Job Description
A prominent global hotel chain is seeking a Director of Operations for the Embassy Suites Birmingham. This role will oversee Front Office, Housekeeping, Guest Services, and Food & Beverage operations. Candidates need 3-5+ years of leadership experience in hotels, a strong focus on guest satisfaction and financial performance. The Director will drive operational excellence while ensuring compliance with brand standards and enhancing guest experiences across the hotel. The position emphasizes teamwork, communication, and the ability to lead through complexity.