Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Feb 12, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Procurement Manager Location: Scottish Borders (site-based, 4-5 days per week office/grower visits) Salary: 45,000 - 65,000 + 10% bonus + company car Type: Full-time, permanent Ready to lead procurement at the heart of a fresh produce supply chain where your decisions directly drive business performance? About the Role We're supporting a leading fresh produce business to appoint a Procurement Manager with senior leadership exposure. This is a senior, high-impact role responsible for securing sustainable, compliant, and cost-effective supply from third-party growers, aligned to commercial and operational needs. You'll play a visible leadership role within the site, managing grower relationships, negotiating contracts, driving crop intelligence, and ensuring procurement plans align with sales models and KPIs. You'll manage an Administrator directly and work closely with commercial finance, raw materials, technical, H&S, and senior leadership. Key Responsibilities Develop and manage grower relationships, performance reviews, and long-term supply plans. Negotiate contracts, pricing (fixed, MRP, free-buy), and manage market movements. Lead crop planning and calling-off to meet operational and commercial demand. Provide insight-driven "crop intelligence" to optimise cost, yield, and quality. Support budgeting, quarterly forecasts, and cost control. Drive procurement strategy. Ensure compliance across H&S, environmental standards, and sustainability initiatives. Mentor and support junior team members while acting as a senior voice on site. What You'll Bring Proven procurement experience within fresh produce (ideal but not required) . Strong commercial awareness and financial acumen. Confident negotiator comfortable managing challenging conversations. Ability to operate at pace, build grower confidence, and influence stakeholders. Leadership presence and visibility across site operations. Why Apply? This is a genuine leadership role within a values-led, performance-focused business. You'll have autonomy, senior exposure, and the ability to materially influence supply chain performance while building long-term grower partnerships. If you're a commercially sharp procurement professional looking for ownership, pace, and progression - apply now or get in touch for a confidential conversation .
Feb 11, 2026
Full time
Procurement Manager Location: Scottish Borders (site-based, 4-5 days per week office/grower visits) Salary: 45,000 - 65,000 + 10% bonus + company car Type: Full-time, permanent Ready to lead procurement at the heart of a fresh produce supply chain where your decisions directly drive business performance? About the Role We're supporting a leading fresh produce business to appoint a Procurement Manager with senior leadership exposure. This is a senior, high-impact role responsible for securing sustainable, compliant, and cost-effective supply from third-party growers, aligned to commercial and operational needs. You'll play a visible leadership role within the site, managing grower relationships, negotiating contracts, driving crop intelligence, and ensuring procurement plans align with sales models and KPIs. You'll manage an Administrator directly and work closely with commercial finance, raw materials, technical, H&S, and senior leadership. Key Responsibilities Develop and manage grower relationships, performance reviews, and long-term supply plans. Negotiate contracts, pricing (fixed, MRP, free-buy), and manage market movements. Lead crop planning and calling-off to meet operational and commercial demand. Provide insight-driven "crop intelligence" to optimise cost, yield, and quality. Support budgeting, quarterly forecasts, and cost control. Drive procurement strategy. Ensure compliance across H&S, environmental standards, and sustainability initiatives. Mentor and support junior team members while acting as a senior voice on site. What You'll Bring Proven procurement experience within fresh produce (ideal but not required) . Strong commercial awareness and financial acumen. Confident negotiator comfortable managing challenging conversations. Ability to operate at pace, build grower confidence, and influence stakeholders. Leadership presence and visibility across site operations. Why Apply? This is a genuine leadership role within a values-led, performance-focused business. You'll have autonomy, senior exposure, and the ability to materially influence supply chain performance while building long-term grower partnerships. If you're a commercially sharp procurement professional looking for ownership, pace, and progression - apply now or get in touch for a confidential conversation .
Estate Agent Valuer / Lister Basic salary £24,000 plus £2,500 car allowance or company car with on target earnings of £45,000 to £50,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Remuneration: Basic salary £24,000 plus £2,500 car allowance or company car with on target earnings of £45,000 to £50,000. 1 Saturday off in 3. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 11, 2026
Full time
Estate Agent Valuer / Lister Basic salary £24,000 plus £2,500 car allowance or company car with on target earnings of £45,000 to £50,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Valuer / Lister Are you an Estate Agent with a proven track record in sales, valuation and listing of residential property? Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Valuer / Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Valuer / Lister Previous Estate Agency experience is essential. Estate Agent Valuer / Lister Remuneration: Basic salary £24,000 plus £2,500 car allowance or company car with on target earnings of £45,000 to £50,000. 1 Saturday off in 3. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Feb 11, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 11, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
ROLE: Planning Administrator HOURS: 40 hrs per week, Monday - Friday SALARY: £27,500 - £29,000 dependent on experience plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a Planning Administrator, responsible for the reporting requirements of our planning function, maintaining, optimising and executing the reports in a timely manner along with providing day-to-day support and cover for the EBP Planner during periods of peak activity. WHAT OUR PLANNING ADMINISTRATORS DO: Ensure all HR-related processes and procedures are completed accurately and consistently, in line with Company policies Assist wider Demand and Supply Planning teams during periods of absence, such as holidays or illness, to maintain seamless workflow Collate data and distribute daily reports on stock value, ensuring accuracy and clarity for internal stakeholders Produce daily sales-versus-forecast reports, identifying key over- or under-forecasted SKUs and highlighting areas requiring further action Contribute to monthly safety stock and demand review activities, providing accurate data and insights as required Review and update data within the MRP system to ensure accuracy, integrity, and alignment with operational requirements Prepare and communicate a suite of reports to senior stakeholders, supporting effective management of safety stock and inventory profiles for both internal and external customers WHAT WE NEED FROM OUR PLANNING ADMINISTRATORS: Previous experience within a planning function is highly beneficial Strong computer skills with advanced capability across Microsoft Office applications, particularly Excel, to support data analysis and reporting Previous exposure to planning software or systems is advantageous Confident in challenging assumptions and presenting alternative solutions Skilled in collating, interpreting, and analysing large data sets, delivering accurate daily, weekly, and monthly reports within tight deadlines. Excellent written and verbal communication skills, with confidence in presenting insights and recommendations to senior stakeholders Able to effectively manage internal communications and work collaboratively across departments and support strategic planning WHAT WE OFFER OUR PLANNING ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 10, 2026
Full time
ROLE: Planning Administrator HOURS: 40 hrs per week, Monday - Friday SALARY: £27,500 - £29,000 dependent on experience plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for a Planning Administrator, responsible for the reporting requirements of our planning function, maintaining, optimising and executing the reports in a timely manner along with providing day-to-day support and cover for the EBP Planner during periods of peak activity. WHAT OUR PLANNING ADMINISTRATORS DO: Ensure all HR-related processes and procedures are completed accurately and consistently, in line with Company policies Assist wider Demand and Supply Planning teams during periods of absence, such as holidays or illness, to maintain seamless workflow Collate data and distribute daily reports on stock value, ensuring accuracy and clarity for internal stakeholders Produce daily sales-versus-forecast reports, identifying key over- or under-forecasted SKUs and highlighting areas requiring further action Contribute to monthly safety stock and demand review activities, providing accurate data and insights as required Review and update data within the MRP system to ensure accuracy, integrity, and alignment with operational requirements Prepare and communicate a suite of reports to senior stakeholders, supporting effective management of safety stock and inventory profiles for both internal and external customers WHAT WE NEED FROM OUR PLANNING ADMINISTRATORS: Previous experience within a planning function is highly beneficial Strong computer skills with advanced capability across Microsoft Office applications, particularly Excel, to support data analysis and reporting Previous exposure to planning software or systems is advantageous Confident in challenging assumptions and presenting alternative solutions Skilled in collating, interpreting, and analysing large data sets, delivering accurate daily, weekly, and monthly reports within tight deadlines. Excellent written and verbal communication skills, with confidence in presenting insights and recommendations to senior stakeholders Able to effectively manage internal communications and work collaboratively across departments and support strategic planning WHAT WE OFFER OUR PLANNING ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Feb 10, 2026
Full time
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Feb 08, 2026
Full time
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Job Title: Customer Service Administrator Division: Property & Insurance Division Location: East Grinstead (Hybrid) Salary: 26,250 We are a well-established risk management business providing specialist property and insurance services to a wide range of clients across the UK. As part of our continued growth, we are looking for a Customer Service Administrator to join our Property & Insurance team. This is a varied and collaborative role within a small customer service team, working closely with clients, surveyors, and internal sales teams. You'll play a key part in coordinating nationwide survey activity, maintaining service standards, and ensuring a consistently high-quality client experience. The Role As a Customer Service Administrator, you will act as a central point of liaison between customers, surveyors, and internal teams. You'll oversee the allocation, progress, and quality of surveys, ensuring service levels are met and procedures are followed correctly. Key Responsibilities Supporting Senior Managers within the Property & Insurance team Coordinating with surveyors, customers, and sales teams to ensure surveys are booked and reports issued on time Monitoring and maintaining process manuals for requestors, surveyors, and administrators, ensuring they are accurate and up to date Managing and maintaining data within the INDIGO system Monitoring service levels and taking appropriate action where suppliers fall short of agreed standards Resolving or escalating customer and surveyor issues as appropriate, keeping relevant stakeholders informed Producing regular management information for clients and senior management Ensuring correct procedures are followed for issuing Fire Risk Assessments in line with BAFE certification and other accreditations Assisting the Line Manager with internal projects Undertaking any other duties required for the effective performance of the role Skills, Knowledge & Experience We're looking for someone who can bring strong organisational and communication skills to a fast-paced environment. You should have: Excellent written and verbal communication skills Strong numeracy skills, with confidence analysing and presenting statistical data Good knowledge of Microsoft Office, particularly Excel Strong administrative and time management skills High attention to detail and a high level of accuracy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Feb 06, 2026
Full time
Job Title: Customer Service Administrator Division: Property & Insurance Division Location: East Grinstead (Hybrid) Salary: 26,250 We are a well-established risk management business providing specialist property and insurance services to a wide range of clients across the UK. As part of our continued growth, we are looking for a Customer Service Administrator to join our Property & Insurance team. This is a varied and collaborative role within a small customer service team, working closely with clients, surveyors, and internal sales teams. You'll play a key part in coordinating nationwide survey activity, maintaining service standards, and ensuring a consistently high-quality client experience. The Role As a Customer Service Administrator, you will act as a central point of liaison between customers, surveyors, and internal teams. You'll oversee the allocation, progress, and quality of surveys, ensuring service levels are met and procedures are followed correctly. Key Responsibilities Supporting Senior Managers within the Property & Insurance team Coordinating with surveyors, customers, and sales teams to ensure surveys are booked and reports issued on time Monitoring and maintaining process manuals for requestors, surveyors, and administrators, ensuring they are accurate and up to date Managing and maintaining data within the INDIGO system Monitoring service levels and taking appropriate action where suppliers fall short of agreed standards Resolving or escalating customer and surveyor issues as appropriate, keeping relevant stakeholders informed Producing regular management information for clients and senior management Ensuring correct procedures are followed for issuing Fire Risk Assessments in line with BAFE certification and other accreditations Assisting the Line Manager with internal projects Undertaking any other duties required for the effective performance of the role Skills, Knowledge & Experience We're looking for someone who can bring strong organisational and communication skills to a fast-paced environment. You should have: Excellent written and verbal communication skills Strong numeracy skills, with confidence analysing and presenting statistical data Good knowledge of Microsoft Office, particularly Excel Strong administrative and time management skills High attention to detail and a high level of accuracy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Organisation/Company DURHAM UNIVERSITY Research Field Chemistry Engineering Computer science Physics Researcher Profile Recognised Researcher (R2) First Stage Researcher (R1) Application Deadline 24 Feb 2026 - 00:00 (UTC) Country United Kingdom Type of Contract Permanent Job Status Full-time Is the job funded through the EU Research Framework Programme? Not funded by a EU programme Is the Job related to staff position within a Research Infrastructure? No Offer Description The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. The Policy, Systems and Performance (PSP) team within the Research and Innovation Services directorate works to support high quality research performance, impact and intelligence through data, integrity and governance, support for institutional strategy development and the compilation of relevant returns including HEBCI, KEF, KEC and REF. The overall purpose of the position advertised is to assist the University in developing research impact to enhance the societal benefits of its research, and to support the development and submission of impact case studies, engagement measures, and narrative statements to the Research Excellence Framework (REF). The position of Impact and Engagement Manager (I&EM) is a strategically important role within the Research and Innovation Services (RIS) Directorate. The post-holder will report to the Director of Policy, Systems and Performance and work closely the Senior Impact and Engagement Managers, one of whom will be the direct line manager of this post. They will work with the Director of PSP to support impact across the University but also have specific responsibility for developing a portfolio of REF impact case studies in the Science Faculty. In this capacity the post-holder will work closely with the Deputy Executive Dean for Research and the Deputy Executive Dean for Impact and Research Engagement within the Faculty, with the Senior Research Administrators and Impact Directors in the associated Departments (Biosciences, Chemistry, Computer Science, Earth Sciences, Engineering, Mathematical Sciences, Physics and Psychology). Further information about the role and the responsibilities is in the job description.
Feb 05, 2026
Full time
Organisation/Company DURHAM UNIVERSITY Research Field Chemistry Engineering Computer science Physics Researcher Profile Recognised Researcher (R2) First Stage Researcher (R1) Application Deadline 24 Feb 2026 - 00:00 (UTC) Country United Kingdom Type of Contract Permanent Job Status Full-time Is the job funded through the EU Research Framework Programme? Not funded by a EU programme Is the Job related to staff position within a Research Infrastructure? No Offer Description The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. The Policy, Systems and Performance (PSP) team within the Research and Innovation Services directorate works to support high quality research performance, impact and intelligence through data, integrity and governance, support for institutional strategy development and the compilation of relevant returns including HEBCI, KEF, KEC and REF. The overall purpose of the position advertised is to assist the University in developing research impact to enhance the societal benefits of its research, and to support the development and submission of impact case studies, engagement measures, and narrative statements to the Research Excellence Framework (REF). The position of Impact and Engagement Manager (I&EM) is a strategically important role within the Research and Innovation Services (RIS) Directorate. The post-holder will report to the Director of Policy, Systems and Performance and work closely the Senior Impact and Engagement Managers, one of whom will be the direct line manager of this post. They will work with the Director of PSP to support impact across the University but also have specific responsibility for developing a portfolio of REF impact case studies in the Science Faculty. In this capacity the post-holder will work closely with the Deputy Executive Dean for Research and the Deputy Executive Dean for Impact and Research Engagement within the Faculty, with the Senior Research Administrators and Impact Directors in the associated Departments (Biosciences, Chemistry, Computer Science, Earth Sciences, Engineering, Mathematical Sciences, Physics and Psychology). Further information about the role and the responsibilities is in the job description.
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Feb 04, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
Feb 04, 2026
Full time
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Sales Administrator Independent Estate Agency £26,000 £27,000 Full-time Fully Office Based West Kent Monday Friday + 1 in 3 Saturdays (day off in lieu) Contact: Emily - Karabelo Powell Pearson Whiffin Recruitment Our client is keen to move quickly We re partnering with a well-established, independent estate agency in West Kent that has built a strong reputation through quality service, local knowledge and a genuinely supportive team culture. They are now looking to bring in a Sales Administrator to work closely with a senior property specialist, providing essential support and helping to keep the office organised, responsive and running smoothly. This is a role for someone who enjoys the pace and variety of an estate agency environment, values customer service, and likes being relied upon as the person who keeps everything on track behind the scenes. The role You ll play a key part in supporting the administrative side of the property sales process, ensuring customers receive a smooth, professional experience from start to finish. Your day-to-day will include: Being a first point of contact for clients and visitors, both in person and by phone Supporting the sales process through strong organisation and follow-up Coordinating diaries, appointments and property-related activity Producing written correspondence and documentation to a high standard Liaising with third parties to obtain updates and maintain progress Keeping property and client information accurate and well maintained Using initiative to manage tasks, priorities and next steps Providing wider administrative support to the office as required This is not a negotiator or sales role. The focus is on sales administration, customer care and organisation within a commercial setting. What we are looking for Proven office-based administration experience, ideally within a customer-facing environment Comfortable working in a busy, commercial office Confident communicator with strong written English Happy to pick up the phone and speak with customers and contacts Highly organised, proactive and able to manage a varied workload Commercially aware and customer focused Full UK driving licence and own transport - ESSENTIAL Good knowledge of the local area and an interest in property Energetic, enthusiastic and with a good sense of humour This role would be most suited to candidates who have some office-based experience and are looking for a role where growth and development are possible! Package & progression Salary £26,000 £27,000 Fully office based 1 in 3 Saturdays, with a weekday off in lieu Salary reviewed subject to performance Funding available for industry-relevant qualifications, if desired Real opportunity to develop and progress within a non-corporate, supportive environment Why apply? Join a boutique, independent estate agency where people matter Work closely with an experienced professional and gain genuine industry exposure A role where initiative and reliability are valued and recognised Friendly, professional environment with long-term potential
Feb 04, 2026
Full time
Sales Administrator Independent Estate Agency £26,000 £27,000 Full-time Fully Office Based West Kent Monday Friday + 1 in 3 Saturdays (day off in lieu) Contact: Emily - Karabelo Powell Pearson Whiffin Recruitment Our client is keen to move quickly We re partnering with a well-established, independent estate agency in West Kent that has built a strong reputation through quality service, local knowledge and a genuinely supportive team culture. They are now looking to bring in a Sales Administrator to work closely with a senior property specialist, providing essential support and helping to keep the office organised, responsive and running smoothly. This is a role for someone who enjoys the pace and variety of an estate agency environment, values customer service, and likes being relied upon as the person who keeps everything on track behind the scenes. The role You ll play a key part in supporting the administrative side of the property sales process, ensuring customers receive a smooth, professional experience from start to finish. Your day-to-day will include: Being a first point of contact for clients and visitors, both in person and by phone Supporting the sales process through strong organisation and follow-up Coordinating diaries, appointments and property-related activity Producing written correspondence and documentation to a high standard Liaising with third parties to obtain updates and maintain progress Keeping property and client information accurate and well maintained Using initiative to manage tasks, priorities and next steps Providing wider administrative support to the office as required This is not a negotiator or sales role. The focus is on sales administration, customer care and organisation within a commercial setting. What we are looking for Proven office-based administration experience, ideally within a customer-facing environment Comfortable working in a busy, commercial office Confident communicator with strong written English Happy to pick up the phone and speak with customers and contacts Highly organised, proactive and able to manage a varied workload Commercially aware and customer focused Full UK driving licence and own transport - ESSENTIAL Good knowledge of the local area and an interest in property Energetic, enthusiastic and with a good sense of humour This role would be most suited to candidates who have some office-based experience and are looking for a role where growth and development are possible! Package & progression Salary £26,000 £27,000 Fully office based 1 in 3 Saturdays, with a weekday off in lieu Salary reviewed subject to performance Funding available for industry-relevant qualifications, if desired Real opportunity to develop and progress within a non-corporate, supportive environment Why apply? Join a boutique, independent estate agency where people matter Work closely with an experienced professional and gain genuine industry exposure A role where initiative and reliability are valued and recognised Friendly, professional environment with long-term potential
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager with then a further increase in your salary. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 03, 2026
Full time
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager with then a further increase in your salary. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Feb 03, 2026
Full time
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
Feb 03, 2026
Full time
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
HEAD OF OPERATIONS SALARY: £55,000 - £60,000 LOCATION: BOURNEMOUTH The Head of Operations will play a central leadership role within an Authorised Corporate Director (ACD) business, overseeing all operational activity while contributing to the firm's growth through business development and marketing. The role requires a senior operations professional with experience in UK financial services, strong project management skills, and proven leadership capability. The successful candidate will take responsibility for the full operational lifecycle of the ACD business, ensuring robust fund oversight, resilient processes, and high quality service delivery. They will oversee the management of third party administrators, custodians and depositaries, support regulatory and governance requirements and uphold strong operational controls aligned with FCA regulations. They will lead the operational charge, including process improvement, systems implementation, new fund launches and broader cross functional projects, ensuring delivery to timelines and budgets, with clear communication to internal and external stakeholders. In this role, the individual will provide leadership and direction to a few teams, motivating and developing them, driving a high performance culture and ensuring effective performance management and succession planning. They will act as a senior escalation point for operational issues, working closely with the CEO, Compliance & Risk, Finance and external partners to maintain a high standard of operational integrity and client service. Alongside operational oversight, the position includes responsibility for driving business development and representing the company externally. The Head of Operations will build strong relationships with existing and prospective clients, identify commercial opportunities, participate in client meetings and industry events and support the wider leadership team in promoting the company's services. They will also contribute to marketing activity, helping shape the firm's brand presence, client communications, and positioning within the market. The role requires exceptional communication skills, the ability to influence at senior levels, strong analytical and organisational capability, and a strategic mindset with a proactive mindset. Experience of OEICs, NURS, AIFs is highly advantageous. The ideal candidate will combine operational discipline with commercial acumen, demonstrating resilience, integrity, sound judgement, and the ability to lead teams effectively while supporting the firm's growth strategy. Excellent Benefits 25 days holiday per annum plus bank holidays; 5% ER pension contribution (once completed probationary period, 3% up until then); Life assurance / death in service of 4 annual salary (immediately on commencement of employment); Private Medical Insurance with AXA PPP on a medical history disregarded basis (once completed probationary period); Healthcare Cash Plan with Bupa (once completed probationary period); Buying and Selling Holiday Scheme, allowing employees to increase their holiday entitlement to up to 30 days per annum (once completed probationary period); Flexible working/hybrid working available; Free office parking onsite. Skills & Experience Required - Essential Experience within UK financial services, ideally within an ACD, asset management, fund administration or a related FCA regulated environment; Proven operational leadership experience, managing and motivating multiple teams; Strong project management skills with experience delivering complex operational or regulatory projects; Direct experience in client engagement or business development within financial services; Exposure to marketing or brand building activities, ideally within a regulated firm; Exceptional communication, analytical and relationship building skills. Skills & Experience Required - Desirable Experience with authorised fund structures (OEICs, NURS, AIFs); Knowledge of operational resilience frameworks and fund oversight models; An understanding of ACD responsibilities, FCA regulations, operational risk and governance frameworks; Marketing or sales qualifications; Project management certifications (Prince2, Agile); IOC qualification (Investment Operations Certificate) or IMC qualification (Investment Management Certificate) - willing to obtain one of these if not already obtained. This is not just a "back office" role. It is a strategic senior leadership position at a firm with a broad and evolving fund offering, giving you the chance to shape how the business grows, behaves and succeeds in a regulated and competitive market. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non membership of a Trade Union.
Feb 03, 2026
Full time
HEAD OF OPERATIONS SALARY: £55,000 - £60,000 LOCATION: BOURNEMOUTH The Head of Operations will play a central leadership role within an Authorised Corporate Director (ACD) business, overseeing all operational activity while contributing to the firm's growth through business development and marketing. The role requires a senior operations professional with experience in UK financial services, strong project management skills, and proven leadership capability. The successful candidate will take responsibility for the full operational lifecycle of the ACD business, ensuring robust fund oversight, resilient processes, and high quality service delivery. They will oversee the management of third party administrators, custodians and depositaries, support regulatory and governance requirements and uphold strong operational controls aligned with FCA regulations. They will lead the operational charge, including process improvement, systems implementation, new fund launches and broader cross functional projects, ensuring delivery to timelines and budgets, with clear communication to internal and external stakeholders. In this role, the individual will provide leadership and direction to a few teams, motivating and developing them, driving a high performance culture and ensuring effective performance management and succession planning. They will act as a senior escalation point for operational issues, working closely with the CEO, Compliance & Risk, Finance and external partners to maintain a high standard of operational integrity and client service. Alongside operational oversight, the position includes responsibility for driving business development and representing the company externally. The Head of Operations will build strong relationships with existing and prospective clients, identify commercial opportunities, participate in client meetings and industry events and support the wider leadership team in promoting the company's services. They will also contribute to marketing activity, helping shape the firm's brand presence, client communications, and positioning within the market. The role requires exceptional communication skills, the ability to influence at senior levels, strong analytical and organisational capability, and a strategic mindset with a proactive mindset. Experience of OEICs, NURS, AIFs is highly advantageous. The ideal candidate will combine operational discipline with commercial acumen, demonstrating resilience, integrity, sound judgement, and the ability to lead teams effectively while supporting the firm's growth strategy. Excellent Benefits 25 days holiday per annum plus bank holidays; 5% ER pension contribution (once completed probationary period, 3% up until then); Life assurance / death in service of 4 annual salary (immediately on commencement of employment); Private Medical Insurance with AXA PPP on a medical history disregarded basis (once completed probationary period); Healthcare Cash Plan with Bupa (once completed probationary period); Buying and Selling Holiday Scheme, allowing employees to increase their holiday entitlement to up to 30 days per annum (once completed probationary period); Flexible working/hybrid working available; Free office parking onsite. Skills & Experience Required - Essential Experience within UK financial services, ideally within an ACD, asset management, fund administration or a related FCA regulated environment; Proven operational leadership experience, managing and motivating multiple teams; Strong project management skills with experience delivering complex operational or regulatory projects; Direct experience in client engagement or business development within financial services; Exposure to marketing or brand building activities, ideally within a regulated firm; Exceptional communication, analytical and relationship building skills. Skills & Experience Required - Desirable Experience with authorised fund structures (OEICs, NURS, AIFs); Knowledge of operational resilience frameworks and fund oversight models; An understanding of ACD responsibilities, FCA regulations, operational risk and governance frameworks; Marketing or sales qualifications; Project management certifications (Prince2, Agile); IOC qualification (Investment Operations Certificate) or IMC qualification (Investment Management Certificate) - willing to obtain one of these if not already obtained. This is not just a "back office" role. It is a strategic senior leadership position at a firm with a broad and evolving fund offering, giving you the chance to shape how the business grows, behaves and succeeds in a regulated and competitive market. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non membership of a Trade Union.
Salary: circa £60,000 per annum Benefits: Generous benefits package including company car or car allowance (inc business mileage) Bonus: Generous discretionary performance bonus About Arrow Arrow has grown since 1986 to become a industry specialist providing security to customers nationwide and offering a solution focussed service. Having almost doubled our revenue in the last 4 years and now employing 120 colleagues across 7 regional locations, Arrow are one of the UK's leading providers of industrial/commercial door and entry solutions. Our wide product range includes commercial and industrial roller shutters, sectional overhead doors, hinged doors, hi speed doors, traffic doors, fire doors, fire shutters/smoke curtains and other types of automatic gates and barriers. Role Overview We are seeking a hands-on, operationally focused Head of Service Delivery who will be a vital member of the senior leadership team, to lead and develop our service, maintenance, and repair operations across a designated region. As a customer-first business, we prioritise delivering exceptional service at every touchpoint. Reporting to the Managing Director, this broad leadership role is suited to someone who thrives in a fast-paced SME environment and is comfortable operating across both strategic planning and day-to-day operational execution. You'll be responsible for managing a team of Field Service Engineers and regional support staff, ensuring consistent delivery of high-quality, safe, and cost-effective services that not only meet but exceed customer expectations. The successful candidate will help drive business performance and continuous improvement. You must be a proactive leader who leads by example, demonstrating a strong commitment to operational excellence and putting customer experience at the heart of everything you do. This role will be focused on driving improvements in key service outcomes from an operational perspective, such as response time, job turnaround, and repair effectiveness, playing a central role in shaping and enhancing how these are delivered. Key Responsibilities Forecasting: Accurately forecast workload, resourcing needs, regional performance, and budget requirements to support effective planning and strategic decision-making. Budget Management: Manage regional service budgets including labour, travel, and materials to ensure financial targets are met and contribute to overall business performance. Customer Engagement: Act as the key regional contact for clients, addressing escalations and ensuring consistently high standards of service delivery and customer satisfaction. I nternal Collaboration: Work closely and proactively with internal teams, such as sales, customer service, and finance, to ensure seamless cross-functional operations, driving alignment and a unified approach to delivering excellent customer outcomes. Service Delivery: Oversee the delivery of reactive and planned maintenance works to ensure operational efficiency, customer satisfaction, and compliance. Team Leadership: Lead, support, and develop Field Engineers, Supervisors, and support staff, fostering a collaborative and high performing team culture. Workforce Planning: Optimise resource allocation and engineer scheduling to meet service commitments and drive operational productivity. Process & Performance Improvement: Identify and implement opportunities for process improvements, cost savings, and service enhancements. Compliance & Safety: Promote a strong safety culture and ensure that all work complies with current legislation, company standards, and industry best practice. Reporting & Analysis: Provide regular updates and operational performance insight to the Managing Director & Financial Director Recruitment & Development: Oversee the recruitment process, including interviewing engineers alongside HR, and manage their onboarding and ongoing professional development. Skills & Experience Significant experience in a senior operational role within a field-based service industry. Proven background of working within and understanding the culture of an SME environment Relevant experience in industries such as facilities management, industrial doors, access systems, fire safety, air conditioning, lifts, or similar engineering sectors. Demonstrated success in leading field-based service delivery operations. Strong commitment to outstanding customer service, with proven ability to manage escalations effectively and build lasting client relationships. Excellent people management and leadership capabilities, ideally including experience managing field engineers. Commercially astute, with experience managing budgets and achieving key performance indicators. Deep understanding of service operations, service level agreements and regulatory compliance. Proficient in Microsoft 365 information systems (such as Sharepoint, Teams, Outlook, Excel) Strong organisational, multi tasking and communication skills. Valid UK driving licence. Experience using field service management software such as JobWatch (BigChange), as well as ERP systems like SAP and CRM tools like HubSpot. Experience in process improvement and change management Health and safety qualifications, such as IOSH or NEBOSH certification. Generous discretionary performance bonus Annual holidays of 25 days (holidays increase with service) plus 8 Paid bank holidays (everyone uses time off for Christmas/New Year) Paid extra day off for your birthday every year Early finish on Fridays Cashback for every day health appointments from Westfield Health Discount scheme for groceries and everyday purchases from Reward Gateway Employee Assistance Programme with 24 hour advice line Online 24/7 access to a GP Wellbeing paid time off - sick leave & bereavement leave Workplace pension with Employer contributions Refer a friend scheme - £500 for each successful referral If this sounds like the role for you, then click apply, attach your CV and we will contact you for a confidential chat. Shortlisted candidates will be contacted within 2 weeks of applying. Direct applicants only, no agencies Fill in the form below to apply now First Name Last Name Email Phone Number Message Upload your CV Upload a file or drag and drop. pdf, doc, docxup to 10MB Type of role Administrator Other By clicking submit below, you consent to allow Arrow Industrial Group Ltd to store and process the personal information submitted above for the reason of speculative employment and confirm that you have read and accept our privacy policy. The data you submit will only be used for recruitment purposes. I consent to my data being processed and stored by Arrow Industrial Ltd for recruitment purposes. You may request your data be removed at any time. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. HP Name Arrow is the UK's leading independent industrial door supplier. Since 1986, we have been manufacturing, supplying and installing specialist doors and services for industrial, retail and commercial applications. 1 Park Mill Way Clayton West Huddersfield HD8 9XJ
Feb 02, 2026
Full time
Salary: circa £60,000 per annum Benefits: Generous benefits package including company car or car allowance (inc business mileage) Bonus: Generous discretionary performance bonus About Arrow Arrow has grown since 1986 to become a industry specialist providing security to customers nationwide and offering a solution focussed service. Having almost doubled our revenue in the last 4 years and now employing 120 colleagues across 7 regional locations, Arrow are one of the UK's leading providers of industrial/commercial door and entry solutions. Our wide product range includes commercial and industrial roller shutters, sectional overhead doors, hinged doors, hi speed doors, traffic doors, fire doors, fire shutters/smoke curtains and other types of automatic gates and barriers. Role Overview We are seeking a hands-on, operationally focused Head of Service Delivery who will be a vital member of the senior leadership team, to lead and develop our service, maintenance, and repair operations across a designated region. As a customer-first business, we prioritise delivering exceptional service at every touchpoint. Reporting to the Managing Director, this broad leadership role is suited to someone who thrives in a fast-paced SME environment and is comfortable operating across both strategic planning and day-to-day operational execution. You'll be responsible for managing a team of Field Service Engineers and regional support staff, ensuring consistent delivery of high-quality, safe, and cost-effective services that not only meet but exceed customer expectations. The successful candidate will help drive business performance and continuous improvement. You must be a proactive leader who leads by example, demonstrating a strong commitment to operational excellence and putting customer experience at the heart of everything you do. This role will be focused on driving improvements in key service outcomes from an operational perspective, such as response time, job turnaround, and repair effectiveness, playing a central role in shaping and enhancing how these are delivered. Key Responsibilities Forecasting: Accurately forecast workload, resourcing needs, regional performance, and budget requirements to support effective planning and strategic decision-making. Budget Management: Manage regional service budgets including labour, travel, and materials to ensure financial targets are met and contribute to overall business performance. Customer Engagement: Act as the key regional contact for clients, addressing escalations and ensuring consistently high standards of service delivery and customer satisfaction. I nternal Collaboration: Work closely and proactively with internal teams, such as sales, customer service, and finance, to ensure seamless cross-functional operations, driving alignment and a unified approach to delivering excellent customer outcomes. Service Delivery: Oversee the delivery of reactive and planned maintenance works to ensure operational efficiency, customer satisfaction, and compliance. Team Leadership: Lead, support, and develop Field Engineers, Supervisors, and support staff, fostering a collaborative and high performing team culture. Workforce Planning: Optimise resource allocation and engineer scheduling to meet service commitments and drive operational productivity. Process & Performance Improvement: Identify and implement opportunities for process improvements, cost savings, and service enhancements. Compliance & Safety: Promote a strong safety culture and ensure that all work complies with current legislation, company standards, and industry best practice. Reporting & Analysis: Provide regular updates and operational performance insight to the Managing Director & Financial Director Recruitment & Development: Oversee the recruitment process, including interviewing engineers alongside HR, and manage their onboarding and ongoing professional development. Skills & Experience Significant experience in a senior operational role within a field-based service industry. Proven background of working within and understanding the culture of an SME environment Relevant experience in industries such as facilities management, industrial doors, access systems, fire safety, air conditioning, lifts, or similar engineering sectors. Demonstrated success in leading field-based service delivery operations. Strong commitment to outstanding customer service, with proven ability to manage escalations effectively and build lasting client relationships. Excellent people management and leadership capabilities, ideally including experience managing field engineers. Commercially astute, with experience managing budgets and achieving key performance indicators. Deep understanding of service operations, service level agreements and regulatory compliance. Proficient in Microsoft 365 information systems (such as Sharepoint, Teams, Outlook, Excel) Strong organisational, multi tasking and communication skills. Valid UK driving licence. Experience using field service management software such as JobWatch (BigChange), as well as ERP systems like SAP and CRM tools like HubSpot. Experience in process improvement and change management Health and safety qualifications, such as IOSH or NEBOSH certification. Generous discretionary performance bonus Annual holidays of 25 days (holidays increase with service) plus 8 Paid bank holidays (everyone uses time off for Christmas/New Year) Paid extra day off for your birthday every year Early finish on Fridays Cashback for every day health appointments from Westfield Health Discount scheme for groceries and everyday purchases from Reward Gateway Employee Assistance Programme with 24 hour advice line Online 24/7 access to a GP Wellbeing paid time off - sick leave & bereavement leave Workplace pension with Employer contributions Refer a friend scheme - £500 for each successful referral If this sounds like the role for you, then click apply, attach your CV and we will contact you for a confidential chat. Shortlisted candidates will be contacted within 2 weeks of applying. Direct applicants only, no agencies Fill in the form below to apply now First Name Last Name Email Phone Number Message Upload your CV Upload a file or drag and drop. pdf, doc, docxup to 10MB Type of role Administrator Other By clicking submit below, you consent to allow Arrow Industrial Group Ltd to store and process the personal information submitted above for the reason of speculative employment and confirm that you have read and accept our privacy policy. The data you submit will only be used for recruitment purposes. I consent to my data being processed and stored by Arrow Industrial Ltd for recruitment purposes. You may request your data be removed at any time. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. HP Name Arrow is the UK's leading independent industrial door supplier. Since 1986, we have been manufacturing, supplying and installing specialist doors and services for industrial, retail and commercial applications. 1 Park Mill Way Clayton West Huddersfield HD8 9XJ
Senior Lettings Negotiator Basic salary £30,000. On target earnings £45,000. 1 in 4 Saturday working. The role will be ideal for either a Lettings Negotiator looking to make the next step in their career who wants to be carrying out Lettings valuations or someone currently working as a Senior Lettings Negotiator but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Senior Lettings Negotiator If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Senior Lettings Negotiator From winning new business to motivating your colleagues you must be professional in your approach to every aspect of the process of letting homes. Senior Lettings Negotiator All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Senior Lettings Negotiator Basic salary £30,000. On target earnings £45,000. 1 in 4 Saturday working. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 02, 2026
Full time
Senior Lettings Negotiator Basic salary £30,000. On target earnings £45,000. 1 in 4 Saturday working. The role will be ideal for either a Lettings Negotiator looking to make the next step in their career who wants to be carrying out Lettings valuations or someone currently working as a Senior Lettings Negotiator but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Senior Lettings Negotiator If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Senior Lettings Negotiator From winning new business to motivating your colleagues you must be professional in your approach to every aspect of the process of letting homes. Senior Lettings Negotiator All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Senior Lettings Negotiator Basic salary £30,000. On target earnings £45,000. 1 in 4 Saturday working. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
