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customer team leader
Card Factory
Store Manager: Lead a High-Impact, Customer-First Team
Card Factory Wales, Yorkshire
A leading card retailer in Swansea is seeking a Store Manager to lead and inspire a team. You will create a positive culture, guiding your team to achieve success with a customer-first approach. Responsibilities include hiring, coaching, and ensuring operational success. Ideal candidates possess strong leadership skills and the ability to communicate effectively. The position offers a competitive salary of £31,449 per annum and opportunities for career growth.
Feb 11, 2026
Full time
A leading card retailer in Swansea is seeking a Store Manager to lead and inspire a team. You will create a positive culture, guiding your team to achieve success with a customer-first approach. Responsibilities include hiring, coaching, and ensuring operational success. Ideal candidates possess strong leadership skills and the ability to communicate effectively. The position offers a competitive salary of £31,449 per annum and opportunities for career growth.
Benefits Partner
CDW LLC. Peterborough, Cambridgeshire
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary CDW is seeking a proactive and commercially aware Benefits Partner to lead the delivery and evolution of our UK and international benefits strategy. Reporting to the Head of Total Reward UK&I this role is central to ensuring our benefits offering is competitive, well-communicated, and aligned with CDW's global positioning and business objectives What you will do Total Reward Develop and deliver the UK and international benefits strategy in alignment with CDW's global Total Reward framework. Work closely with payroll to ensure accurate recording and processing of all benefits. Continuously evolve the benefits offering to reflect market trends and CDW's target positioning. Champion effective communication of benefits using best-in-class technology and platforms to drive employee understanding and engagement. Serve as a primary point of contact for employees, answering questions, and aiding with enrollment and benefits-related issues. Leverage modern benefits technology and communication tools to streamline processes and enhance user experience. Use data analytics to evaluate the effectiveness of existing programs, identify areas for improvement, and make data-driven decisions. Select, negotiate, and manage relationships with benefits vendors to ensure services are delivered according to agreements and proactively enhanced over time. Manage enrollment, renewals, and the overall delivery of benefits, which often involves using HRIS software and maintaining employee records. Manage relationships with third-party vendors and technology providers and negotiate contracts for benefits and other services. Build compelling business cases for investment in benefits, demonstrating ROI and alignment with talent strategy. Prepare benefits budgets and conduct cost analyses to inform leadership decisions. Develop strong partnerships with the US-based global Total Rewards team to ensure consistency and alignment across geographies. Governance, risk management & compliance Support in the creation and maintenance of all total reward policies in line with best practice, reviewing regularly to ensure accuracy is maintained. Stakeholder management & collaboration Deputise for the Head of Total Reward on Total Reward initiatives as required. Build key relationships across the business using your influencing skills to gain buy-in to brand-led approaches and drive change. Drive and support change initiatives across the HR function, contributing to projects that improve processes and outcomes, collaborating with other teams as needed. What we expect of you Essential Skills & Experience Proven experience in managing UK and international benefits programs and designing of benefits and wellness strategies. Strong understanding of benefits compliance, market benchmarking, and vendor management. Exceptional interpersonal, written, and verbal communication skills. A proven ability to influence people at all levels and create a narrative to secure business buy-in and adoption. Experience working with payroll teams to ensure accurate benefits administration. Passionate about employee engagement and benefits communication. Familiarity with leading benefits technology platforms and communication tools. Commitment to creating inclusive, engaging experiences that prioritise employee wellbeing and growth. Commercial awareness and strategic thinking. Possess a continuous improvement mindset. Comfortable operating in a fast-paced, dynamic environment. Preferred skills, experience, and qualities needed Analytical Rigor Excel and data visualisation skills We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
Feb 11, 2026
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary CDW is seeking a proactive and commercially aware Benefits Partner to lead the delivery and evolution of our UK and international benefits strategy. Reporting to the Head of Total Reward UK&I this role is central to ensuring our benefits offering is competitive, well-communicated, and aligned with CDW's global positioning and business objectives What you will do Total Reward Develop and deliver the UK and international benefits strategy in alignment with CDW's global Total Reward framework. Work closely with payroll to ensure accurate recording and processing of all benefits. Continuously evolve the benefits offering to reflect market trends and CDW's target positioning. Champion effective communication of benefits using best-in-class technology and platforms to drive employee understanding and engagement. Serve as a primary point of contact for employees, answering questions, and aiding with enrollment and benefits-related issues. Leverage modern benefits technology and communication tools to streamline processes and enhance user experience. Use data analytics to evaluate the effectiveness of existing programs, identify areas for improvement, and make data-driven decisions. Select, negotiate, and manage relationships with benefits vendors to ensure services are delivered according to agreements and proactively enhanced over time. Manage enrollment, renewals, and the overall delivery of benefits, which often involves using HRIS software and maintaining employee records. Manage relationships with third-party vendors and technology providers and negotiate contracts for benefits and other services. Build compelling business cases for investment in benefits, demonstrating ROI and alignment with talent strategy. Prepare benefits budgets and conduct cost analyses to inform leadership decisions. Develop strong partnerships with the US-based global Total Rewards team to ensure consistency and alignment across geographies. Governance, risk management & compliance Support in the creation and maintenance of all total reward policies in line with best practice, reviewing regularly to ensure accuracy is maintained. Stakeholder management & collaboration Deputise for the Head of Total Reward on Total Reward initiatives as required. Build key relationships across the business using your influencing skills to gain buy-in to brand-led approaches and drive change. Drive and support change initiatives across the HR function, contributing to projects that improve processes and outcomes, collaborating with other teams as needed. What we expect of you Essential Skills & Experience Proven experience in managing UK and international benefits programs and designing of benefits and wellness strategies. Strong understanding of benefits compliance, market benchmarking, and vendor management. Exceptional interpersonal, written, and verbal communication skills. A proven ability to influence people at all levels and create a narrative to secure business buy-in and adoption. Experience working with payroll teams to ensure accurate benefits administration. Passionate about employee engagement and benefits communication. Familiarity with leading benefits technology platforms and communication tools. Commitment to creating inclusive, engaging experiences that prioritise employee wellbeing and growth. Commercial awareness and strategic thinking. Possess a continuous improvement mindset. Comfortable operating in a fast-paced, dynamic environment. Preferred skills, experience, and qualities needed Analytical Rigor Excel and data visualisation skills We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
Coffee Shop Team Leader & Service Champion
Coffee Ltd. Nailsea, Somerset
A leading coffee shop brand in the UK is seeking an enthusiastic leader/supervisor who is passionate about coffee and providing great customer service. No prior experience in coffee is required as full training will be given in-store and at a Coffee Academy. The role involves developing and supporting a team while engaging with the community. Additionally, this position offers a range of perks, including substantial staff discounts, free drinks on shifts, and opportunities for career development.
Feb 11, 2026
Full time
A leading coffee shop brand in the UK is seeking an enthusiastic leader/supervisor who is passionate about coffee and providing great customer service. No prior experience in coffee is required as full training will be given in-store and at a Coffee Academy. The role involves developing and supporting a team while engaging with the community. Additionally, this position offers a range of perks, including substantial staff discounts, free drinks on shifts, and opportunities for career development.
Morrisons
Store Manager: Grow a Local, Customer-First Convenience Hub
Morrisons Tring, Hertfordshire
A leading supermarket chain seeks a Store Manager in Tring, England, to oversee a vibrant store while leading a dedicated team. The role emphasizes enhancing customer experience, driving commercial performance, and fostering team engagement. Ideal candidates should possess leadership skills, resilience, and a passion for team development. A competitive salary and a range of benefits including discounts and a contributory pension are offered, along with opportunities for career growth within an inclusive company culture.
Feb 11, 2026
Full time
A leading supermarket chain seeks a Store Manager in Tring, England, to oversee a vibrant store while leading a dedicated team. The role emphasizes enhancing customer experience, driving commercial performance, and fostering team engagement. Ideal candidates should possess leadership skills, resilience, and a passion for team development. A competitive salary and a range of benefits including discounts and a contributory pension are offered, along with opportunities for career growth within an inclusive company culture.
4M Recruitment
Finance Business Partner
4M Recruitment Thornaby, Yorkshire
Our client is currently looking to recruit a Finance Business Partner on a permanent basis. Finance Business Partner Middlesbrough £51,000 - £53,500 We are seeking a highly motivated Finance Business Partner to join our Financial Planning and Business Partnering Team. This is a pivotal role at the heart of the organisation, providing high-quality financial advice, insight and challenge to Directors and Senior Leadership Teams. You will play a key part in delivering strategic priorities, helping to ensure resources are planned, managed and understood effectively. As a trusted Finance Business Partner, you will influence strategic decision-making across services, support the development of robust financial plans, and help strengthen long-term financial resilience. Whether you are providing clear financial insight to services or contributing to future-focused financial planning, your work will make a real difference. Key responsibilities include: Leading the preparation, monitoring and forecasting of revenue and capital budgets Supporting the production of the Statement of Accounts and statutory financial returns Working closely with service managers to understand operational needs and influence strategic decisions Ensuring compliance with accounting standards, regulations and financial procedures Leading, developing and supporting finance staff to deliver a high-quality service Driving improvements in financial systems, processes and organisation-wide financial training You will also play a central role in forward-looking financial modelling, helping services understand their financial position, identifying risks and opportunities, and contributing to key financial and governance reports. We are looking for someone with strong knowledge and experience in: Medium-term financial planning and the development of longer-term budgets and forecasts Communicating clearly and confidently with senior leaders and service managers Interpreting complex financial information, identifying risks and presenting clear, meaningful analysis Working proactively, collaboratively and with a strong customer-focused approach You ll be part of a supportive and collaborative finance team committed to high standards, continuous improvement and making a genuine impact. We offer a positive working environment and opportunities for ongoing professional development. The ideal candidate will have experience working within the public sector, however this isn't essential. This is a fantastic opportunity to join an established organisation that offer an excellent package.
Feb 11, 2026
Full time
Our client is currently looking to recruit a Finance Business Partner on a permanent basis. Finance Business Partner Middlesbrough £51,000 - £53,500 We are seeking a highly motivated Finance Business Partner to join our Financial Planning and Business Partnering Team. This is a pivotal role at the heart of the organisation, providing high-quality financial advice, insight and challenge to Directors and Senior Leadership Teams. You will play a key part in delivering strategic priorities, helping to ensure resources are planned, managed and understood effectively. As a trusted Finance Business Partner, you will influence strategic decision-making across services, support the development of robust financial plans, and help strengthen long-term financial resilience. Whether you are providing clear financial insight to services or contributing to future-focused financial planning, your work will make a real difference. Key responsibilities include: Leading the preparation, monitoring and forecasting of revenue and capital budgets Supporting the production of the Statement of Accounts and statutory financial returns Working closely with service managers to understand operational needs and influence strategic decisions Ensuring compliance with accounting standards, regulations and financial procedures Leading, developing and supporting finance staff to deliver a high-quality service Driving improvements in financial systems, processes and organisation-wide financial training You will also play a central role in forward-looking financial modelling, helping services understand their financial position, identifying risks and opportunities, and contributing to key financial and governance reports. We are looking for someone with strong knowledge and experience in: Medium-term financial planning and the development of longer-term budgets and forecasts Communicating clearly and confidently with senior leaders and service managers Interpreting complex financial information, identifying risks and presenting clear, meaningful analysis Working proactively, collaboratively and with a strong customer-focused approach You ll be part of a supportive and collaborative finance team committed to high standards, continuous improvement and making a genuine impact. We offer a positive working environment and opportunities for ongoing professional development. The ideal candidate will have experience working within the public sector, however this isn't essential. This is a fantastic opportunity to join an established organisation that offer an excellent package.
Five Guys
Assistant Manager
Five Guys Mangotsfield, Gloucestershire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Feb 11, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Staff Product Engineer
Lawhive US, Inc
About Lawhive Our mission is to make the law accessible to everyone. The legal industry is built on technology and processes that haven't been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core. Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers. Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law. We're backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2024, we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. We're headquartered in London and in 2025 successfully launched in the US and we're just getting started. Engineering at Lawhive We are a team of 40 engineers and researchers, responsible for architecting, building and running Lawhive's platform, relied on by hundreds of legal professionals every day in the UK, US, and beyond. There are lots of problems we have yet to solve, and plenty we're not aware of yet! In the next 12 months, we're focused on: Pushing the envelope on the user experience of lawyers' AI interactions. We're not satisfied with "chat" as a default and are inventing a new paradigm for human/machine interaction Building modularity and country independence into the heart of our platform. We've recently expanded to the US and are building the world's first global consumer law firm Full stack AI-native legal services: we're not only building software, we're an AI-native law firm The Role This role is all about building the next evolution of Lawhive's platform - making a difference to our customers and propelling Lawhive to the next step-change in growth. On a daily basis you'll be working alongside designers, product managers, AI researchers, and the wider engineering group. As an engineer, you'll be responsible for the inception of software in design and development phase, all the way through to testing, release, and running in production. A day at Lawhive as an engineer might look something like: 9:30am: Team updates in standup 10am: Join a "Lawyer walkthrough" to learn more about how one of our marketplace lawyers use the product 11am: Review a "tech proposal" suggesting changes to one of our key services 11:30-5pm: Time for some heads down engineering time! Our core platform is a TypeScript based monorepo 4pm-5pm: Join our fortnightly engineering meeting to hear about other teams' updates, share what your team has been working on, and listen to a deep-dive talk Our tech stack and day to day tools are: TypeScript for the majority of our applications, frontends, and microservices Python for data ingestion and our AI services AWS for our cloud infrastructure Postgres for our data storage Terraform for defining infrastructure as code What the job involves Building entire products and features using modern technologies across the entire stack with a highly technical team Resolving technical issues and making critical decisions which affect our apps, sites and projects Delivering delightful user experiences and being user-focused in decision making Ensuring our products evolve quickly and safely with the best development, security and testing practices Ensuring your own and the team's code and product quality is consistently high and improving Assisting with hiring and technical leadership Requirements You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You have deep understanding of our tech stack having built modern apps using best practices You've been a senior contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless) You have worked in product teams alongside product managers and designers You have built products from the ground up and can confidently solve most product problems You have worked in product-driven companies making decisions which impact tens of thousands of users You have an eye for design and knowledge of best security practices Interview process Introductory call with our Talent team 1:1 with your hiring manager Live technical assessment - systems design and pairing with two of our engineers Values interview with our CTO/Co-founder We offer! UK Benefits: Meaningful early stage equity at one of Europe's fastest growing startups ️ 33 days' annual leave (25 + bank holidays) plus your birthday off Pension contribution via Nest 20% off legal fees through Lawhive Top-spec equipment - MacBook/Windows ️ Regular team building activities and socials! Diversity at Lawhive At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we're always working hard to ensure we build a diverse, inclusive team, and as we scale, we'll only ever increase the focus we apply to this.
Feb 11, 2026
Full time
About Lawhive Our mission is to make the law accessible to everyone. The legal industry is built on technology and processes that haven't been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core. Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers. Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law. We're backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2024, we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. We're headquartered in London and in 2025 successfully launched in the US and we're just getting started. Engineering at Lawhive We are a team of 40 engineers and researchers, responsible for architecting, building and running Lawhive's platform, relied on by hundreds of legal professionals every day in the UK, US, and beyond. There are lots of problems we have yet to solve, and plenty we're not aware of yet! In the next 12 months, we're focused on: Pushing the envelope on the user experience of lawyers' AI interactions. We're not satisfied with "chat" as a default and are inventing a new paradigm for human/machine interaction Building modularity and country independence into the heart of our platform. We've recently expanded to the US and are building the world's first global consumer law firm Full stack AI-native legal services: we're not only building software, we're an AI-native law firm The Role This role is all about building the next evolution of Lawhive's platform - making a difference to our customers and propelling Lawhive to the next step-change in growth. On a daily basis you'll be working alongside designers, product managers, AI researchers, and the wider engineering group. As an engineer, you'll be responsible for the inception of software in design and development phase, all the way through to testing, release, and running in production. A day at Lawhive as an engineer might look something like: 9:30am: Team updates in standup 10am: Join a "Lawyer walkthrough" to learn more about how one of our marketplace lawyers use the product 11am: Review a "tech proposal" suggesting changes to one of our key services 11:30-5pm: Time for some heads down engineering time! Our core platform is a TypeScript based monorepo 4pm-5pm: Join our fortnightly engineering meeting to hear about other teams' updates, share what your team has been working on, and listen to a deep-dive talk Our tech stack and day to day tools are: TypeScript for the majority of our applications, frontends, and microservices Python for data ingestion and our AI services AWS for our cloud infrastructure Postgres for our data storage Terraform for defining infrastructure as code What the job involves Building entire products and features using modern technologies across the entire stack with a highly technical team Resolving technical issues and making critical decisions which affect our apps, sites and projects Delivering delightful user experiences and being user-focused in decision making Ensuring our products evolve quickly and safely with the best development, security and testing practices Ensuring your own and the team's code and product quality is consistently high and improving Assisting with hiring and technical leadership Requirements You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You have deep understanding of our tech stack having built modern apps using best practices You've been a senior contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless) You have worked in product teams alongside product managers and designers You have built products from the ground up and can confidently solve most product problems You have worked in product-driven companies making decisions which impact tens of thousands of users You have an eye for design and knowledge of best security practices Interview process Introductory call with our Talent team 1:1 with your hiring manager Live technical assessment - systems design and pairing with two of our engineers Values interview with our CTO/Co-founder We offer! UK Benefits: Meaningful early stage equity at one of Europe's fastest growing startups ️ 33 days' annual leave (25 + bank holidays) plus your birthday off Pension contribution via Nest 20% off legal fees through Lawhive Top-spec equipment - MacBook/Windows ️ Regular team building activities and socials! Diversity at Lawhive At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we're always working hard to ensure we build a diverse, inclusive team, and as we scale, we'll only ever increase the focus we apply to this.
People Director, Operations - Strategic HR Leader (Hybrid)
Travelodge Hotels Limited Walsall, Staffordshire
A leading hotel chain in the UK seeks a People Director (Operations) to lead and develop a multi-skilled team. This pivotal role will oversee all aspects of people operations, ensuring a high-quality employee experience in a diverse environment. The ideal candidate will have substantial experience in leadership roles within a multi-site, customer-facing environment, and will possess strong communication skills to engage effectively with senior stakeholders. Benefits include a competitive salary, hybrid working, and generous holiday entitlement.
Feb 11, 2026
Full time
A leading hotel chain in the UK seeks a People Director (Operations) to lead and develop a multi-skilled team. This pivotal role will oversee all aspects of people operations, ensuring a high-quality employee experience in a diverse environment. The ideal candidate will have substantial experience in leadership roles within a multi-site, customer-facing environment, and will possess strong communication skills to engage effectively with senior stakeholders. Benefits include a competitive salary, hybrid working, and generous holiday entitlement.
L'Oréal Luxe Multi-Brand Assistant Store Manager Fenwick Newcastle (37.5 Hours)
L'oreal Usa Newcastle Upon Tyne, Tyne And Wear
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Store Manager. You will lead and develop your store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing your team to drive a high-performance and service-driven culture. You will closely monitor the store's performance and implement strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As the primary ambassador of L'Oréal Luxe in your store, you will build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Lead a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences : through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team KEY SKILLS Retail Acumen People Management Stakeholder Management Coaching Operational Skills & Management KEY STAKEHOLDERS Retail Area Manager Education/Training Store/Department Manager BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Feb 11, 2026
Full time
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Store Manager. You will lead and develop your store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing your team to drive a high-performance and service-driven culture. You will closely monitor the store's performance and implement strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As the primary ambassador of L'Oréal Luxe in your store, you will build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Lead a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences : through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team KEY SKILLS Retail Acumen People Management Stakeholder Management Coaching Operational Skills & Management KEY STAKEHOLDERS Retail Area Manager Education/Training Store/Department Manager BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Rubicon Recruitment
Head of Customer Experience
Rubicon Recruitment Poole, Dorset
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
Feb 11, 2026
Full time
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
Costa Limited
Store Manager - Elgin Retail Park
Costa Limited Elgin, Morayshire
Costa Elgin Springfield RP U2B, 66-68 High Street, Elgin, Moray, United Kingdom Job Description Posted Saturday 7 February 2026 at 00:00 Expires Saturday 28 February 2026 at 23:59 Store Manager - Elgin Retail Park - Up to £37,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 11, 2026
Full time
Costa Elgin Springfield RP U2B, 66-68 High Street, Elgin, Moray, United Kingdom Job Description Posted Saturday 7 February 2026 at 00:00 Expires Saturday 28 February 2026 at 23:59 Store Manager - Elgin Retail Park - Up to £37,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)" We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Store Manager
Bubble CiTea Ltd. Castleford, Yorkshire
LocationCastleford, United Kingdom# Store Manager at Bubble CiteaLocationCastleford, United KingdomSalary£25000 - £30000 /yearJob TypeFull-timeDate PostedJanuary 27th, 2026Apply Now Bubble CiTea : Bubble Up Your Career! BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work-we're a place where careers are built, friendships are made, and people grow together.We don't just hire - we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you're starting your first job or looking to take the next step, we'll support you with training, progression, and a team that grows together. OUR MISSION Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers. WE'RE HIRING: Store Manager As a Store Manager, you will: Plan and manage staff rotas, adjusting for peak times, absences, and holidays Oversee stock management, including ordering, rotation, and minimising waste Lead, motivate, and develop a high-performing team, conducting performance reviews and delegating tasks effectively Ensure exceptional customer service and promote the brand, menu, offers, and loyalty app Maintain high standards in drink preparation, ingredient quality, and allergen compliance Keep the store clean, organised, and visually appealing, managing equipment and displays Take responsibility for opening/closing the store and overall operational performance Manage financial operations, including cash handling, banking, and budget compliance Drive sales and achieve store targets using KPIs and data insights Ensure compliance with health, safety, and regulatory standards Lead staff training and ongoing development initiatives Complete the reasonable tasks that assigned by the company YOU ARE: Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Be able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WHAT WE OFFER: Clear career progression paths-your growth is our priority Ongoing training & development to build your skills and confidence Opportunities for promotion into management and beyond A fun, supportive, and family-like team culture Staff discounts on our amazing drinks A free bubble tea during every shift The chance to be part of a brand that values you-not just as an employee, but as a future leader OUR CAREER STARTS HERE At BUBBLE CITEA, we're not just offering a job-we're offering you a place to thrive. So if you're ready to take the next step and grow your career in a vibrant, people-first company, apply now and let's build something amazing together.
Feb 11, 2026
Full time
LocationCastleford, United Kingdom# Store Manager at Bubble CiteaLocationCastleford, United KingdomSalary£25000 - £30000 /yearJob TypeFull-timeDate PostedJanuary 27th, 2026Apply Now Bubble CiTea : Bubble Up Your Career! BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work-we're a place where careers are built, friendships are made, and people grow together.We don't just hire - we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you're starting your first job or looking to take the next step, we'll support you with training, progression, and a team that grows together. OUR MISSION Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers. WE'RE HIRING: Store Manager As a Store Manager, you will: Plan and manage staff rotas, adjusting for peak times, absences, and holidays Oversee stock management, including ordering, rotation, and minimising waste Lead, motivate, and develop a high-performing team, conducting performance reviews and delegating tasks effectively Ensure exceptional customer service and promote the brand, menu, offers, and loyalty app Maintain high standards in drink preparation, ingredient quality, and allergen compliance Keep the store clean, organised, and visually appealing, managing equipment and displays Take responsibility for opening/closing the store and overall operational performance Manage financial operations, including cash handling, banking, and budget compliance Drive sales and achieve store targets using KPIs and data insights Ensure compliance with health, safety, and regulatory standards Lead staff training and ongoing development initiatives Complete the reasonable tasks that assigned by the company YOU ARE: Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Be able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WHAT WE OFFER: Clear career progression paths-your growth is our priority Ongoing training & development to build your skills and confidence Opportunities for promotion into management and beyond A fun, supportive, and family-like team culture Staff discounts on our amazing drinks A free bubble tea during every shift The chance to be part of a brand that values you-not just as an employee, but as a future leader OUR CAREER STARTS HERE At BUBBLE CITEA, we're not just offering a job-we're offering you a place to thrive. So if you're ready to take the next step and grow your career in a vibrant, people-first company, apply now and let's build something amazing together.
Matalan
Assistant Store Manager
Matalan East Kilbride, Lanarkshire
As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day. Responsibilities You'll work alongside the store management team to drive performance, development and succession planning Drive a service culture within store through coaching the team and sharing best practice Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team Take responsibility for all aspects of compliance and audit related activities across the store Complete regular performance reviews to identify any development needs and encourage open and honest feedback Ensure the VM guide is followed to deliver an inspirational shopping experience Qualifications Previous retail management experience ideally within a volume retailer Demonstrable track record of delivering high standards and KPI's Proven high standards of customer engagement and service Strong leadership, listening and communication skills Good analytical ability and data interpretation skills Proven ability to develop others Benefits 20% colleague discount, which increases with length of service 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours) Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing Thrive Recognition Scheme Employee Assistance Programme & Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for multiple retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Feb 11, 2026
Full time
As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day. Responsibilities You'll work alongside the store management team to drive performance, development and succession planning Drive a service culture within store through coaching the team and sharing best practice Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team Take responsibility for all aspects of compliance and audit related activities across the store Complete regular performance reviews to identify any development needs and encourage open and honest feedback Ensure the VM guide is followed to deliver an inspirational shopping experience Qualifications Previous retail management experience ideally within a volume retailer Demonstrable track record of delivering high standards and KPI's Proven high standards of customer engagement and service Strong leadership, listening and communication skills Good analytical ability and data interpretation skills Proven ability to develop others Benefits 20% colleague discount, which increases with length of service 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours) Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing Thrive Recognition Scheme Employee Assistance Programme & Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for multiple retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Assistant Store Manager - Lead a High-Impact Retail Team
Next Careers Bromborough, Merseyside
A leading retail company in Bromborough seeks an Assistant Store Manager to lead and inspire a high-performing team. Responsibilities include maximising sales, ensuring efficient operations, and delivering exceptional customer service. The ideal candidate will have strong leadership skills and a passion for inspiring others. Benefits include discounts, a sharesave scheme, and health services. Flexibility in work hours and a commitment to personal development is offered.
Feb 11, 2026
Full time
A leading retail company in Bromborough seeks an Assistant Store Manager to lead and inspire a high-performing team. Responsibilities include maximising sales, ensuring efficient operations, and delivering exceptional customer service. The ideal candidate will have strong leadership skills and a passion for inspiring others. Benefits include discounts, a sharesave scheme, and health services. Flexibility in work hours and a commitment to personal development is offered.
Frasers Group
Employee Relations Manager
Frasers Group Shirebrook, Nottinghamshire
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Our mission -we are building the worlds most admired and compelling brand ecosystem Our purpose- we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits- Think fast, think fearlessly, and take the team with you Own itand back yourself- Own the basics, own your role and own the results Be relevant-Relevantto our people, our partners and the planet Are you ready to join the Fearless? Job Description This role is based 5 days a week at our Shirebrook HQ You will lead a team of Employee Relations Advisors to deliver timely and efficient management and resolution of employee relations cases. Providing expert guidance to the business, you'll ensure compliance with UK employment law, applied in a commercial setting, across Retail, Head Office and Warehouse environments. Key Responsibilities Manage a team of Employee Relations Advisors, driving a positive, collaborative and high performing culture Lead and coordinate the management of employee relations cases, including absence management, investigations, grievances, disciplinaries and appeals Work in conjunction with People Business Partners in the management and resolution of cases within their business areas Act as a trusted advisor, delivering clear, confident guidance that is commercially sound and in line with legislation and company policies Maintain HR policies and procedures to ensure compliance with UK employment law alongside the People Operations team Ensure the Employee Relations Advisors are equipt with tools and templates to deliver a consistent and efficient approach to case management Monitor and distribute work accordingly amongst the Employee Relations Advisors, ensuring timely resolution within required timeframes Ensure the case management system is maintained and utilized effectively to enable accurate reporting and insight into case volumes and performance Identify any themes from cases to support proactive interventions and continuous improvement Collaborate with the People Operations teams where required Qualifications Proven experience in a similar management role within employee relations Strong knowledge of employment law and HR best practices Experience of confidently navigating complex and sensitive situations Experience of managing a team and developing talent CIPD qualification (Level 5 or above) preferred Acts with discretion, empathy and professionalism Integrity and ethical judgment Problem-solving and analytical thinking A natural communicator with ability to influence and build trust Resilience and adaptability Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect -In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 - Fearless 1200 is our way of recognising our growth. It's bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded - check out the video link below to find out more. Employee Welfare Frasers Fit- Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust- We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Feb 11, 2026
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Our mission -we are building the worlds most admired and compelling brand ecosystem Our purpose- we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits- Think fast, think fearlessly, and take the team with you Own itand back yourself- Own the basics, own your role and own the results Be relevant-Relevantto our people, our partners and the planet Are you ready to join the Fearless? Job Description This role is based 5 days a week at our Shirebrook HQ You will lead a team of Employee Relations Advisors to deliver timely and efficient management and resolution of employee relations cases. Providing expert guidance to the business, you'll ensure compliance with UK employment law, applied in a commercial setting, across Retail, Head Office and Warehouse environments. Key Responsibilities Manage a team of Employee Relations Advisors, driving a positive, collaborative and high performing culture Lead and coordinate the management of employee relations cases, including absence management, investigations, grievances, disciplinaries and appeals Work in conjunction with People Business Partners in the management and resolution of cases within their business areas Act as a trusted advisor, delivering clear, confident guidance that is commercially sound and in line with legislation and company policies Maintain HR policies and procedures to ensure compliance with UK employment law alongside the People Operations team Ensure the Employee Relations Advisors are equipt with tools and templates to deliver a consistent and efficient approach to case management Monitor and distribute work accordingly amongst the Employee Relations Advisors, ensuring timely resolution within required timeframes Ensure the case management system is maintained and utilized effectively to enable accurate reporting and insight into case volumes and performance Identify any themes from cases to support proactive interventions and continuous improvement Collaborate with the People Operations teams where required Qualifications Proven experience in a similar management role within employee relations Strong knowledge of employment law and HR best practices Experience of confidently navigating complex and sensitive situations Experience of managing a team and developing talent CIPD qualification (Level 5 or above) preferred Acts with discretion, empathy and professionalism Integrity and ethical judgment Problem-solving and analytical thinking A natural communicator with ability to influence and build trust Resilience and adaptability Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect -In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 - Fearless 1200 is our way of recognising our growth. It's bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded - check out the video link below to find out more. Employee Welfare Frasers Fit- Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust- We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Skechers Assistant Store Manager - Birkenhead Point
Skechers Birkenhead, Merseyside
Overview Posted Thursday 5 February 2026 at 1:00 pm Welcome to Skechers Australia, where we're not just selling shoes; we're shaping lifestyles! Skechers is a global leader in the footwear industry, known for our innovative designs, superior comfort, and a commitment to providing the ultimate walking experience. As a brand that transcends boundaries and trends, Skechers has become synonymous with fashion-forward and comfortable footwear. Join Skechers! We're looking for a passionate and driven Assistant Store Manager to support our Birkenhead Point store. You'll work alongside the Store Manager to oversee daily operations, coach your team, and help drive store success. If you're an emerging retail leader who thrives in a fast-paced environment and is ready to take the next step in your career, get in touch! Why Work With Us? Grow Your Career: Access leadership training, development programs, and clear pathways to help you achieve your goals. Team Discounts: Enjoy a generous 40% off all Accent Group brands including Skechers, Platypus, Hype DC, HOKA, Nude Lucy, and more. Work-Life Balance: Sunday to Thursday roster with two consecutive days off every week. Celebrate Success: Sales incentives - monthly bonuses, and recognition for outstanding performance. Supportive Culture: Be part of a passionate, energetic team in a fun, fast-paced retail environment. Your Role Support the Store Manager in leading daily operations and achieving sales targets and KPIs. Inspire and guide the team to deliver exceptional customer service and performance. Assist with visual merchandising, stock management, and store presentation. Help manage wage costs and contribute to effective rostering. Mentor and coach team members to support their growth and development. Help maintain a safe and compliant store environment. About You You're a motivated and emerging retail leader who thrives in a busy environment. You'll bring: Experience in a senior sales assistant, full-time, or leadership support role (e.g., Key Holder, Supervisor, 3IC, ASM). A proactive attitude and strong desire to grow your leadership skills. Passion for team development and delivering great customer experiences. Ability to drive sales and meet performance targets. Familiarity with stock management, visual merchandising, and retail operations. About Us At Skechers, we're not just a global footwear brand we're a community all about innovation, comfort, and style. Our stores bring this to life by delivering great customer experiences and building a fun, energetic team culture. As part of the Accent Group, one of the biggest footwear retailers in Australia and New Zealand, you'll be joining a business with plenty of real opportunities. How to Apply Ready to take your next step in leadership? Apply now and start your journey with Skechers. Walk your own path, we'll support you every step of the way. APPLY NOW! Lead the team at Skechers, coach talent, and deliver standout retail experiences in a fast-paced, fun environment. At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Feb 11, 2026
Full time
Overview Posted Thursday 5 February 2026 at 1:00 pm Welcome to Skechers Australia, where we're not just selling shoes; we're shaping lifestyles! Skechers is a global leader in the footwear industry, known for our innovative designs, superior comfort, and a commitment to providing the ultimate walking experience. As a brand that transcends boundaries and trends, Skechers has become synonymous with fashion-forward and comfortable footwear. Join Skechers! We're looking for a passionate and driven Assistant Store Manager to support our Birkenhead Point store. You'll work alongside the Store Manager to oversee daily operations, coach your team, and help drive store success. If you're an emerging retail leader who thrives in a fast-paced environment and is ready to take the next step in your career, get in touch! Why Work With Us? Grow Your Career: Access leadership training, development programs, and clear pathways to help you achieve your goals. Team Discounts: Enjoy a generous 40% off all Accent Group brands including Skechers, Platypus, Hype DC, HOKA, Nude Lucy, and more. Work-Life Balance: Sunday to Thursday roster with two consecutive days off every week. Celebrate Success: Sales incentives - monthly bonuses, and recognition for outstanding performance. Supportive Culture: Be part of a passionate, energetic team in a fun, fast-paced retail environment. Your Role Support the Store Manager in leading daily operations and achieving sales targets and KPIs. Inspire and guide the team to deliver exceptional customer service and performance. Assist with visual merchandising, stock management, and store presentation. Help manage wage costs and contribute to effective rostering. Mentor and coach team members to support their growth and development. Help maintain a safe and compliant store environment. About You You're a motivated and emerging retail leader who thrives in a busy environment. You'll bring: Experience in a senior sales assistant, full-time, or leadership support role (e.g., Key Holder, Supervisor, 3IC, ASM). A proactive attitude and strong desire to grow your leadership skills. Passion for team development and delivering great customer experiences. Ability to drive sales and meet performance targets. Familiarity with stock management, visual merchandising, and retail operations. About Us At Skechers, we're not just a global footwear brand we're a community all about innovation, comfort, and style. Our stores bring this to life by delivering great customer experiences and building a fun, energetic team culture. As part of the Accent Group, one of the biggest footwear retailers in Australia and New Zealand, you'll be joining a business with plenty of real opportunities. How to Apply Ready to take your next step in leadership? Apply now and start your journey with Skechers. Walk your own path, we'll support you every step of the way. APPLY NOW! Lead the team at Skechers, coach talent, and deliver standout retail experiences in a fast-paced, fun environment. At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Store Product Leader: Elevate Fashion & Experience
River Island Clothing Co., Ltd. Nottingham, Nottinghamshire
A leading fashion retailer in Nottingham is seeking an experienced Product Team Leader to inspire and lead their store team. You will drive exceptional customer experiences through strong visual standards and effective team motivation. The ideal candidate will have retail supervisory experience and a passion for fashion trends. This role is crucial to achieving sales targets and maintaining high operational standards. The position offers a collaborative work environment and various employee benefits including generous discounts.
Feb 11, 2026
Full time
A leading fashion retailer in Nottingham is seeking an experienced Product Team Leader to inspire and lead their store team. You will drive exceptional customer experiences through strong visual standards and effective team motivation. The ideal candidate will have retail supervisory experience and a passion for fashion trends. This role is crucial to achieving sales targets and maintaining high operational standards. The position offers a collaborative work environment and various employee benefits including generous discounts.
Benefits Partner
CDW LLC.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary CDW is seeking a proactive and commercially aware Benefits Partner to lead the delivery and evolution of our UK and international benefits strategy. Reporting to the Head of Total Reward UK&I this role is central to ensuring our benefits offering is competitive, well-communicated, and aligned with CDW's global positioning and business objectives What you will do Total Reward Develop and deliver the UK and international benefits strategy in alignment with CDW's global Total Reward framework. Work closely with payroll to ensure accurate recording and processing of all benefits. Continuously evolve the benefits offering to reflect market trends and CDW's target positioning. Champion effective communication of benefits using best-in-class technology and platforms to drive employee understanding and engagement. Serve as a primary point of contact for employees, answering questions, and aiding with enrollment and benefits-related issues. Leverage modern benefits technology and communication tools to streamline processes and enhance user experience. Use data analytics to evaluate the effectiveness of existing programs, identify areas for improvement, and make data-driven decisions. Select, negotiate, and manage relationships with benefits vendors to ensure services are delivered according to agreements and proactively enhanced over time. Manage enrollment, renewals, and the overall delivery of benefits, which often involves using HRIS software and maintaining employee records. Manage relationships with third-party vendors and technology providers and negotiate contracts for benefits and other services. Build compelling business cases for investment in benefits, demonstrating ROI and alignment with talent strategy. Prepare benefits budgets and conduct cost analyses to inform leadership decisions. Develop strong partnerships with the US-based global Total Rewards team to ensure consistency and alignment across geographies. Governance, risk management & compliance Support in the creation and maintenance of all total reward policies in line with best practice, reviewing regularly to ensure accuracy is maintained. Stakeholder management & collaboration Deputise for the Head of Total Reward on Total Reward initiatives as required. Build key relationships across the business using your influencing skills to gain buy-in to brand-led approaches and drive change. Drive and support change initiatives across the HR function, contributing to projects that improve processes and outcomes, collaborating with other teams as needed. What we expect of you Essential Skills & Experience Proven experience in managing UK and international benefits programs and designing of benefits and wellness strategies. Strong understanding of benefits compliance, market benchmarking, and vendor management. Exceptional interpersonal, written, and verbal communication skills. A proven ability to influence people at all levels and create a narrative to secure business buy-in and adoption. Experience working with payroll teams to ensure accurate benefits administration. Passionate about employee engagement and benefits communication. Familiarity with leading benefits technology platforms and communication tools. Commitment to creating inclusive, engaging experiences that prioritise employee wellbeing and growth. Commercial awareness and strategic thinking. Possess a continuous improvement mindset. Comfortable operating in a fast-paced, dynamic environment. Preferred skills, experience, and qualities needed Analytical Rigor Excel and data visualisation skills We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
Feb 11, 2026
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary CDW is seeking a proactive and commercially aware Benefits Partner to lead the delivery and evolution of our UK and international benefits strategy. Reporting to the Head of Total Reward UK&I this role is central to ensuring our benefits offering is competitive, well-communicated, and aligned with CDW's global positioning and business objectives What you will do Total Reward Develop and deliver the UK and international benefits strategy in alignment with CDW's global Total Reward framework. Work closely with payroll to ensure accurate recording and processing of all benefits. Continuously evolve the benefits offering to reflect market trends and CDW's target positioning. Champion effective communication of benefits using best-in-class technology and platforms to drive employee understanding and engagement. Serve as a primary point of contact for employees, answering questions, and aiding with enrollment and benefits-related issues. Leverage modern benefits technology and communication tools to streamline processes and enhance user experience. Use data analytics to evaluate the effectiveness of existing programs, identify areas for improvement, and make data-driven decisions. Select, negotiate, and manage relationships with benefits vendors to ensure services are delivered according to agreements and proactively enhanced over time. Manage enrollment, renewals, and the overall delivery of benefits, which often involves using HRIS software and maintaining employee records. Manage relationships with third-party vendors and technology providers and negotiate contracts for benefits and other services. Build compelling business cases for investment in benefits, demonstrating ROI and alignment with talent strategy. Prepare benefits budgets and conduct cost analyses to inform leadership decisions. Develop strong partnerships with the US-based global Total Rewards team to ensure consistency and alignment across geographies. Governance, risk management & compliance Support in the creation and maintenance of all total reward policies in line with best practice, reviewing regularly to ensure accuracy is maintained. Stakeholder management & collaboration Deputise for the Head of Total Reward on Total Reward initiatives as required. Build key relationships across the business using your influencing skills to gain buy-in to brand-led approaches and drive change. Drive and support change initiatives across the HR function, contributing to projects that improve processes and outcomes, collaborating with other teams as needed. What we expect of you Essential Skills & Experience Proven experience in managing UK and international benefits programs and designing of benefits and wellness strategies. Strong understanding of benefits compliance, market benchmarking, and vendor management. Exceptional interpersonal, written, and verbal communication skills. A proven ability to influence people at all levels and create a narrative to secure business buy-in and adoption. Experience working with payroll teams to ensure accurate benefits administration. Passionate about employee engagement and benefits communication. Familiarity with leading benefits technology platforms and communication tools. Commitment to creating inclusive, engaging experiences that prioritise employee wellbeing and growth. Commercial awareness and strategic thinking. Possess a continuous improvement mindset. Comfortable operating in a fast-paced, dynamic environment. Preferred skills, experience, and qualities needed Analytical Rigor Excel and data visualisation skills We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
Shop Team Leader: Lead Retail and Fundraising Impact
Loros Enterprises Ltd Coalville, Leicestershire
A community-focused charity in Coalville is seeking a motivated individual for a rewarding retail position. Responsibilities include maximizing profits, providing excellent customer service, and leading a team of staff and volunteers. Prior experience in customer service and effective people management skills are essential. Join an amazing team and contribute to the local community while enjoying ongoing training and development opportunities.
Feb 11, 2026
Full time
A community-focused charity in Coalville is seeking a motivated individual for a rewarding retail position. Responsibilities include maximizing profits, providing excellent customer service, and leading a team of staff and volunteers. Prior experience in customer service and effective people management skills are essential. Join an amazing team and contribute to the local community while enjoying ongoing training and development opportunities.
Product Team Leader
River Island Clothing Co., Ltd. Nottingham, Nottinghamshire
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Nottingham Victoria Reporting To: Product Manager Compensation: £26,445 FTE We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values-including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 11, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Nottingham Victoria Reporting To: Product Manager Compensation: £26,445 FTE We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values-including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

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