85 jobs found

Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Service Advisor - Loughborough 12.21 per hour Temp to Perm, Full-time On-site Hours: Mon-Fri, 4 days 9am-5:30pm, 1 day 10:30-close (flexible) Are you motivated, organised, and enjoy helping people? We're looking for a Customer Service Advisor to join a busy Loughborough team. You'll support customers, handle inquiries, resolve issues, and provide tailored solutions to ensure a fantastic experience. What you'll do: Manage calls, emails, and live chats with healthcare professionals Provide accurate product and delivery information Resolve customer queries quickly and professionally Maintain accurate records and update internal systems Work closely with the team to support business goals What we're looking for: Strong communication and interpersonal skills Proven customer service experience Ability to work independently and as part of a team Attention to detail and good organizational skills Experience in pharmaceutical/aesthetics industry is a plus Please click to apply if this role is of interest. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Relay UK Typist Location: Dundee, Scotland Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) - this covers the period between 16/03/2026 to 10/04/2026 where no holidays can be taken. Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay Typist role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Typist , converting spoken words into text in real time with exceptional accuracy. Support a range of services, including Relay UK calls, Emergency (999/112), Directory Enquiries phone number removed , and other essential communication channels. Communicate calmly and empathetically under pressure. Your ability to type fast and accurately ensures accessibility and safety for thousands of people. What We're Looking For Typing speed: 50+ WPM with 98% accuracy (tested during application) Clear, empathetic communication skills Ability to stay composed in emotionally challenging situations Critical thinking and process adherence Shift Patterns Choose from two 4-week rotating rotas: Option 1: 4 weeks of shifts between 08:00-19:00 Option 2: 4 weeks of shifts between 8:00-19:00 (two weeks), then between 12:00-23:00 (two weeks) Rest days will vary over the weeks with some rest days falling on both weekdays & weekends. Rewards & Benefits Competitive pay + overtime opportunities Full paid training & career progression Access to Blue Arrow training portal Pension scheme & 28 days paid holiday Application Process Audio Typing Screening (50 % accuracy) and Teams Interview Client Interview & Typing Assessment Pre-employment checks (DBS & references) Ready to make a real difference? Apply today and join a team that helps people communicate when it matters most. We are proud to be an inclusive employer. Applications from all backgrounds are welcome. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Experience Advisor Salary: Competitive salary Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock Duration: Temporary - Ongoing contract When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

HR Administrator (People Centre) 37 hours per week Monday-Friday 9am - 5pm Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home. This is a 9 month temporary contract, where you will be paid an attractive hourly rate of 15per hour. Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you. About the role As an HR Administrator within a central People Centre , you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently. This is a varied, hands-on role combining HR administration, advisory work and collaboration with key internal stakeholders. You'll also play a part in coaching colleagues and continuously improving how HR services are delivered. What you'll be doing: Acting as the first line of response for people and estates queries, resolving issues at first contact where possible and escalating complex matters appropriately Providing front-line HR advice on non-complex employee relations matters, including attendance management and family leave Leading on employee attendance processes, including absence reporting, referrals and alerting managers to threshold cases Supporting and quality-assuring the work of HR Administration Officers, coaching colleagues and leading by example Coordinating staff inductions and improving the new starter experience Acting as a subject matter expert on employment policies, providing clear guidance to employees and line managers Liaising with key internal stakeholders such as HR Business Partners, Payroll, Resourcing, Finance and IT Coordinating HR initiatives and business-as-usual programmes (e.g. people surveys, well being initiatives) Maintaining accurate, legally compliant HR records and producing management information against SLAs and KPIs What experience you'll bring: Essential Excellent customer service skills with a strong focus on positive employee experience Working knowledge of HR employment practice, including basic employment law and HR best practice Experience across HR administration processes (on boarding, recruitment, contract changes, learning & development) Ability to manage competing priorities and work effectively under pressure Strong written and verbal communication skills Confidence working with a range of stakeholders and providing timely, clear updates Proficiency in Microsoft Office Desirable Excellent working knowledge of iTrent , particularly Joiners, Movers and Leavers If this role is something you are interested in and have the correct HR experience, then please apply now or email me on (url removed) for further information on any roles we are currently working on just now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Engagement Manager 12-month Contract until March 2027 35,000- 40,000 per annum Monday to Friday 9am-5pm Dartford Benefits: Free Parking, 25 days annual leave + bank holiday, Health cash plan, Employee assistance programme, cycle to work scheme Do you have a knack for leading teams and driving customer engagement? If so, we have the perfect opportunity for you! Our client is on the lookout for a dynamic Customer Engagement Manager to join their growing team in Dartford. You will lead a team of enthusiastic Customer Engagement Officers, ensuring high-quality interactions with customers and supporting field-based advisors. Your leadership will be instrumental in achieving the goals and making a real impact! Key Responsibilities: Manage the day-to-day operations of a 15-20-member team, ensuring performance targets are met consistently. Collaborate with Team Leaders to maintain an energised environment focused on excellence. Recruit and support the development of Customer Engagement Officers, fostering a culture of continuous improvement. Oversee customer engagement services within budget, ensuring key performance indicators are achieved. Maintain data integrity and GDPR compliance while managing customer records. What We're Looking For: Proven experience in customer service positions Proven experience managing a team of around 20 team members Strong communication and interpersonal skills Ability to analyse performance data, KPIs and make actionable recommendations A passion for sustainability and promoting efficiency. Application Process: Please submit your CV. I will be in contact if your application is successful Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor- Rate- 12.21 per hour Location- Epsom Hours - 37.5 hours Mnnday to Froday Length of assignment - 12 weeks- Possible perm offer after 12 weeks Start date - 9th Febuary 2026 We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period! The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential. You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING 25,840 basic + VERY generous monthly bonus (Expected to make 50,000+ in your first year!) Full training provided Tunbridge Wells - Beautiful Offices Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based in Tunbridge Wells to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Interested? We will be conducting first stage interviews for this role at Office Angels next week. You will then interview with the client if successful. You must be available to start March 2026 to be considered for this position. We cannot accommodate later start dates due to training Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Administrator 28,000- 30,000 per annum Crayford Monday-Friday 8am-6pm, every other Saturday 8am-12pm Excellent opportunity to join a company with lots of career progression Annual Summer Party and Golf Day, Race Days, Xmas Day Out 20 days holiday + bank holiday, Parking on site I'm thrilled to collaborate with the Service Manager of this reputable company in the Automotive industry to find a Service Administrator for a permanent role. With an excellent starting salary, opportunities for advancement, and exciting social events throughout the year, this is a fantastic opportunity you won't want to miss! No prior experience is necessary for this position; whether you're seeking your first job after college or university, or your initial opportunity in a commercial office setting, you're welcome to apply. Excellent progression opportunities Sociable team environment Training and development You will be responsible for: Managing all calls for the service department Scheduling services for customers and sending booking confirmations Updating customers regarding their vehicles Making outbound calls to customers who have a service plan to book service Dealing with queries and always providing excellent customer service Maintaining and updating booking system with all service details Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sewell Wallis is excited to be partnering with an industry leading West Yorkshire company based in LS12. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skills are we looking for? Experienced in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Free on-site parking Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm 13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication Handling a variety of inbound customer calls, providing clear and accurate information Making outbound follow up calls where required to resolve queries or provide updates Responding promptly and professionally to customer emails Building rapport with customers to deliver a positive and personalised experience Investigating customer queries and identifying suitable solutions Logging all customer interactions accurately within internal systems Taking ownership of issues through to resolution Escalating more complex matters to the relevant teams where necessary What We're Looking For We're seeking someone who brings: Excellent communication skills, both written and verbal The ability to build strong relationships and show empathy Strong analytical and logical thinking skills A proactive, solution focused mindset The ability to adapt well to change in a fast paced environment A real passion for learning, developing, and delivering great service High levels of determination, motivation, and drive to succeed Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor Location: Maidstone Salary: 26,500 - 28,000 per annum (depending on experience) Hours: Full time About the Role We are looking for a confident and reliable Customer Service Advisor to join our client's team based in Maidstone. This role involves supporting clients and handling enquiries. The position will suit someone who is organised, personable, and comfortable communicating with a wide range of customers and clients. Main Duties Acting as a main point of contact for customer enquiries via phone, email, and in person Building and maintaining positive relationships with clients Providing information about services and events Working closely with internal teams to ensure customer needs are met Occasional travel may be required to support events and client activity Please apply immediately if this looks like something of interest! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376

Are you an exceptional communicator with a passion for delivering outstanding customer service? We're looking for a Customer Advisor to join our client's team in Glasgow! This is a fantastic opportunity to become part of a fast-paced, customer-focused business. While this role operates in a similar way to a contact centre, it's far from a traditional call centre environment. You'll handle inbound call across multiple divisions, deal with a wide range of customer queries, and confidently manage quick, transactional sales when required. This is a role for someone who's ready to hit the ground running. enjoys variety, and is keen to learn on the job in a busy commercial setting. If you're adaptable, switched on, and thrive in a role that keeps you on your toes, this could be an excellent next step. What you will get in your new role A competitive salary ranging from 28,000 to 32,000 per annum 5 days in office Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays The option to buy up to 5 days additional leave Employee welfare fund (company funded social events Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Test) Good transport links Responsibilities in your new role as Customer Advisor - Contact Centre As a Customer Advisor, you'll be the central point of contact for our major and managed account customers, expertly co-ordinating all aspects of hires and sales across multiple divisions and with external suppliers. You will provide outstanding customer service, building strong relationships while managing high volumes of calls and emails, ensuring timely responses and accurate contract processing using the ERP system. Your role involves negotiating delivery times, sourcing essential equipment, understanding complex customer agreements, and identifying new opportunities. You'll work collaboratively with depots and suppliers, continuously monitoring enquiries, and keeping customers updated, all while maintaining precise records and escalating issues effectively to management. Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who thrives in a fast-paced, contact-centre style environment. You'll have proven experience in a similar customer service, call centre, or office support role and be comfortable managing high volumes of customer interactions. Strong organisational skills and attention to detail are essential, particularly when processes contracts and working with ERP systems. You'll be a confident problem-solver with commercial awareness and a genuine commitment to delivering excellent customer experiences. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Job Title: Senior Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 27,500 per annum Contract Details: Permenant Start Date: ASAP Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting regular meetings with customers to discuss account situations. Maintaining accurate records of customer interactions in our CRM system. To thrive in this role, you'll need: Experience in customer service and office environments. Flexibility to adapt to changes. Strong planning, organisational, and time management skills. Excellent communication and interpersonal abilities. High attention to detail and problem-solving aptitude. Ability to work independently as well as part of a team. Working Pattern: This is a full-time position based in our Yate office, conveniently located just a 12-minute walk from Yate train station. Parking is available on site Why Join Us? This is not just a job; it's a fantastic career development opportunity in the thriving packaging industry. With consistent growth and an expanding international presence, you will be an integral part of our commitment to providing the highest standard of food-grade packaging. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING 25,840 basic + VERY generous monthly bonus (Expected to make 50,000+ in your first year!) Full training provided Dartford - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Interested? We will be conducting first stage interviews for this role at Office Angels next week. You will then interview with the client if successful You must be able to start in March to be considered for this position. We cannot accommodate later start dates due to training Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Manager Location: Tunbridge Wells Salary: Circa 37,000 per annum DOE + Quarterly bonus + 25 days holiday + BH, Healthshare, Pension, Parking Hours: 8-5.30pm Monday - Friday. On-site. Are you an organised and dynamic professional looking to take ownership of a fast-paced, customer-focused environment? Our client is seeking a proactive individual who can manage issues head-on, provide clear performance updates to management, and take responsibility for overseeing all administrative, financial and customer-facing activities. This role plays a key part in ensuring the smooth operation of the site and the consistent delivery of a high-quality customer experience. Key Responsibilities: Overall management of the site, including a small customer service team. Deliver outstanding customer service, ensuring every interaction leaves a lasting impression. Efficiently coordinate and manage the logistics of a collection and delivery service for a large fleet of courtesy cars. Liaise with the internal departments to determine completion times and delays, ensuring customer instructions are relayed accurately. Process payments and issue invoices promptly and accurately. Manage KPI's and deliver. Act as an escalation point for Customer Service Advisors, guiding them in resolving issues and ensuring customer satisfaction. Engage in daily production meetings, providing updates on the delivery and collection status of jobs. Take charge of invoicing processes, ensuring accuracy and compliance. Assist in managing customer complaints in line with company policies, striving to turn challenges into opportunities. Ensure strict adherence to all company policies, procedures, and service level agreements. Maintain knowledge and compliance with Health and Safety regulations to ensure a safe working environment. What We're Looking For: Proven experience in an office management role, proven skills in managing a small team including performance reviews and 1-2-1s Good geographical knowledge Management of KPI's and delivery Exceptional communication and interpersonal skills Strong organisational abilities and attention to detail A proactive approach to problem-solving and customer service Ability to thrive in a fast-paced environment Proficient in IT software and systems If you're ready to bring your skills and enthusiasm to a busy -reactive and ever changing environment we want to hear from you! Apply today! This role is being managed by Debbie Foster - Office Angels - (phone number removed) (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Outbound Customer Services Advisor Swindon Temporary Ongoing Monday to Friday - Days Outbound Customer Service Advisor Making outbound calls to customers who have made enquiries of services To ensure that all customer communication, both verbal and written, is of the highest standard at all times Ensuring all written paperwork is sent to customers in a timely and accurate fashion Recording and logging all correspondence and updating and maintaining a database To follow up on all correspondence Person Specification - Outbound Customer Service Advisor Must have a confident, professional telephone manner Previous experience of working within a similar role IT literate with accurate data entry skills Ability to work as part of a team to achieve team goals By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

Paid Emails Work From Home Job Description Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!