PHS Direct Retention Account Manager

  • PHS Group
  • Tamworth, Staffordshire
  • Feb 11, 2026
Full time Sales & Marketing

Job Description

About The Role
DIVISION: Phs Direct
LOCATION: Tamworth
REPORTING TO: Telesales Team Manager
Role overview:
The Retention Account Manager is responsible for maintaining, protecting, and growing revenue within an established portfolio of accounts once passed over from the Development Account Manager. The role focuses on strengthening long-term relationships, reducing churn, identifying upsell opportuniti