomes for residents; and to contribute to a Board culture that values diversity, inclusion, accountability and continuous improvement. For more information please click Apply. Closing date - 9am, Monday 2nd March 2026 For a confidential discussion and details of the timetable and process, please contact Rosie Gunn on or Louise Bickley on or visit our microsite to apply. L&Q is committed to equality, diversity and inclusion. We warmly encourage applications from candidates of all backgrounds and especially those currently under represented at Board level.
E-commerce Director Devon ROLE SUMMARY Reporting to the CEO, the Director of Ecommerce will lead all digital activity across the business, with full ownership of e-commerce, performance marketing and website trading. The role is accountable for the website technology stack, ongoing development and optimisation, forecasting and strategic planning, and for driving data led insight to deliver growth across our Group of brands. RESPONSIBILITIES Set and lead the Group digital and performance marketing strategy, providing clear direction across Performance Marketing, E-commerce Trading, CRM/Email, Marketplaces and Social. Build, lead and scale an in-house Group performance marketing function, acting as a centre of excellence for acquisition, optimisation and growth. Own digital revenue performance, with accountability for customer acquisition, retention, lifetime value and contribution by channel and territory. Define and deliver Group-wide acquisition and retention strategies, setting clear targets, KPIs and accountability across teams. Partner closely with Brand MDs and senior marketing leaders to optimise media investment, trading priorities and performance outcomes. Lead forecasting, budgeting and 6-monthly growth planning for all digital channels, ensuring alignment with profitability and Group growth ambitions. Drive a rigorous, data-led approach to attribution, incrementality and channel performance, improving commercial decision-making across markets. Develop a deep understanding of customer lifetime value by brand, territory and channel to continuously optimise marketing effectiveness. Own the digital trading and optimisation agenda, including CRO programmes, UX improvements and on-site performance. Lead the digital technology and web development roadmap alongside the Group Head of IT, ensuring platforms scale with performance ambition. Establish and optimise customer lifecycle strategies across all brands to improve acquisition efficiency, engagement and retention. Lead the development and launch of marketplace strategies as incremental growth channels. Analyse product and trading performance by territory to inform performance marketing and commercial plans. Represent digital and performance marketing at weekly trading meetings and monthly Board meetings, providing clear insight, challenge and leadership. Stay ahead of performance marketing, e-commerce and digital innovation, ensuring the Group remains competitive and commercially progressive. Lead by example in embedding the Group's values, ensuring social and environmental performance is upheld in line with the CSR policy. Undertake additional leadership responsibilities as required to support the growth and performance of the Group. EXPERIENCE REQUIREMENTS & SKILLS & CAPABILITIES Proven E-commerce leadership experience, with at least 8 years in e-commerce and a minimum of 3 years operating at Director or Senior Head of level. Strong retail background (minimum 5 years), ideally within fashion or lifestyle brands. Experience working within a small to medium-sized business, demonstrating comfort with pace, ambiguity and hands-on delivery A Performance marketing expert, with experience managing significant marketing budgets of customer acquisition and retention. Deep expertise in performance marketing, including ownership of significant acquisition and retention budgets across paid media, SEO, affiliates and marketplaces where relevant. Advanced CRM capability, including customer segmentation, lifecycle marketing and retention strategies, underpinned by strong numerical and analytical skills. Commercially astute, with experience owning trading performance, forecasting, budgeting and delivering revenue and margin targets. Experience managing, coaching and developing a small, high-performing e-commerce or digital team. Strong track record of managing and optimising external agencies and specialist partners. Confident working cross-functionally with Brand, Buying, Merchandising, IT, Operations and Finance. Operationally hands-on, with the ability to move between strategy and execution as required. Excellent written and verbal communication skills, with the ability to influence at senior and board level. BH35470
Feb 12, 2026
Full time
E-commerce Director Devon ROLE SUMMARY Reporting to the CEO, the Director of Ecommerce will lead all digital activity across the business, with full ownership of e-commerce, performance marketing and website trading. The role is accountable for the website technology stack, ongoing development and optimisation, forecasting and strategic planning, and for driving data led insight to deliver growth across our Group of brands. RESPONSIBILITIES Set and lead the Group digital and performance marketing strategy, providing clear direction across Performance Marketing, E-commerce Trading, CRM/Email, Marketplaces and Social. Build, lead and scale an in-house Group performance marketing function, acting as a centre of excellence for acquisition, optimisation and growth. Own digital revenue performance, with accountability for customer acquisition, retention, lifetime value and contribution by channel and territory. Define and deliver Group-wide acquisition and retention strategies, setting clear targets, KPIs and accountability across teams. Partner closely with Brand MDs and senior marketing leaders to optimise media investment, trading priorities and performance outcomes. Lead forecasting, budgeting and 6-monthly growth planning for all digital channels, ensuring alignment with profitability and Group growth ambitions. Drive a rigorous, data-led approach to attribution, incrementality and channel performance, improving commercial decision-making across markets. Develop a deep understanding of customer lifetime value by brand, territory and channel to continuously optimise marketing effectiveness. Own the digital trading and optimisation agenda, including CRO programmes, UX improvements and on-site performance. Lead the digital technology and web development roadmap alongside the Group Head of IT, ensuring platforms scale with performance ambition. Establish and optimise customer lifecycle strategies across all brands to improve acquisition efficiency, engagement and retention. Lead the development and launch of marketplace strategies as incremental growth channels. Analyse product and trading performance by territory to inform performance marketing and commercial plans. Represent digital and performance marketing at weekly trading meetings and monthly Board meetings, providing clear insight, challenge and leadership. Stay ahead of performance marketing, e-commerce and digital innovation, ensuring the Group remains competitive and commercially progressive. Lead by example in embedding the Group's values, ensuring social and environmental performance is upheld in line with the CSR policy. Undertake additional leadership responsibilities as required to support the growth and performance of the Group. EXPERIENCE REQUIREMENTS & SKILLS & CAPABILITIES Proven E-commerce leadership experience, with at least 8 years in e-commerce and a minimum of 3 years operating at Director or Senior Head of level. Strong retail background (minimum 5 years), ideally within fashion or lifestyle brands. Experience working within a small to medium-sized business, demonstrating comfort with pace, ambiguity and hands-on delivery A Performance marketing expert, with experience managing significant marketing budgets of customer acquisition and retention. Deep expertise in performance marketing, including ownership of significant acquisition and retention budgets across paid media, SEO, affiliates and marketplaces where relevant. Advanced CRM capability, including customer segmentation, lifecycle marketing and retention strategies, underpinned by strong numerical and analytical skills. Commercially astute, with experience owning trading performance, forecasting, budgeting and delivering revenue and margin targets. Experience managing, coaching and developing a small, high-performing e-commerce or digital team. Strong track record of managing and optimising external agencies and specialist partners. Confident working cross-functionally with Brand, Buying, Merchandising, IT, Operations and Finance. Operationally hands-on, with the ability to move between strategy and execution as required. Excellent written and verbal communication skills, with the ability to influence at senior and board level. BH35470
Delivery Manager / Technical Programme Manager Role details: This is a full time role for 40 contracted hours per week Salary: £42,000 - £48,000 per annum (plus commission based on performance) Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year; however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. We're looking for a talented Technical Programme Manager to join Isla's Delivery team. In this client-facing role, you'll lead NHS implementation projects, manage onboarding, and build strong relationships with users to ensure they get the most out of the Isla platform. You'll work closely with customers to resolve issues, support renewals, and guide adoption - helping our technology have real impact in complex healthcare environments. As you grow in the role, you'll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners. If you're ambitious, motivated, and enjoy building strong relationships while driving meaningful outcomes, this is a great role for you. Who We Are We are creating a new operating model for health care where the majority of patients can be managed asynchronously and remotely. The Isla platform is a digital pathway platform that supports the safe and scalable delivery of care. It enables the secure submission of photos, videos, digital PROMs, consent forms and sound recordings by patients and clinicians as part of defined care pathways. These digital touchpoints support remote monitoring, allow clinicians to establish baselines, and help build a longitudinal view of patient progress across a pathway. Since going live in our first pilot sites over 3 years ago, Isla has scaled quickly - working with 33 Trusts across the NHS, opening a second office in Ireland to support the Irish and EU health systems and launching our first international projects in Trinidad and Tobago. Isla is an intuitive and highly scalable solution which can be deployed across multiple specialties and can support patients right across their healthcare journey. The Team As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering. You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you. Role Overview - Next 12 Months You will: Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform Streamline delivery processes to make them repeatable, efficient, and client-friendly Be focused on measuring and demonstrating the impact of Isla's platform on healthcare services Understand client needs and guide them through implementation, helping them get the most value from the platform Act as the main point of contact for clients, resolving issues and supporting ongoing adoption Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform Provide input on company strategy and help steer key decisions from a delivery perspective Build and expand your professional network within the NHS and healthcare sector Run product demos and map out next steps with prospects Enthusiasm, passion, energy, and a desire to make positive change Proven work experience as a Programme or Project Manager, Delivery Manager, or similar An understanding of project management methodologies and when to apply them Strong Account Management skills, with a desire to grow relationships with both existing and new clients beyond the initial engagement Track record of consistently high performance Analytical approach with evidence of using data to inform decisions Proven experience of running benefits realisation processes within projects Proven experience of running benefits realisation processes within projects Excellent communication, influencing, and negotiation skills Comfortable navigating complex organisations and building networks across multiple teams We appreciate you might not meet all of the requirements for this position. If your experience looks somewhat different to the requirements in the job spec but you think you can bring value to this role, we'd love to hear from you. Work from home or at our office in 131 Finsbury Pavement - Industrious Equity options available Flexible working times Work abroad for up to 90 days per year Enhanced parental leave ️ 25 days annual leave (on top of bank holidays) Take your birthday off Take Christmas Eve off too Treat your friends or family to a meal each quarter (up to £75) ️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials A learning day every month and we'll buy you a book or course each time Delivering social impact through improved patient healthcare Working at a well-funded and rapidly growing start-up, solving a global problem in a new way A whole lot of fun on an exciting journey What is the hiring process for this role at Isla? Interviewing with us for the Technical Programme Manager role will be split into 3 stages (all conducted virtually): 1️ A screening interview with someone from our people team - 15 minutes 2️ A hiring manager interview with our Director of Delivery - 20 minutes 3️ A 45-minute role-play type interview. 30-minute role play, followed by a 15-minute interview with our Director of Delivery and Co-founder, Peter.
Feb 12, 2026
Full time
Delivery Manager / Technical Programme Manager Role details: This is a full time role for 40 contracted hours per week Salary: £42,000 - £48,000 per annum (plus commission based on performance) Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year; however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. We're looking for a talented Technical Programme Manager to join Isla's Delivery team. In this client-facing role, you'll lead NHS implementation projects, manage onboarding, and build strong relationships with users to ensure they get the most out of the Isla platform. You'll work closely with customers to resolve issues, support renewals, and guide adoption - helping our technology have real impact in complex healthcare environments. As you grow in the role, you'll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners. If you're ambitious, motivated, and enjoy building strong relationships while driving meaningful outcomes, this is a great role for you. Who We Are We are creating a new operating model for health care where the majority of patients can be managed asynchronously and remotely. The Isla platform is a digital pathway platform that supports the safe and scalable delivery of care. It enables the secure submission of photos, videos, digital PROMs, consent forms and sound recordings by patients and clinicians as part of defined care pathways. These digital touchpoints support remote monitoring, allow clinicians to establish baselines, and help build a longitudinal view of patient progress across a pathway. Since going live in our first pilot sites over 3 years ago, Isla has scaled quickly - working with 33 Trusts across the NHS, opening a second office in Ireland to support the Irish and EU health systems and launching our first international projects in Trinidad and Tobago. Isla is an intuitive and highly scalable solution which can be deployed across multiple specialties and can support patients right across their healthcare journey. The Team As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering. You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you. Role Overview - Next 12 Months You will: Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform Streamline delivery processes to make them repeatable, efficient, and client-friendly Be focused on measuring and demonstrating the impact of Isla's platform on healthcare services Understand client needs and guide them through implementation, helping them get the most value from the platform Act as the main point of contact for clients, resolving issues and supporting ongoing adoption Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform Provide input on company strategy and help steer key decisions from a delivery perspective Build and expand your professional network within the NHS and healthcare sector Run product demos and map out next steps with prospects Enthusiasm, passion, energy, and a desire to make positive change Proven work experience as a Programme or Project Manager, Delivery Manager, or similar An understanding of project management methodologies and when to apply them Strong Account Management skills, with a desire to grow relationships with both existing and new clients beyond the initial engagement Track record of consistently high performance Analytical approach with evidence of using data to inform decisions Proven experience of running benefits realisation processes within projects Proven experience of running benefits realisation processes within projects Excellent communication, influencing, and negotiation skills Comfortable navigating complex organisations and building networks across multiple teams We appreciate you might not meet all of the requirements for this position. If your experience looks somewhat different to the requirements in the job spec but you think you can bring value to this role, we'd love to hear from you. Work from home or at our office in 131 Finsbury Pavement - Industrious Equity options available Flexible working times Work abroad for up to 90 days per year Enhanced parental leave ️ 25 days annual leave (on top of bank holidays) Take your birthday off Take Christmas Eve off too Treat your friends or family to a meal each quarter (up to £75) ️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials A learning day every month and we'll buy you a book or course each time Delivering social impact through improved patient healthcare Working at a well-funded and rapidly growing start-up, solving a global problem in a new way A whole lot of fun on an exciting journey What is the hiring process for this role at Isla? Interviewing with us for the Technical Programme Manager role will be split into 3 stages (all conducted virtually): 1️ A screening interview with someone from our people team - 15 minutes 2️ A hiring manager interview with our Director of Delivery - 20 minutes 3️ A 45-minute role-play type interview. 30-minute role play, followed by a 15-minute interview with our Director of Delivery and Co-founder, Peter.
English Teacher - Permanent Role Croydon, South London Easter 2026 Start MPS-UPS (Outer London) High-Performing Secondary School Are you a passionate English Teacher eager to inspire a love of language and literature in young people? A forward-thinking and inclusive secondary school in Croydon is seeking a dedicated English Teacher to join their thriving English department from Easter 2026. This is an exciting opportunity to become part of a school community that values creativity, academic excellence, and professional growth. Applications are warmly welcomed from ECTs and experienced teachers, with strong mentoring, high-quality CPD, and clear progression pathways available. English Teacher - The Role Permanent, full-time English Teacher position Start date: Easter 2026 MPS-UPS (Outer London pay scale) Teaching English Language and Literature across KS3 and KS4, with KS5 available for suitable candidates Access to well-resourced classrooms, digital learning tools, and subject-specific resources Working within a supportive, collaborative English department with strong leadership English Teacher - The Ideal Candidate The successful candidate will: Hold QTS and be qualified to teach English Deliver engaging, well-structured English lessons that challenge and support all learners Inspire students of all abilities to develop confidence in reading, writing, and analysis Demonstrate a commitment to ongoing professional development Contribute positively to the wider school community and enrichment opportunities English Teacher - About the School Situated in Croydon, South London, this diverse 11-18 secondary school is known for its inclusive ethos, strong academic outcomes, and positive learning culture. Staff wellbeing and professional development are central to the school's vision, creating a calm and purposeful environment for both teaching and learning. The English department is a core strength of the school, with excellent results, cohesive leadership, and a shared commitment to high-quality teaching and learning. English Teacher - Why Join This School? Approachable and supportive senior leadership team Excellent transport links across South and Central London A strong culture of collaboration and shared best practice Enrichment opportunities including reading programmes, writing clubs, and theatre trips Clear routes for progression for ambitious teachers English Teacher - Apply Today If you are looking for a school where your skills will be valued and your career supported, this could be the ideal next step. Click Apply now or contact Natalie at Aspire People for a confidential and friendly conversation about this English Teacher opportunity. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Feb 12, 2026
Full time
English Teacher - Permanent Role Croydon, South London Easter 2026 Start MPS-UPS (Outer London) High-Performing Secondary School Are you a passionate English Teacher eager to inspire a love of language and literature in young people? A forward-thinking and inclusive secondary school in Croydon is seeking a dedicated English Teacher to join their thriving English department from Easter 2026. This is an exciting opportunity to become part of a school community that values creativity, academic excellence, and professional growth. Applications are warmly welcomed from ECTs and experienced teachers, with strong mentoring, high-quality CPD, and clear progression pathways available. English Teacher - The Role Permanent, full-time English Teacher position Start date: Easter 2026 MPS-UPS (Outer London pay scale) Teaching English Language and Literature across KS3 and KS4, with KS5 available for suitable candidates Access to well-resourced classrooms, digital learning tools, and subject-specific resources Working within a supportive, collaborative English department with strong leadership English Teacher - The Ideal Candidate The successful candidate will: Hold QTS and be qualified to teach English Deliver engaging, well-structured English lessons that challenge and support all learners Inspire students of all abilities to develop confidence in reading, writing, and analysis Demonstrate a commitment to ongoing professional development Contribute positively to the wider school community and enrichment opportunities English Teacher - About the School Situated in Croydon, South London, this diverse 11-18 secondary school is known for its inclusive ethos, strong academic outcomes, and positive learning culture. Staff wellbeing and professional development are central to the school's vision, creating a calm and purposeful environment for both teaching and learning. The English department is a core strength of the school, with excellent results, cohesive leadership, and a shared commitment to high-quality teaching and learning. English Teacher - Why Join This School? Approachable and supportive senior leadership team Excellent transport links across South and Central London A strong culture of collaboration and shared best practice Enrichment opportunities including reading programmes, writing clubs, and theatre trips Clear routes for progression for ambitious teachers English Teacher - Apply Today If you are looking for a school where your skills will be valued and your career supported, this could be the ideal next step. Click Apply now or contact Natalie at Aspire People for a confidential and friendly conversation about this English Teacher opportunity. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Time Recruitment Solutions Ltd
Stockport, Cheshire
Insurance Sales Advisor Stockport SK1 £25,000 Basic £30,000-£35,000 OTE Hybrid Working Time Recruitment is delighted to be recruiting on behalf of a forward-thinking insurance provider for a talented Insurance Sales Executive . This is an exciting opportunity to join a vibrant team where your contribution is valued, your development is supported, and your success is rewarded. Why Join Us? This business is committed to creating a workplace that's both rewarding and enjoyable. You'll benefit from: £25,000 basic salary with realistic OTE of £30,000-£35,000 Hybrid working - 3 days from home, 2 days in the office 25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days) Birthday day off Casual dress code - be yourself at work Free onsite parking Monthly free lunch and weekly fresh fruit in the office Volunteering leave - up to 2 days per year Enhanced sick pay after 12 months Annual flu jab & free eye tests Employee Assistance Programme - 24/7 confidential support Cycle to Work scheme Structured career progression with quarterly objectives and annual reviews Financial support for professional qualifications Quarterly staff recognition awards Annual social events - from race days to boat parties Enhanced maternity/paternity/adoption/fertility support About the Role As an Insurance Sales Executive, you'll be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You'll handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective. Key Responsibilities: Provide outstanding service via phone and digital channels Convert new business leads and retain existing customers Handle enquiries, renewals, and complaints with professionalism Sell and cross-sell insurance products to maximise opportunities Meet and exceed individual and team KPIs Maintain accurate records and uphold compliance standards Stay informed on product updates and regulatory requirements Ensure fair treatment of customers with clear, jargon-free communication Who We're Looking For We're seeking a driven, customer-focused individual with a passion for sales and service. Essential Experience: Proven success in a customer-facing call centre role Strong sales skills in a regulated environment Ability to meet and exceed performance targets Excellent communication and rapport-building abilities A proactive, team-oriented mindset Desirable: Experience working across multiple brands Background in financial services Knowledge of insurance products and industry regulations Proficiency in Microsoft Office Apply Today If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding.
Feb 12, 2026
Full time
Insurance Sales Advisor Stockport SK1 £25,000 Basic £30,000-£35,000 OTE Hybrid Working Time Recruitment is delighted to be recruiting on behalf of a forward-thinking insurance provider for a talented Insurance Sales Executive . This is an exciting opportunity to join a vibrant team where your contribution is valued, your development is supported, and your success is rewarded. Why Join Us? This business is committed to creating a workplace that's both rewarding and enjoyable. You'll benefit from: £25,000 basic salary with realistic OTE of £30,000-£35,000 Hybrid working - 3 days from home, 2 days in the office 25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days) Birthday day off Casual dress code - be yourself at work Free onsite parking Monthly free lunch and weekly fresh fruit in the office Volunteering leave - up to 2 days per year Enhanced sick pay after 12 months Annual flu jab & free eye tests Employee Assistance Programme - 24/7 confidential support Cycle to Work scheme Structured career progression with quarterly objectives and annual reviews Financial support for professional qualifications Quarterly staff recognition awards Annual social events - from race days to boat parties Enhanced maternity/paternity/adoption/fertility support About the Role As an Insurance Sales Executive, you'll be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You'll handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective. Key Responsibilities: Provide outstanding service via phone and digital channels Convert new business leads and retain existing customers Handle enquiries, renewals, and complaints with professionalism Sell and cross-sell insurance products to maximise opportunities Meet and exceed individual and team KPIs Maintain accurate records and uphold compliance standards Stay informed on product updates and regulatory requirements Ensure fair treatment of customers with clear, jargon-free communication Who We're Looking For We're seeking a driven, customer-focused individual with a passion for sales and service. Essential Experience: Proven success in a customer-facing call centre role Strong sales skills in a regulated environment Ability to meet and exceed performance targets Excellent communication and rapport-building abilities A proactive, team-oriented mindset Desirable: Experience working across multiple brands Background in financial services Knowledge of insurance products and industry regulations Proficiency in Microsoft Office Apply Today If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding.
A leading sports media organization in the UK seeks an experienced editorial manager to oversee its sports and soccer coverage. The successful candidate will collaborate closely with teams across time zones and manage journalistic quality. Responsibilities include leading editorial standards, creating compelling stories, and mentoring teams. The role demands expertise in digital sports journalism with at least 8 years of management experience, providing a fantastic opportunity to impact and grow within the company.
Feb 12, 2026
Full time
A leading sports media organization in the UK seeks an experienced editorial manager to oversee its sports and soccer coverage. The successful candidate will collaborate closely with teams across time zones and manage journalistic quality. Responsibilities include leading editorial standards, creating compelling stories, and mentoring teams. The role demands expertise in digital sports journalism with at least 8 years of management experience, providing a fantastic opportunity to impact and grow within the company.
E-Commerce Executive Lincolnshire Salary: Competitive + Benefits Anne Corder Recruitment is proud to be working in partnership with a leading national Family run FMCG business, who are seeking an ambitious and commercially driven E-Commerce Executive to join their growing digital team. This is a hands-on role with real commercial impact, focused on maximising online performance, enhancing the customer journey, and driving digital sales growth through data-led insight and continuous optimisation. With the majority of customers ordering online, the website plays a central role in business success and customer experience. The Role As E-Commerce Executive, you will take ownership of the day-to-day management and optimisation of the company s online platform, ensuring it is engaging, accurate, and conversion focused. You will work closely with internal teams and external partners to support the wider sales and marketing strategy while continuously improving site performance. Key Responsibilities but not limited to : Manage the day-to-day operation of the e-commerce website, including product listings, category pages, landing pages, digital brochures, and promotional content Maintain high standards of accuracy across all online content, including pricing, imagery, availability, and product information Conduct regular quality and usability checks to ensure brand consistency and an excellent customer experience Monitor and optimise on-site search functionality to improve product discoverability Implement SEO best practices, including metadata, redirects, and structured content Upload and optimise digital brochures and marketing assets Coordinate or capture product photography to maintain consistent, high-quality imagery Track and analyse key performance metrics including traffic, conversion rate, average order value, and revenue Produce performance reports and actionable insights to support website and marketing optimisation Test, refine, and implement changes to improve conversion and user journey Support the delivery of the wider e-commerce and digital strategy Manage customer feedback and resolve online service issues efficiently Build and maintain a GDPR-compliant engagement database Collaborate closely with Marketing, Sales, IT, Procurement, Supply Chain, and Technical teams Support the rollout of new website features and system enhancement Skills & Experience Required Proven experience in an e-commerce or digital trading role Strong understanding of e-commerce platforms and digital marketing tools Experience using web analytics platforms (e.g. Google Analytics) and Excel Excellent organisational and time management skills Strong analytical and problem-solving ability Creative, customer-focused mindset Confident written and verbal communication skills Ability to manage multiple projects in a fast-paced environment Provide appropriate cover arrangements in line with departmental requirements during planned or short-notice absence Maintain strong working relationships through professional, timely communication Demonstrate accountability, teamwork, and flexibility Contribute proactively to problem-solving and continuous improvement Maintain consistently high standards of customer service Why Apply? Opportunity to join a well-established, nationally recognised FMCG business Play a key role in shaping digital performance and customer experience Long-term career development within a growing organisation Supportive, collaborative working environment Genuine opportunity to make a commercial impact Great staff discounts! If you are an experienced E-Commerce professional looking for your next challenge within a forward-thinking FMCG organisation, we would love to hear from you. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.INDEEDCOMM
Feb 12, 2026
Full time
E-Commerce Executive Lincolnshire Salary: Competitive + Benefits Anne Corder Recruitment is proud to be working in partnership with a leading national Family run FMCG business, who are seeking an ambitious and commercially driven E-Commerce Executive to join their growing digital team. This is a hands-on role with real commercial impact, focused on maximising online performance, enhancing the customer journey, and driving digital sales growth through data-led insight and continuous optimisation. With the majority of customers ordering online, the website plays a central role in business success and customer experience. The Role As E-Commerce Executive, you will take ownership of the day-to-day management and optimisation of the company s online platform, ensuring it is engaging, accurate, and conversion focused. You will work closely with internal teams and external partners to support the wider sales and marketing strategy while continuously improving site performance. Key Responsibilities but not limited to : Manage the day-to-day operation of the e-commerce website, including product listings, category pages, landing pages, digital brochures, and promotional content Maintain high standards of accuracy across all online content, including pricing, imagery, availability, and product information Conduct regular quality and usability checks to ensure brand consistency and an excellent customer experience Monitor and optimise on-site search functionality to improve product discoverability Implement SEO best practices, including metadata, redirects, and structured content Upload and optimise digital brochures and marketing assets Coordinate or capture product photography to maintain consistent, high-quality imagery Track and analyse key performance metrics including traffic, conversion rate, average order value, and revenue Produce performance reports and actionable insights to support website and marketing optimisation Test, refine, and implement changes to improve conversion and user journey Support the delivery of the wider e-commerce and digital strategy Manage customer feedback and resolve online service issues efficiently Build and maintain a GDPR-compliant engagement database Collaborate closely with Marketing, Sales, IT, Procurement, Supply Chain, and Technical teams Support the rollout of new website features and system enhancement Skills & Experience Required Proven experience in an e-commerce or digital trading role Strong understanding of e-commerce platforms and digital marketing tools Experience using web analytics platforms (e.g. Google Analytics) and Excel Excellent organisational and time management skills Strong analytical and problem-solving ability Creative, customer-focused mindset Confident written and verbal communication skills Ability to manage multiple projects in a fast-paced environment Provide appropriate cover arrangements in line with departmental requirements during planned or short-notice absence Maintain strong working relationships through professional, timely communication Demonstrate accountability, teamwork, and flexibility Contribute proactively to problem-solving and continuous improvement Maintain consistently high standards of customer service Why Apply? Opportunity to join a well-established, nationally recognised FMCG business Play a key role in shaping digital performance and customer experience Long-term career development within a growing organisation Supportive, collaborative working environment Genuine opportunity to make a commercial impact Great staff discounts! If you are an experienced E-Commerce professional looking for your next challenge within a forward-thinking FMCG organisation, we would love to hear from you. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.INDEEDCOMM
We're reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We're looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn't just food this is M&S Food. You will drive the end to end delivery of cost saving initiatives that help the Food Group meet its Lowering Costs Programme target. Working at the centre of our cost transformation agenda, you will bring together value optimisation, packaging sourcing and cost modelling to unlock efficiencies across the full value chain. You will build a strong pipeline of opportunities, shape ideas quickly and turn them into clear action plans, partnering closely with Trading, Product Development, Technical, Logistics and Supply Chain teams. You will keep delivery moving with pace, track progress, raise risks early and ensure every initiative lands on time with full benefit realisation. You will share insight, surface opportunities and champion continuous improvement to strengthen low cost, efficient ways of working across M&S Food. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Own the end to end delivery of cost saving initiatives, from shaping ideas and modelling options through to implementation and benefit tracking, to deliver the Lowering Costs Programme target. Build and maintain a dynamic pipeline of value optimisation opportunities across packaged goods, fresh and ambient portfolios, working closely with Trading, Product Development and Technical teams. Lead cross functional teams to turn opportunities into action, setting clear plans, agreeing timelines and driving pace so milestones are met. Facilitate focused workshops with internal and external partners to generate ideas, solve problems quickly and strengthen low cost ways of working across the value chain. Provide clear, consistent weekly reporting that gives senior leaders visibility of progress, risks and new opportunities across the Food Group cost agenda. Who you are A commercially strong problem solver, confident using cost models and data to spot value opportunities and support robust decisions. Skilled at working with cross functional teams, you build trusted relationships with colleagues in Trading, Product Development, Technical, Supply Chain, Logistics and suppliers. Calm and organised under pressure, you juggle competing priorities, keep work moving and follow through to delivery. A clear, adaptable communicator who can bring people with you, influence outcomes and keep stakeholders aligned on plans and progress. Curious and improvement focused, you challenge the way things are done today and look for practical ways to embed low cost, efficient ways of working. What's in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Feb 12, 2026
Full time
We're reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We're looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn't just food this is M&S Food. You will drive the end to end delivery of cost saving initiatives that help the Food Group meet its Lowering Costs Programme target. Working at the centre of our cost transformation agenda, you will bring together value optimisation, packaging sourcing and cost modelling to unlock efficiencies across the full value chain. You will build a strong pipeline of opportunities, shape ideas quickly and turn them into clear action plans, partnering closely with Trading, Product Development, Technical, Logistics and Supply Chain teams. You will keep delivery moving with pace, track progress, raise risks early and ensure every initiative lands on time with full benefit realisation. You will share insight, surface opportunities and champion continuous improvement to strengthen low cost, efficient ways of working across M&S Food. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Own the end to end delivery of cost saving initiatives, from shaping ideas and modelling options through to implementation and benefit tracking, to deliver the Lowering Costs Programme target. Build and maintain a dynamic pipeline of value optimisation opportunities across packaged goods, fresh and ambient portfolios, working closely with Trading, Product Development and Technical teams. Lead cross functional teams to turn opportunities into action, setting clear plans, agreeing timelines and driving pace so milestones are met. Facilitate focused workshops with internal and external partners to generate ideas, solve problems quickly and strengthen low cost ways of working across the value chain. Provide clear, consistent weekly reporting that gives senior leaders visibility of progress, risks and new opportunities across the Food Group cost agenda. Who you are A commercially strong problem solver, confident using cost models and data to spot value opportunities and support robust decisions. Skilled at working with cross functional teams, you build trusted relationships with colleagues in Trading, Product Development, Technical, Supply Chain, Logistics and suppliers. Calm and organised under pressure, you juggle competing priorities, keep work moving and follow through to delivery. A clear, adaptable communicator who can bring people with you, influence outcomes and keep stakeholders aligned on plans and progress. Curious and improvement focused, you challenge the way things are done today and look for practical ways to embed low cost, efficient ways of working. What's in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Overview Senior Mortgage Specialist, Consulting Principal About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology forward advisory capabilities, we create innovative business solutions for leading global organizations. And now, we're looking for our next colleague to help shape the future of business. Could it be you? About the role As a Senior Mortgage Specialist, you will make an impact by advising UK mortgage lenders on strategic transformation, regulatory change, and technology modernization. You will be a valued member of our Banking & Financial Services Consulting team and will work collaboratively with industry leaders, internal partners, and client stakeholders to deliver high impact business and technology outcomes. Responsibilities Lead end to end mortgage and lending advisory and delivery engagements, including target operating model design, mortgage platform transformation, customer journey optimization, and AI enabled process modernization. Assess and interpret key UK regulatory, innovation, and policy developments-including FCA Mortgage Rule Review, the UK Mortgage Guarantee Scheme, and Consumer Duty-and guide clients on readiness and impact. Shape go to market propositions, translating emerging technologies and industry trends into actionable solutions and roadmaps for mortgage lenders. Support business development efforts, including RFP/RFI/RFX responses, solution shaping, and proposal development across mortgage and broader retail banking transformation programs. Partner with technology ecosystem providers (e.g., cloud, fintech, RegTech, and platform vendors) to develop integrated value propositions. Create high quality thought leadership, such as white papers, case studies, and viewpoints on mortgage innovation, regulatory change, and technology trends. Mentor and guide junior consultants, contributing to practice capability building and internal training. Represent Cognizant as a subject matter expert in industry forums and client discussions. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week onsite in our London office or at a client location. The working arrangements for this role are accurate as of the date of posting. These may change based on project requirements, business needs, and client expectations. Rest assured, we will always be clear about role expectations. What you must have to be considered 10-15 years of experience in mortgage and lending within the UK retail banking sector, either in consulting or direct industry roles. Proven experience delivering strategic transformation engagements focused on cost optimization, technology modernization, compliance uplift, or operational resilience. Deep understanding of the UK retail banking and mortgage lending landscape, including regulatory, competitive, and technology drivers. Demonstrated ability to produce and present thought leadership, frameworks, and market insights for senior stakeholders. Strong ability to simplify complex topics and communicate effectively with both technical and executive audiences. Knowledge of key UK regulatory requirements and global compliance trends relevant to mortgage operations. These will help you succeed Experience working with AI and digital automation technologies in mortgage processes. Familiarity with cloud based lending platforms, decision engines, and workflow modernization tools. Strong network across UK banks, building societies, and mortgage ecosystem partners. Prior experience mentoring teams or contributing to capability development. Passion for innovation, problem solving, and continuous learning in the mortgage domain. Benefits Cognizant offers a competitive benefits package designed to support your wellbeing and professional growth. Benefits typically include: Private medical insurance Pension scheme Life assurance Employee assistance program Paid time off and flexible working programs Learning & development programs and certifications Access to Cognizant's global knowledge networks and industry communities
Feb 12, 2026
Full time
Overview Senior Mortgage Specialist, Consulting Principal About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology forward advisory capabilities, we create innovative business solutions for leading global organizations. And now, we're looking for our next colleague to help shape the future of business. Could it be you? About the role As a Senior Mortgage Specialist, you will make an impact by advising UK mortgage lenders on strategic transformation, regulatory change, and technology modernization. You will be a valued member of our Banking & Financial Services Consulting team and will work collaboratively with industry leaders, internal partners, and client stakeholders to deliver high impact business and technology outcomes. Responsibilities Lead end to end mortgage and lending advisory and delivery engagements, including target operating model design, mortgage platform transformation, customer journey optimization, and AI enabled process modernization. Assess and interpret key UK regulatory, innovation, and policy developments-including FCA Mortgage Rule Review, the UK Mortgage Guarantee Scheme, and Consumer Duty-and guide clients on readiness and impact. Shape go to market propositions, translating emerging technologies and industry trends into actionable solutions and roadmaps for mortgage lenders. Support business development efforts, including RFP/RFI/RFX responses, solution shaping, and proposal development across mortgage and broader retail banking transformation programs. Partner with technology ecosystem providers (e.g., cloud, fintech, RegTech, and platform vendors) to develop integrated value propositions. Create high quality thought leadership, such as white papers, case studies, and viewpoints on mortgage innovation, regulatory change, and technology trends. Mentor and guide junior consultants, contributing to practice capability building and internal training. Represent Cognizant as a subject matter expert in industry forums and client discussions. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week onsite in our London office or at a client location. The working arrangements for this role are accurate as of the date of posting. These may change based on project requirements, business needs, and client expectations. Rest assured, we will always be clear about role expectations. What you must have to be considered 10-15 years of experience in mortgage and lending within the UK retail banking sector, either in consulting or direct industry roles. Proven experience delivering strategic transformation engagements focused on cost optimization, technology modernization, compliance uplift, or operational resilience. Deep understanding of the UK retail banking and mortgage lending landscape, including regulatory, competitive, and technology drivers. Demonstrated ability to produce and present thought leadership, frameworks, and market insights for senior stakeholders. Strong ability to simplify complex topics and communicate effectively with both technical and executive audiences. Knowledge of key UK regulatory requirements and global compliance trends relevant to mortgage operations. These will help you succeed Experience working with AI and digital automation technologies in mortgage processes. Familiarity with cloud based lending platforms, decision engines, and workflow modernization tools. Strong network across UK banks, building societies, and mortgage ecosystem partners. Prior experience mentoring teams or contributing to capability development. Passion for innovation, problem solving, and continuous learning in the mortgage domain. Benefits Cognizant offers a competitive benefits package designed to support your wellbeing and professional growth. Benefits typically include: Private medical insurance Pension scheme Life assurance Employee assistance program Paid time off and flexible working programs Learning & development programs and certifications Access to Cognizant's global knowledge networks and industry communities
Job Description - Project Director, Capex, Retentions & Renewals, AD&C EMEA (EUR015S4) Job Description Job Number: EUR015S4 Work Locations Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with 1.3 million rooms in 138 countries and territories. In the 107 years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. Hilton is proud to have an award-winning workplace culture, excellent Team Member benefits and we are consistently named among one of the World's Best Workplaces. Position Statement The position will encompass both Project Management of a range of project types and funding structures including Hilton funded and owner funded projects. It will require the generation and implementation of Property Improvement Plans (PIPs) as well as support in analytical reporting and systems management for the EMEA Capex, Retentions & Renewals team within the Architecture, Design and Construction department. The position will report to the AD&C Vice President for Capex, Retention & Renewals, EMEA. Position Summary The project management element of the position will entail being the principal point of support and contact for all project stakeholders, both within Hilton as well as for the owner / franchise partner teams, during the pre-contract, design, construction and post-completion stages of our Capex, Retentions & Renewals pipeline, whilst simultaneously coordinating with the hotel's operational requirements. Responsibilities Deliver project management services within EMEA on our leased and JV hotel renovations. Deliver project management services within EMEA on our Retention & Renewal projects, including contract renewals, brand changes, changes of ownership, room additions and contract changes which result in renovation works on existing hotels. Manage and comply with our project management processes, as detailed within the AD&C Gateway Journey for all project types, from pre-signature phase through to the completion of the project. Preparing internal Hilton project reports on a monthly basis. Undertake full and comprehensive review of architectural, engineering and fit-out documents and proposals at all stages of the design and construction process, preparing associated reports and correspondence. Work effectively and commercially with developers, owners, and project design consultants to optimize design, construction, and handover of projects. Liaise and assist the Hilton Real Estate, Development and Brand teams by reviewing plans, specifications and scheme proposals for technical compliance with Hilton design and construction standards and relevant national and international codes. Make technical design and construction recommendations to the Hilton Real Estate and Development teams in order to ensure that potential projects are in accordance with both technical and brand standards. Raising any areas of non-compliance with Hilton or owner teams and ensuring that appropriate measures are taken to rectify any such non-compliance. Provide project leadership on behalf of Hilton and act as the main liaison and focus point between the Hilton in-house specialists, the owner and their design teams to ensure the free flow of information and design input from Hilton throughout the design development and construction periods. Where Hilton is investing then substantial oversight of the project budget and cashflow is required. Carry out regular site inspections of the project works in progress to ensure full compliance with Hilton design and construction and operational standards, as well as ensuring compliance with acceptable standards of finishes and quality of workmanship throughout the duration of the works. Monitor the performance of external construction consultants as required during the course of any project works. Prepare consultant and main contractor appointments in conjunction with Hilton in-house legal teams on Hilton funded renovation projects. Provide regular reports on project progress, in respect of contractual and physical progress, as required in oral, written, or digital presentational formats. Assist in the snagging inspections and production of snagging lists and the post-handover defects correction period inspections, to ensure full compliance with stakeholders contractual obligations through to the final completion of the project. Inspect the works, collate, and prepare all necessary project handover information and certification required by the Hilton project management procedures. Participate in the decision-making process regarding the works completion / handover readiness of the hotel. For Hilton funded projects the responsibility for the handover sits with Hilton and therefore the handover needs to be driven by the project director, ensuring completion of the project is delivered to the defined standards. Provide technical advice to the brand leaders on the agreement of the scope of the Property Improvement Plan (PIP) works. Provide technical support to the brand and development teams in the explanation of the PIP to the owner team. What are we looking for? Applicants must have the following skills / experience: Proven track record in the successful delivery of project management services on hotel renovation projects. Must be able to read and understand drawings, design and construction standards and all other criteria established by Hilton to determine the physical requirements of all Brands. Must be able to read, understand and report on architectural and engineering construction documents, specifications, construction submittals, bulletins, change orders, etc to ensure that the design and construction of projects are in compliance with established standards. Excellent general knowledge of design and construction materials and methods and specific knowledge pertaining to the design and construction of full service and focused service hotels. Knowledge and understanding of hotel agreement models. Ability to communicate clearly, openly and honestly within the full spectrum of all project stakeholders. Excellent communication skills: presentations, written and public speaking. Ability to work independently and lead a project team and make effective and timely decisions on behalf of Hilton project stakeholders. Ability to direct collaboration among cross-functional teams including external resources. Ability to analyse departmental financial data in order to make strategic and tactical decisions. Lead by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Strong problem solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others. Ability to provide development and mentoring to others. Construction budget development and management skills. Ability to work independently and manage the work of others. Capable of conversing with both technical and non-technical parties. Experience in dealing with developers, owners, and other corporate clients. Required Qualifications University degree in engineering, architecture, quantity surveying or another construction-related discipline or experience in lieu of. Experience in property, engineering design and/or construction related roles including management experience and/or experience working within a Client organisation. Experience working on hotel renovation projects, ideally within an international hotel group. Experience working in multi-cultural or international settings. An understanding of local building codes, European and International (NFPA) Fire Life Safety codes. Proficiency with Word, PowerPoint, Excel, construction project programming software Fluency in spoken and written English. Preferred Qualifications Team leadership experience would be advantageous. Other European languages would also beneficial but not essential.
Feb 12, 2026
Full time
Job Description - Project Director, Capex, Retentions & Renewals, AD&C EMEA (EUR015S4) Job Description Job Number: EUR015S4 Work Locations Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with 1.3 million rooms in 138 countries and territories. In the 107 years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. Hilton is proud to have an award-winning workplace culture, excellent Team Member benefits and we are consistently named among one of the World's Best Workplaces. Position Statement The position will encompass both Project Management of a range of project types and funding structures including Hilton funded and owner funded projects. It will require the generation and implementation of Property Improvement Plans (PIPs) as well as support in analytical reporting and systems management for the EMEA Capex, Retentions & Renewals team within the Architecture, Design and Construction department. The position will report to the AD&C Vice President for Capex, Retention & Renewals, EMEA. Position Summary The project management element of the position will entail being the principal point of support and contact for all project stakeholders, both within Hilton as well as for the owner / franchise partner teams, during the pre-contract, design, construction and post-completion stages of our Capex, Retentions & Renewals pipeline, whilst simultaneously coordinating with the hotel's operational requirements. Responsibilities Deliver project management services within EMEA on our leased and JV hotel renovations. Deliver project management services within EMEA on our Retention & Renewal projects, including contract renewals, brand changes, changes of ownership, room additions and contract changes which result in renovation works on existing hotels. Manage and comply with our project management processes, as detailed within the AD&C Gateway Journey for all project types, from pre-signature phase through to the completion of the project. Preparing internal Hilton project reports on a monthly basis. Undertake full and comprehensive review of architectural, engineering and fit-out documents and proposals at all stages of the design and construction process, preparing associated reports and correspondence. Work effectively and commercially with developers, owners, and project design consultants to optimize design, construction, and handover of projects. Liaise and assist the Hilton Real Estate, Development and Brand teams by reviewing plans, specifications and scheme proposals for technical compliance with Hilton design and construction standards and relevant national and international codes. Make technical design and construction recommendations to the Hilton Real Estate and Development teams in order to ensure that potential projects are in accordance with both technical and brand standards. Raising any areas of non-compliance with Hilton or owner teams and ensuring that appropriate measures are taken to rectify any such non-compliance. Provide project leadership on behalf of Hilton and act as the main liaison and focus point between the Hilton in-house specialists, the owner and their design teams to ensure the free flow of information and design input from Hilton throughout the design development and construction periods. Where Hilton is investing then substantial oversight of the project budget and cashflow is required. Carry out regular site inspections of the project works in progress to ensure full compliance with Hilton design and construction and operational standards, as well as ensuring compliance with acceptable standards of finishes and quality of workmanship throughout the duration of the works. Monitor the performance of external construction consultants as required during the course of any project works. Prepare consultant and main contractor appointments in conjunction with Hilton in-house legal teams on Hilton funded renovation projects. Provide regular reports on project progress, in respect of contractual and physical progress, as required in oral, written, or digital presentational formats. Assist in the snagging inspections and production of snagging lists and the post-handover defects correction period inspections, to ensure full compliance with stakeholders contractual obligations through to the final completion of the project. Inspect the works, collate, and prepare all necessary project handover information and certification required by the Hilton project management procedures. Participate in the decision-making process regarding the works completion / handover readiness of the hotel. For Hilton funded projects the responsibility for the handover sits with Hilton and therefore the handover needs to be driven by the project director, ensuring completion of the project is delivered to the defined standards. Provide technical advice to the brand leaders on the agreement of the scope of the Property Improvement Plan (PIP) works. Provide technical support to the brand and development teams in the explanation of the PIP to the owner team. What are we looking for? Applicants must have the following skills / experience: Proven track record in the successful delivery of project management services on hotel renovation projects. Must be able to read and understand drawings, design and construction standards and all other criteria established by Hilton to determine the physical requirements of all Brands. Must be able to read, understand and report on architectural and engineering construction documents, specifications, construction submittals, bulletins, change orders, etc to ensure that the design and construction of projects are in compliance with established standards. Excellent general knowledge of design and construction materials and methods and specific knowledge pertaining to the design and construction of full service and focused service hotels. Knowledge and understanding of hotel agreement models. Ability to communicate clearly, openly and honestly within the full spectrum of all project stakeholders. Excellent communication skills: presentations, written and public speaking. Ability to work independently and lead a project team and make effective and timely decisions on behalf of Hilton project stakeholders. Ability to direct collaboration among cross-functional teams including external resources. Ability to analyse departmental financial data in order to make strategic and tactical decisions. Lead by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Strong problem solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others. Ability to provide development and mentoring to others. Construction budget development and management skills. Ability to work independently and manage the work of others. Capable of conversing with both technical and non-technical parties. Experience in dealing with developers, owners, and other corporate clients. Required Qualifications University degree in engineering, architecture, quantity surveying or another construction-related discipline or experience in lieu of. Experience in property, engineering design and/or construction related roles including management experience and/or experience working within a Client organisation. Experience working on hotel renovation projects, ideally within an international hotel group. Experience working in multi-cultural or international settings. An understanding of local building codes, European and International (NFPA) Fire Life Safety codes. Proficiency with Word, PowerPoint, Excel, construction project programming software Fluency in spoken and written English. Preferred Qualifications Team leadership experience would be advantageous. Other European languages would also beneficial but not essential.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 15 years of experience working in business organizations, managing cross-functional stakeholders, and discussing solutions. 5 years of experience managing and leading a technical services team: technical business, business engineers, support or consultants. Preferred qualifications: 15 years of experience building and managing internal and external stakeholder networks. 5 years of consulting experience in a technology-related field. Experience with Google technology or similar digital advertising platforms. Ability to understand client business needs and technical constraints with understanding of relevant sectors. Ability to navigate ambiguous situations, solve problems, and scale solutions effectively within a large organization. Excellent communication skills, with an ability to tailor messages for both technical and business audiences. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a leader within gTech, you are responsible for driving business growth across the entire sector portfolio. You will execute a clear core strategy, translating high-level business goals into a rigorous quarterly product execution plan. You will shift the team toward a proactive, growth centric mindset where technical excellence is measured by business impact. You will manage a high performing team of Engagement Managers and Solutions Architects, as well as partnering with technical teams. Together, you will accelerate product adoption with a specific focus on YouTube+ growth. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Manage and Transform a high performing team ensuring every action plan is viewed through the lens of business growth and efficiency. Identify opportunities where technical solutions can unlock new business growth streams. Partner with business to ensure a seamless customer experience (CX). Partner with executive business leaders as a technical and commercial visionary. Act as a Trusted Advisor both internally and externally, known for being a collaborative, and commercially aware thought partner. Partner closely with theAds Solution teamto ensure a synchronized service model. Optimize workflows to ensure technical support is both highly efficient and of the highest quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Feb 12, 2026
Full time
Minimum qualifications: Bachelor's degree or equivalent practical experience. 15 years of experience working in business organizations, managing cross-functional stakeholders, and discussing solutions. 5 years of experience managing and leading a technical services team: technical business, business engineers, support or consultants. Preferred qualifications: 15 years of experience building and managing internal and external stakeholder networks. 5 years of consulting experience in a technology-related field. Experience with Google technology or similar digital advertising platforms. Ability to understand client business needs and technical constraints with understanding of relevant sectors. Ability to navigate ambiguous situations, solve problems, and scale solutions effectively within a large organization. Excellent communication skills, with an ability to tailor messages for both technical and business audiences. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a leader within gTech, you are responsible for driving business growth across the entire sector portfolio. You will execute a clear core strategy, translating high-level business goals into a rigorous quarterly product execution plan. You will shift the team toward a proactive, growth centric mindset where technical excellence is measured by business impact. You will manage a high performing team of Engagement Managers and Solutions Architects, as well as partnering with technical teams. Together, you will accelerate product adoption with a specific focus on YouTube+ growth. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Manage and Transform a high performing team ensuring every action plan is viewed through the lens of business growth and efficiency. Identify opportunities where technical solutions can unlock new business growth streams. Partner with business to ensure a seamless customer experience (CX). Partner with executive business leaders as a technical and commercial visionary. Act as a Trusted Advisor both internally and externally, known for being a collaborative, and commercially aware thought partner. Partner closely with theAds Solution teamto ensure a synchronized service model. Optimize workflows to ensure technical support is both highly efficient and of the highest quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
