Service Coordinator

WSR are recruiting for Service Coordinator for our well-established client in Milton Keynes.

Job Title: Service Coordinator (Engineering)

Role Type: Permanent

Location: Milton Keynes fully office-based Monday to Friday

Service Coordinator Role Overview:

This is a central coordination role supporting a busy engineering service function. You ll be responsible for managing all post-installation activity, including additional works, remedial tasks and customer variations.

You ll work closely with engineers, customers and internal teams to ensure follow-up work is planned, scheduled and completed efficiently. This role suits someone who enjoys organisation, problem-solving and being the main point of contact in a technical, engineering-led environment.

Service Coordinator Key Responsibilities:

• Coordinate all further works, remedial tasks and variations following installation
• Act as the main point of contact for customers regarding additional work requests
• Liaise closely with engineers to plan and schedule work
• Prepare work orders, quotations and supporting documentation
• Ensure engineers have the correct information and approvals before attending site
• Track progress and ensure work is completed on time
• Maintain accurate records using CRM and ERP systems
• Monitor costs, support pricing and assist with invoicing
• Work with engineering, project and health & safety teams to ensure compliance
• Ensure work is completed to the required quality standards and customer sign-off is obtained

Service Coordinator Skills, Experience and Attributes

Essential:

• Experience in a service coordination, project coordination or similar role within an engineering or technical environment
• Comfortable working with engineers and technical teams
• Strong organisational and administrative skills
• Clear and confident communication skills
• Customer-focused with a practical, solutions-driven approach
• Highly organised and detail-focused
• Calm and professional under pressure
• Proactive and able to work independently

Desirable:

• Exposure to mechanical, electromechanical or industrial engineering environments
• General technical understanding of engineered systems or equipment

Service Coordinator Benefits:

• Company pension
• Free parking on site
• Life insurance
• Private medical insurance
• Referral programme

Please click APPLY NOW , or call the WSR Team at for more info. We appreciate the time and effort invested in your application.

While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.