Office Administrator

Office Administrator

Salary: 24,500 - 27,000 per annum (depending on experience)
Location: Leicseter
Hours: Full-time, Monday - Friday, 9.00am - 5.00pm
Contract: Permanent
Benefits: Laptop, mobile phone

The Role:

A well-established property lettings portfolio, requires a office adminstrator to support their experienced Property Lettings Manager in delivering a comprehensive lettings service. This role offers hands-on experience across the full tenancy lifecycle, from initial enquiry through to property inspections and tenant move-out.

Key Responsibilities:

Property Management & Inspections:

• Conduct property viewings with prospective tenants
• Complete detailed property inventories using company software
• Organise and conduct 6-monthly property inspections
• Carry out check-outs including property condition assessments, meter readings, and photographic documentation
• Coordinate property maintenance arising from inspections

Tenant Management:

• Liaise with prospective tenants via property management software
• Qualify tenant applications and arrange viewings
• Manage tenant referencing process for efficient turnaround
• Process terms of business forms and identification verification
• Respond to email and telephone enquiries professionally

Administration & Compliance:

• Maintain accurate records on property management systems
• Complete data entry and update property software
• Prepare files, filing, archiving, and scanning
• Maintain organised diary management
• Produce detailed inspection and check-out reports

Experienced Required:

• Some admin experience is desirable
• Full UK driving licence and own vehicle (essential - daily property visits required)
• Strong organisational and time management skills
• Meticulous attention to detail
• Ability to work independently and as part of a small team
• Professional communication skills (written and verbal)

The Ideal Candidate:

You will be methodical, process-driven, and committed to delivering high standards in lettings administration. This role suits someone seeking to develop their lettings knowledge in a supportive environment rather than someone looking for immediate progression. You will work closely with the Lettings Manager in a two-person team, requiring strong interpersonal skills and a collaborative approach.

The role involves approximately 50% fieldwork (property visits, viewings, inspections) and 50% office-based administration. Candidates must be comfortable with varied responsibilities and understand the legal implications of lettings compliance.

Benefits:

• Competitive salary 24,500 - 27,000
• Monday to Friday working pattern (no weekends)
• Company laptop and mobile phone
• Comprehensive training and mentorship
• Opportunity to develop specialist lettings knowledge